[Resolved]  Western Digital - Hard Disk (Caviar Blue) — Continues WD HDD Caviar Blue problem

Address:Bangalore, Karnataka

I bought trusted Western Digital hard disk (160GB) two year back. Brand is reliable & product is supposed to be zero-problem. But with in a year my system was getting shut down by itself & system was not able to identify the booting media many times. You need to un-plug & plug the connecting wires to the Hard disk to get it booted. I used utility tool "Data Lifeguard Diagnostic for Windows", given by WD to check HD & it asked for replacement. After all this I got it replaced by Caviar Blue(WD1600AAJS-00L7A0).

The real story begins now within FEW MONTHS whole drama started again. I raised a complain case:[protected], describing all the things. For tracking of my case I called customer representative once. But the person behaved very rudely & my case was closed without my knowledge.

Now that my product is in warranty period & I am replacing it again. But god knows how long it is going to work properly. Now there is NO TRUST in WD HDD.
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Aug 13, 2020
Complaint marked as Resolved 
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wd hard disk — my hard disk back.

I had sent my western digital Hard disk for replacement to Intarvo technologies in okhla industrial area New Delhi. they received the hard disk on february 22 They said that hard disk will be replaced in 18 days and still i havent got my hard disk back.


RMA no#82520629

harddisk — Problem in Hard Disk

sir i brought new western digital harddisk. there is a problem in haarddisk. can any one tell where is the service center located in Delhi.my contact no is [protected].
I have two Samsung HDD 10GB & 20GB, both of them are working fine. Price-wise also WD products are expensive than other Brands & Customer service is very poor. Customer are requested NOT to BUY anything from Western Digital.

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