Claimed

Coolpad India Complaints & Reviews

1
Last updated Sep 4, 2022
Complaints 507
Resolved
21
Unresolved
486
Quick Links
Statistics
Share
Contacts

File a complaint to Coolpad India

Having problems with Coolpad India?

File a complaint and get it resolved by Coolpad India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Coolpad India
Customer Service Contacts

Coolpad India Phone Numbers

Toll free
1800 1027 159
294
155
Phone
+91 22 3043 0101
152
77

Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Durga Vara Prasad Satyala
from Vijayawada, Andhra Pradesh
Report
Copy

Service adviser as not responding properly and is not giving respect

Address:Visakhapatnam, Andhra Pradesh

My mobile cool pad note 3. Mobile is hanging in d version of mosterlal and after i have gave to service center is updateted my mobile n gave to me as a lollipop version. Then after my moblie fingerprint as not working after that i was tel to service adviser is not giving a proper solution and is way of talking ia not good
As soon as possible my problem is not solevd i gave a case on your cool pad service center on s. V. Care, door...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunilparik
from Delhi, Delhi
Report
Copy

Coolpad cell phone/

Address:Gurgaon, Haryana, 122001
Website:www.coolpadindia.com

I had purchased coolpad mobile phone (2 cell phone), name is coolpad 2.5 mega, from amazon
both mobile have some problem in their keypad and speaker
now i want to replace my both phone but coolpad reply that service centre taken time for 30 days for repair these
i want to replace my phone with new one

i want to know that, why customer wait for a month and total fault in this of coolpad company
such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhavilas
from Mumbai, Maharashtra
Report
Copy

Mobile not working properly

Address:Pune, Maharashtra, 410506
Website:www.coolpadindia.com

I purchased cool pad note5 mobile online on 15th march 2017, after that i found problem in many areas like big problem in sound some time connected some time not, i am able to hear others voice but they will not, the phone automatically start without dial number etc. We did complaint so they send us in service center, it happened four time and last two month the phone was in service center. Finally they return back my phone but still, i am...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohammed Yusuf Adv
from Chakia, Bihar
Report
Copy

Coolpad note 3 lite heating problem

Address:Banswara, Rajasthan, 327001

I am using my phone from last 15 months satisfactorily but from 15_20 days it got heated during calling and net surfing. Tell me something about it. It heated so much that I can not use it for calling near my ear. If the problem will not resolved I will not recommend this company mobile to any one as I have recommend and purchase online for my friends and family....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anoop ku. gupta
Report
Copy

Mobile problem in on off

Address:Morena, Madhya Pradesh, 476001

I did Submit my phone 1 month ago in coolpad service center morena (m.P.)
after 1 month they do not resolve my problem and not give any satisfactory answer.I am calling continue customer care but they do not give any answer
this is my worst experience with coolpad customer care representative
many representative said our company head office in china .how can i found my phone pls. do it something i am suffering very sad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
velubaba
from Chennai, Tamil Nadu
Report
Copy

Mobile not working

Address:643102
Website:Coolpadindia.com

Sir
I Have purchased a coolpad note 3 plus mobile without any reason the mobile is dead I have given it to service centre for service they are telling that the mother board complaint how come within five months it will get into problem
without any misuse. They are telling it will take one month this is not fare
I need a right solution for this take a necessary steps. I think the company is Hopeless and waste, lots...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravichandra mutyala
from Giddalur, Andhra Pradesh
Report
Copy

Coolpad note 5 lite sensor problem

Address:585216
Website:Coolpad note5 lite sensor problem

Hi i m. Ravichandra i purchased coolpad note5 lite in karnataka date 6-5-2017 the phone finger sensor was open with any fingur service center in vijayawada was telling its take 1to2months it was 15days below phone so please replace or refund my phone yours customer care not given to the reply so give me the reply as early as possible.
Attached the purchase bill mobile number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nilay M Kapasi
from Mumbai, Maharashtra
Report
Copy

Cool 1

Address:Bangalore, Karnataka, 400091
Website:www.coolpadindia.com

I bought a phone on 12th April. I used it for a month and facing issue with Wifi Mac address.

Every time I reboot the phone, wifi mac address changes. I went to the authorized service centre at S G Infotech Borivali Mumbai, and they are clueless about the problem.

Unable to solve it, I contacted the customer care and had the worst experience. Arrogant, unaccountable and rude! I mailed my problem to [protected]@coolpadindia.com...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:110043
Website:Www. Consumercomplaints.in

Hello sir
I have buy this 2 months. First month using a phone to 10 ya 15 days... After issu in my cellphone... Like overheating and earphone problem and charging problem and so i still to using a phone.. So i have a go customer care centre... And care engineer to tell me your cell phone issues motherboard so i have handover this phone and create a job sheet 2 dual and over date 6 april 2017 and dispatch date 28 april 2017 and i'm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AtanuDey
from Mumbai, Maharashtra
Report
Copy

Manufacturing defect in note 5 (Coolpad)

Address:Mumbai City, Maharashtra, 400001
Website:www.coolpadindia.com

I have bought Coolpad Note 5 handset (IMEI # [protected]) from amazon in March 2017. Right from the beginning I have been facing problems with voice breakdown and network (GSM) issues with the handset.

Apparently I have given the handset to authorized service center and got to know that this is manufacturing defect, to which I have contacted customer care number of Coolpad India and it was worst experience of customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muzammil Ajmal Khan
from Pune, Maharashtra
Report
Copy

Not supporting customer care of Kalyan and thane

Address:Thane, Maharashtra, 421302
Website:www.coolpadindia

As I damage my phone display glass and call to Kalyan and Thane customer care center for information that my parts available or not. Thay r not saying my any information on call and telling me for come to the centre
Centre are very far form my location as Bhiwandi is I don't having information than how I can reach at centr point.
Plz help me for reply of my display glass...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Priyan31
from Chennai, Tamil Nadu
Report
Copy

Coolpad note 3 / unable to run the handset in 4g mode.

Address:Chennai, Tamil Nadu, 600089
Website:www.consumercomplaints.in/new_complaint

Bot,
I have registered a complaint long back that my handset (Coolpad note 3) is not running in 4g mode. Previously in nov 2016 there was some motherboard issue with the handset which was solved after 28 days of the complaint. Then again with in a month there was some network issue which they said was the problem of motherboard, and again replaced the motherboard. But the actual network problem was not resolved, when i spoke. To...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
William G. Khuptong
from Darjiling, West Bengal
Report
Copy

Phone not repaired even after one month by service centre

Address:Hyderabad, Andhra Pradesh, 500873
Website:www.coolpadindia.com

I bought Coolpad Note 5 on 28th March, 2017. After some weeks od using when ever i charge the phone i used to get mild electric shocks from the metallic back panel. Then suddenly on 22nd April 2017 the digitizer malfunctioned. I immediately went to service centre here in Imphal and they told me to come after 25 days. Now it 30 days and still the phone is not repaired.
I demand answer from coolpad india, repair it soon or replace....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
from Vadodara, Gujarat
Report
Copy

Headset jack not working

Address:Vadodara, Gujarat, 391310

Dear All,
I buyed Cool pad note 5 on 10.04.2017 via Amazon whose IMEI no is [protected], As my headset Jack is not working properly and your customer service center Dhara Enterprises Vadodara is not giving a proper satisfactory answer as they are saying it will take 3.5 months to resolve this problem, I am very unhappy with your service and I totaly may suggest every one not to buy Lee co/cool pad Brand phones.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sahil baghel
from Indore, Madhya Pradesh
Report
Copy

Company damage my fingerprint sensor

Address:Gwalior, Madhya Pradesh
Website:www.consumercomplaints.in/new_complaint/?fromcompany=Coolpad

I buy a coolpad phone my phone screen was damaged i give to service centre for repiaring my phone was repaired but my finger print sensor was not working i give again to service centre for checking they saying your sensor is damage before i giving to service centre my sensor is in work but after servicing my sensor is damage they saying pay for it so file a complaint on company to return my money or even replace this phone with new phone......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
Er Ñîyãj Khãñ
from Jugsalai, Jharkhand
Report
Copy

Not responsible service centre

Address:Madhepura, Bihar, 852113

Dear sir
जब आपने मुझे कॉल किया और आपने मुझे बताया था की आप का फ़ोन रिप्लेस हो गया है और आपने ट्रैक नंबर भी दिया था | और जब मैनें इंडियन पोस्ट पे चेक किया तो फ़ोन डेलीवर्ड हो चूका...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
Er Ñîyãj Khãñ
from Jugsalai, Jharkhand
Report
Copy

No responsibility for service centre

Address:Madhepura, Bihar, 852113

Dear sir,
my phone coolpad note3 lite Due to the malfunction, the company has reached the Mobile Change service center. When calling in the service center, the service center is speaking to the center and he is saying that after calling today, do not call and threaten me. Do not make any difference to me. And I have been given a track number as soon as I searched in ED[protected]IN, the service center has been deliward but she has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:700064
Website:www.coolpad.eu/en/about-us

My mobile Coolpad Mega 2.5D was sent to their authorised service center, Regenersis (India) Private Limited at EE-8, Karunamoyee, Salt Lake, Kol - 700091 on April 1, 2017. There was a complete blackout in regard to the handset. The set was absolutely dead. Even after 1 month I am informed that some parts which need to be replaced had not arrived yet. The warranty period is only for a period of 12 months and I used the set only for a few months...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
from Coimbatore, Tamil Nadu
Report
Copy

Delay service center

Address:600047

My jobsheet no is js[protected].. I buy from diya solution no 9 gst road tambaram sanatorium chennai_600047... My complaint is camera not working.. I m giving[protected]... Still i m not get phone...2 month going... When i calling customer care they people say one week one week.. But people eat 8 week.. What is this... When i get home and.. Please do well... It's new phone but i m not work like two week......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul Ninawe
from Pune, Maharashtra
Report
Copy

Against the screen damaging

Address:Nagpur, Maharashtra, 440008
Website:www.consumercomplaints.india

This mobile coolpad cool 1 dual model no c01 it is fall down to the floor from distance 2 feet and this mobile screen will be Brock/crash down, but you r advertising for this mobile screen is gorilaa glass to the protect for screen so why screen is damage, please reply me and suggest what I do for this mobile and where is repaire for free, help me......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy