Country Club India Complaints & Reviews

I have paid 3 lakh rupees in 2016 nov for the country vacation membership, and then due to their fake promises, we have requested to refund the total amount. Since then, there is no response from them. It is paid to mr. M anil babu at kukatpally branch, hyderabad. This is the last trial and then we shall take severe action against this fraud company.

Membership number :
Card number : cvpuiv5lb248110
We were been forcefully given documents to sign a membership and by telling too many fake offers and promises we were cheated by country club.
On 28th jan, we took membership and on the same day i did called their executive and also did mail to all of their mail id's mentioned on agreement.
As per the agreement i should have get the refund even after deduction of amount of rs 3800/- from my 71000/-
The terms and conditions explained by their representatives were different and what actual mentioned in the mou form is much different.
Executive name: omkar g
His contact number: [protected]
The charges and clauses are differ from what were explained to us.
The clauses were not explained to us in detail and we were asked to sign the documents very urgently.
Now its been more than 120 days as per your agreement i must get my refund now.
I have visited your aundh branch office on 01/06/2018 evening for knowing the status of my refund and there mr sam told us after discussion with mr kushal that our refund will be delayed till last week of june... I want to know if your refund criteria is of 120 days then if it is more than 120 days why you guys are making it delayed??
Also no one from your team having time to revert at least one liner mail?
Is this the way you guys are treating the customers??
At the time of giving membership forcefully you guys called us more than 20 times.. We were getting call for almost every 15 mins??? Then why at the time of cancellation of membership you guys don't even bother to let us know the exact status of refund??
You guys can not play like this with us.. Its our hard earned money..!!
This is very annoying and disappointing service from a brand like country club vacations..
Hope you guys will try to understand the situation and i will get my refund at earliest.
Or if you guys are trying to just killing the time??
As i have immediately asked you to cancel the membership within 4-8 hrs of cooling period. It is in cool off period.
I have mailed and called them more than 50 times now.
Attached herewith the only response i received from them.
Thanks
Sandeep

On 19-apr-2018, i was invited for an one week family holiday offer and made to listen their sales person for 45 mints.in these 45 mints, their sales person made me and wife mesmerized with his sales pitch and convinced us to take their blue studio membership of 5 yrs ('no club + 5 yrs 6n7d blue sr u12') amounting to rs. 65, 000/-. I paid this amount via 1 credit card and paytm combination. But same day i realise these person have cheated us so, make a request to cancel our membership but they were not listening and their customer care service is very pathetic, i paid total amount but the person from main office calling me for remaining due amount, and called their customer care cell (Hyderabad) phone number[protected]. Their customer cell is pathetic and they kept me asking to call me up later in the day or next day.
My membership id is: cvpu37v5lb251335 name darshana madavi

Please help me in dealing with these cheaters who take the customer for ride and getting refund of my amount (Rs. 65, 000/-). I intend to proceed for consumer court soon on this matter and and bring this fraudulent company to task so as in future they cannot cheat anyone else.

On 19-may-2018, i was invited for an one week family holiday offer and made to listen their sales person for 45 mints.in these 45 mints, their sales person made me and wife mesmerized with his sales pitch and convinced us to take their blue studio membership of 5 yrs ('no club + 5 yrs 6n7d blue sr u12') amounting to rs. 65, 000/-. I paid this amount via 2 credit and 1 debit cards combination.
On reaching home later in the day and in next 2-3 days i realized it to be my life's biggest financial mistake. On 22-may-2018, i decided to invoke the cooling period of 10 days, as mentioned in their agreement, and called their customer care cell (Hyderabad) phone number[protected]. Their customer cell is pathetic and they kept me asking to call me up later in the day or next day on one pretext or another. After 5 days i. E. On 26-may-2017, i realized that their intentions is to have my 10 days cooling of period pass by making me busy over tele only and hence i putted the same tele request - of membership cancellation within cooling of period, on their customer care email id ([protected]@countryclubmail.com) and also couriered the request letter to their office address (Country club, central customer care, 4th floor, asian building, begumpet, hyderabad – 500016). My email went unanswered and unacknowledged.
My membership id is: ccdl248v5lb29761.

Please help me in dealing with these cheaters who take the customer for ride and getting refund of my amount (Rs. 65, 000/-). I intend to proceed for consumer court soon on this matter and and bring this fraudulent company to task so as in future they cannot cheat anyone else.

They are calling to our numbers and making trap by providing gift and mis leading words no accuracy of offers and all mis leading facts. We paid 5000 to lock the offer so we want refunds of money paid to them we denie to there offer. So please help with this issue to be resolved. No response to the call made and changing words after paying money this act is not lawful. Should be in faith of people its just making secret profits which need to be looked into this matters.

We want refund of money paid to it.

Purchase membership on January 13th, I realised with in few days.. as per the policy we have to cancellation the membership within cooling of period. I cancelled the membership on January 20th. As per the terms and conditions they have to settle the account within 120Days. I contacted them after 120+ days. They asked me to wait till August 15th, 2018, they said they don't have founds.
It's a fake holiday provider, please don't buy membership. I paid 2.42Lakhs. I am planning to file a case in customer forum. My membership id is: CVHYD6CLUB247521
We can't contact them directly.. customer care number always busy.. I sent 100+ email but no reply.

Purchase membership on january 13th, i realised with in few days.. As per the policy we have to cancellation the membership within cooling of period. I cancelled the membership on january 20th. As per the terms and conditions they have to settle the account within 120days. I contacted them after 120+ days. They asked me to wait till august 15th, 2018, they said they don't have founds.
It's a fake holiday provider, please don't buy membership. I paid 2.42lakhs. I am planning to file a case in customer forum.
We can't contact them directly.. Customer care number always busy.. I sent 100+ email but no reply.

Country club, similar to many people cheated by them, i also got cheated.

We paid inr 85000 in country club bangalore office. They made a lot of promises like 4 days 3 nights stay, 7 adults, no hidden charges etc etc. But none of them is true. The staff in the office are highly unethical. They are trained to lie. They dont let us read the documents clearly.

Hope the law helps us.

I am new customer accidentally given money to him, i want to withdraw from services provided by them but it is refusing to give us deposit money and telling us lie about their service for which large no. Of complaints are available on internet. Now i want to with draw genuinely but they are constantly refusing to give money, one of them employee is not behaving good as well. I registered to them i year back.

Dear sir / madam

Pls note that i am member of countrycub india and have paid my membership amount in full in august 2016. Memership number - cvbh79tip30lw2196

But till now even after two years i am unable to use any of their services / vacations and also there is no reply on email send on customer care.

Pls arrange to get my refund from them

My membership number is 24644. I am a member of country club. I have been using facilities of country club charm wood since i have become member. I want to complain about the service of staff at the club. Swimming pool is operational and there is no single house keeping to maintain the washroom. My daughter is 3 year old and after swimming when we went to washroom for shower, it was messed up with water and shampoo everywhere. My daughter fell and her lips got a cut. When i shouted for housekeeping, no one was ready to take responsibility. When there is a full fledged pool running with facilities for kid then why there is lack in housekeeping. Who is responsible? There is no safety checks for pools. There are kids as small as 1 year old who come to use kids pool. There is no one ready to take responsibility. There are no safety or compliance measures at club. It's overstaffed... Mostly they are watching videos on phone or giggling or chatting but when you look for some one there is no one to take responsibility... Please look into it and help me take action...

Sri bhavik boricha, direct sales manager, country club, came to my residence, b/54, best staff quarters parel, dr. S. S. Rao marg, parel, mumbai-400012 on sunday 13th may 2018 at 12.00 pm and he gave me information about country club packages that country club has completed 25 years and i am among the 25 winners of country club and i will get country club membership for club+fitness+events and 6n7d vacation every year for 5 years at cost rs. 200000 if we took the membership on that day as we were among the 25 winners, instead of rs. 350000 which was the original cost of the package. But this amount was not suitable for me so he gave me another offer for only 6n7d vacation every year for 5 years for rs.90000. For this i need to pay rs. 18000 as down payment and rest rs. 72000 will be paid at emi rs.3000 per month for 24 months and told me to make the down payment and that we will sign the sales agreement after down payment and immediately made the down payment by my two debit cards through his mobile. Now when i took the agreement to sign i noticed that the total cost of the package is rs.140000 (Rs.90000+rs.10500 amc) this meant that rs.10500 amc for 5 years was kept hidden from me. As this thing is wrong i refused to complete the agreement and requested for refund. At that time he said that the payment is not refundable. If the payment was non refundable he should have told me that prior to the time of payment. But this was kept hidden from me. Hence i was deceived 2 times (1 for the total price being rs.140000 and 2 that the payment is not refundable) and so i request that the payment to be refunded to me.
Your company, country club is not giving response to my calls at your customer service and hence i have written this mail.

I have took membership on 11th sep 17. Paid 60k full amount n executive said they will convert it into emi. Same was not done.
After that they said you take loan n pay we will pay you the interest. Same was not done again.
At the time we took membership sales executive said any time or any point of the moment you can withdraw ur membership but wen we r asking to close the membership no one is responding. Someone is saying being ur documents we will close. Other one is saying after 18 months only we can close the membership. Whom to trust.

Want to book a trip. Ccare exe putting call on hold n disconnecting.

Such a cheap n worst service from country club.

From the day i took membership i have not even used any service. No one is responding my calls. From my location club is 40kms. How can u think every time i will go n take follow ups. I have to go my office also.

Hyderabad begumpet country club service is worst service. I m not getting words to show the level of service i m getting.

Amount of 70k is taken with so many false promises - i want my money back and cancel the membership - no is ccdl248v5lb29635
They called me after office hours and made many false promises and given the membership. Next day when i check the terms everything was different. I immediately called and mail to cancel listing all wrong things but no response. Pl help to get my money back

I have been paid rs 50200/- for membership fees (Pr) through online dt 12.05.2018, but not received receipt with id no from country club authorities. As herewith sending details are attached which i have received through e-mail & phone message as deducted by indusind bank credit card. So, please check it and send receipt of rs 50200/-
Thanking you sir,... Yours faithfully...
... B. Chandra sekhar, country club member ship no. Gcp 371

On 9th may 2018 i got a call from country club that today is their 25th anniversary and i am there lucky customer. They offered me membership for discount. And also said that offer is only for today and i have to sign that documents immediately. They didn't gave me time to think.
Next day i came to know that their making people fool by offering discount on their 25th anniversary. 9th may was not their anniversary and it was not mandatory to sign the agreement on that day.. They made me do that. The person also said that he will give me membership id and password next day but he didn't give me that. No calls after receiving payment.
I don't want to be a member of this company which are playing with people's lives by robbing them.. They are using false marketing strategy. I feel cheated. I want to cancel membership and want refund.
Email - [protected]@gmail.com

This is a fake company. They try to trap middle-class people. I wonder how people become fool by them. Their strategy is to call a tired person after his office hours and they make you fool by giving you a fake description of their company.
Please don't pay to these cheaters. You can enjoy the better hotels by putting the same amount in the bank. No one will harass you all the time on call by asking you to pay maintenance charges every year. The maintenance charge is the actual cost of hotel and the amount you pay in the beginning is a fraudulent charge.
Therefore no need to become a member of it.
I am writing it in a good faith to help others.

Details of country club membership are as follows -

Type of membership = senior citizen couple
Duration = 30 years.
Place = country club office, amanora mall, pune.
Person = mr paras jain.
Cost = 2.05 lakhs.
Date = august 2016

We purchase the membership in a haste. The next day we decided to cancel it. Since then for almost the last 2 years, we have been requesting a refund / or that our membership be transferred to another customer who wants it.

I found that i had to pay almost rupees 50000/- extra to hdfc bank as interest because country club had mislead and lied to us at the time of taking the membership.

We havent used any of the clubs facilities even once. We want an unconditional refund immediately.

Hi,

I am somnath das. I was taken the country club membership on dec, 2017. The made some false promises to me, that i did not required to pay my 2nd and 3rd year amc after 1st year amc paid. They told me i will get free cab and activity on my every vacation. They told me i will get 10 holidays instead of 5 as my membership is for 5 years. Now they are denied to give me all. Please help me to get the money back.

Thanks,
Somnath
[protected]@gmail.com

C. C employees are not responding well. And they were no idea about ur plans but they are ur employee. They are doing fraud in collecting members. They were collecting highest amount from the customers. I[censored] are consider this as serious matter i am complaining upon this in consumer court. As early as possible solve this issue otherwise ur goodwill will gone