Yamaha Motor India Complaints & Reviews

Hello,

I had purchased Yahama FZS in Oct. 2012.
Within around 6 months with 2-4 punctures daily, the rear tyre became non-usable.
The reason behind is because of soft tyre produced by MRF. Now because of lot of complaints from end users, MRF company has produced a little hard tyre for this bike.

I had visited MRF service center at Wakdewadi Pune and Mr. Sunil Pujari ([protected]) said the replacement is not possible until the tyre gets its small iron rods out of the tyre.

Please help me get a replacement of the tyre for the new one produced.
I have spent a lot on punctures because of this low quality tyres.

Regards,
Satyajit Raskar
[protected]

Dear sir,

I have given my vehicle (TN 03F 6329, Model SZ-R) for service with Walters Yamaha at New washermenpet, Chennai 81 for the following issue.

1. Mis firing
2. Mileage tuning.
3. General check up
4. Self start is not working.

Problem 3 is addressed by changing the engine oil.
Problem 4 is addressed by fixing the kicker.

After the service I got a mileage of 20 km/ lit and we have two more problem added up.

1. Idling is not constant. It varies from 1000 rpm to 2500 rpm.
2. Very often switched off in the mid of heavy traffic.

Observation from the service centre for problem 1 & 2 is as follows.

Mis firing Issue

Need to change one filter and they are not having a stock with them. They have ordered with Yamaha 15 days back and they haven’t received

Mileage tuning.

They said that the carburettor has gone bad. If we need to change, we need to spend another Rs. 4700. I have already paid an amount of Rs.3215 for the problem started above.

From the day one I purchased the vehicle, mileage problem is there. I have done my earlier service with Ambal motors and they have also not rectified this issue. Please find the attached mail which I wrote to yamaha earlier.

Vehicle is very lightly used and it has done only 7900km so far. It is really surprising that within 10000km the carburettor has gone bad. As this is bad, we have the mileage problem from the beginning. So, I want you to replace the carburettor at free of cost as the quality is bad from the beginning. When I check with service centre this is a common problem in SZ-R. Yamaha having a good market share, having this kind of bad product will reduce your reputation.

Because of the additional two problem added up (Idling is not constant. It varies from 1000 rpm to 2500 rpm, Very often switched off in the mid of heavy traffic.) after service, really difficult to drive. And also this will lead to accident. If such case, I need to file a case against Yamaha on the bad quality of product and service.

Please let me know if you want the scanned copy of the bills which I have received from walters Yamaha for your proof. Bill No. WS1300087 dt[protected]. Bill is issued from the address SVD Motors, 740 Thiruvotriyur High Road, new washermenpet, Chennai 81.

Though all the above given problem is not addressed, the complete service charge is paid.

Dear sir
I purchased yamaha fzs bike 4-5 month ago unfortunately it has been broken some parts by small accident
I need some parts but the dealer said there is no parts available in this time they are asking me to wait for 2month or long
What to do plz do something for my favor
Or I'll switch to another company
Plz sir give me some advice
Or

I Purchased Yahmah 150 FZ 16 date 15 oct 2011, from dehradun Registration number UK07 AL 7780 Chassis number ME121C075B2002413, Engine number- 21C7002389

I am sorry to say I am so unhappy with the performance of Yamaha 150 FZ.
This bike is not giving good result on hills like dehradun , solan city.

I consult to Dehradun Yamaha service centre , they say piston of this bike is not working properly. it is new bike than how it is possible in travelling 15000 km.

Than I consult to Solan Yamaha service agency they say all Yamaha 150 FZ don’t give good performance in hills. All Yamaha 150 FZ have same problem in hills and all bike loose pressure in climbing hill. and need advance gear. this is condition in single riding.

Before this bike I was using Hero Honda Extreme 150 cc. with this there is no problem in hills.

Purchasing time I was thinking Yamaha 150 FZ is powerful bike. but now I think I was wrong. it is a worst bike in all 150 cc bike. I should purchased pulser or appache .I dead my money with Yamaha. and now I will give suggestion to my friends don’t purchase Yamahas bikes.

Therefore I request you please take it return this bike and return my money.

Please do necessary action regarding this matter.

Thanking you

Alok kumar
Mob.[protected]
Address-
Central School for Tibetans
Dholanji
Solan

Hello,
I have purchased YAMAHA FAZER in Sep'12 and after 2 months i come to know that there is some sound in engine then i visited the Yamaha Agency Isha Turbo,Sec-16,Nr Namaste Chowk,Karnal and they denied that there is no sound but the sound was stil there,again i visited the agency and they told me that engineer will come and he will check the problem,today i have visited the agency and Engineer Mr.Rahul Mishra checked my bike and agreed that sound is there but he also does no knows that what type of sound is this and he is not able to stop the same and clearly denied to resolve the problem,he also told that you mark the mail whereever you want to send
It's request to you please intervene and resolve my problem

Regards/Rajat

Dear Sir/Madam,

I bought yamaha110, on feb08,2013 from sri rathina motors sivagangai when I
asked for I have called them a lot and also visited them many times but they
always say that we will call you back when something is done. Please help me in
this case as I am feeling harassed. I cannot move my Vehicle to other city as I
afraid of being fined by the cops in absence of RC. Please take a suitable
action to get me out of this problem.
frame no =me15tsog1c2025884
Kindly find the details of the customer :
Name : gobinath
Contact Number : [protected]
Address : 55/1 jeeva nagar,manamadurai,sivagangai
State : TAMILNADU
City : MADURAI
Email : gobi.[protected]@gmail.com
Model : YBR110

Respected sir ,

I am Amaan and i have purchased R15 version 2.0 on 5th january and only after 20 days my bike speedo metre was not showing speed and km reading , so i contacted the dealer and he said your sensor unit has gone and it will be repalced under warranty with in a week ,so they took video of my bike and said they will send that 2 somebody . I visited the dealer after 10 days and still that product was not availabe , now its more than 2 months and still i have not got that product . daily i visit dealer and ask them but they make futile reasons and send me back . I am now fed up with your service , If this is the product and service you give in india then I regret for puchasing your product. In my city due to poor service of yamaha people prefer other companies .. please look at them once and kindly kindly fix my problem .

Chassis no - ME11CK011D2034426
Engine no- 1CK1034343

Thank you

I left my Yamaha fazer which is 5 months old now with kilometre of 8000 to be serviced in ambal motors chennai, but to the tragedy the bike was in the showroom for about 3days and returned saying everything is fine. But just as it reached 15 kilometre the clutch cable got cut. I left for servicing saying that the clutch is little heavy but the service person mr. Kumar returned the bike back to me only doing water wash wish was also not clean.

I got 3 days loss of pay and my problem is not resolved by AMBAL MOTORS, the technician is not listening to customer and just sending us from there.

I want to know why was new bike cut this cable cut in 5 month time and why did the ambal motors took 3days when they have not done anything.

Yamaha fazer
Frame no: ME14530A9C2001169
Engine no: 453a001140
Date of sale: 05/10/2012
Reg no : TN-20-CY1640

Ambal motors no 963 cresent court ph road purasawalkam
Chennai.

I, Divya Prakash Shukla had purchased a Motor Bike Model No. YBR-110, Chasis No. ME1STSOG5B2004970, Engine No. 5TSG004576, Dated 20.10.2011 from yamaha Autorised Dealer M/s. Om Durga Motors, R/o Hardoi Road, Safipur, Unnao, U.P., India. For a consideration of Rs. 49,385/- paid in cash vide your Delivery Challan: Book No. 1, Sl. No. 36 through cash dated 20.10.2011 for a sum of Rs. 49,385/-.
The said goods are suffering form the following defects:-
(i). Engine defective
(ii). After one day of purchasing Motor Bike not taking load, & Meter not working, I had gone to dealer, Dealer after doing some effort, assure me the bike is now O.K., But the problem is remains the same & in the time between purchasing to till now, dealer service center 5 time change the clutch plat & one time clutch box and other parts but problem not resolve, at last the dealer said that the engine of this bike is defective but they have not taken any action.
On behalf of me, my Legal Representative was also trying to contact yamaha company from site Contact Us Service & saying about my problem three time Customer Ids are IC017697, IC017763 & IC017892 and also received the mail from you and also provide the details the same as Company wants, I have all the records with me.

I have reported the above matter to yamaha dealer several times but despite all my pleadings dealer have not made good the defect in the goods (or deficiency in services) which is indeed regrettable and highly unbusiness like. On account of Company aforesaid dereliction of duty and failure and neglect to rectify the same, I have suffered losses/ incurred expenses.

Please Help Me.
Name : Divya Prakash Shukla
C No. [protected]

Dear Sir,

I went to Yamaha Showroom in padi to buy a two wheeler for me, we filled the required form with our required details, and we booked for a white color bike and payed the total amount, but during delivery they are giving us purple color bike. I have the receipt of the whole payment I made for the vehicle. The receipt shows the payment details and the Vehicle color(white). The dealer is not handing over the required bike. We did not sign the delivery form and did not receive the bike yet. Please do take necessary action as soon as possible. Please find the dealers address mentioned below.

Sairam Motors
No: 882, Sakthi Towers, MTH Road,
Padi, Chennai-600050
Tel:[protected]


My contact details:
Name: Indragandhi
Phone: [protected]
Email Id: indragandhi.[protected]@gmail.com

Hi All,



I bought the FZ-S bike from YAMAHA Show room - HYDERABAD- Thirumalgiri on 23/02/2013 and my Bike number is AP10UQ T/R 1531.

But I'm facing back(break) Light problem.

When I turn on my bike key, My back red light going "ON" defaultly with out applying the breaks.

Actually that's to be on (day time) when I apply the breaks(front/back breaks).

I went to show room for 3 times for this isuue. Mechanic (VISHNU) has replaced that one(small kit with spring) on 3/03/2013. But again I'm facing the same issue.

The bike is just 8 days lod.


How many times I have to go to ShowRoom for the same ISSUE?????


Please sortout the Isuue ASAP.



Show Room Address:



Marvel Bikes Pvt Ltd

P/No.2, Sri Nagar Colony, Thirumalgiri, Sec-bad, Hyd-15

ph;[protected]

work shop no;[protected]

Thanks & Regards
Narender

Sir,
(SUB:- COMPLAINT AGAINST AUTHORISED VEHICLE DEALER OF YAMAHA)
With due respect I Jyoti ranjan have a yamaha fazer bike with vehicle no. OR02BA7735. On the date14th jan 2013 I had taken my bike to the below mentioned service center for servicing i.e.
1-changing of shockupture oil seal because there was an oil leakage
2-repairing my disc brake
But after one month i have found same problem.
Also my friends are yamaha bike lover. One of my friend as Sameep lenka also taken his bike yamaha ss-125 for servicing on the same date i.e. on 14th jan 2013 to the same dealer of Yamaha (M/S VENUS AUTOMOTIVES) for general check up to minimize poor performance of his bike(vehicle no-OR02BB8107). But after the servicing he also found no improvement on his bike. For which he had gone to the same dealer again and again but no result found.
Also I have heard from my other friends that their servicing is very poor.
Lastly I and my friends have one question that how they get authorized dealership from YAMAHA. Please do an enquiry on the dealership for which I and my friends will be obliged.
DEALER OF YAMAHA
M/S VENUS AUTOMOBILES MY BIODATA
D5,CUTTACK ROAD JYOTI RANJAN SWAIN
(OPP. FALCON HOUSE) CONTACT-[protected]
BHUBANESWAR-6

DEAR SIR,
I AM PURCHASING A VEHICLE YAMAHA SZR IN THE MONTH OF 4th NOV 2012.,REG NO-UP25 AV1400.WE ARE NOT RECEIVE OUR INVOICE,INSURANCE POLICY & EXTENDED WARRENTY PAPERS & AND ALSO NOT SETISFIED WITH SERVIC.

PLEASE TAKE ACTION IMMEDIATELY.

VIKAS SAXENA
41,A GANDHI PURAM HARTMAN COLLEGE BAREILLY.
MOB-[protected]

Sir,
I have took an YAMAHA FZS from your Vadakkenchery Cheerans YAMAHA showroom, at the time of delivery there was a scratch on the tank, When I informed about this to the manager, He told will take neccesary actions to clear it & no results yet about that. They delivered the vehicle on 28th of December 2012 without TOOLKIT, they told me that within 2days it will give you like... But after complition of ONE MONTH I dont get it yet. Am totally dissatisfied with your service. Please take neccesary actions for this.

Thanks & Regards
JAYANAND
[protected]

I purchased sz-r bike on 13oct2011, My Bike is not working fine condition.
The three major problems which I am facing from last 8 months
1. Average Problem 30-35 KMPL (This Problem is also know Mr Amarjeet & He told me , I am look after this problem)
2. Gear Shifting Problem (This Problem is also know Mr Amarjeet & He told me , I am look after this problem)
3. Some Vibration or irritating sound comes from my Bike when my bike speed is less then 40.

iam an yamaha fzs user .the reverse spring of my vehicle is broken . i would like those to get replaced .but the dealer here is not providing me with the spare . they say they are out of stock. please find a solution for these.

AGENCY ADDRESS

P S N AGENCIES(P)LTD
PALAPPURAM COMPLEX, ERNAKULAM ROAD
EAST KADATHY VALAKUZHY
MUVATTUPUZHA


HOPE TO FIND A SOLUTION SOON
SANJU S ANAND
[protected]

I purchased a Yamaha SZR from Paras Yamaha on Greams Road in early 2012 Chennai. They told me to pay Rs.250 for a smart card and the sales person told me the smart card would be delivered to my house and after waiting for 2 months I approached them and they said they have returned the smart card back to the RTO due to some error. It has been close to a year now I feel humiliated and cheated because my smart card still has not been handed over to me which means my bike technically is not registered at all. The sales person who I purchased from does not work there anymore and adding to the uneducated and untrained sales people over a sales girl by the name of Divya tells me as to why I am pestering her with my issue in other words that I need to approach an other sales person and this would continue like a chain and people would point at each other. Worse they do not have a manager and all are equal status employees and thus no one has a clear answer to my question. They tell me give us two days time sir and after two days even when I visit them, they have no idea who I am. I feel like I am talking to a wall or a set of buffoons who do not understand what I am talking about. I feel disgusted and appalled by such service standards and it in a way reflects how inefficient our country is. They do not use computers for data rather use books and get irritated searching whereas I should be yelling left and right at them. People please never get your vehicles from PARAS YAMAHA on Greams road. It has the worst service ever and worse is their after sale service.

I bought Yamaha szx varient, I had no issues till my third free service and It ran only 7700kms, The service is very poor at Ambal motors redhills, They are not committed by delivering the vehicles on time and unattended complalints, they keep telling always that the part is not available and want me to come after couple of days since the part is only available in head office, The unattended complaints are

Oil Seal change, unapplied of lube in the Chain, If there is no lube in the service centre then what kind of service they are providing to the customer. It is basic component that the service centre should keep the lube in the stores. Really dissatisfied with the irrespective of service.

There is no telephone number of the service center for Redhills branch in the Cash bill only Head office number available.

I am crazy about to own a Yamaha brand but when we look at the service it becomes very poor in the Redhills Ambal Motors.

Hello everybody. I have Yamaha "Fazer 150". I have ridden 16000 and replaced only front brake pads 500 km ago. I also need new filters and sprockets but I live in Ukraine(it's Eastern Europe) and I have spent a lot of time trying to find anybody who can help me to order some spare parts that I need. Neither "Yamaha India" nor somebody from facebook's group connected to this bike answered me anything. This model is not officially supplied to my country by Yamaha dealer, so what? What if I travel and get stuck in some country like mine? I will not be able to repair my bike? WTF?

Yamaha is producing fz16 and other vehicles with components made out of sub-standard design & quality.
1. The mileage is very poor in spite of the fact that most of the parts are made out of plastic material, where as a JAWA / YEZDI, a 250cc vehicle which I was using was giving 45 kms / Litre for many years and even a Kinetic Honda which I was using was giving 55kms / Litre with both had a very good pick that even I used to overtake many RX and travels.
2. The vehicle is not starting using the self starter and it failed within 6 months o[censored]sage, in spite of regular service done by the dealer / Service provider Raj Yamaha, Chennai.
3. The brightness of the headlight is poor on most of the days and bright on some time, and there is no answer from the dealer / Service provider Raj Yamaha, Chennai.
4. Shifting the gear from one to the other is very hard to the extent that it damages the leg, near the thump.
5. The vehicle stalls and the engine is switching off while overtaking which is a very dangerous affair to the rider.
6. The vehicle goes to the neutral position when I shift the gear to lower gear at most of the times and to 1st gear when you want to shift it to the neutral.
7. Utmost care is needed when using the kick starter as the rider is forced to fold the right side foot rest thus causing danger as the rider has to push back the foot rest to use the brake pedal.
8. The stand is not withstanding the weight of the vehicle thus deflecting on the self weight of the vehicle causing bend and thus hitting on the ground and there is no answer for this either from India Yamaha motor pvt. Ltd. Or the dealer / Service provider Raj Yamaha, Chennai.
9. There is no safety for the pillion riders as pillion rider is tend to fall from the vehicle from their backside at any point of time.
10. Pillion riders are complaining that they are getting back ache while traveling on this vehicle, because the seat is not wider & longer enough for a person to sit apart from placement of the foot rest that is in a place that induces pain and discomfort to the pillion rider.
11. In spite of pumping air at regular intervals, air pressure is always less in the tyres from day 1.
12. Yamaha dealers always do a worst service, in-spite charging huge amounts.
13. This is the only vehicle in India that there is no safety for the riders as no crash guard/Bar is provided.
14. This is the only vehicle that there is no chain guard which is also unsafe to the riders.
15. The Ground Clearance/Shock Absorber Action is also poor in this vehicle as the vehicle is hitting on the ground whereas even my Kinetic Honda has not hit the ground after I did a small modification.
16. Also most of the vehicles in India are coming with out mudguard flap and mudguards with enough length (for the purpose of safety, mudguard should be long enough so that it crosses the centre line of the wheels of the vehicle), which is causing dangers like dirt spraying on the other vehicle drivers like projectiles which lead to eye injury, accidents apart from making the clothes dirty.
17. The handle bar of the vehicle is too soft and will bend even if you drop the vehicle accidentally while you try to park the same using the stand.
18. The company, India Yamaha motor Pvt. Ltd is not responding to the complaints made and do not want to resolve the issues.
19. Dealers of India Yamaha Motor Pvt. Ltd, especially dealers like Raj Yamaha, Chennai, do not have any system, accountability towards the customers and their MD, Rajkumar does not have manners at all and his aim is to only make money without doing any service.

As it has become a threat to the Indian community, all the owners of Yamaha vehicles are requested to join hands and file a suit for relief and damages apart from stressing the government to form an active regulatory body (like NABCB which is really doing a wonderful job under Mr.Venkatraman and not the one like TRAI, which has allowed the sale of sim cards of service providers till the date of closure without insisting for withdrawal from the market) so that to make rules, regulations and norms for the mileage as it is the need of the hour, approval & disapproval of vehicles / Each & every component to ensure quality, in terms of cost, road worthiness, mileage, safety and reliability.
I have bought my fz16 on 5th jun2012 and my friend has bought another model and from day 1 we are also experiencing most the above problems. Also those who are affected are requested to fix a board in the vehicle itself narrating the defects/Shortcomings of the vehicle to create awareness among Indian community.
Those who want to join the fight against a substandard product may contact me either through my email ID: [protected]@gmail.Com or [protected].