Yamaha Motor India Complaints & Reviews

Hi Parth,

Even i had this problem right after my first service with YAMAHA Service center. After a year it again resurfaced and i had to bring the problem to Regional manager's notice every now and then to get it corrected. The MANAGER in the service center is an outright politician/goonda as he never admits his team's service mess. After a recent service my bike gets switched off while on the move because of this i met with an accident and the bike mudguard got totally out of alignment with the rear tyre.

Guess what i still have to shell out money from my pocket for them to correct their mess. How unfair.

I had better biking & Servicing experience with TVS.

But YAMAHA is the worst to the core, i hate that manager in the service center.

"Don't know what should be done to bring this to all the biking enthusiasts attention in order to stop them getting pick pocketed for 70 thousands plus the money lent for service and for correcting service people's mistake."

Just thought all is well, now FZ's favorite problem...that is the rear rim has started.

I have been servicing my fzs from yahama himgiri for a quite long time since it is the nearest service center to me ..Service there is very poor ..they let you wait for loke 2 hours just to make a job card and top of that when you came for delivery they ley you wait for 1 hr just becoz they dont have any coordination betwwen people ...there was an incident when i was called to take delivery of my bike but when i reach there i found my bike to drive by some employee as he want some market work to do ...managemnt is very poor and hardly anyone listen to you ...

i am purchasing a yamaha fz 16, after 5000 km the rear tyres are punctures continuouly i dont know why but it was major problem to me it is not maid for indian roads, there grip was lost it seems to be like very old tyres. ther is no response from dealer. kindly someone help how can i solve it
ashish singh
varanasi ..

Budy, i hv done 30k k, s in 11 months. these service people from yamaha are really sad but still i m happy wod my bike. but now when i want new tyres i m hearing that this is in black market available for 3k rupees whereas earlier from the same service statin it was told that it is for 1.4 k rupees. please look into this matter.

regarding the puncture issue even i had the same problem. in my 30k kms, it has punctured for more than 8 times. its really sad, but tanks that i hv my repair kit with me. but even after some time the rapaired pounctures again start leaking. this is the biggest problem.

i had more than 20 punctures till now .my bike is 2 yrs old and a rode about 20k kms.

I also faced the same problem. Yamaha kondapur Hyderabad service center is worst service center. Mechanic & all the staff are worst. they newer give the proper response not able to understand the problem. to give the bike for service we need to reach the service center early morning 8:30 AM and if before you there are 15 bike already there they directly refuse to take the bike for service. I gave my bike for service saturday 22 oct 2011. and i have very minor problem in my bike fornt break was not working & some problem with tail light & self start problem at the end of the day they told me everything is fine while the self start was not working they told due to wash battery may be bit down . but after 2-3 days also the situation was same.then when i again went to service center they told me right no mechanic come on next day when next day i went there they tested the battery & keep there for charging and told me come on next day morning when next day i went to service center battery was not charged that time also then again they told me come to evening finally in the evening i got my battery after battery installation i found that my tail light was not working when i told the mechanic he told me come to next day morning...i don't know for small problem why they are calling again and again while the tail light was my initial problem & i already mention that when i was giving the bike...Company need to take the action for these type of service center...i am happy with my yamaha bike but totally disappointed with yamaha kondapur hyderabad service center, ...

yes he is sick

Dude,

For all these kind of issues we have one called Consumer Protection cell. take these issues to them and let Yamaha India company also know whats happening with there proud product...hmm

Hi,

I am an unlucky customer too from shinrai cochin...they r the worst dealers ever...i should have bought it from PSN yamaha...anyway, happened is happened...

i too agree wid u guys...i too face tis same probs...1 of deir staff tld me tat d owner of tis shinrai is hav a honda n audi showroom...n tat person is bc lukin aftr tis honda n audi...he is nt even lukin 2 2 weeler section...i[censored] hav probs den dnt give 2 shinrai give d byk 2 psn 4 service...tats wat i m doin nw..

so ders no reason 2 blame dem...i[censored] dnt find gud in shinrai den take d byk 2 psn...

psn dealers are ... their sales officers dont know how to handle finance nor do they know to answer any query related to the bike... they are dumb fools pretending to know their work...
all they know is to tell the customer some excuse to prolong the delivery date...
if by mistake a customer pays full cash before delivery, they will sell the delivered bike to new customers telling them that if they pay a little extra they can deliver soon... and to they'll lie to the customer who have booked a month before that ' the delivery truck has not yet arrived' or some excuse they can think of...

I have seen with my own eyes, Shinrai people did a fraud to my friend's bike. For the first free service when he took his book to Shinrai. They changed many of parts like Mono suspension, the whole silencer, headlight cover with old ones. It's not with just Yamaha dealers but also with Honda dealers to o. One of my friend's honda stunner when taken for first service, the service guy asked how much mileage he is getting and he with great humility said 65 km/l and lo after the first service he never got more than 48 and finally he found that his whole carburettor was changed. That's I ask all of you guys to mark important parts of your bike before giving for the first service, so that no one can steal your new good parts and sell them to others.

The main issue is that all these PSN and Shinrai are franchisee, they are not at all controlled by Yamaha India. There is no checking or monitoring or anything. We are all cheated. Shame to be an Indian.

Srinai Yamaha... is one of the most... stupid dealers... in cochin... please those to are planning to go there please don't it is since 4 days i didnt get my vehicle...Mr Anish was the executive, ... his behaviour was also .. very bad...

SRINAI YAMAHA>>>>> Please no one opt it...

The most stupid dealer

hello,
what is the situation today. is the bike repaired and running smoothly again.?

FZ-16 — INVALID Labour Charge

Compliant against the delhi scooter dealer i got a problem with my left shocker of fz-16 been almost like 1 year i purchase the bike which is still under warranty but this guys charge for labour which was not acceptable i seen dis first time in my life with your company bill details are as follow;-
date[protected]
bill no- kwb4433
job card no- kjc18300
registration no- dl4sna2500
meter reading-15294
parts-
oil seal 139.55 INR
Labour charge- 150 INR
Oil charge- 138.66

Total was 462.99

Please revert me back as soon as possible

Thanks,
Amanjot singh

Dear Aman,

Under warranty labour charges are paid by Yamaha. So dealer should not be charging you the labour charges if the problem has been addressed under warranty. If you need to raise it with the company please email [protected]@Yamaha-motor-india.com

Thanks

hi
i wanna tell some thing about the air leakage . first of all you must not stand your bike under hot sun for a long time. if this is not a issue then i suggest u to remove both tyres and apply some sope or shampo water arround the tyre bid during installation and inflate front tyre with 45PSI and rr with 55PSI fore a few minut and after that keep front 28 psi and rr 32 psi. you know it is mandatory to fite nozle cap for tube less tyre. if there is no cover upon nozle then first clean it then install with cap.

To Yamaha Management Team,

This is in reference to my bike’s 6th servicing dated 7th Oct’ 2009 which was purchased from Excellent Yamaha, Andheri, Mumbai 1, shanty sadan, 45 Telli Park Andheri E Mumbai 4000069.
Self had giving my bike Yamaha F16 for servicing on 7th Oct’ 2009 at 1030hrs where in my Kms were 6298kms and the Job card no:5038. at First the Person Handling the counter (Mr.Sandeep). said that you have to take an appointment and come which was never told to me before this date. Then somehow Mr. Pillai (the in charge of Excellent Yamaha, Andheri Mumbai.) accepted the bike since there were many other customers who were not aware that we had to take an appointment and come.
In the evening, when I collected my bike, when I reached the highway I realized that the speedometer is not working. And the Kms completed were 6300kms.
Well on the next day that us 8th Oct’09, have gone back to the service station to complain regarding the same. Sandeep had a technician check the bike and then reverts saying that the speedometer sensor had gone. And said it will costs me approx rs.500. When I bought this up with Mr.Pillai, I said this bike is not even a year old and it did not happen in my hands why am I supposed to pay for this. Mr. Pillai said they would replace it without any costs. He made Sandeep take my cell ph number and said they would revert once the part comes.
For a week had no reply. However after a week there was no reply so I called them, they said that they would get back to me, again no reply so finally on the 27th Oct’09 I went to the service centre, he says that the engineer is not there to check the same and will let me know.
Then on the 28th Oct’09, I called them again when I call they said that I would have to pay for it. Am really fed of this service from Excellent Yamaha, Andheri, Mumbai. They have no Commitment, Mr Pillai and the team are as confused and dont give a damn on any after sales requirements!!! This is not done and we need a Committed reply!!!
Its not a question n of Rs500 which Is noting for me to pay, but the fact that the service centre has so many issues right from the first day of my service.
First of all they do not have enough technical staff to carter to the servicing,
Since my first service on 2dec09 they (Ms. Sheetal) told me that you do not have to take an appointment, and you can just get the bike and drop it off. That was good.
Then 2nd and 3rd Service (Ms.Sheetal) said the same thing.
The 4th 1st june’09 I had gone in the aftrn (Mr.Sandeep) anmd collected in the eveng.
5th Service 11th Aug09 had gone in the aftrn at 1230, he says no you have to take it the next day.
Then on the 6th Service I go on time in the morng he comes up with something new that I had to take an appointment and come. Now, how am I supposed to know about all this.

Really had enough of this from this service centre Specially from theior Management. They really have no clue to answer their customers.
Just to be nice inform of the customers they say something and mean something else.

Require a solution PLEASE HELP !!!

Bike details:
UCN: 73450008ko1
Frame No: ME121LO1X82005437
Engine No: [protected]
Date of sale: 01November 2008

Regards,

Keenan Fernandes

Hello sir,
I am solid lover of Yamaha bikes.Now i have three yamaha bikes.R15, FZ and SZR.and have done all its servicing as per the shedule
At the tme of last De-carbonising time of my R15(Second bike of Alappuzha Dist, Kerala state, Purchased from YAMAHA SHOWROOM, THIRUVAMPAADI, ALAPPUZHA-Dist, KERALA) I launched a complaint regarding "missing while running time".The service team (nearest service area at GEETHAM MOTORS, THATTARAMBALAM, ALAPPUZHA-Dist) checked the bikes and came to the conclusion, that was "sensor and ignition coil need to be change".But they said right now we don't have the stock of it and it will take at least 5 days
After that 75 days( TWO AND HALF MONTHS) are passed and have been there for more than 2 times at regular intervals but every time i am getting the same answer that the " part is not available" and also they are avoiding to speak me if i ask for any explanation.
Require a solution ..pls help


with regards...

ABRAHAM.K.PAUL
KARIMPANACKAL HOUSE
EVOOR SOUTH-690508
ALAPPUZHA-Dist
PH: [protected]

I m vedpal singh, i bought yamaha SZ-x in march 2011, it mileage is giving me 25-28 kmpl.
its speed meter is also stopped, i told it to the my dealer, they dont replaced the meter wire.
making excuse.
it is gud bike, but why its average is 25-28kmpl???
plzzz look into this matter as soon as possible.
i purchased it from ADARSH YAMAHA, PUL PREHLADPUR, Mehrauli-Badarpur road.
my contact no. is=
[protected], [protected]
& [protected]

Hi this manju

have done two servicing as per the schedule
but i found my bike mileage is dropped 42 km to 28 km because of they "" did not change Engine Oil "" but they charged for oil changing with bill in Rajaaginagar Yamaha Showroom. they are cheating and putting extra burden of petrol charge on the customers direct and indirect... in the showroom servicing management not mind to inquiry for this fraud

anybody feel this please...

[protected]@gmail.com

it is going to be two months after i booked spare of fzs white-red middle tail piece still they are not providing a date that when will the stock come.
The yamaha service is too bad and they are not giving ears to hear our complaints about disk brake sound while braking.
PSN Agencies Pvt Ltd is dealer.(cochin, kerala)

sir/madam(whomsoever it may concern), , , , , ,
since i have purchased a bike dated october 2011..m not satisfied with it..that SZR is a curse for me.every now n then i have expense regarding it..its clutch bell is also defective..its not functioning properly..the colour also got fade...i dont use it much but then too...it also lacks in average..55 average was subscribed to us, but hardly an average of 35 is been seen..

i have purchased it from kurla..babaji sales near kurla court..

i request u to kindly chek on this matter..
contact no:[protected]
[protected]..

thank u,
mubashir arif

Newly purchased Yamaha Ray Z speedometer not working

Hi, Yamaha Ray Z was purchased on Nov 9th 2013. The Speedometer was working fine when it was purchased.But then a day later (Nov 10th), the speedometer stopped working. When approached the service center, there is no proper response.

Yamaha YZF R-15 — Major issues with product and dealer

Dear Sir/Mam,

I bought a new Yamaha YZF R-15, Cash Down on 17th June 2009 from Sahibabad, Ghaziabad, Geeta Motors. Initially I booked a red R15, however just before the purchase date was informed that the company has stopped the manufacture or sale of any color other than Racing Blue. The Dealer, Mr. Vinay Lohia made me speak to someone, who he stated was from Yamaha India and got confirmed that there will not be any new colors which shall be released Guaranteed before within 6 months. After a confirmation of the same I agreed for a Brand New Racing Blue color, out of lack of options.

When delivered on 17th June, the bike had already done 19kms on the speedo and there were no laminations on the bike, as it generally is for any new vehicle purchased. The tires were all dusty and it really did not give an impression of a new bike at all. The brake and the gear lever had strong ugly marks on them. I was confirmed by the dealer Mr. Vijay Lohia (Vinay and Vijay are brothers), that the parts will sure be replaced right before or on the first service. They did not even apply body polish/ provide fuel enough in the bike to even reach the nearest Petrol Bunk, which is less than 1.25 kms from the showroom, before delivering it me.

Right after riding it on the first day (less than 15kms), the bike started wobbling with a pillion rider on. When spoken to the dealership, they said it’s normal for any new bike to do so, and that they would correct it on the first service of the bike. While washing the bike on the fourth day I noticed that the tires were manufactured in July 2008!!! I am Highly Disappointed that I paid 1 Lac 5Thousand Rupees of my Hard Earned Money for a Year Old Bike! The dealer tried to calm me saying that a new unused bike is considered as a brand new bike only. Actually now I get to know that they wanted to clear the back log Old stock before getting on to new Bikes! But why me???
With less than a month after I bought my bike, Yamaha has come up with Three brand new brilliant colors. These dealer guys have really cheated me to the core. They have not yet changed the brake/gear lever. The tires are still misaligned. They applied “Poonam Polish” on my bike, and I have spent more than 13 hours on and off in their workshop to get the worst service I could have ever imagined. Prior to this I had a Hero Honda and I was Highly impressed by their professional behavior and outstanding service techniques.

On the first service they have scratched my bike’s Visor, the right Head light and fuel tank so bad that it looks really pathetic now. And more to it, the dealers are just not ready to take any ownership to their fault! They say “Sir, aap gaadi chalane se matlab rakho, nishaan ki parwaah na karo”. Why should I not? I’ve paid over a Lac rupees seeking to buy the best of the bikes around.
I need the following things to be done to my bike:

1. Brake Lever to be changed as promised
2. Compensation for selling me a July 2008 model bike in June 2009
3. Compensation for promising me that there will not be new color launched within at least 6months f me purchasing the bike.
4. Replacing the visor, right head-light and fuel tank
5. Alignment to be adjusted

I seek assistance now, I have been searching for Mr. Sanjay Tripathi’s email ID or contact number for lodging a complaint, and moreover I also wish to file a suit against the dealership if things are not taken care of immediately.

Hello All,
I bought Yamaha R15 from Orion Motors Bangalore. And soon after 300kms of the bike, the bearing oh the front wheel was broke . They replaced the bearing and again it broke off after 30 kms. Then they found out that it is the bent of the front wheels disc pad bend that is causing the problem. From then on its been more than five days that they have not replaced the part yet. They keep saying that they have to get the report and all. Very careless Service guys and irresponsible.

Hi
shahadata ali. i wanna advice you to contact mr avijit kan. hi is regional manager of yamaha.([protected]@rediffmail.com) and his no is [protected]. hope he will solve your problem...

Dude,

For all these kind of issues we have one called Consumer Protection cell. take these issues to them and let Yamaha India company also know whats happening with there proud product...hmm

I have purchased a yamaha FZ S on April 2009 from Ms. Alka yamaha Koperkhairane, Navi mumbai. After my 2nd servicing my Fuel Meter not working properly and still he dont available it. This is a worst after-sales service I have received from such a reputed Company. Bad service provided by YAMAHA service center.

yes they are worst in after sales servicing worst service by yamaha company, it makes our trust on such a great company very bad, as they have made a great acheivement in two wheelers world wide but lagging behind in servicing there products and they there yamaha accessories at a very high price plzz listen to this complaint dont make these complaints to be hanged up in the servers only anybody do somthing about it i want to sue yamaha bcoz of there bad service in jammu anad kashmir state bad bad bad worst worst and very expensive parts of every bike plzz if anyone who can do or have power to do anything about it after reading this do somthing all such big brand names are worst and nothing else...

my self Prabhat Kulshreshtha.belongs to Agra. this event belongs 10th october 2010 i was searching a wiser of mf vehicle yamaha Fazer .i went to show room HINDUSTAN YAHAMA, Agra .earlier show many times i heard by local personel, , are yar HINDUSTAN SHOWROOM par ja rahe ho thora bach ke''' because they are that much mannerless, i cant say they dont know the value of customer .i use to go to Yamaha shop, not to HINDUSTAN SHOWROOM.but they are unable to understand this.because they are having black money power.they can do any thing on this.they use to say tu hai koun & ...gate out...ja jahan complain karna hai kar le mera koi kuch nahi ukhar sakta hai...Humare yahan aisa hi chalta hai, so plz help me, I M WAITING FOR YOUR POSITIVE RESPONSE... [protected]

hello sir it's sunil from nepal (kathmandu) i got also the same problem with my knee. it's seat is nt properly designed n it's footstand also should be little backward as r15...

Forgot to give my contact no. It is [protected].

Great service center. They did some work on my R-15 a while back and it has been running like a top ever since. I would highly recommend Raj Yamaha. Good service for a good price.

The attitude of the people working In Raj Yamaha OMR is very bad. They behave as if we are being done a favour. There is no proper communication between the billing team and the service staff. The billing team cant answer your questions on the entries in bill. And the worst part is the billing section is almost in a different building which you have to go through a back street. So its upto you to walk back and forth if you want things clarified. Last service i was charged for water wash, but the service people said there were issues with water wash, in which case i shouldnt have been charged.

10 days back i gave my bike for service and also complained there was difficulty changing gears. And 3 days after service there has been problem changing gears again. On taking it back i have been given a bill for 1500. And of that Rs.320 is for labour and 200 for engine oil change. The same was charged 10 days before during service. So in a span of 10 days engine oil has been changed twice for no reason. Because my initial complaint wasnt taken seriously. Altogether this is the worst customer and bike service i am seeing in 11 years of holding 3 bikes. And the billing section is on first floor which you have to climb by a ramp and you are not allowed to go through the showroom. So the sole objective is to give you as much of hard time as possible. I assume this is not to do with just Raj Yamaha, but the attitude of Yamaha Motors also.

I have ever seen poor service station like Raj Yamaha...From foreman to top level no one is having professionalism...If we go for air leakage problem in tyre first they will suggest like need to change tyres and yes we will accept but after tyres change also still problem will exist...And again if we asked to the same person he will argue and tried to justify him and will give another opinion like need to change rims too...I was too much frustrated bcoz of Raj Yamaha...If this is a reliable truthworthy forum pls consider my complaint as high priority and cancel their licence and provide it to someother...