www.Timtara.com — Poor service and cheating.

Address:Odisha

I have ordered an item since 15 days. The item is still to be shipped. The standard shipping is 8-10 working days.When I call them no one responds. I complained in facebook and they removed me and my posts.
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The number +91 [protected] provided to call in case of defective product is switched of.
Dear Mr. Dibya Ranjan,

I sincerely apologize for the inconvenience you have had while shopping at Timtara.

This is to inform you that your complaint has been resolved on 11-12-11 and on behalf of Timtara, I would like to re-assure you of all our help and support in future as we are committed to provide our customers with a completely satisfying shopping experience.

If there is any other query or question, please feel free to write to me directly at my email id – [protected]@timtara.com.


--
Regards
Customer Service
Team Timtara

Timtara — poor service

even after 2 weeks of placing the order ,the website hasn't even shipped the product, the payment has already been made through online transaction.
once i made the complaint ,the customer service doesn't pick the call and there is no reply via mail/support ticket whatsoever.
the order id is 10279210.
please suggest a remedy ,should i trust them and wait , or cancel the order ,will i able to recover the amount(21,400 rs) if i cancel it now.?
guys please help me...anybody with similar trouble with timtara?

not refunded

my order no is 10412898

i purchesed micromax canvas 2 110 from timtara.com they said will give ur money with in 20 days
but 20 days completed there is no refund

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