[Resolved] Yamaha Fz 16 — Non availability of spares | |
My Yamaha FZ fell down on 24th December 2008 and some parts like Handle bar, headlamp reflector, Tank cover on one side needs replacement. I took the bike to Yamaha dealers in Coimbatore(ORPI and CAG) the very next day, but both didnot have these parts and will come only come after January 10 2009. I waited for that date, but till now the parts haven't been arrived. When asked yesterday, they say it will take another 1 week. I'm very frustrated with this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Hi i got my new Fz16 bike which meet with a serious accident, i need both front and back wheels and some parts of front portion.
I contacted my nearest show room in Vizag they says that they dont have any spares of it and they needs us to wait till next two months or to visit Delhi.
I contacted my nearest show room in Vizag they says that they dont have any spares of it and they needs us to wait till next two months or to visit Delhi.
I'm working as Tech.Asstt. in BHARAT ELECTRONICS ltd.(a defence ministry enterprises). I purchased a fz16 engine no.[protected] chasis no. me121co11a2086816 from arsh enterprises 43 gandhi road dehradun dated on 16.3.10 on cash payment.
point 1-) At the time of selling the dealer told me that the power of engine is 160cc. but when i came to home with bike i saw in the manual the actual power of bike is 153 cc.
2-)The dealer was fail to provide me all the documents (rc, sell letter, insurance etc.) till date 03.4.2010
3-) Due to the unavailabilty of documents i had to pay Rs200 bribe to policeman at the way of cervice center.
4-) At the cervice center (arsh enterprises) my job card no. was 45.they serviced two bikes who had came later from me.
5-) washing of my bike was not done good, no cleaning reagent or liquid was used to clean the bike..
6-) when i asked them for feedback/complaint form they behave rudely and refused to give form.
7-) they charged me Rs.45 for cleaning the chain and Rs15 service tax on Rs 45. is cleaning the chain seprately chargable from the customer?
the behave of service center and the dealer was very bad...
how can I suggest other to go for yamaha product in my circle?
point 1-) At the time of selling the dealer told me that the power of engine is 160cc. but when i came to home with bike i saw in the manual the actual power of bike is 153 cc.
2-)The dealer was fail to provide me all the documents (rc, sell letter, insurance etc.) till date 03.4.2010
3-) Due to the unavailabilty of documents i had to pay Rs200 bribe to policeman at the way of cervice center.
4-) At the cervice center (arsh enterprises) my job card no. was 45.they serviced two bikes who had came later from me.
5-) washing of my bike was not done good, no cleaning reagent or liquid was used to clean the bike..
6-) when i asked them for feedback/complaint form they behave rudely and refused to give form.
7-) they charged me Rs.45 for cleaning the chain and Rs15 service tax on Rs 45. is cleaning the chain seprately chargable from the customer?
the behave of service center and the dealer was very bad...
how can I suggest other to go for yamaha product in my circle?
yamaha/fz 16 bike — service and spare
bike is very good in porformence but the Service of our Show room is very bad.... I have finished my 4 free Services... one month back my bike got accident... even now also iam not changed Side tank cover and silencer cover...... am really husted from this.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
if you have issues in getting hold of Yamaha spare parts. Please write to us and we will arrange to send a courier to you. We usually have all parts in stock.
Please email us on [protected]@setco.biz with your contact number whenever you need spare parts.
Thanks
SETCO YAMAHA
New Delhi
www.setco.biz
[protected]