Coolermaster — power supply

1 Review
Ahmedabad, Ahmedabad District, Gujarat, India
 Malik on Sep 6, 2018
Hello, i bought on dec 2017 1000watts power supply from rhytm house ahmedabad. And company provide 3 yrs warranty on this power supply but now they are not ready to repair or replace this power supply.
I talked with harshal tank and they reply like this
“dear mr. Malik,

Thank you for sharing the configuration. However, there are no possibilities of the psu and sata or peripheral connector burnout with the provided setup. So as per company policy, unfortunately we can not process the claim.

Harshal tank
Technical marketing, india”

After that i email to company head manager and he also reply like this (Sanket naik)
“dear mr. Malik,

Sorry for the inconvenience. The rules around rma are pretty clear to our distributor and hence they may have rejected your warranty claim. I'm putting you in touch with my technical person, mr. Harshal. He will request certain information from you.

Dear harshal,

Please follow up. Get the system configuration.



And they are just asking me all other details out of this process and not resolve my problem

power supply
power supply
power supply
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    Coolermaster - power supply

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