Coolpad India Complaints & Reviews

S myself sunil kumar i had been purchased my coolpad mega 2.5d in the month of sep 2016, it was gud and suddenly my touch was not wrking and i looked for a coolpad service center in bangalore and through warranty i gave my phone fr service in the month of july 17/2017 in ovez communication it has been past 1month 1 week got over wenever i cal reason they is it is in head office and ur complaint is forwarded to head office and asap v vl get ur phone soon bt yt i have'nt got the phone the dey hav made it as routine of saying the same reasons... My bill number is 1598
Mobile number [protected]

I have submitted my c1-s00 cool1 phone for servicing (Job no: rgjobkls/[protected] on 27th july 2017 since navigation button was not working. It was assured that i will get my phone back within 2 weeks but till date i have not received my cell back. Tried to call customer care multiple times but they are unable to provide updates. I am really feeling helpless and frustrated.

My Coolpad note 5 charger is not working and I am using another charger to charge the phone, it's taking too much time to charge and not charge fully. my Coolpad is under warranty period i.e I had taken in 25 January 2017.So, please resolve my problem as soon as possible.My phone also get very hot during charging and some get too heated even in very short duration of charging.I am very anxious about my Coolpad note 5 charger and mobile, so please help me to resolve my problem.

Hello
I really disappoint with customer care contact details and there service station.
Most of service center is close and still online there address is available. Amazing

Your call is not taken by customer care.
Dont buy cool pad mobile 📱
Service center is also closed
Customer support is also disconnect everytime so you cant do anything.

I had brought coolpad mobile phone model a[protected]cpy83-100 mega golden on 24.08.2016. Since last 20 days it is service center job sheet js[protected]. This is the 4th time it is in service centre. Within two months it started giving problems.
Since the piece is defective i request you kindly provide me a new mobile or refund my money of rs. 7000/- so i can buy a new phone. I dont want the old phone to be repaired, please return money within two days or else i will lodge complaint in consumer court on 26.08.2017

Sir coolpad note5 does work making a video call till 5 months so pls do technically something otherwise withdraw this phone from me and provide a new phone thats my pleasure. As this problem i complain to costumer care but i am not get satisfied answer but listen wrost language to me. I have no word to express this. I have purchase this phone to spent one monts salary so pls do something sirpls

Hello,
I had deposited my handset at your service centre in nehru place, new delhi on 18th july 2017. My job sheet no. Is rgjobdel/[protected].
It's been more than a month and my handset is still not repaired. Everytime i go there, they ask me to wait for 10 more days. This is the worst customer service. They don't even pick calls.
Please without delaying it any further, fix my problem.
Consider it urgent and kindly address my concern.

Thanks
Ankush sinha

I have purchased a coolpad note 5 mobile on 14.08.17 online and when i vedio call from the mobile my image is not showing on other side and i also complain to the customer service but he didn't reply good feedback and became angry on me. My mobile model: coolpad 3600i
Imei/1. [protected]
Imei/2.[protected]
So i have request to you to direct me how to solve the problem or i return it.

My coolpad note 5 which i have bought on jan 2017, started a problem of receiver and jack so i had submitted it to the nearest service centre, lucknow on 01/07/2017 but till the date today they are saying they don't have required spares while it had been more than two months. Kindly help me. Service job no.-rgjobph/[protected], serial no-sbph/000120. Service centre name-creative info tech pvt ltd., lucknow. Even i have talked to to customer care many times but no response. They are just delaying.
Regards
Sunil kumar
Mob:-[protected]

Coolpad service centres are worest services they are changing all spares to other customers who are paying money for services but what about the customer who has warenty for mobles i gave my mobile on 12, august, 2017 still i didn't get my mobile, now they are asking for rs. 3500. If you don't take action for this service centre i am going to take serious action on your cool pad services.

Service is not given as the phone (Coolpad note 3 plus) purchased in feb2017by flipkart is having loud speaker and main speaker, both are not wotking properly, 3 times i have visited at store for the same even one senior exucative mr. Shivam also confirmed me to conversation with the store executive during submission of phone but when i went to store on that day mr. Shivam was not there for for talk, today again i called to care but yomany times call disconnected by care, please do needful at your end

Hey sir mere paas coolpad mega 3 ka phone hai or mene ye 1mahine pehle hi liya hai isme charging problem aarahi hai charging show kar raha hai par charge nahi ho raha me noida sec 15 service center me bhi gaya tha to wahan mujhe confirm nahi bataya ja raha ki ki phone kab tak repair ho jayega or mujhse bol rahe hain ki mahino lag sakte hain. Mujhe koi standby pe bhi phone nahi de rahe sir plese meri koi help karo me bhot pareshan hu mujhe phone se bhot kaam hota hai so plese unse bolo ki mera phone 10 15 days me thik kar dein
Mera contact number [protected]

Mike is very bad other person not hearing my voice clearly very slow voice reach to other person, and also i visit costumer care of waskey outsourcing pvt limited, they says it's a normal problem. So what and by which way my phone can be repaired or replaced please help i m very much fed-up, my rs.7000 go waste pls do something pls. It's in warranty also. Pawan kumar sharma

I have using this phone since 1 month. I am facing many problems such as calling and network another is net speed. Ihave gone two times to your service center in pune they can't find any solutions on it every one is complaining about it. Ihave wasted my 12999 in this phone. Give me solutions as early as possible. If there is no way then give my money 🔙 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡...⇄ was thinking that coolpad is a royal co. But i was wrong i am very disappointed with the phone. Next time don't launch like this mobile.
From now onwards coolpad's image is zero for me.

Hi,

I have submitted my phone on 05-jun-2017. Still i haven't received my phone. Everytime i'm asking customer care they are saying that it will be get you back in next 8 days i'm listening this from last 2 months. I'm getting an same reason that it is sent to head office. Can i know where is my cell? Does it tales 2+ months to repair an handset. Please look into the case and provide me proper solution asap. Job sheet no - js[protected]

Hlo my name is aman kumar. I belong to v. P. O. Nehri nauranga teh. Amb distt. Una state himachal pradesh pin no. 177210 mob. [protected] home mob. No. [protected].
Sir meri complain hai ki mere pass coolpad mega 3 ka phone hai. Usme problem yeh hai ki wo phone switch off pe charging krta hai. Or jab wo on hota hai. Tab wo charging nahi hota. Or aap mujhe btaye ki wo warranty ke andar repair ho sakta hai kya. Abhi usko one year nhi hua purchase kiye ko.

Coolpad service centres are worest services they are changing all spares to other customers who are paying money for services but what about the customer who has warenty for mobles I gave my mobile on July18 2017 still I didn't get my mobile if you don't take action for this service centre I am going to take serious action on your cool pad services

My 3 month used new coolpad note 5 lite phones display isn't work from last 1 month, and i searched for working service centre in vidarbh region but not any 1 service centre that i found is in working condition, then i call to coolpad customer care executive he said about mumbai service centre but mumbai is 650km away from akola and his being very rude and taking very rubbish language while conversation and he decline the call before my satisfaction, now what can i do for my coolpad phone?, if any action doesn't taken from the company i will register complaint in consumer forum

15/7/17i have purchased from amazon.in a coolpad note 5 (Royal gold, 4gb) and since the day of its use, i'm facing calling issue, both incoming, outgoing calls. Sometimes, ifi heard the caller's voice and sometimes caller can't hear me.
If i changed the calling mode to 2g then it works fine, however my internet speed is dropped down
Need resolution...

, i purchased a coolpad mega 2.5 d from amazon.in after using 3 month i got a problem of no charging and also the battery discharging very quickly that is draining very quickly when i lodge a complaint to the service centre of the coolpad they told me that it is a motherboard problem and it will take a something 15 to 20 days to resolve it and they took my phone and this give me a letter that of the phone will be resolved within 1515 days and it will you back to you so after waiting so much time when i call them back they told me that the phone is not yet came from the service at the main company which were the phone is sent already sent and now they are not responding to my calls and i don't know what to do please solve the problem that is coolpad mega 2.5 d phone which already having a lots of problem with it i don't know why coolpad is doing with all these are already was that there is a 225 complaints and not single one is resolved now i don't know why coolpad is doing so it is a good brand name in indian sister indian market but if it is doing continuously like this it will surely going to lose his goodwill in the market i don't want to point out any brand name but please resolve customer complaint because it is a part of your duty to install the after sale services and also to provide after sale services to the customer i don't know but yeah this is the thing which i am getting very confused and the problem is that i am getting very worried about because we are the consumer we have the power and we also pay for the what we are expecting from the company please resolve all the problems and please give all the products which have you are having and you didn't dissolving it please resolve the company i don't know well actually i think the companies in china but it is not of how concerned you are a company you are a business you have to do the work for gaining the benefits and also because the customers are paying you you have to provide them the service as simple as that so please coolpad don't give your customers because if they get frustrated you have to stop your company ap as simple as that it is not i will give me tomorrow whatever you say but please resolve all the complaint i am saying from everyone's plus prospective ok so please please please resolve all the complaint and get their product back to them who are their owners it's a big request or you don't know what indians can do or you can also say them customer thank you