Yamaha Motor India Complaints & Reviews

Respected Sir,

I own a Yamaha R15 since July 2008. I am very irritated by the service provided by the Yamaha Service centre. ie (Akar Yamaha Motors 216 Mission Compound Ajmer Road Jaipur)

I complained before every service about the air leakage in both the wheels. I need to refill tyres every alternate days.When I made a complaint at the time of service they never took it seriously.They used to fill the tyres at that time and used to say that the problem will not reoccur but actually the problem was never solved.

We even made a complaint to their engineer as well as to regional office jaipur but no one took interest to solve the problem permanently. They told us that you need to go to MRF centre because this is not our issue, they said that the tyres are fitted by MRF but when I got it checked there they told me that there is no problem in the tyres there is problem with the wheel and the rims.

When I told them that I will make a complain in consumer court they took interest for the first time but still the problem is not resolved.They asked me to go to a local mechanic eveytime I face a problem and told me that you need to refill your tyres every week otherwise the problem will reoccur and we will not be responsible for this. They even charged me for trying to resolve the problem and I have the BILL proof for the same.My bike is in warranty period then why am i charged for technical default by the company.

I am fade up with the service provided by Yamaha. Its mental torture for me. I just want Yamaha to take their motorcycle back pay back my money and mental peace if they are not able to provide proper service.


Service Centre:-

Akar Yamaha Motors,
216, Mission Compound, Ajmer road, Jaipur 302001, India
[protected],6454386,2364541


Motorcycle Details:-

Yamaha R15 (black)
engine number: 20P1-002432


My details:-

Puneet Agrawal
[protected]

Sir,,
I purchased a yamaha Gladiator on september 2009..On the date of purchase till now there is a valve problem in the bike....often in an interval of 400-500 kms I have to adjust the valve...if it revv's above 7000rpm i hear a knocking sound in the bike..but very slow pick up comparing other gladiators and the smoothness becomes rough......there is some oil leaking sometimes in the exhaust....i have being servicing the bike regularly...i had given a complaint to the area manager-chennai...resulting in a bad responce from the show room side...My vehicle has clocked 6800kms.......now the problems are getting worst......what can i do to cure this bike.......?....am in a plan 2 sell tis bike and move to bajaj or honda............If these problem's does not come 2 an end..........


PURCHASED:JAYACHITRA AUTOMOBILES, VALAPADI, SALEM, TAMILNADU
SHOW ROOM PHONE:[protected]




MY CONTACT: [protected]

Hiiiiiiiiiiii Frenz I'm Requesting U all To Please Please dnt By YAMAHA Bikes.... cuz I've Faced A big Problem Wid Dem... I Got YAMAHA FAZER on 07-NOV-09.. from the date of Purchase I'm facing a Some Kind of (Balance & Forks) Problem and after 1 week i just went to Showroom and Explaind them... wat.s the problem then they took My Bike of 1 day.... and told me to your complaint s Rectified... but again it,s started.. and Same Process Repeted Three Times... Finally I My local Mechanic Told Me to It,s CHASSIS Difiected bike...and It's Nt able to rectifie.... and finally NW i,m Decied to sell MY bike..... I dnt have a More Patience...
YAMAHA Sucks They given me a Difected Bike.......
YAMAHA Service Stations Sucks...
[censored] OF[censored] YAMAHA

Vehicle
View all Yamaha Motors India complaints
Yamaha Motors India
Posted:[protected] by Rishi Suri Send email


Big Problem in New Vehicle
Hi,

I have problem with my Yamaha FZS(chasis no -ME121C[protected] AND engine no.- 21C2017177), it is just 4 months old (just done 4000 Kms)and found the Handle-T is mis-alligned with Handle,which i get known from Service center AND my rear wheel tyre get punctured five times already which i really worried about everytime i used to drive my bike. I dont know whom to complaint regarding these issues.

Please do the needful.

Many Thanks
Dibakar

Sir/madam,
i am a consumer of yamaha, currently using two yamaha motor bikes Rx135(1999 model) and a Fz16(2009). I bought ma fz on 7th jan 2009 from yamaha Bargarh. My running is too low and have covered only 6000 km in last one year.
10th of this month i met an odd incident. I was on ma fz on a state highway on a speed of 76 km/hr when my rear tyre(140 section tubeless) bursted out with an explosion without any cause. Luckly i survived a major accident.
I reported this problem to the yamaha dealer, but as usual not only they reacted like ignorant but also didnt do anything to care my problem. Then i directly contact the MRF people and send my tyre for inspection but their reasults are not only disheartning but when i talked to their service engineer he refused to take any kind of responsibility even if it might have costed me my life.
Now if you are using this kind o[censored]nhealthy products which can cause loss of lives then stop menufecture those products.
I am not only going for a consumer case againt MRF but also against YAMAHA.
By the way i am myself a mechanical engineer, so hope some responsible action from YAMAHA.
my contact number: [protected]
thank you

I own a Yamaha FZ16 for the past one year, i have been servicing the bike on time and through autorised dealers/ service center's. but never was i once satisfied with the service. My bike is still under warrenty and around a month and a half ago the speedo meter got faulty, it wouldnt work, keeps blinking. so along with my seventh servicing, i asked them to change the faulty part, but as the stock wasent available then, they asked me to come back. now it has been almost two months and they still keep postponing. have also tried speaking to Mr. Omkar [protected], who is supposed to be the manager or owner, but he did not giv any importance to my problem also.
the dealer is,
KARPE YAMAHA, Karpe Corporate, Aquem-Alto, Margao- Goa, India
hoping this wont go on deaf ears...

i bought fz16 one year ago. after 2 or 3 months of purchase, i have chain slack problem in fz. my bike runs sluggish, a little like dumb, like old cd100. not smooth and sharp. can any one tell me how to adjust the chain slack and what amount of slack is perfect ???

Hello there,

I have a Yamaha RXZ bike and there is no such problems so far. It have a very fine performance. But one of my deep agony is that, no spares have been selling for this bike as it is discontinued. This model have been stopped on 2003. There are only few shops that sells its spare parts and now they says that Yamaha is not accepting their order for its spare parts. I have read in their official site that their motto is "Customer satisfaction". We are also a customer of Yamaha that are running in trouble. They are only concentrating on their new models like FZ15,gladiator etc. Right now they are just ignoring customers like us and make us to dump our bikes. I was only wanting for an RPM meter now. Atleast they can accept our orders and no matter deliver us within a month. But this is actually ridiculous. There is no such "contact us" in their official site where I can lodge my complaint. So I just warn any of the Yamaha customers, be it R15, FZ etc , one day you will also face the same issue that we are facing now. This company is not at all dependable on their products. So think before you are taking any Yamaha bikes.

I bought new yamaha fazer on 13 jan 2010.
the engine of the motorcycle vibrates too much, which i can feel in my hands through the handle while riding the motorcycle.

i have checked other yamaha fazers and found tha such vibration was not there in other bikes, implying that there is some problem in my fazer's engine/piston

kindly change the engine as it is in the warranty period.

moreover, there is no complaint link in yamaha india site.

amol kapoor
[protected]/[protected]
[protected]@gmail.com

I have bought Yamaha R15 four months back & since then there is a problem in the rear wheels where the air is leakage. I have been following up with Excellent Yamaha in Andheri (E) for it & they have not been able to help me with sorting this out. This is the worst service I have ever seen. People out there are not at all serious regarding client issues.

Dear sir,
i have put my new YAMAHA FAZER for service on 7th Dec 2009 at National Auto Agencies (YAMAHA Motors dealer at tirur, malappuram dist, kerala). They haven't delivered it till date (06.02.2010). The dealer is keep on changing the dates without a proper reason, some times even they told me that vehicle is repaired, but some formalities by insurance company is pending. then i visited the service center and found the vehicle unserviced.
Please take necessary action against this.

My name is Rajeev Mittal i bought a FZ-16 motorcycle from your dealer northern motor on[protected]. but now i m facing a problem that i had got my gear lever spring broken an when i visited your dealer they said we dont have that spring we can make it arrange in 2 to 3 days spring value to be rs 15/- and labour cost to be rs 100/-. I dont understand now how to make my motorcycle run in such a condition hence i visited your other dealer green automobiles firstly they said they had the spring but when they saw my booklet they said why do you get your bike serviced from other dealer i replied its near to my home and they also told me to get the bike repaired form the same dealer then i said they dont have the spring in their stock then to this they replied then we also dont have the spring and started chatting to the other customer i was just looking like a fool at that time.

Is this the kind of dealers u have i request u to have a look on them. and if possible kindly get my bike repair as soon as possible.

rajeev mittal


THIS IS IN REGARD TO MY COMPLAINT DATED 2-2-2010 AFTE 2 DAYS PASSED STILL I M WAITING FOR COMPANY EXECUTIVE CALL TO GET MY BIKE REPAIRED. SIR MINE IS A FIELD JOB AFTER TWO DAYS SITTING IN HOME SHOULD I LEAVE MY JOB OR SELL MY BIKE IF COMPANY CANT EVEN CHANGE A SMALL PART OF IT. IS THERE NO HOLD ON DEALERS OF THE COMPANY WHO REFUSES TO PROVIDE AFTER SALES SERVICE DESPITE HAVING ALL MEANS(ONLY BECAUSE THE BIKE WAS NOT PURCHASED THROUGH THEM OR EARLIER SERVICED THROUGH THEM) IS THIS A QUALITY OF YAMAHA FZ 16 EQUAL TO CHINESE PRODUCT SOLD IN INDIA.

USE AND THROW
ALL MY IMPRESSION AFTER FIRST LOOK OF THE BIKE GOT SHATTERED WITH BIKES PERFORMANCE* AS WELL AS ITS LACK OF AFTER SALES SERVICE.

FIRSTLY I FACED A STARTING PROBLEM
SECONDLY I FACED THE SPRING PROBLEM

SO YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER ANS SOLVE IT AT THE EARLIEST.

My name is Rajeev Mittal i bought a FZ-16 motorcycle from your dealer northern motor on[protected]. but now i m facing a problem that i had got my gear lever spring broken an when i visited your dealer they said we dont have that spring we can make it arrange in 2 to 3 days spring value to be rs 15/- and labour cost to be rs 100/-. I dont understand now how to make my motorcycle run in such a condition hence i visited your other dealer green automobiles firstly they said they had the spring but when they saw my booklet they said why do you get your bike serviced from other dealer i replied its near to my home and they also told me to get the bike repaired form the same dealer then i said they dont have the spring in their stock then to this they replied then we also dont have the spring and started chatting to the other customer i was just looking like a fool at that time.

Is this the kind of dealers u have i request u to have a look on them. and if possible kindly get my bike repair as soon as possible.

Dear Sir
I am from Goa residing in Margao. I had given my bike Yamaha Fz16 for repairs at Karpe Motors in Margao since i claimed insurance due to accidental damages. The Bike was given on the 21st December 2009 and after a month the work has been done. The expenses have come to 9673rs and they are charging me Rs3000 extra just for the labour. Its like 30% of the bill im paying is just for the labour which is not fair at all. All im asking you is to please look into this matter and kindly contact the dealer or take the nessesary steps


My Bike Nuber is GA08-J-5235
Frame No Me121co1z82023402
Colour Black

Sir,
I Purchased yamaha bike fzs on 30th april 2009 from STANDARD AUTOMOBILES RAIPUR.There is another authorised showroom in my city bhilai but when i was there to buy theres no bike available so i buy that bike from 30km away from my city Raipur.Now the showroom owner of my city refuse to service for my bike because i purchased it from another authorised showroom..IS IT RIGHT?? if not then plz kindly ask the question why they r doing this? it will spoil the whole reputation of yamaha! The Show room Name is "SONI ENTERPRISES SUPELA BHILAI CHHATTISGARH.I want my bike service in authorised showroom otherwise cancel the showroom authorization certificate.

Dear Sir/Madam


This is Rajat Bansal from Delhi. I Purchased my bike Yamaha FZ-S from Oswal Autos, Azadpur on 7.7.2009. On 18.10.09 i met wid an accident and gave my bike under claim(Insurance company is Shriram General Insurance) to them which they returned to me on 6.11.09 and charged me Rs 17,295. at the time of receival they said to me dat a cheque of around 13K + wil come to me as dat was d estimate cost but when cheque came it was of Rs 10,480. so a lost of about Rs. 3000 happen to me there and they are not even giving the details where they charged extra. They didn't returned my central locking which cost Rs 1800 and at that time dey said dey wil return it later as at that time they r not able to find it. now they are saying that they have lost it and not returning the money for that even. Also they lost my seat lock due to that they changed whole lock set which cost Rs. 900. Overall they cause me so much loss and not returning a singe penny.
Also at this service centre there in not at all Coustomer Satisfaction As their service is really poor and they do not listen to oustomer problems properly.
Kindly help me out in this regard.
Thank You

Rajat bansal
Bike registration No: DL 8S AL 4207
Ph. No. [protected]

I AN ENGINEER AND I BOUGHT A NEW YAMAHA FZ16 BIKE ON 24.08.2009 FROM PSN AGENCIES PVT LTD(CODE 969).THE PSN IS THE MAIN DEALER OF YAMAHA HAVING THEOR BRANCH IN MUVATTUPUZHA,ERNAKULAM DISTRICT,KERALA.(PHONE[protected].MY BIKES FRAME NO. IS MC121C[protected],ANDENGINE NUMBER 21C1055337.WHILE INSPECTION I FOUND THAT THE WELDING OF LEFT SIDE FOOT REST/SAREE GUARD FRAME TO THE CHASE IS INCOMPLETE.THE WELDING IS DONE ONLY IN ONE SIDE AT TWO PLACES OF THE FRAME AND THE INNER SIDE REMAINS UNWELDED.WHEN I INSPECTED MY FRIENDS VEHICLE THE DON'T HAVE SUCH A COMPLAINT.I AM PROUD TO BE A REGULAR USER OF YAMAHA BIKES FOR THE LAST 20 YEARS BUT I WONDER HOW A COMPANY LIKE YAMAHA IS HAVING SUCH A POOR QUALITY CHECKING OF THEIR FINAL PRODUCT....?CHANCE OF WATER INSERTION IN TO THE FRAME THROUGH THE UNWELDED PORTION AND RUCTING OF FRAME CAN OCCUR IN HEAVY RAINY SEASONS OF KERALA.....EXPECTING A FAVOURABLE SOLUTION FOR THIS AT THE EARLIST...I HAVE COMPLETED MY 3RD FREE SERVICE NOW...

I had bought a bike (Yamaha FZS) on 5thAug 2009 with Chasis No.-ME121C[protected] and Engine No.-21C2017602 from SRI SRINIVASA AUTOMOBILES, D No. 5-4-187/3&4, Soham Mansion, M.G.Road Secunderabad-500003. From the day I bought it I had a problem with its rear wheel break. When I asked about it at the time of delivery, the person who delivered me told that the problem will slowly vanish and I won’t get the problem again once I start using regularly but, the problem still continues. I mentioned this problem again in my bike’s both the 1st as well as 2nd free service at the service center, they told me that my bike has to be sent to the main service station and for that purpose they will call me and inform me but I didn’t get any intimation from them till this date. I had not at all satisfied with the service.

I request the concerned person to kindly take the necessary action and rectify my bike’s problem as soon as possible.

Thank You,
A.Srikanth
[protected]@yahoo.com

Hi I'm Vikram from chennai. I got a Yamah FZ-S model June09.
The service in yamaha outlets in chennai is really really pathetic and they don't even respect customers.
I'm really disappointed with Yamaha services their bikes and how they treat customers.
The last time I gave my bike for service was 2 mnths back which in the month of Nov09 I gave the bike
for service in the morning by 9 30 am they told me that they would call me in the evening once the service is
done. Like they said they called me I went around 5pm that evening and I was really shocked to
my bike in the same state as it was given in the morning. I was really shocked they asked me to wait for 20
mins and in 20mins my bike was serviced I don't know if they changed the engine oil or not I don't know what really people do out there .I don't know if yamaha chennai dealer Sree motors which is near ekaduthangal has such good mechanics who can service in 20mins but can't rectify problems in the bike (I rather don't call them mechanics) .I told those service people that I have some problem in the bike like the engine at times cuts off and then I will have to restart it again, but nothing at all and when I complaint to the manager he did not care at all and I'm really upset with Yamaha Chennai . I spent 600rs for nothing and my hard earned money is going for a toss. Sir I'm a great fan of Mr. Rossi and I luv Yamaha bikes but the way they treat people and their bikes isn't good at all. Please Please advice me as to what can be done.


Thanking you in advance
Vikram.K

Respected Sir,
I have to lodge a complain against both the dealer and service station of AIMS YAMAHA Thane.
I have purchased my bike YAMAHA FAZER(blue) Ch no.ME145S01X92014406 on 13th October 2009.
I had gone to AIMS YAMAHA to get my bike after a long wait(nearly 2months) after booking,
all the payment was done in advance.The bike's licencer silver guard was damaged.But on asking the manager at AIMS YAMAHA i was told that nothing can be done now as the bike with this chasi no. is registered on your name we cannot replace it.He told me to get it replaced from the service station & he called Mr.Singh to do the needful for me.I had gone there the same day but Mr.Singh told me the part is not available currently come after two days.Since that nearly 3months have gone by but i have not got that part reason stating that the part is not available yet,it has been ordered, the staff has changed or the yamaha manufacture unit is closed since 2months are the reasons what the head of service station
Mr Singh or his assistants gave me each time i went there.
I am a medical student studying in Kolhapur.I have transported my bike there, about which i had told to the dealer before taking the delivery of the damaged bike.Whenever i come to Thane i somehow manage to go to the service station which is located out of the main city.The service in there is really very unfortunate,the staff is not concerned about the yamaha rider which will not do any good for a brand name like Yamaha.
I am totally pleased with my bikes performance.Even the service provided in a small city like kolhapur is really appreciable.Whereas the people of the service station in Thane have never called me but each time they take my phone no. & assure that they will call whenever the stock comes.I am really feed up to wait more neither i have time to go repeatedly to the service station so i am going to buy it from anywhere i get it.But i request whomsoever that may be concerned reading this to take a action against AIMS YAMAHA Thane and also the service station staff located in Thane near D mart.