Country Club India Complaints & Reviews

Membership application CCDL61CLUB30LB23455 Dear Sir/Madam, I am writing the application with a deep regret that I have applied for your club membership for my wife shalini Jain on 13.12.2015, Sunday through your company employees visiting my city Ratlam (M.P). I have paid a some of Rs. 1, 75000/= (One lakh seventy five thousand) through my HDFC bank debit card in two transactions Txn ID[protected] dated 13.12.2015 For Rs 100000 Invoice No[protected] Txn ID[protected] dated 13.12.2015 For Rs 75000 Invoice No[protected] I have received a call confirming the payment received and membership details however I do not want to proceed with the membership due to the following reasons. 1. One I-Phone 5S was promised to provide next day( 14.12.2015) but your staff has vacated the temporary office in Ratlam and now their mobile numbers are not responding. 2. They have informed about opening of a country club health center in Ratlam very shortly but now it came to my knowledge that there is no such plan in the near future. 3. We have tried contacting your delhi office[protected] and[protected] but both the numbers are temporary out of order. 4. Many other verbal commitments are not clear in your welcome email dated 13.12.2015. Based upon all the above points, I feel very unsatisfied and disturbed. Therefore, I urge you to cancel my membership application and refund the payment in my same HDFC bank account. Kindly reply this email within 24 Hrs of the receipt so that We can decided future course. Thanks and regards Dr.Kirti Prakash Jain Shalini Jain Ratlam ( M.P)

I got invited from Bangalore Sarajapur Country Club one Sunday 3 months before for some promotional offer. Though we are taking the promotional offer or not, they informed we will be receiving 3 freebies, 1) 7 days free accommodation voucher 2) Country Club resorts gate pass 3) dining bowl kit Apart from these freebies we paid 5000 Rs to Sunder Reddy the executive, so that he can block the promotional offer on obtaining the discounted membership fee. For which he didn't give us a invoice/ receipt for paying 5000 Rs, I inquired a lot to provide us the receipt he denied giving it. Also we got only the freebies, for paid 5000 Rs he said he will be giving us another 7 days accommodation voucher, but he delayed a lot for more than a month. So I'm frustrated also scared it's being a cheat. So I inquired for refund, initially they denied for refund. After so many conversation, they agreed to pay the 100% refund. Where another person from Kalyan Nagar, Bangalore named Kiran has been involved in promising for the complete 5000 Rs refund. But Sunder Reddy returned me only Rs. 4000, that too he gave a date to collect then he keep on postponing for another 3 weeks for the refund. I was being patient and inquired for the remaining 1000 Rs. but he is not willing to pay. Now Kiran is pointing Sunder Reddy and Sunder is pointing Kiran, about the remaining refund. Actually both of them promised to give me the complete refund. And finally both are saying me, not to disturb them that too in very rude manner. Actually is these guys are cheating me or the company itself cheating me?!?! Country Club is doing a big day looting job, cheating innocent peoples. Actually I thought of taking the membership after experiencing the free accommodation. But actually they delayed like anything in providing the vouchers which make us to suspect on them. There is no customer satisfaction also the staffs behaving in very rude manner which is really looks to be rowdyism. I want my money back... Arun [protected]

My Membership No:- CVPU1CLUB30LB210675 taken from Pune as now i have shifted to Mumbai please tell me the procedure to shift my membership from Pune to Mumbai.

Surprised to understand that this bogus company is cheating innocent citizens even today and in-spite of numerous consumer court/high court orders against this company, its still following same fraud techniques in different parts of country. They started in Bangalore& Hyderabad with this easy selling point of residential plots along with club memberships for Rs.115000/, in[protected]. They target only people working in multinationals and software industry or other professionals. They never go to advocates. I had personally sued this fraud company in 2009 in Bangalore -consumer court and easily won and got back my money along with interest for 4 years. PLEASE DO YOURSELF A FAVOR. If you are stuck with this company. Simple strategy is to build some written communication to cancel membership and refund your money. If possible hand it over personally and take acknowledgement on copy of letter you are submitting. Obviously they will not respond and if they respond it will be out of point. Eitherway after having 2-3 communications, please approach any advocate and file a case in Consumer Court. PLEASE NOTE COUNTRY CLUB HAS NOT WON A SIGLE CASE AGAINST ANY CUSTOMER TILL NOW.

This complaint is with reference to Mr. B. K. Upadhyay, country club office, Noida branch This is to mention that I, Mukesh Sehrawat, member Id: CC09DEL5L1254, has made the payment of Rs. 85000/- towards my membership up-gradation on 30th August 2015. its been more that 3 months now but the same has not been registered till date. The payment receipt is attached herewith, for your reference. I am a member of Country Club for the past 5 years, and such delays/ frauds to the customers not only spoils the customer relationship with the company but also spoils and damages the goodwill of the company. This is a case of customer harassment and wrongful use of customer's money or is it so that country club no longer is in need of its members/ customers. It is therefore requested to do the needful asap or else I need to represent the case in consumer court. Regards Mukesh Sehrawat

Assured of free gifts, wasted 2 hours of my precious time and then denied giving any gifts. Whole staff and itself countryclub is a big cheat. I strongly recommend to NOT visit them. Executive that callled up Arti - [protected]oquv

Hi Teams, I have already informed you more than an year back that I am not interested in any of your offers. I strictly DO NOT WANT ANY MORE CALLS from Country Club to my number(s) and . Please note that I have mailed Central Customer Care, and [protected]@countryclubmail.com on 5th December, 2015 @ around 2 pm from my email address [protected]@gmail.com and that mail has the numbers that have to be removed from your database. Hope this is stopped immediately. I received a call even today(5th Dec, 2015 @ 1:53 pm from [protected] to explain about the offers. Best Regards, Vinod. C [protected]@gmail.com

On 6th oct 2015 we were contacted by CCIL people on phone and we were promised membership by Mr Abhishek Kumar, unit head delhi in 150000 rs. I made a credit card payment. After the payment we recieved a call from Hyderabad head office regarding annual maintainance charges of about Rs 8500, which was not told to us earlier, so the deal didn't go through and the membership was cancelled and we were promised refund on an email from Mr Abhishek from his country club account. Now from the last two months we have been regularly calling Miss. Manisha at the Hyderabad customer care, Mr Abhishek, unit head Delhi, Mr Bharat from the delhi customer care, but all in vain. Now they have stopped answering our calls. I am from a middle class family and my family is going under mental and monitory harassment. Please somebody help...

I, Pradip V Kulkarni with country club membership # CVPU1CLUB190438 is going through an false commitment and fraudulent activities from Country Club Pune office personals (to be specific- Mr. Hemant Salve, Country Club, Connaught bldg., Pune ).
Following were the commitments given by Mr. Hemant Salve (Presumed to be Manager- Sales) while accepting me as a member and fee by debit card payment of Rs. 55000/- on 20th December, 2014 at Pune office.
- Membership card for 2 (me and my wife) where we can enjoy the club membership for 1 year (With AMC charges from following year ) – Agreement done.
- Free trip - Personal voucher to available country club destinations – Voucher given and not used. Always say that the dates are not available as we plan for booking and also site they mentioned in the voucher is not working to book the hotel.
- Personal Assurance: Free airfare tickets - To and Fro for 4 members ( 2 Adult+2 Childs) to Bangkok – This was mutual trust and verbal assurance given by Mr. Hemant Salve who insisted that he will be getting the vouchers and airfare yearly so that the same can be delivered to me as he might not be able to use it. This is the point on which I accepted the membership. Normally I was not interested earlier but since he assured me that this is one time opportunity and you should not miss it, blah, blah etc which motivated me to take the membership.

I have been in contact with Mr. Hemant since February 2015 to arrange my trip as said by him during membership issue. He is just telling me to wait and watch but really nothing is happening (I also got my children’s passport ready for this trip). I have sent him several emails, WAPP messages but no reply. I did sudden visit to the office (March month) and had a discussion with him (Hemant) where he assured me that he will be sending an complimentary offer including voucher by email as I insisted him to give something in writing so that I will get assurance of the trip but still no emails, no message and nothing was received. NOTHING related to my assured trip is moving forward.

In April end of the month, I again visited the office but he was not there and Mr. Raju was there and had a detailed discussion with him related to the matter. He told me that he can maximum avail the trip accommodation but regarding airfare I need to have a talk with Hemant. After that I tried to talk with Hemant on phone couple of times but he is telling he is Out, busy etc and will talk when he resumes office.

Last call I made to Hemant on 16th November, 2015 asking for assured trip and he said he has left the job (Hemant cell # [protected]).

I am REALLY frustrated with anger and pain as this is my hard earned money and Country club officials are doing false promises and performing fraudulent activities.

I have not used any country club facility yet as I was not interested in it. I have just purchased the membership card for the sake of my Thailand trip which was assured by Mr. Hemant.

I request you to please look into the matter seriously and get my membership refund of Rs. 55000/-

My Country Club card details:
- Card No. # CVPU1CLUB190438
- Name: Pradip V Kulkarni
- Email A/c: [protected]@yahoo.com

I was promised free holiday vouchers by these crooks and they brainwashed me into signing agreement for 30 years on 23 nov .they wanted 1750000 from me but could succeed in getting 55000 that day .i realised that night at home that they were lying and wanted to get my money back but they refused .i still want it back but they want to imppse membership of 5 years and add 20000rs .i am fed up of these crooks .can anybody help .my mail [protected]@gmail.com

I got a phone call by Country Club member for collection of free gift at Amanora Mall, as they told me that I have filled a coupon and got a lucky draw of free movie ticket and household items. They denied to provide free gift the moment I decided not to join their membership. Thanks Ranjit Singh

I became the member of Country Club India in May 2008 by Depositing the amount Rs 175000/ with providing certain Facilties and allotment of plot measuring 2000 sq feet in KOLAD Mumbai .which was my prime interest Mr Faisal of country club has taken me to kolad site and shown me the location . . Subsequently I asked about plot the country club has informed that we are unable provide plot due to certain regulation of Maharastra Govt.
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I am from Abu Dhabi, UAE. Country Club guys are total fake. They tried to brain wash for 2 - 3 hours and put their best efforts to sell holiday package for AED 40, 000. Thank God, I did not fall trap to their lucrative offers. I advice all my brothers and sisters to please beware and stay away from these cheaters.

Country Club is a fraud organisation. They called me at Pune, Amenora Office to collect some of the gift items. They did a nonsense presentation for their company membership which I didn't find suitable and denied for the same. After my denial they didn't provide any gift item and their representative behaved like nonsense fellow. Shame on Country Club

(Dear sir/madam, below is the whole plot how we were trapped in this fraud.

In total mall bangalore, sarjapur road, i have been asked to fill some coupon which i did casually.

Later after few days we got a call that we have won some rs 5000 worth gift and we were asked to come to country club office in orr bangalore behind intel office.
There we were given 1 hr presentation about country club and later been addressed by sales team who explained about membership benefits. We were told that we have to pay the said amount of rs 74556 for 5 year membership (Membership id - cvbg1club5lb138786) and after little confusion we agreed to take it.

We were not informed about amc charges and when explicitly asked while signing the agreement, the sales person had striked and written in our agreement that as "i[censored]sed" instead of mandatory.

Sales person gave promise that they will resell it to someone after our emi payment is completely done which they are not agreeing now.

After that whenever we tried booking a vacations in first year it was never available and now for past 2 years the online booking is blocked quoting that amc charges not paid.

I get call from their hyderabad office almost every week saying they are giving offer of paying 1 year amc only instead of 2 years and my online account will be reactivated.

When we ask about refund they tell that they are not from concerned department and we cannot go to consumer court as we have signed agreement regarding amc.

Please help me to get the membership refund back as we don't want to use any facilities from this club.

I got a call from country club that I won a lucky coupon which I dropped in Big bazar, phoenix mall Velachery, Chennai and I can collect it from their office in the same phoenix mall. I have got around 10 calls repeatedly and I decided to go there and on reaching, they started explaining about their holiday package for hours and I refused to take and later they took to another room and started giving many offers and they claimed that I am one of the selected families and they are giving some privileged offers to us which we will not get if we are not taking that day itself etc. I have listed the offers below as a note and it is very attractive but unbelievable, they were pressurizing us to take the decision that point in time by brain washing left and right and it was almost 8PM in the evening and unfortunately I believed on what they said and paid 100000RS for the holiday package using my standard chartered credit card. Later they have provided the agreement form to sign which I couldn’t read completely as my wife was carrying and she wanted to come out of the room. Later after reaching home I go through the agreement which doesn’t have anything they offered and some contents are completely opposite. They have told us that this membership can be cancelled but it is given exactly opposite in the agreement. I started thinking about this poor marketing strategy that they played me to take this membership and browsed on internet and really got shocked. There are countless victims who offered the same from country club but they never could satisfy its customers. Considering the way the country club treats its customers, I could realize that the same is going to happen with me as well and I am now 100% sure that that the country club was bluffing about the lucky coupon, gifts (ridiculous), selected families, privileged membership which is for two generation and many more. I am sure they will not exist for long with this strategy to save me for my life-time and my next generation. On realizing the fact I mailed to the concerned person that I don’t want this membership within 5 hours of the transaction (attached the Email discussions) but she claimed that their office is on holiday for two days. Then I contacted customer care and they says they don’t have any of my details and added that they will not support cancellation. As per the AIRDA ethics policy a cooling of Period of 10 working days is recommended but country club is denying that. (please refer http://www.airda.org/html/aboutus/code_ethics.html). I have contacted the standard chartered bank and came to know that there is no possibility to stop the transaction which is authorized hence I requested to raise a dispute on this transaction to get the money back. The fraud company is still hunting the people to get their hard earned money and I seriously wish this should be stopped. Knowingly or Unknowingly the staff is becoming the part of this spam. They offers given are, 1. Rent option if we are not using the vacation, the rent will be arranged by country club agents. 2. I can use the membership for 365 days a year(season independent) 3. There is pickup / drop/ sightseeing free service 4. 20% and up to 40% allowance in the flight charges (Domestic and international) 5. Renewal the same plan after 10 years for life time and transferable to next generation with 5% of the initial charge (Initial charge - 100000) 6. Using the country club membership lifetime for free 7. Free RCI membership by which we can use other resorts/hotel for 3000(Domestic) and 12000(international) – Fixed charge 8. My package Includes aall India + 5 Asian + Dubai 9. Free accommodation with free breakfast services 10. 20% discount on all the food in the country club restaurant or free cook services 11. No need to pay the maintenance charge for the year if the vacations are not used. 12. While renting the vacation using your agents there is no need to pay the yearly maintenance charge. 13. No other charge or Fee in the Country club membership for life time. 14. Collect the country club card for the Kid in future for free. 15. If I per book the vacation trip before 2 weeks, I can get the free 7 days trip for that year and I can use that for rent or I can extend that to next coming year. 16. I can maximum accommodate up to 8 persons using my membership if I book before 2 weeks. 17. I can use the country club / country vacation cards for my friends or relations with some additional ID proof. 18. Using the party hall in country club / country vacation with free of cost (including the electricity, decorations) for 5 times per year. 19.Free passes for the special events that are organized or happening in your clubs 20. HDFC insurance that covers 5 lakhs (Not sure on the amount)) and yearly medical insurance (hospitalization) for lifetime with zero premium for me and spouse for 50K each. 21. If I didn't use the vacation for particular year, then I can move that days to next year without any charge. 22. If I am not satisfied at any time, I can write a compliant letter to the office where I take the membership and I can cancel the membership at any time. 23. If I don't want to cancel, I can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees 24. I will get RCI membership and can book any resort/hotel through RCI for fixed 3000 for domestic and 12000 for international 24. I can get food coupons worth 3000 (Appx) every year.

Country Vacation cheating Public - Don't go to them Hello All, Be careful if you are approached that you have won the lucky draw and asking you to come to Country Vacations Office. My bad experience was with their JP Nagar Office. I am not their competitor, but a member, and my intention is only to inform others so that at least some will not get into this trap. They promise you the sky, get the amount via your credit card, then give the membership agreement which itself contradicts some of their promises. You will get very good attention till you pay the amount. Then they will forget you. They remember only to ask for paying the maintenance amount. They have a booking office in Shivajinagar, which is much worse than the Government Offices. I am struggling to get the accomodation booked. When asked for accomodation, they are asking to paty Rs 9000 plus for the food. They dont even think that by offering good customer service, they can expand their subsidiary businesses like real estate, etc. Stay away from them, It may be better option to go for a package tour using some of the trusted/reputed brands, but Country Vacations is horrible. Regards,

It has been more than 4 months since I joined CountryClub. I was advised that my wife and I had been selected as lucky winners (well not so lucky) as we are getting the membership for just 40k. I was informed that the conversation is been recorded. I was advised that if I use credit card I will not have to pay the interest fee and the convenience fee which the bank will charge me. A draft with the appropriate amount was promised. Its been more than 3 months now I have been given false promises. Absolutely NO contact over the phone was initiated by the company. Now a days my calls, messages and emails are being ignored. I have tried visiting their office but to be precise "TAARIKH PE TAARIKH AUR TAARIKH PE TAARIKH MILTI RAHI HAI" Concern person to be held responsible are: Piya Turilay - [protected] and Paras Sir. Somebody please help me get my refund. (Aprox 12k) Thanks and regards, Ashish Adhav [protected] ashish.adhav.[protected]@gmail.com

I have a Country club membership which I bought in Bangalore few years ago. Membership No : COOLCG2384. This membership provides club access to Country clubs in India and abroad. It comes with a Free plot of land (30X40 sqft). at a Country club resort in Bangalore for constructing vacation home. When I bought this membership the Country club representative had told me that in future whenever I want to close the membership, country club will take it back or will find a buyer for transferring the membership to another member as this is an exclusive membership with a plot. I have left Bangalore few year back and what to close this membership as I am not using it. When I contacted Country Club for arranging the closure, I was told that I have to find a member who is interested in taking this membership and country club will not take it back. This is contrary to what they had informed me when I bought the membership. Thus I want this to be resolved asap.

I got a phone call by Country Club member for collection of free gift at Amanora Mall, as they told me that I have filled a coupon in PVR and got a lucky draw of free movie ticket and household items. They spoiled my 1 hour for a fraud presentation and denied to provide free gift the moment I decided not to join their membership.
Thanks