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Coolpad India Complaints & Reviews

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Last updated Sep 4, 2022
Complaints 507
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Coolpad India Phone Numbers

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1800 1027 159
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+91 22 3043 0101
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Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 11

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K
Kiran choudhury
from Guwahati, Assam
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display problems

Address:781025

Dear sir
I need my headset very argent... My contact no is [protected] or [protected]..
Please i request to you repair my headset cool pad note5 emidiatly and give me first delivery... And if you not solve my problem then i will go to the media help or consumer case... Thank you...
My name is kiran choudhury
Add - guwahati city... My no is [protected]...
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Address:110092

प्रिय कूलपैड समर्थन,
आशा है कि आप महान हैं!
मेरे मोबाइल में डिस्प्ले में लाइनिंग आ रही थी उस इशु को में आपके दिल्ली में सर्विस सेंटर I-pick सेवा केंद्र लेकर गया उन्होंने...
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J
JAY COMPUTERS
from Mumbai, Maharashtra
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coolpad mobile warranty but not returned 2 month by service center

Address:Mumbai City, Maharashtra, 400084
Website:www.coolpadindia.com

Dear sir
My mobail submit vashi service center
Date 17.07.2017
But not properly response for service centre
Service center only reply date to date only

All time i'm wating for 2 month but not any updates for service centre
Not resposibal person for service centre
Please support me sir i'm already wating 2 month
Submitted bill number js[protected]...
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R
Rajesh Damam
from Nashik, Maharashtra
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coolpad note 5 / battery issue.

Address:Pune, Maharashtra

My mobile (Coolpad note 5) has an issue with battery, it does not get charge until i plug in a charger and reboot. The charge in the mobile only last for short period and battery gets drained in short interval of time. It also runs a system configuration utility all of a sudden in the middle and my call gets disconnected. I am really pissed off with this now. Need you help to fix this issue asap.

Please provide me details...
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V
Vickie Thakur
from Gurgaon, Haryana
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no after sale servicing by coolpad india

Address:New Delhi, Delhi, 110059
Website:coolpadindia.in

Who so ever it concern, please note tht i was facing some terrible issues with my coolpad note 5 and during the warranty period i submitted the damn product in janakpuri (Delhi) service centre & ever since they did not bother to call me or update me on this. I am very frustrated by this kind of negligence from a stupid chinese comp.

Kindly help here

Vickie
[protected]...
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P
prashant0281
from Surat, Gujarat
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no service centre and contact support

Website:coolpadindia.com

I have purchased coolpad mobile few months ago, after few days it starts misbehaving and now it shows network error and even touch of the screen is also not working properly. Now, the main issue is the service center they mentioned in my city (I. E., vadodara, gujarat) is fake and closed as i visited all them in last few weeks. So i want to return this mobile and want my money back....
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T
Tusha Sharma
from Bengaluru, Karnataka
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I want to return my phone and back my money

Address:560027
Website:Coolpadindia.com

My phone is give very high level heat and on the screen there are many lines come, and battery charging is very slow. I just used in 15 days... I[censored] do not resolved my problem i want to complain against your company.. Within one month mobile is create so much problem how can i adjust, i don not anything.. Just give me my money back and take your phone.. My mobile no. Is [protected]......
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S
S184020@l
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my handset is dead

Address:Tinsukia, Assam, 931715
Website:[email protected]

Jobsheet no js[protected] dt 12 jul 17. My said handset is under warranty. I am talking with cc he told me your handset is in headoffice delhi. Service centre persons not pickup phone. Lapse of 2 months my handset is not repair by company and service centre. So i asking you how much time you have resolve my problem. I am defence person so i need my handset earliest otherwise i want go to the consumer court. Reply me within 4 days. You are...
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S
Seethuu
from Delhi, Delhi
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software issue with mobile handset

I purchased coolpad mega 2.5d in the month of october, 2017 from amazon. That phone is having many software issues. Some unnecessary apps getting installed by themselves. Those are occupying the storage. Moreover if the data or wifi is not connected it frequently displays "unfortunately cool manager service is stopped". Send me a solution for my mobile....
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M
moolam1970
from New Delhi, Delhi
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mobile not get till after repair

Address:New Delhi, Delhi, 110062

I purchased a coolpad note 5 product dcsc. Cp[protected]note5 royal gold on 23 oct 2016, phone started a problem "linings in phone screen" and i submitted it to the nearest service centre, i. E. Regenersis (India) private limited nehru place delhi on 12/08/2017 but till date they are saying part waiting. Kindly help me. Service job no.-rgjobdel/[protected], serial no-sdel/012718. Service centre name - regenersis (India) private limited nehru...
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V
viveksingh1807
from Delhi, Delhi
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complaining about poor response from firm coolpad

Sub : delay in repairs of phone under warranty

It is intimated that i had a cool pad note-5 bought in jan 17. My phone started showing abnormal display (Black horizontal lines) since 10 aug 17. Matter was discussed with your authorized service centre at devika towers, nehru place, delhi on 12 aug. The phone was submitted for repair under warranty at the same authorized centre on recommendation of your executive.
It...
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Y
Yogesh Khandare
from Ahmedabad, Gujarat
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coverage problem of coolpad

Address:411006

Dear sir,
I purchase mobile from online at end of october 2016. Since beginning handset having some problems regarding courage problem and internet speed issue. I visited care cente at pune twice but no progress observed. They said only software issue and update the software twice. Last i was visit the care centre of coolpad in month of february 2016. But no progress found. But due to lack of time i am unable to visit care centre...
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S
Shivam somani
from Lucknow, Uttar Pradesh
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after sale service very bad

Address:Bhilwara, Rajasthan, 311001
Website:[email protected]

Re: re: coolpad company call and after sale service and customer care service at bhilwara, rajasthan (Pincode-311001) is worst forever custumer care employees don't have manner to behave with humans. Sir i submit my phone coolpad note 5 lite. Having a mic issue and expected date of repair was 26 august 2017 but my phone didn't repair rill now approx 22 days are completed. Jobsheet no.-:js[protected] i am very very angry with coolpad...
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Address:New Delhi, Delhi

Dear sir
With due submission i would like to state that my daughter shivani sharma put her newly mobile phone model as stated above in service center address devika tower nehru place new delhi for little repair work of jack but they broken the display of phone by their carelessness now holding the phone since 15 july 2017 with false assurance always till date. Kindly look the matter and help us by taking appropriate action to shot...
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Address:400002

Dear sir,

My serial no smum/006193 at regenerisis lamington road, mum-7

I have given my brand new coolpad note 5 for repair, without even using for a single day for repair on 26/07/2017.

Its been more than a month now and still not received it back.

I have always got the same reply... Will take 1 more week, part not available last 3 times i called.

Coolpad note...
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Address:Thane, Maharashtra, 401303

Complain for coolpad service center for delay the service.
Job sheet created date: 27 july 2017
Job sheet no. Js[protected]
In my service job sheet mentioned expected return on 11 august 2017.
When i visit in service center on 14 august 2017. Service center person told me to this is just for mention on form it will come after one month, still my mobile not repaired by service center after 34 days and not picking...
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B
Buddhadeb Ghosh
from Ingraj Bazar, West Bengal
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60 days was over still my job is pending. job sheet no js17072000532

Dear all
Hope you will don't unstated my problem.
Nothing else is happened. I am giving some email and you send me mail after 2 to 3 day.
But my problem is the same condition.
60 days is over neither you send any battery in burdwan service center nor i using my handset.
Your process is very good. You gave some mail and mail.
Your job responsibility was over.
No body call me what is my problem...
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B
B Lakshmi Narayana
from Hospet, Karnataka
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coolpad note 5 network problem

Address:560058
Website:Network issue

I had bought this mobile in amazon in january 13 2017. Network issue is toomuch it dosnt work.in service centre they say use 3g. When ever required change fr 4g. Why should i make this is 4g handset. You company persons are cheating the customers. I need exchange of my handset imei [protected]. We by these things from last six months i saved the money and took the phone. Chinese company are cheaters...
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T
Tazeem Siddiqui
from Mumbai, Maharashtra
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inconvenience with service

Address:401107

Dear sir/Madam
As you can see there is no reply I have given my mobile phone for service 2 month back still waiting for it there is no response from there kindly do the needful
Thanks & Regards.
From: Siddiqui Tazeem
Date: 29 August 2017 at 11:45:21 AM IST
To: "[protected]@coolpadindia.com"
Cc: "[protected]@gmail.com"
Subject: Fwd: Inconvenience in your service

Reminder 1...
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Address:Bhilwara, Rajasthan, 31001
Website:www.coolpadindia.com

Coolpad company call and after sale service and customer care service at bhilâ­â­wara, rajasthan (Pinâ­câ­ode-311001) is worâ­st forever

Custumer care employâ­â­ees don't have mannâ­er to behave with huâ­mâ­ans.
Sir i submit my phoâ­â­ne coolpad note 5 lite. Having a mic issue and expected date of...
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