Country Club India Complaints & Reviews

Sir i am rajiv choudhury of membership no. Cvkk1v5lb245040 and my mob. No. Is [protected]. I took membership on 21/11/2017 from your durgapur (W. B.) office. I cancelled my membership on 23/11/2017 due to unstabe and false promises made by your sales and markerting manager mr. Suvojit roy. I receveid mail from your office on 28/11/2017 that i will get my money withing 120 days. But is more than 140 days passed and i do not received my refund and your office is not replying my mails. Please refund my money.

Need refund of my membership rs.35000/-

Name : mrunal n. Buch
Membership no - mila-3825
Mership type - millionaire club.
Member since - july-2008

When i joined your club, i was given many commitments as mentioned below by your manager - mr. Tejas and executive - ms. Kinjal who personally visited my residence.

At that time country club was 20 km far from ahmedabad, in sanad town.

- the manager said soon in few months the club is opening another branch in the satellite area of city so it will be easy for you to visit frequently.
- there will be lot o[censored]pdates and magazines recd every month and services offered.

But from above commitments all proved false and till date except maintenance charges, no other updates are recd.
Even there is no information about the new branch of the opening.

I have called many times to your customer care. But they always revert that "our senior officer will contact you soon"... And these lines become history.

I am very much dis-satisfied by the services that country club provides.

Hi,

I do not know where to start with. But the services provided by country club is totally pathetic. On one hand you guys claim to have 4-5 star properties. Have you guys ever got chance to visit your own properties? Do visit those and i am sure you would give a negative star to your own properties. Please find below the list of complaints i experienced during 1 consumption of country club holidays after giving amc for last 4-5 years:

• the property was totally ill maintained. All the rooms where so pathetic that even junkyard would seem more beautiful.
• the water was totally yellowish and salty. Even sea water would seem more sweet.
• the staff was more than un-professional. They were least bothered to attend to the customers. Moreover, they were found consuming alcohol at 9 pm. When i asked them for drinking water, they were totally drunk. (Fyi: this is a criminal offence to consume alcohol during and at work hours)
• your employee ms. Rupa devi, also marked on this email, had given me food coupons which were not valid. I also emailed her but received no response. You can find the interactions in trail mail.
• i had sent my parents on holidays to relax, but now seeing the status of your staff, employees and properties they seem to be in stress.
You guys have harassed me. When it comes to taking amc, you people call the customers day and night and when it comes to provide services you are totally zero.
Please take action against all the people marked in this email. By the way, i’ll take this matter to consumer court for cheating us.
Thanks,
Harkanwar singh
M: [protected]

Dear sir / madam,
This is ameer basha shaik bearing with country club membership "cvhyd6club250233", this membership taken at 18/mar/2018,
I would like to request for the cancellation of my membership from the country club. I am forced to cancel the membership due to some false promise given by the sales/marketing team mr. Srikanth, rahimunnisa, vivek and i am not interested to use any club activities in the future.

I have taken this scheme on 18/mar/2018, so, i am putting my papers for cancellation the scheme and i want my full amount (Paid rs 56, 000/-) to be refunded at the earliest.

Cancellation reasons are given below:-

Given false promises as
1) 5 gram gold
2) life time, hdfc health insurance 6 lacks coverage for my family
3) life time, monthly food coupon for 5 family members
4) per member, discount on shopping malls 30-40% (Like big bazar.. Etc)
5) life time, every year 7 days /6 nights voucher with zero maintained cost
6) event pass with free food for each vacation
7) zero fee summer camp for my children
8) 0%, rate of interest on emi conversion charges (Now i have converted that amount into 24% rate of interest its around 12k, its extra charge for me)

I have purchased this scheme with 56000 rs and ms. Rahimunnisa told me that this is the highest discount that i have got from the country club for th25th but the same scheme was offered to my friend with 25000/- only. Then how could he charge the more money from us? Why will i pay the extra money? There is no fixed rate in country club membership.

Now i felt country club is totally a fraud company due to some fraud promise given by your employers and i am really unhappy with your service and i will not suggest anyone to take the membership. If i am not getting my money back with in 10 days than i will take the legal action against the country club and your employee.

Note : this amount is appropriately my two months salary.

Please do the need full help, thanks in advance.

Thanks & regards,
Ameer basha shaik,
+91-[protected],
Member ship id : "cvhyd6club250233"

I got membership from country club on 13th oct 2017, and i came to know that it is fraud company, so i cancelled the membership on 17th oct 2017. As per the sales agreement of country club, if any one cancel membership within cool period of 10 days the amount will be refund within 120 days by deducting rs. 3800/-as administration charge. But i have not received refund amount even after 140 days. And there is no response from them. I mailed repeatedly n visited branch office at hubli. But they are not responding. So please take serious action against them and save innocent people like me.

I was lured to buy a life membership of country club. After buying only we come to know that its of no use. The properties are of very poor quality even in cities like Bangalore maintenance is worst. I comparison to other clubs. The food rates are also at par with market rate. Holiday resorts are of third grade quality. Customer care / service are two things which they do not know at all. You can not reach anyone in their Hyderabad office. And for everything you have to call to their Hyderabad office. They even took AMC from me for three years and updated in their record as two years. Which is a big cheat. Suddenly after six months they are demanding 1800 rupees GST on the old payments. This is ridiculous. On March 7th 2018 for the first time I booked a two nights and three days holiday at kodaikanal by paying 1400 for dates of 18th to 20th March 2018. However due to certain unavoidable circumstances, I could not travel and I intimated the same to the resort on 12th March. Tried to reach their hyderabad office number several times, but to no avail. Finally they said on 19th that they can not postpone. And I got a feed back form to give review of my stay experience. How horrible. I am got a call today from their sales executing to pay AMC for another 3 years then she will remove the GST and restore the lapsed holiday etc. This is like asking ransom money. This company is a big fraud and cheat company. No care for customers needs even on urgency,

I am receiving regular threatening call from this organization to pay the yearly subscription to the club.
Where has they have not send my club membership card for several years & i am not able to avail any facilities.
I had asked them to cancel my membership & not to call any more on this topic.
Even after my request with them several times they call & threaten us which is not acceptable

My name:

Sudhakar t
Mobile no [protected].

Request your support to take action on this topic.

Someone from country club called me saying you are the lucky draw winner from hyderabad manjeera mall, and said to come with couple to collectt the prizes, i said it is not possible for me then a person named ankarao from amrutha castle branch has asked me to send "500" rupees using paytm to send vouchers through mail.. He has sent me a fake vouchers, i went to the branch office and clarified it then they gave me new vouchers, they said i will be getting 25000 worth online shopping voucher but they didnot give... And they said they will reurn my money but they didnot... Totally fake... I am also thinking to give a police complint.. I have all proofs... Contact me as soon as possible so that i will not give any complaint

I have received holiday gift voucher code no. [protected] at hotel landmark, ratnagiri, maharashtra. I have filled voucher code, mobile number, id number. But there was seeing that voucher already used. I have mailed to e-mail i. D. Provided by your representative. There was no response. Please guide me what to do. I have sent reminder mail also on[protected].

My membership no. Is [protected]
I have left complaint many days before but no one is getting it back to me.
Please resolve my issue as soon as possible otherwise i would file a complaint to consumer court for sure.

I wanted to cancel my membership as soon as possible.
I also need my refund.
I have applied for this on[protected].
Inv no. Is [protected] and ref no. Is also same.
Member no. Is ccdl248v30lb29473
Member name is mrs anjana singhal.
Please help me.
I want a refund.
At the time of membership they promised many things but they dont even pick up the call now for any query. I don't want this membership anymore please help me to cancel it. Any of your services are not worth of.

It was 31st of december, 2017. Me and my husband was at home and suddenly we got a call saying that we won certain prize and to collect it we need to visit phoenix mall pune. We went there, and it was country club vacation. The sales person name was suraj singh, contact - [protected]. Our membership number is silver club 5yrs 6n7d blue u12 cvpu37sclub5lb246830. We paid 25000/- as fake promises were made by suraj singh,
1. Two free movie tickets every month
2. Dinner for two every month free
3. 50% discount on flight tickets
And many more
Next financial year, that is 2018, i call suraj singh, in order to avail for the movie ticket. He asked me to call customer care. When i did call to customer care, they said these all are fake promises made by the sales person.

Is there anyone who can look into all these complaints made against country club. I want my money back

This is regarding cancellation of my membership from country club.

I had registered for country club membership on 16/03/2017 by paying rs.50000 on the same day.
Recieved membership number: cvbg1sclub5lb234271

As per the policy document, there was a 10 days cool off period, during which we could ask for de-registration from this membership. I followed the process and sent e-mail as well called many times taj many times from country club by for de-registration but every time he was not responded atleast once also.

I tried to tajpeer. S ([protected]) over the phone call and email also who has done this transaction from countryclub, bangalore but he was not at receiving my call as well as not responding to my emails.
[protected]@countryvacationsmail.com

Also communicated countryclub customer care but they haven't replied back as they also promised over the discussion saying that,
We will refund the amount and sorry for inconvenience but no response after that.
[protected]@countryvacationsmail.com

I waited for continuosly months and years aslo to get my refund, but still nothing.

I am respectfully requesting that my refund amount at the earliest, as per the policy.
We have not used any single service offered by country club till date, and would appreciate if country club keeps its promise and returns us our money.

Regards,
Gurusekhar
[protected]

I wanted to cancel my membership as soon as possible.
I also need my refund.
I have applied for this on[protected].
Inv no. Is [protected] and ref no. Is also same.
Member no. Is ccdl248v30lb29473
Member name is mrs anjana singhal.
Please help me.
I want a refund.
At the time of membership they promised many things but they even pick up the call now for any query. I don't want this membership anymore please help me to cancel it.

Thanks

I took membership in june 2017 in pune and had paid the whole membership amount of 160000 for country club and country vacations. They promised to provide 5-start hotels for 6n/7d every year for 5 years, discounts on flights, free airport pickup and drop service. None of the above happened when went for goa. When i took membership, they said they had tie ups with gold gymwhich was nearer to my locality. Now they don't have tie up with gold gym and i have shiftted to hyderabad and i don't have access to fitness centres of country club around 20 kms of my area. My country club money is totally waste as me and my wife are not able to avail any country club facilities. When i call them, they are always busy. I want refund of my money.

I had booked hotel orritel at lonavla on feb 22, 2018 (Check in 23.3.2018 and chekout 25.3.2018). Someone from hyderbad called me and told me that the voucher is cancelled and you will be getting the new voucher in some time for the same hotel for same stay. I have to check-in in 2 hours and have not any vouchers yet. Standing at the gate of hotel orritel waiting for their vouchers on email which i am yet to get. This is patheticlly third class/

This is regarding cancellation of my membership from country club.

I had registered for country club membership on 13/09/2017 by paying rs.65000 on the same day.
Recieved membership number: cvhyd7club242161

As per the policy document, there was a 10 days cool off period, during which we could ask for de-registration from this membership. I followed the process and sent e-mail as well send letter by post to country club by 21/09/2017 for de-registration.

Mr. Nangi manoj kumar acknowledged my email on 07/10/2017 and mentioned that request is forwared to concerned department. But after that, i have not heard back anything yet.

I waited for 4 months to get my refund, but still nothing.

I am respectfully requesting that my eligible refund amount at the earliest, as per the policy.
We have not used any single service offered by country club till date, and would appreciate if country club keeps its promise and returns us our money.

Regards,
Sudipto mandal
Membership no. Cvhyd7club242161

Membership No. CVKK37SCLUB5LB243483
I have taken membership on 14th Oct'17 and deposited the amount Rs1, 33, 000/ through my credit card. After returning to home I found the things which was told us were completely against in Sale Agreement. Immediately on 15th Oct'17 I have submitted written mail to Country Club to quit from membership and requested to refund my amount as per point no. 34 in Sale Agreement.
After 120 days set target days as per sale agreement it is already more than one month completed, on daily I am following up with Country Club Customer Care Kolkata & Hyderbad and they are always replying like it will take more time, fund problem etc.
Customer care Hyderabad is replying that it is approved from here you only coordinate with CC Kolata but Here at CC Kolkata team asking that we have not received any found from H.O. Hyderabad.
In view of above ultimately my amount is stucked with country club.

Please help to resolve the issue.

I have paid 2 lakhs rupees, they asked me come to country club hyderabad customer care team for discussion. These guys are giving warning to me and hit me for asking cancellation. Don't join country club it is very rude behavior. I have threat any thing happened to me country club guys only caused for that.

Friends come together they will not reply to us. We have to fight together. We should stop others to join in this cheating company. Print pom plat and publish each and every galli. We should stop them to cheat others also. Be fight together.

Thank you,
Suresh y

Hi team,
When i joined the country club they told that they will provide preschool fee for my child and the interest amount paid by me for the loan taken to become membership. They also told if you are not satisfied you can return the membership to claim the amount paid. Till now i did not get any benefits they promised during selling, so i want to return it. Please support us. I have all the conversation with me in whatsapp and audio. So please do the needful.
My membership number is cvbg1sclub5lb236984
Total amount paid - 128000 including the gold coin. So total will be 138000.

Hi friends,

These country club guys will not respond, we don't need to request them send our money. We should demand them for our money. Let's gather all together and put compliant on them. Create a group. We will meet at panjagutta police station and put the case on them. I fully support you i know layers and we are not beggers to ask our money. We will call media and fight togther. Otherwise they are playing with us.

Create a facebook group. I am ready to fight with you and for us.

Thank you,
Suresh y.