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Coolpad India Complaints & Reviews

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Last updated Sep 4, 2022
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Coolpad India Phone Numbers

Toll free
1800 1027 159
294
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+91 22 3043 0101
152
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Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 12

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J
jaek
from Bengaluru, Karnataka
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service regarding repair of the phone touch screen

Address:Bangalore, Karnataka, 560005
Website:coolpad service

S myself sunil kumar i had been purchased my coolpad mega 2.5d in the month of sep 2016, it was gud and suddenly my touch was not wrking and i looked for a coolpad service center in bangalore and through warranty i gave my phone fr service in the month of july 17/2017 in ovez communication it has been past 1month 1 week got over wenever i cal reason they is it is in head office and ur complaint is forwarded to head office and asap v vl get...
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dasnibedita
from Siliguri, West Bengal
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poor after sale customer service of coolpad

Address:700091

I have submitted my c1-s00 cool1 phone for servicing (Job no: rgjobkls/[protected] on 27th july 2017 since navigation button was not working. It was assured that i will get my phone back within 2 weeks but till date i have not received my cell back. Tried to call customer care multiple times but they are unable to provide updates. I am really feeling helpless and frustrated....
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K
from Moradabad, Uttar Pradesh
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regarding charger and phone

Address:231222

My Coolpad note 5 charger is not working and I am using another charger to charge the phone, it's taking too much time to charge and not charge fully. my Coolpad is under warranty period i.e I had taken in 25 January 2017.So, please resolve my problem as soon as possible.My phone also get very hot during charging and some get too heated even in very short duration of charging.I am very anxious about my Coolpad note 5 charger and mobile, so...
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jdjotani jotani
from Gandevi, Gujarat
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customer care

Address:Ahmedabad, Gujarat, 380013

Hello
I really disappoint with customer care contact details and there service station.
Most of service center is close and still online there address is available. Amazing

Your call is not taken by customer care.
Dont buy cool pad mobile 📱
Service center is also closed
Customer support is also disconnect everytime so you cant do anything....
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V
Veenas69
from Mumbai, Maharashtra
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mobile phone not working

I had brought coolpad mobile phone model a[protected]cpy83-100 mega golden on 24.08.2016. Since last 20 days it is service center job sheet js[protected]. This is the 4th time it is in service centre. Within two months it started giving problems.
Since the piece is defective i request you kindly provide me a new mobile or refund my money of rs. 7000/- so i can buy a new phone. I dont want the old phone to be repaired, please return...
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J
Jyotindranath Pradhan
from Ahmedabad, Gujarat
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coolpad note 5 not working for make video call

Address:396230
Website:cosumer complaint website

Sir coolpad note5 does work making a video call till 5 months so pls do technically something otherwise withdraw this phone from me and provide a new phone thats my pleasure. As this problem i complain to costumer care but i am not get satisfied answer but listen wrost language to me. I have no word to express this. I have purchase this phone to spent one monts salary so pls do something sirpls...
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A
Ankush Sinha
from Delhi, Delhi
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pathetic customer service.

Address:Faridabad, Haryana, 121002
Website:Www.coolpadindia.com

Hello,
I had deposited my handset at your service centre in nehru place, new delhi on 18th july 2017. My job sheet no. Is rgjobdel/[protected].
It's been more than a month and my handset is still not repaired. Everytime i go there, they ask me to wait for 10 more days. This is the worst customer service. They don't even pick calls.
Please without delaying it any further, fix my problem.
Consider it urgent and...
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A
Aashu110
from Kolkata, West Bengal
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video calling from. coolpad note 5

I have purchased a coolpad note 5 mobile on 14.08.17 online and when i vedio call from the mobile my image is not showing on other side and i also complain to the customer service but he didn't reply good feedback and became angry on me. My mobile model: coolpad 3600i
Imei/1. [protected]
Imei/2.[protected]
So i have request to you to direct me how to solve the problem or i return it....
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S
Sunil3212
from Nagram, Uttar Pradesh
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coolpad note 5 mobile phone

Address:Amethi, Uttar Pradesh, 227817
Website:Coolpad.com

My coolpad note 5 which i have bought on jan 2017, started a problem of receiver and jack so i had submitted it to the nearest service centre, lucknow on 01/07/2017 but till the date today they are saying they don't have required spares while it had been more than two months. Kindly help me. Service job no.-rgjobph/[protected], serial no-sbph/000120. Service centre name-creative info tech pvt ltd., lucknow. Even i have talked to to customer...
+1 photos
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T
tarkeshwariac
from Delhi, Delhi
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coolpad service centres are worest services

Address:Patna, Bihar, 800014

Coolpad service centres are worest services they are changing all spares to other customers who are paying money for services but what about the customer who has warenty for mobles i gave my mobile on 12, august, 2017 still i didn't get my mobile, now they are asking for rs. 3500. If you don't take action for this service centre i am going to take serious action on your cool pad services....
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V
Vjahir
from Surat, Gujarat
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service

Address:370205

Service is not given as the phone (Coolpad note 3 plus) purchased in feb2017by flipkart is having loud speaker and main speaker, both are not wotking properly, 3 times i have visited at store for the same even one senior exucative mr. Shivam also confirmed me to conversation with the store executive during submission of phone but when i went to store on that day mr. Shivam was not there for for talk, today again i called to care but yomany...
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S
saurav juyal
from Delhi, Delhi
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coolpad mega 3

Address:Gautam Buddh Nagar, Uttar Pradesh, 203206
Website:coolpadindia

Hey sir mere paas coolpad mega 3 ka phone hai or mene ye 1mahine pehle hi liya hai isme charging problem aarahi hai charging show kar raha hai par charge nahi ho raha me noida sec 15 service center me bhi gaya tha to wahan mujhe confirm nahi bataya ja raha ki ki phone kab tak repair ho jayega or mujhse bol rahe hain ki mahino lag sakte hain. Mujhe koi standby pe bhi phone nahi de rahe sir plese meri koi help karo me bhot pareshan hu mujhe...
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P
Pawan Kr. sharma
from Delhi, Delhi
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coolpad lite 5

Address:Gurgaon, Haryana

Mike is very bad other person not hearing my voice clearly very slow voice reach to other person, and also i visit costumer care of waskey outsourcing pvt limited, they says it's a normal problem. So what and by which way my phone can be repaired or replaced please help i m very much fed-up, my rs.7000 go waste pls do something pls. It's in warranty also. Pawan kumar sharma...
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D
Dhikale
from Ludhiana, Punjab
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coolpad note 5 calling problem and net speed

Address:Ratnagiri, Maharashtra, 410505

I have using this phone since 1 month. I am facing many problems such as calling and network another is net speed. Ihave gone two times to your service center in pune they can't find any solutions on it every one is complaining about it. Ihave wasted my 12999 in this phone. Give me solutions as early as possible. If there is no way then give my money 🔙 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡... was...
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R
Rohitnot8dead
from Pune, Maharashtra
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phone is not repairing

Address:411018
Website:Coolpadindia.com

Hi,

I have submitted my phone on 05-jun-2017. Still i haven't received my phone. Everytime i'm asking customer care they are saying that it will be get you back in next 8 days i'm listening this from last 2 months. I'm getting an same reason that it is sent to head office. Can i know where is my cell? Does it tales 2+ months to repair an handset. Please look into the case and provide me proper solution asap. Job sheet no -...
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D
from Una, Himachal Pradesh
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my phone is not charging?

Address:Una, Himachal Pradesh, 177210
Website:www.coolpad.com

Hlo my name is aman kumar. I belong to v. P. O. Nehri nauranga teh. Amb distt. Una state himachal pradesh pin no. 177210 mob. [protected] home mob. No. [protected].
Sir meri complain hai ki mere pass coolpad mega 3 ka phone hai. Usme problem yeh hai ki wo phone switch off pe charging krta hai. Or jab wo on hota hai. Tab wo charging nahi hota. Or aap mujhe btaye ki wo warranty ke andar repair ho sakta hai kya. Abhi usko one year nhi...
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T
Tulasiram Ari
from Sirsilla, Telangana
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worst coolpad service centres

Address:517502

Coolpad service centres are worest services they are changing all spares to other customers who are paying money for services but what about the customer who has warenty for mobles I gave my mobile on July18 2017 still I didn't get my mobile if you don't take action for this service centre I am going to take serious action on your cool pad services...
+2 photos
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N
nikhil tayde
from Mumbai, Maharashtra
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about customer service executive

Address:Akola, Maharashtra

My 3 month used new coolpad note 5 lite phones display isn't work from last 1 month, and i searched for working service centre in vidarbh region but not any 1 service centre that i found is in working condition, then i call to coolpad customer care executive he said about mumbai service centre but mumbai is 650km away from akola and his being very rude and taking very rubbish language while conversation and he decline the call before my satisfaction,...
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D
Dhikale
from Ludhiana, Punjab
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coolpad note 5

Address:Ratnagiri, Maharashtra, 410505

15/7/17i have purchased from amazon.in a coolpad note 5 (Royal gold, 4gb) and since the day of its use, i'm facing calling issue, both incoming, outgoing calls. Sometimes, ifi heard the caller's voice and sometimes caller can't hear me.
If i changed the calling mode to 2g then it works fine, however my internet speed is dropped down
Need resolution......
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Address:Thane, Maharashtra, 400607
Website:Amazon.In

, i purchased a coolpad mega 2.5 d from amazon.in after using 3 month i got a problem of no charging and also the battery discharging very quickly that is draining very quickly when i lodge a complaint to the service centre of the coolpad they told me that it is a motherboard problem and it will take a something 15 to 20 days to resolve it and they took my phone and this give me a letter that of the phone will be resolved within 1515 days...
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