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Coolpad India Complaints & Reviews

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Last updated Sep 4, 2022
Complaints 507
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21
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Coolpad India Phone Numbers

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1800 1027 159
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+91 22 3043 0101
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Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 14

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A
Arthur David Prabahar
from Chennai, Tamil Nadu
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very poor responding time from cool pad to send the spare parts to service providers

Address:Pondicherry, Puducherry, 605004

I gave my coolpad mega 3 mobile for a simple speaker problem on 26th of june 2017, till now the reply i got from the service provider is we have not received the spare from noda office. We could do the service only on receiving the spare. It is very funny, in the modern world, anything can be got within a week period, to get a spare from noida to pondicherry taking more than a month. I bought this phone only because of the option of 3 sim...
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D
Durbha anand kumar
from Pune, Maharashtra
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mobile repair under warranty

My mobile is under warranty and i submitted my mobile to service centre 20 days back. At the time of mobile submission they told me that i will get my mobile in 15 days time. But still i didnt get my mobile and no one is informing me when will i get my mobile. My complaint job no is js[protected]. Company is telling me that spares are not available....
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K
krunalbhatt
from Coimbatore, Tamil Nadu
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bad services

Address:380024

I am a coolpad mobile user. But i am not satisfy in this serivces becuse my mobile is one month ago in serivces but one momth after not result in my mobile. Then serivces center executive not recive the call. Vision care 2nd floor, shop no 3. Shukhsagar complex, bapunagar, ahmedabad, gujarat
That's my experince.. And finally i am next time not any coolpad products in use......
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P
Prakash Khan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't update os 6.0

Address:Salem, Tamil Nadu

My mobile can't be update for os 6.0 so please help me model is coolpad note 3 lite 8298, can't be support volte so please help me. My latest android version is 5.1 and can't be update os 6.0 latest so kindly request to help the problem and solve me and version 6.0 update my mobile quality is improve and volte is support and i am happy so please help me solve the problems...
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K
krunalbhatt
from Coimbatore, Tamil Nadu
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coolpad services related

Address:380024
Website:late serivces in my moblie

I am a coolpad mobile user but i am not satisyed in serivces becuse my moblie problem is not charging is properly then i visited in coolpad serivces center from vision care 2nd floor, shop no 3. Shukhsagar complex, bapunagar, ahmedabad, gujarat... But coolpad serivces executive is very rood ly comunicate... And not prfect time duration.. My mobile is under warrnty
And very late serivces... And serivces center executive not recive in...
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S
Sanoj Kanhangad
from Bengaluru, Karnataka
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coolpad mobile handset

Address:Dakshina Kannada, Karnataka

The service center staffs in mangalore provide bad service. I have gave my phone there 2 months before, they have told that i will get back this with in 2 week. Now it is the status after 2 months, that is not serviced. We the people not expect this kind of service from a reputable and resposible company like cool pad. Now they told it will get after 2 week. If i not get with in 2 week, i will complaint to the police with provisional proof....
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R
rohandas105
from Churachandpur, Manipur
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delay in changing accessories I.e headphone

Address:Bhagalpur, Bihar, 812004

I tried changing defective headphone of coolpad note5 imei [protected] on24.6.17
Via solution care kotwali chowk tatarpur road, kazwali chak district:bhagalpur, state:bihar contact [protected]
But they are delaying and not responding to calls. Is has been more than a months still they are saying one week more. Either coolpad company or this service centre is making people fool. Please do help and save consumr rights....
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P
Piyush Dhodiyal
from Roorkee, Uttarakhand
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fast charging

As the company said coolpad cool1 phone support quick charge 3.0 but in real it doesn't supports they had cheated with their customer, so i request you to take an action for this, its not for me its for all cool1 users, so i kindly request to coolpad to give fast charge in next update and they have not yet given any updates since march, this is for all cool1 users...
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Website:www.coolpadindia.com

Coolpad is not providing us update in china coolpad giving update why not in india so i request that pls give update to our mobiles and now every company will giving nougat update 7.0 and why you coolpad didn't give any update since i buy the phone so we are requesting to you that pls give us update.. We want latest version or update so give us update.....
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C
Chandan Kumarbs
from Idukki, Kerala
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no updates in india uie or night 0.7 version ota

Address:Mysore, Karnataka

Sir
As we and our friends are using your company mobile cool pad cool 1 there is no update o[censored]ie and noght 0.7 version in india why sir but you have been realize in china we cheek in google
And also some options well have like call recording in china but in india why...
... Sir we are waiting so many months
... Pls realize soon... Tanks your coustmer s
And don't dis apoumet you coustmer...
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P
Pavan Keer
from Gurgaon, Haryana
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late service

Address:313001

Dear sir/ madam,

Please provide information about my mobile phone which i submitted to service center (Rama telecom-41-42 1st floor opp. Jmb oswal complex sarang marg, udaipur ph no.[protected] for service because of problem not charging, but service has not done after one month.
Kindly do earliest as possible.

Date of summation 28/06/2017

Model no. Coolpad note 5
Imei no. [protected]...
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M
muthukmn
from Chennai, Tamil Nadu
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coolpad delay in service

Address:625002
Website:www.coolpadindia.com

I had given my cool pad note 3 plus mobile phone for service to mobile bazaar, simmakkal, madurai on 02/06/2017. The phone suddenly get in a death condition. It was a issue to change the spare part as said by the service provider and will take around 2 weeks for the spare to arrive. Its been 2 months and the problem has not been solved yet. When asked them the only response i get is it will take time and never get stipulated time for that....
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R
ruchitpjain
from Chennai, Tamil Nadu
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delay in service

Address:Chennai, Tamil Nadu, 600002

I had given my coolpad note 5 mobile phone for service to regenersis india pvt ltd, chennai. The phone fingerprint was not not working and the camera was not working. It was a small issue as said by the service provider and will take around 10-12 days for the spare to arrive. Its been 20 days and the problem has not been solved yet. When asked them the only response i get is it will take time and never get stipulated time for that. They just...
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N
Nelson jayakumar
from Hyderabad, Telangana
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just one month old phone

Address:Chennai, Tamil Nadu, 600073
Website:Cool bad

Coolpad india — give me my phone immediately..
I have submitted my coolpad cool1 phone after 4 month ur service center diya solutions tambaram chennai, my job sheet no js[protected], nearly 45 days i haven't received my phone they always say not repair my phone.
Everytime i visit & call service center i only get one answer "it is being repaired wait for one week"
But they are not give me phone.. Plz give my phone...
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R
ruby. pebco
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

give me my phone immediately..

Address:721517

I have submitted my coolpad note 3 phone after 4 month ur service center medinipur wast bengal, my job sheet no [protected], nearly 60 days i haven't received my phone they always say not repair my phone.
Everytime i visit & call service center medinipur, i only get one answer "it is being repaired wait for one week"
But they are not give me phone.. Plz give my phone immediately..
Unfortunately i have to take a legal...
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L
Liyakhat Shaikh
from Nagpur, Maharashtra
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my coolpad note 3 plus mobile not repair form last 60 day

Address:Mumbai City, Maharashtra, 400709
Website:www.coolpadindia.com

Dear team,

I gave my phone to neshant infotech navi mumbai (Service center) on 26 may, display issue it was working. My job sheet / complaint number is "js[protected]", it is nearly 60 days, i haven't received my phone they always say next week.. Every time i call coolpad service center, i only get one answer "it is being repaired wait for one week".
Service center gives me estimated date of 6 june by computer system....
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S
Sirisha pv
from Sheoganj, Rajasthan
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coolpad note 3 plus mobile motherboard change

Address:Hyderabad, Andhra Pradesh, 500016
Website:Coolpad note 3 plus mobile motherboard change

I have a coolpad note 3 plus mobile which was bought just 7 months ago, suddenly one day it is not getting on. I submitted my mobile to the coolpad company service center (Touch hyderabad) on 29th may, 2017, they identified the problem as exchange of motherboard. I unable to find the solution from the company till date as it is completed 55 days for today and they are not giving the correct answer also, when will be the problem will fix....
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S
Saraswati Sirsa
from Sirsa, Haryana
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gprs/internet with ericsson release 4 mobile operator network

Address:Sirsa, Haryana, 125055
Website:coolpadindia.com

Myself purchased coolpad note 5 operating system is not able to connect gprs/internet with ericssion release 4 mobile operator network. To update patch for the same visited at sachdeva sales corporation behind lic building, old civil hospital complex, sirsa, haryana-125055. But got replied that they have no service centre of coolpad. Either provide patch to update automatically or take action against your sirsa service centre....
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M
Manash Kumar Deb Sarkar.
from Dhupgari, West Bengal
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coolpad note 3 smartphone from amazon india

Address:734001
Website:www.coolpadindia.com

I have purchased my coolpad note 3 smartphone from amazon india on 1st february 2016. This item was sold by cloudtail india private limited. My order number was[protected]. My invoice number is hr-del[protected]. I had to pay rs. 8999.00 for coolpad note 3 smartphone to buy it from cloudtail india private limited. On 10th june 2017, i had deposited my coolpad note 3 due to “hang on coolpad”. My job sheet number was js[protected]....
+1 photos
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S
Saini North Guys
from Dehra Dun, Uttarakhand
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with cool ui 8.0 gprs/internet is not working in ericsson release 4 network.

Address:Sirsa, Haryana, 125055

Crs no registration no date of grant manufacturer is no product brand/models status valid upto
Crs 20153225 r[protected] [protected] videocon industries limited 14 kms stone, aurangabad paithan road, chitegaon tq., paithan, dist aurangabad maharashtra-431105 india is 13252 (Part 1) : 2010 mobile phones brand-coolpad model (S)-8676-i02, 8298-i00 (Following models included on 21 apr[protected]i03 (Following models included on 23 jul 2016)...
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