Yamaha Motor India Complaints & Reviews

yamaha R15 — AVAILABILITY OF R15 IN CSD

I am an army officer and I wanted to buy yamaha r15.Now I have two questions:-
1. Is yamaha r15 available in CSD.If yes then where and in which state.
2. If not then what discount or concession is available for army officers.
yours quick reply will be appreciated.

yamaha /yamaha gladiator bike — registration

Dear sir,

I have takan yamaha gladiator bike three months before, but unfortunately the registration paper has yet not achieved by me
The dealer(prem narayan motor, ludhiana) is being making lame excuses of it.
pls provide of me the solution
gurwinder singh
[protected]

Yamaha Bike — RC not issue

I bought YAMAHA bike on 10th may and i am still waiting for the registration certificate. All the time showroom manager told that this is late from the side of authority. Is it possible that authority dont want to issue RC or whatsoever the reason.

Please give me a solution.

Dear Yamaha,

After regular follow up with dealers regarding issues in my bike, i am not satisfied with the services.
After regular services done at dealership,still since last 2-3 months bike is having of problem of jerk and sometimes stops in between road.

All above causes so much of stress and concern as i ride on road,request to please get the issue ratified by your end on urgent basis.

Bike-Gladiator
Purchase date-30/11/2007
Chasis no.-5yyd004926
engine no.-5yyd004926

Dealer-Paramount Engineers & Grovers, Jodhpur

Thanks & Regards,

Vijay Bhardwaj
[protected]

Yahama - Gladiator motorbike — Customer Service

Hi, I am Jerry L Vasdev. This is regarding the poor after sale service provided by yamaha, on their products. I was made to visit the service center 4 times for a simple servicing of my gladiator bike. The last time I was made to wait for 3 hrs where in the service techs were busy chatting and attending personal phone calls. After 3 hrs they managed to spend 10 mins changing the engine oil and oiling the chain. I was again asked to come the next day was washing the bike as there was no power in the service station. This was the worst kind of service I have ever received, and had to go through so much of hassel and wasting 3 hrs I had to come back without any result. Not to mention this was one of those free services which is part of the purchase contract.

Details of the service station mentioned below :

Leaders
Authorised Dealer : Yamaha Motorcycles
390, Prince Anwar Shah Road
Kolkata - 700045
Tel : 24736991.

Dear Yamaha

After regular follow up with dealers regarding issues in my bike, i am not satisfied with the services.
After regular services done at dealership, still since last 2-3 months bike is having of problem of jerk and sometimes stops in between road.

Bike-Gladiator
Purchase date-12/12/2007
Chasis no.-07D5YYD003275
engine no.-07D5YYD003275

Dealer-ZAIN AUTO PUNE CAMP

Thanks & Regards,

AJAY KHADE
[protected]

Hi Everyone,

I have booked HONDA ACTIVA on 14th Feb 2009, Receipt No. 10223, Serial No. B13573, from Pratik Honda (Kunal Motors), Vashi, Navi Mumbai.

Till today, after 9 MONTHS of booking, I am still awaiting for delivery. We came to know that main dealer is saleing bikes in Black Market with Higher Margin.

Every time we ask of delivery the dealer guy's giving next week commitment...

Can this forum help me out of this problem????

Kindly do the needful, at the earliest.

Regards,

Firoj Inamdar
[protected]

Dear Team,

We have yamaha fazer purchase from parkash Agro Corporation Sarang Road Sonipat Haryana.

But service is very poor technicians are not skill and there behaviour to customer is not good.

We need bike Glass and backside indicator from last 6 Months but every time they reply wait...

Nobody is setisfy with that agency everyone told me that he behaves like this.

Kindly lookinto matter and provide us spare parts.


Regards,

Ajay Chhoker

[protected]

i boughtn Yamaha bike in 2008. it's very costly maintains. next time i will not buy yamaha bike. Maintains cost is so high... not give average.

Hi I too agree with your views. I recently bought a bike on 28th nov-2009 from perfect riders, bangalore. I maintained my bike properly upto 1st 1000km.But felt when i gave my bike for servicing ( 1st free servicing), they just washed it and gave itback without fine tuning or oiling. Thats why after running 200 more km now my bike produces "silencer breakdown " noise and sounds some other shrill sounds, even the chain looks rusted /reddish. I even contacted the service engineers but they say its due to bad oil. But honestly i have changed my oil 4 times but the issue is same..waiting for my 2nd free service( 3000km) as before that if i ask them to service they will charge it, it seems. Servicing is very poor by yahamaha. Yahamaha should be ashamed about such reports in forum.

Bangalore.

i am xperiencing similar effects
i purchased my bike on march 21st 2009 its been xellent since the last month, but now i am xperiencing sudden dip in milaege its reduced from 49/l to 38/l also the gear shifting is not smooth and silencer is producing high sound than never before..

I Own a Fz16 bike for almost a year and i've been facing a problem with the bike's mileage. I have complained a lot of time while serivicing but no effect or no change.. there is also a strange noise from the tyre region, like a screeching noise.. please help

Hi Ankit

FZ's rims are really of poor quality and the same happened to me. First time I accepted their claim of accidental damage and claimed insurance for it. But it happened to me again, within one month of replacing the rim with a new one. The front rim also bent.

I'm filing a case against Yamaha in the consumer forum. You can join in or file a case of your own. Anyways this article would help me in negating their claim that "no complaints are received about rims".

Yamaha / Fz16 — Bad service and business loss

As i visted many time at yahama service station in Panchkul regarding by FZ 16 bike service
every time i visted they do check it properly

at this time I refused to take delivery of the vehicle and said to make it ready and will take it once the bike is completely serviced. Till today i keep on calling service dept for the status and no service mechanics doesnt know the status and they say that they will call me and inform me the status.

Even after speaking to the owner of the showroom who promised me that he will arrange the spare and get it done. Till today my vehicle is with the dealer and not yet ready.

Am much worried about the status.

ph no:- [protected]

sir,
i've purchased a yamaha fz16 on august, but during an accident i lost my front wheel bush, when am asking at the showroom they sent the company not giving them the parts ...what shame for such a company...nw fz16 is a headache for me...i will not propose this for nobody...

i have purchased yamaha fz16 on 26 june09.. from the beginning there was sound from front disc, i went to dealer, they told me to change the brake shoe..after 2 days same problem occured, , , , , , , and more the bike always punctures

Hell lot of puncture problems...

my self mado singh i have purchase a fz16 from bareilly on 3/12/09
i am lay down some problem infront of you
every morning bike self is not working due to this facing many problem

Hi, im Pranjal and i have had the same problem within 3 months...the front rim cracked...but i dont know what they are going 2 say about it! on the phone they are already talking about claiming insurance which is bad bcoz the warranty should cover it..
what is the recomended step?

I also suffer from same problem.

Modern day Cars come with pedestrian safety, in which the front of the Car is designed such that in case of an impact, the pedestrian won't be hurt gravely.

Similarly, Yamaha's alloy wheels are rigid upto a point. Post which they bend/break easily and take the impact in case of a crash.

yes in 8 days my rear tyre puncture. worst bike in india ever

i ride just 1km.. but speedometer goes up 5 km..

I purchased yamaha alpha, today, When they delivering the vehicle i noticed that the scooter already cover 44km.. After delivery of vehicle i ridden just 1 km, i found that speedo meter reading goes up 49 km... What did'nt here..

ld me we can not do Hi I had purchase a bike yamaha on the date 16/9/2009 and it was delivered on th date 21/9/2009 twice I went to the work shop because they was lots of crashs on the body so they told me to go the next day to the work shop so they will do the talfon coat to the bike so the marks will go away I sad it is ok that the marks will go I am satisfied but the marks did not go so I told them the marks r there they told me sir this will be there I told them why it should br there they toanything so the next day again I went to the showroom I told them since two days I am driving the bike when you press the front break they is a funny voice comming so they had a try and they said that the voice is there they told their man take the custumer to the workshop and clean it and see that the voice goes if it dosnt go so replace the part they clean it and the voice went and the next day the voice again came back so I plz tell you I have made a wrong purchase of to buy Yamaha Bike they thing That the custumer is a fool so plz call me on[protected] so I will also no what u have decide to do .

ld me we can not do Hi I had purchase a bike yamaha on the date 16/9/2009 and it was delivered on th date 21/9/2009 twice I went to the work shop because they was lots of crashs on the body so they told me to go the next day to the work shop so they will do the talfon coat to the bike so the marks will go away I sad it is ok that the marks will go I am satisfied but the marks did not go so I told them the marks r there they told me sir this will be there I told them why it should br there they toanything so the next day again I went to the showroom I told them since two days I am driving the bike when you press the front break they is a funny voice comming so they had a try and they said that the voice is there they told their man take the custumer to the workshop and clean it and see that the voice goes if it dosnt go so replace the part they clean it and the voice went and the next day the voice again came back so I plz tell you I have made a wrong purchase of to buy Yamaha Bike they thing That the custumer is a fool so plz call me on[protected] so I will also no what u have decide to do .

ld me we can not do Hi I had purchase a bike yamaha on the date 16/9/2009 and it was delivered on th date 21/9/2009 twice I went to the work shop because they was lots of crashs on the body so they told me to go the next day to the work shop so they will do the talfon coat to the bike so the marks will go away I sad it is ok that the marks will go I am satisfied but the marks did not go so I told them the marks r there they told me sir this will be there I told them why it should br there they toanything so the next day again I went to the showroom I told them since two days I am driving the bike when you press the front break they is a funny voice comming so they had a try and they said that the voice is there they told their man take the custumer to the workshop and clean it and see that the voice goes if it dosnt go so replace the part they clean it and the voice went and the next day the voice again came back so I plz tell you I have made a wrong purchase of to buy Yamaha Bike they thing That the custumer is a fool so plz call me on[protected] so I will also no what u have decide to do .

Hello sir,
I S.Rajshekhar own a vehicle of reputed brand YAMAHA MOTORS. I bought YAMAHA FZ16 on 14th feb 2009 at (sri srinivasa automobiles), opp sbi dondaparthy, VIZAG. And almost all my free servicing has been done to my vehicle and I am left with 1 free service coupon, as still my bike has a warranty period, and on 24st October 2009 the bike suddenly stopped at night, as the following day is 25th oct 2009 fall on Sunday so with the help of showroom mechanic (Srinu) on Monday 26th oct I have given the bike to check the complaint. And it turned to be wiring defect and totally the wiring kit and the speedo meter panel got spoiled. Mr. V. VENKAT (service manager) did not handled the case properly and said warranty will not be given and had to pay RS 3500 and take the wiring and new panel, and also said even the battery should be changed and have to pay for that as well, and the tie up with AMCO normal battery is given to my bike at the time of purchase and still the battery is under warranty and said will not be given by them as well and when we asked for the dry cell as given to other bikes but MR. Venkat said will try and adjust that battery its still working. The service engineer is least responsible towards the customer queries and said that he is not suppose to escalate this issue to the company. And before 24th oct jus 1 week before my free servicing has been done and I say that due to inefficiency of the staff and I consider MR. Venkat is the least responsible person working for a reputed company YAMAHA MOTORS. So I request to take this issue to be escalated to the RND (research and development) department to look into the problem to avoid such cases to come across in future, and I am sending you the attached photos of the wiring and looking foreword for the solution and the bike should be delivered as soon as possible, can mail to my mailing address or call me on my mobile number: [protected]. And I am waiting for the reply and the next action to be taken by YAMAHA MOTORS and not the dealer.

Thanking you,
Yours faithfully,
(RAJ SHEKHAR SINGURU)

Yamaha — regarding no proper response

Sir,
As I am the resident of Patancheru and i own a YAMAHA R15.i hav been to the pearl yamaha showroom located at bheeramguda for four to five times for the spares parts and for changing of tyres etc etc...
but the showroom guys never response positively they simply says its not available and should visit the kondapur showroom.So i kindly request you to take a immediate action regarding the lazyness of the showroom guys.

Thanking you in anticipation.

I own a FZ-16 i enjoyed its ride till starting of 6 months when i purchased it but from 2 months i am having a problem in my self start and when i went at Planet Yamaha Ahmedabad they said that there is problem in Carburretor and it has to be replaced but they are saying that i have purchased bike from other showroom so they can't replace it in warranty from there. My bike is in warranty till oct-09 and they are saying the warranty is not valid.whts this I am really serious for this problem please do something of this problem asa soon as possible.

MY BYK IS NOT GIVING AVERAGE

i bought a fzs bike from dombivli R.M showroom under the student discount scheme but the dealer is refusing to pay the discount of rs 3000 he says that company will directly send the cheque to my residence.its been 2 months, now nothing has been done as yet so i expect your help as soon as possible

fake ad

Please remove ad posted by this number [protected] it is a fake ad

Dear Sir,

I have Purchased Yamaha Fz-16,[protected] from your authorised dealer M/s.Jinder Yamaha, New Delhi . I also have got it serviced as per your service schedule, untill now it has got serviced four times.

I would like to bring to your notice that from the very beginning i have been facing problems like lesser mileage (30 kmpl). I have been complaining the same to the service centre but untill now they haven't took it seriously and haven't solve the problem yet. Whenever i ask them to solve the problem the service engineer there does some tuning like thing and tells it has been done.

The riding is also not smooth now. At the speed of more than 50 kmph the ride becomes really rough.

I would like you to please look into this matter and help me out of this problem.

Thanking You!

Yours Faithfully,

Mr.Parth Sanghvi

i too own a yamaha Fz bought in may 2009. from PANACHE motors, indiranagar, bangalore.
from the day one i have not got mileage more than 30km/l.
i'm a student and this is proving to be heavy to my pockets.
i have complained at the dealers but they have not solved my problem yet!

i have not got milege NOT more than 30km/l

plz put case regarding the same in the comsume court if it say something different in the user manual and the brocher that u got while taking the bike, i believe this either make the company replace the bike or they would atleast chaange the carb and give u so that the mileage will improve and also the performance...

regards
Arun

Yamaha FZ16 — low mileage

i lal krishan mahto, now my bike meter is 17000 only..... at now bike milage is very poor 25 to 30 only but my friend has yamaha fz 16 thier bike milage is 40 to 50.

name lal krishan mahto
bike no JH01Y 4205

CONTACT NO
[protected]
[protected]

Yamaha — Sounding Chain Shaft & Electric Start

I have got a same kinda issue. I am not sure whether its usual or unusual, however since my last service (4th Service) from SETCO, Though the bike is performing good, there is a sound coming from the chain shaft like 'tak tak tak' if I take out the bike from its still position for ride (after couple of hours of not using it) and the sound goes away during riding and also I had told them at that time of servicing that the Electric Start is giving me problem ( as recommended by Yahama the bike must get started within 5 attempts and do not keep the button pushed for more than 5 seconds or else visit your Yahama Dealer).

I have purchased this bike from SETCO itself and I never had any complaints regarding servicing in past. My last service was between 25th - 30th March 2010.

Please look into the matter and suggest. I will appreciate if you could directly contact me with any solution.

Thanks
Arun Sharma
[protected]

Hi sir
dis's arun from chennai.i've yamaha fz 16, i love yamaha...
i got bike bike one year back, i gave six service in yamaha show room in chennai chrompet branch, one service also i'm not satisfier because only after five days bike was good condition's. six day no pic up, lost off noise, chain was so so lose and no costumer service.

and one more think yamaha chrompet branch service manager was bad costumer service, fifteen back only i gave my sixth bike service, now bike condition was very bad, two days back i went that show room, i spoke with that that service manager he's telling some think chain spard was not good it will tack 2500 rs, there are looking money only not costumer srevice. his MOBILE number [protected].his name srinivasan

okay any way sir please TAKE CARE this problem.you not care this problem i'll consumour court?

Thank You
By Arun [protected]

I bought my FZ16 in dec. 16 2008, I live in aurangabad city. There are many problems in my bike which aren't solved even after six services. The engineer which pays visit every month is not able to recognise the actual problem and afterwords tries to convince me that there is no such problem. I have found many other FZ16 owners who have identical problems which I have. Inspite of spending a lot of money on the bike, I am not satisfied with the perfomance of the bike.

Dude,

For all these kind of issues we have one called Consumer Protection cell. take these issues to them and let Yamaha India company also know whats happening with there proud product...hmm

very poor sarvices im from gujrat surst my mobile no. [protected]
very poor customer deiling

regarding speed of bike.my bike don't pick up speed every gear.i have complaint many times but no action is taken by them.kindly help to to solve my problem

Dear Deepak,

Please bring the bike to our workshop in Patel Nagar and we will try to address the problem you are facing. It is not something which we have noticed in our bikes. Thanks

purchase the bike on[protected]. it was ok during the time of delivery. but now a days i am facing some problems regarding the pickup & speed of the bike. after a ride of nearly 5-7 km. a burning smell is coming out from the engine part itself.. now everytime i want to ride my bike i fell little bit scared. i had been to the customer service center several times regarding the problem, but they are unable to sort-out the problem. plz do favour & get me out of this..

YAMAHA SZ R ENGINE WARRANTY REFUSED BY COMPANY

MY YAMAHA SZR IS ONLY 13 MONTH OLD AND I GOT SOME MAJOR ENGINE PROBLEM AND SERVICE ENGINEER REFUSE TO SOLVE MY PROBLEM AT ANDHERI MIDC SERVICE STATION MUMBAI. HOW TO GET LEGAL ACTION PLEASE HELP

I bought my bike in april this year.. Unfortunately i had an accident and the bike was scartched and fairing was broken.. as usual i gave the bike for repairs which took them almost a week to repair, which could have been done in an hour seriously.. when i came back i realised that there was a dent on my bike and it had been scratched from the opposite side.. This rwaly pissed me alot so i went back the other day to complain.. but the guys flatly refused to accept it was their fault and told me maybe some kids near service station did it.. they wrote my complaint in a register which i think they threw away after i left.. My question is, isnt it the dealers responsibility to take care of the bike if it is under theis maintainance workshop??Plus why arent there any registers given by Yamaha to its dealers.. This only shows that they do not bother about the bike once sold..

You may go to yamaha website and contact them thru their email.., make a written complaint and see if it works.. Do mention the dealer's name and date of invoice..

Hello jameel
dent was due to rash driving by yamaha engineers or boys. when the bike comes for repair they try to have a go at it. and unfortunately they hit your bike with some vehicle or some stationary object. in todays world no one wants to take responsibility for their deeds. i had rx 135 when i brought it for service its indicator was ok but when i came to take it indicator was broken no one took responsibility.

you don't tell why and only blame. I have a gladiator and it doesn't have those kind of things.

Dear Sir,

I have requested the Service Manager from Pandav Nagar to give you a call next week. We will aim to get the issues resolved immediately. Please email us on [protected]@setco.biz if the problem is not addressed next week.

Apologises for the problem it might have caused you.

Regards

SETCO YAMAHA
[protected]

sir

thanxs for your reply i m unable to understand why yamaha do not have policy to check the working at service center. we as customer purchase the bike being a yamaha product. but is not rectified and customer getting harsh due to bad service at service center. they are not properly trained to solve the problem. doing just hit and trial resulting into wastage of time. who will pay for my time that i wasted at yamaha service center other than regular service.

in my case there is problem either in voltage generation(alternator) level or in (rectification & regulator). because of that proper charging voltage is not coming to battery. why u do not understand?

but wat you are doing i do not understand. since i reported problem on second service(self not working).(Himgiri Yamaha)

now on dt 30.08.2009 i visited your service center (setco yamaha). they simple change the R&R Unit of old bike without knowing where is problem? mean at alternator or regulator, rectifier.

some one has remove my complaint from this site.
will this solve the problem?

after second service i have visited 2 times service center of yamaha. but they are not capable to solve the problem.
this is ideal case to bring yamaha to court.
wat u want u decide ?

yamaha motor india (p) ltd.
Himgiri Yamaha
Setco Yamaha

please reply me through mail do not make any call.

[protected]@yahoo.com, [protected]@gmail.com

regards,

Rajesh Kumar

I bought my yamaha gladiator form karaikudi showroom on 2007 and brought it chennai as a new bike it has many problems but I didnt had time to contact these company authority. After buying a bike everyone cannot run like this, and contact the company authority. even if anyone contacts most of them provides the worst response. It is the same problem with my yamaha gladiator too. The self start failed very soon and all the things related to battery like horon lights has problem. I found that the battery is leaking its acids. It is failing at all important times. I came across many bikes, This is the worsrt bike I ve seen in my whole life. I am in doubt wether yamaha motors is an international recognised company. From the experience I earned by using this bike I would recommend others" not to prefer yamaha motors". This is because I am tired and very much disappointed by this motorbike.

sir,
I bought yamaha gladiator ss from GEE JAY yamaha showroom on 2011 in pattukottai, tanjore(dt), tamil nadu.After one month i caught severe accident for back break pedal cut( failed).i have many problems in this bike(front light, battery, self start.In my life this is a worst bike..iam complaint to my dealer but he did not reply.I want to mention one thing in gladiator ss back break shoo it get loosed & scratch the back wheel drum, but my dealer say it is a MANUFACTURING DEFAULT & then he say will change ur bike back wheel drum...since he didnt change anything..

plz i want reply from u

ayyappan.[protected]@gmail.com

BIKE DETAILS
YAMAHA GLADIATOR SS
CH NO.35B4019754

Yamaha is mainly named for engine. If you use Yamaha bike for long riding(continues 1000 km riding) the engine will not get any problem. I used yamaha Gladiator for more than 5 years and ridden for 65000 km and till now no problem with engine. I have seen other bikes which are used for long riding Cylinder has corrupted due to long ride.
So, engine performance wise Yamaha is good. But other problem like baterry charging, inverter, light and self start failure is common in Yamaha gladiator. i am not sure about other bikes.

Yamaha corporation should take necessary action for this...

rsm.[protected]@gmail.com

I have experienced so many faults with my bike after service, i bought the bike in trichy, tamil nadu in 2009 and brought it to delhi last year. I used to service the bike at Green Automobiles, Faridabad. these people are not checking the vehicle after servicing. its not a single time. first incident they forgot one of the lock nuts of the back seat foot rest, resulting in a damage to my leg( just minor). Next time when i was giving the bike for servicing i told them about that problem, they said they 'll take care, but this time those stupid fellows i dont know whats the problem was, they forgot to tighten the front bike, i found it not working in the middle of my ride in the NH after taking the bike out from service. fortunately iwas not above 60 km/hr on that time, otherwise i would've gone. I suggest yamaha india to evaluate their dealer quality.

sridhar

Sir, i have yamaha ss125 from last 4years the battery issue not solve. I was changed wiring harness, rectifier, battery for 2 time also same problem i am facing pls give mi suggestions. Pls

YAMAHA GLADIATOR — servis

iam perches for yamha byik 1month ago but now for good servis for planet yamaha
1day servis my byik but my resident ditans for 30KM how can i drop my byik so piz..... help me con....no[protected]

Poor Service in Servicing
i buy yamaha gladiator ss in january 2010 at orpi yamaha coimbatore, at 5th day i am given for a cabarator stucking problem and fuel gauge problem ; still now 13times I have given it for servicing but i received th bike in the same condition what i have given. kindlt refer to the problem and respond back.
carbarator prob/13 times
fuel gauge/6 times
chain ratiling/ 3 times
battery down prob/ 3times i'm going for orpi yamaha's service centre but no use.
i hate orpi's service
contact; ganeshmurthi.s
[protected] [protected]@gmail.com

hi sir

Am ganesh from coimbator
my bike no: TN37.BF.4971
MT CHASSIS NO : ME135B01Z93049260
ENGINE NO :35B1049269


this is inform to that my bike yemaha 125cc gladyeator contain many problem
till now am not getting good condition.. so please do the need full... as soon as possible