[Resolved]  Country Club India — Change in gym address without intimation

Address:Mumbai City, Maharashtra, 400070

I used to go to Phoenix market city Kurla branch country club gym. Suddenly without prior intimation, they changed the location to R City mall. None of their phone numbers work. It's completely a fake company. I want my money back or else face the consumer court case. I don't want to go to new address which is very far off from my residence.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members. We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android &iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok & Singapore where you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 or write us E-mail - [protected]@countryvacationsmail.com Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays
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Comments

They have duped me of 15k rupees and their sales guy wanted 50k more. They r cheaters and should be sent behind bars.

these company persons have stereo type answers to every complaint, you can say in each case. they are experienced persons in cheating people.
Dear Country club,
You are disrespectful to your customers' complaints. Unfortunately, you have not verified the facts with your centre in Kurla. You can check the legitimacy and validity of my complaint and then you would know, in the name of ethical practices, you are cheating honest customers. I have not your enemy or have time to waste to just pick you and defame you. Please be sure that if you do not provide what you promised, then you have cheated and the words fraudsters etc. is apt in your case. You manager at R City Ghatkopar is clueless about Kurla centre closure and customers are running from one location to the other. I feel cheated and perhaps feel that media is the only way to expose your unfair means and practices of doing unethical businesses. I want my money back or else, I will take this to every other location, where all people who have faced such situations will jointly work towards exposing one of the biggest scams of the country. I have all the proofs as well as other friends of mine who has been cheated by you. Your sensible response is awaited.

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