Country Club India Complaints & Reviews

My self ibrahim quraishi and i'm from bangalore as per the agreement between country vacation (Country club) and the member of country vacation ibrahim quraishi membership no: cvbg2club10lb171335 the country club (Country vacation) are not providing the booking for holidays and facility as per they said subject to availability for booking rooms, i called on 05/05/2015 to booking reservation department for reserve my booking in bandipur for 3nights and 4 days before 20 days of my dates but they are not able to book my reservation and harassing regarding food meal again i called on 07/05/2015 and 09/05/2015 same sentences i got i have mailed to [protected]@countryvacationsmail.com (Dear country club my membership no: cvbg2club10lb171335 and i don't want to be a member of country vacations or country club, because i'm fed up regarding your service, and we have called on 05/05/2015, 07/05/2015, 09/05/2015 regarding our holiday booking on 25/05/2015 and i called before 20 days to reserved my booking, we have paid as your executive or manager or reservation department or customer care told to us (Membership fee, annual maintenance charges in advance, food meal charges etc..) for using of holiday with services for my family on my dates but the country vacation (Country club) had not provided as they promise so please refund my full amount and cancel my membership immediately) i holding all evidence regarding payment and booking telecommunications and i have paid 158000/- (One lakh fifty eight thousand rupees) for membership, annual maintenance charges, etc.. And need my full amount as refund, in agreement they had mentioned amount is non refundable and judiciary must be in hyderabad, please help me for justice (I have taken membership in bangalore made payment in bangalore if we want to booking at any resort it i'll make by self online but why only judiciary in hyderabad (That the clause in such agreement restricting the jurisdiction to hyderabad as not tenable as you had entered into such contract from bangalore it self) thank you regards ibrahim quraishi [protected]@gmail.com

Membership # cvbg1club5sb199720. I was informed to come with the spouse and collect the gifts i could not go on that day so they asked me to send my mother and father. So i sent them a sales person called fanus contact # [protected], had given us a deal for 38, 000/ rs and was told that this amount will be converted into 0% interest and will be taken from your credit card the member ship period is for five years and we will get a travellers card he mentioned free travel to any country club resort without mentioning there is an amc charge of 5000 per annum and also the amount of 38000 is not converted to emi due to technical issues he mentioned with the payment machine so he insisted to wait he will get it converted from their end but so far we had not heard from him we kept calling he does not answer our call. Later he asked us to convert the money into emi by calling our bank and he will refund us the interest fee. Which we did and we are trying to reach him again he is not answering our call. Please respond to me through email at [protected]@gmail.com so i can share my contact details or else i will be forced to go legal in this matter

Hi Its a total farud company and will not suggest anyone to take the membership and also they will provide some invalid documents. their manager and others employees(Tapash mobile no. [protected]) behaviour is totally bad. they are always treated the customer as role of street dog. Please give him some idea to learn the way of behave.

Hi, I am vishal bansal, i got a call from some number that you have filled a voucher and are selected for free holiday voucher, you have to come to collect the same with your spouse, when we reached there on 17/05/2015, they started telling about country club and were insisting to purchase country club member ship, executive details are given below, they were forcing us to take the membership but when i was not convinced by any means then they offer if you want to discuss with your father then do one thing, deposit inr 5000 in cash and let us know with in 3 days, if still you don't want to purchse the same, we will return your money, accordingly i give them inr 5000 and get a receipt for the same, upon reaching home, i wrote a mail to give confirmation on the features what they advised during our visit but i am not getting any revert, when i am calling them they are denying to give any such confirmation, then i asked for my money back and they are refsing to refund and saying that this money is not refundable. Looking for your revert and resolution on the same and want my money back or else i have to take some legal action on the same. My email id is : [protected]@gmail.com Mob# [protected] Your executives/ managers who treated us during our visit. Mr. Sohail Mr. Avinash Venue : ansal plaza, new delhi

I am Priti Gupta, resident Pune. On 10th May 2015, I had a telephone call from Country Vacations Office from Amanora Hadapsar branch Pune telling that I am one of the lucky winner drwan from recent GKSF, free stay with family for 7 days in five star category resorts in India or our neighboring countries. To collect the same I should be present their office at Pune with spouse. Accordingly we went and we are told to attend their session 2 hours.Finally in 2 hours session they explained us to purchase their club membership and we denied it. But somehow they told us that to collect lucky draw gift you have to pay 2000 Rs/-. and took us the amount from us by credit card. After paying that amount, their manager comes and told us that welcome to country club membership. We had asked him that we dont want to be member but they said sorry you have paid amount and so you have to be member for at least 10 years and subsequently by compulsion they filled us form and register us. I told them to cancel this membership and refund the same amount. But they are denying telling that we cannot refund the amount. This is a cheat fund organization which calls the customer by calling then that you are one of the lucky winner from 1000 and indirectly taking the money from customer. Please do needful.

Hi, I have taken membership from pune center for country club of india. It took almost 2 months after repetitive chasing to get my membership id. Your representative at pune mr. Paras is not ready to provide proper details and not even replying to my mails. I got call on friday stating your aggerment is old and new aggrement needs to be signed.. No body is ready to come to my place to get it signed. I guess your company is nly working for money and not customer satisfaction. Is this the kind of service you provide and you. I am waiting for your revert. Member ship no ccpu40v10lb68985 Name mr nilesh patil Regards Nilesh patil [protected]

I have joined as a member in the second half of 2012 and recently paid rs. 25, 000/- also as fees for five years. So far, i have not used the club services and now when i tried to log-in to book a room at hyderabad from tomorrow - i am facing issues - Not able to log in My e mail id - [protected]@gmail.com is shown as not registered. There is no provision to go through mobile number - [protected] Unable to understand as to what needs to be done. Hence, lodging complaint and looking for a response immediately. Thanks and regards S raghu prakash

I was mesmerized into taking the club membership, by using superb marketing techniques & promising the moon on 17th of march 2013 by the companies marketing team located in pune, oundh. Among many other things promised & mentioned i was specifically said that i do not have to pay any annual amc as it is applicable only to club vacation members, & i am not a country vacation member. When i pointed out that it is mentioned in the agreement clause, they said that it is a common "from" for country club members & country club vacation ownership members, (Thus this clause) & that they will it removed & they will give me a letter to that effect. I was given an option to pay the membership fees of rs 50000/- as 10000/- immediately & balance in 18 emi's. Details of how to pay the emi's were never given to me & as i had been following them for the amc waiver letter their representatives took rs 10000/- twice from me mentioning that i will get the amc waiver letter soon. Till date nothing has been recd & now since last 6 months they are following me up to pay the amc. Due to this reason i had asked them 6 months back, to cancel my membership & refund the amt 30000/- paid by me. But they are adamant & are not willing to refund the amount mentioning that it is non refundable & that as i have not paid my membership amount fully, the membership is put in dead account. Pls help to get the refund of rs 30000/-. I have all the record of e. Mail correspondences i had with the company along with the name & mobile nos of the company executives with whom i had discussion at various times.

Dear Sir/Madam, I kirti h mehta already paid my amc charges for the period 2014 to 2017 through cheque drawn on bank of baroda which was clear from my account on 22/02/2015. but till today several phone call to me regarding the same i also mail to your office but no reply kindly look into matter seriously to avoid any legal complication at the time of my payment of my new membership payment i want the membership in installment, but i came to know that you had taken full amount from credit card, after that your representative said we will compensate and give you one year interest but i have not received till that i feel i was and have cheated by country club and their representatives. please look into matter .

I received call from miss. Anu regarding you have got a
Free coupon worth rs 30000 just come along with your wife and collect the free
Gift without any payment come to country fitness, velachery phoniex mall 2nd floor
At 7pm.

There i met mr. Sudheer konda and mr. Selvam explained
From 7 :15 pm with white paper in hand written about the vacation and club
Membership and he says everything will be given in agreement trusting that
The club will not do fraud, i had given my card for payment
At 9:30 pm and after that only they gave the original agreement for
Ignature. We asked for some clarifications from sudheer. The country
Club had taken my money of rs 40000 from icici bank debit-card (Salary account)
And amount of rs 60000 from standard chartered credit-card mr. Sudheer
Konda (Sales - take over manger) told that that you can convert to emi for
24 months at 0% interest and 0% processing fees but the bill comes with 12
Month emi with int rate (P. A) : 14.00% with the emi of rs 5387.2 for 12 month
Total amount: rs 64646.4 i was shocked to see the copy. I asked regarding this
But mr. Sudheer konda told that we will provide separate 7 days voucher apart
From this to compensate the interest that also i will sell by renting and give
The money wait now i will give the voucher like that he said and after seeing
Computer for some time he told network down we will e-mail the voucher now
Itself but not yet received. But while signing the agreement it’s late
Around 10:30 pm, my son was 3 yrs old shouting and crying because he was
Hungry. So we signed by thinking its genuine but when we came back home and
Checked agreement it does not match which was said orally & then we checked
The reviews and consumer complaint i have found around more than 400 peoples
Reviews that they had been cheated like this. But only one point i saw and asked
Why it shows only 5 year membership but you told for 30 year for that
Mr. Sudheer told that by paying 5 % tax as already told you can renew to 30
Years but that details is not written here i asked mr. Sudheer told that we will
Provide you separate sheet with stamp pad and signature as he told he had given
The sheet. After came home and reviewed the complete document it says that
Apart from this agreement any other written communication by cv representatives
(Including on comapany letter pad and stamp paper was not valid).

I will list out the point by
Point difference between which they have said orally and what was in the
Agreement,

I can avail a 14 days holiday for
30 years free of cost (After 5 years you can upgrade to world plan or you
Need to pay 5% tax which is rs 5000 for next 25 years to continue the same
Plan) at any of the club hotels or the affiliated hotels and lifetime
Membership of the club/fitness center, there will be no charge for using
Country club and its fitness center, if member will avail any vacation then
Only need to pay 8500 for 14 day in any country vacation’s and its associated
Property or if you gone only for 3 days you need to pay only the amount of
8500/14*3 =rs 1821. (But in agreement its written that amc of rs.
8500 per year which is required to pay to use any club facilities, otherwise we
Cannot use any facilities)

Then they had said that you
Can get rental income of minimum cash of rs 20000 for your non used holidays of
Maximum 7 days out of 14 days. If you rent your holidays for five years you
Will get the money back what you had invested. They also said if you go with 4
Adult and 2 child your holiday will be reduced from 14 days to 12 days.
(But in agreement it had been mentioned only 7 days for 2 adults and 2
Children’s below 12 year’s. And extra charge of rs. 500 for the 3rd adult.)

They also told us about gifting
The holidays to friend or relatives and also told us about the spa’s, fitness
Centers, etc., coupons may also be gifted. (But in agreement they told no
Friends or relatives can enjoy in the club)

Free car pickup from
Airport/railway station/ bus stand to the hotel and free car drop from the
Hotel to the airport and railway station and free site-seeing will be provided
With guide and complimentary break-fast (But in agreement its written
Pickup/drop/sight-seeing/ break-fast/lunch/dinner may be arranged on request
Only at additional charge)

Free vip couple passes to the
Events such as new year eve, valentine’s day, etc. (But in agreement it was not
Mentioned)

They told us whenever we cancel
Our membership we will get our money back what we have paid. And we can also
Transfer our membership to our son/daughter after some years at free of cost.
And membership card is for lifetime (But as per agreement it says membership
Amount is non-refundable)

They said that you will also have
Insurance benefit of rs 6 lakhs from hdfc bank. (But it is not mentioned in
That agreement) and we have tie ups with icici bank, hdfc bank, standerd
Chatered, etc.,

But check the reply mail got from
Cv not possible to refund the money which i have paid,

Please find the attachment for
Proofs of membership and ethics of airda.

As per the airda_code
Of_ethics_fullversion - clearly mentioned. There is cooling-off period involved
In every transaction/membership. So, could you

Please do the needful for my
Cancellation within 24 hrs from the joining.

Please check the same on below url

http://www.airda.org/html/
Aboutus/code_ethics. Html.

1. Cooling off period

After a purchase has been made,
Airda recommends a cooling-off period of 10 clear working days, during which
Customers have the

Option to revoke, rescind and
Make void ab initio, any sales agreement entered into.

If the agreement is revoked by
The buyer, the seller is committed to refund all payments made and return share
Certificates, title deeds

Or other documents handed over
During signing up of sales agreement.

Please also go through the one of
The judgement of this case.

In the consumer forum ludhiana
Judgement in my case (Case no.553, dt.05.07.2012) the hon’ble judge
Pecifically

Addressed this issue of
‘non-refundability’ – “further the plea taken by the ops (Country vacations)
That as per the terms and

Conditions of the impugned
Contract, the membership fee once paid is non-refundable is also not
Ustainable, as the impugned

Contract is one sided standard
Form of contract (Where the parties are not equal in the bargaining power)
Which the ops got

Prepared according to serve their
Interest and the complainants were supposed to sign only on the dotted line.
For such a view

We are guided by the judgement by
The hon’ble supreme court reported in air1986 (Sc) 1571.”

I fell trapped with country
Vacations. Forcefully, paid 100000/ (Rs 40000 from icici bank debit card and rs
60000 from standard charted bank). So, kindly, please refund my hard earned
Money back.

I have attached the photo of cheater mr. Sudheer konda for awareness for other people and to take action.

Regards,

J. Sathishkumar

Cell no : [protected]

Dear sir, my country club membership no. Is cvmu1club5lb174001. I want to lodge a complaint of misguiding / fraud case while purchasing membership. I purchased membership from andheri office in which i got life time membership & five years holidays there in. But while purchasing that their e0xecutives never told us that its only free
For india & no additional cost for any abroad trip or any affiliate/tie - up properties. He only shows us a good pictures / catalog of your holiday property's & showed only plus points & never shows additional cost for overseas trip. Now when i have to book for some abroad trip i got revert that i have to pay additional cost per night, which was never told by executive mr. Sumedh nor his boss who is present there.in first time i got such a bad experience & now i don't want to trust on country vacation / club. If that time they have clear these clauses i will might thinking to go for other clubs. But for selling membership they just lied to me which was unethical & un - professional. I have wrote so many mail for complaint & request for refund but each mail was unanswered & even all email id was faked as all mails was bounced. I wrote on each & every id mentioned in their agreement & on there web site gets bounce.
Requesting you to pls take a serious action against it.
Thanking you

My name is neha

On 27 feb 2015, received a call from country club executive chaitra, regarding free gift coupon during our shopping at total store, bangalore. We went to their office to collect our gift & free holiday package of 7 days, but before passing the gift they forced us to attend some seminar.in the seminar their executive accompanied us and started explaining about country vacation membership. Seminar hall was...

I had taken life membership with confirmation letter no. 007817 and paid Rs. 35000/- on 24/09/08 thru re. no. 2158. for Jaipur Club. But there is no club in Jaipur Now. I am forwarding mail communication with Jaipur Club officer Mr. Nishant Ranjain. Refund our amount with interest till date. [protected] Forwarded message[protected] From: Nishant Ranjan <[protected]@countryclubmail.com> Date: Fri, Dec 11, 2009 at 2:24 PM Subject: Re: Rem3: Membership surrender To: pahariavikas on gmail <[protected]@gmail.com> Cc: rakesh kumar <[protected]@countryclubmail.com>, COO Office <[protected]@countryclubmail.com>, Vamsik Central Customer Care <[protected]@countryclubmail.com> Dear Sir I am exiremely sorry for the inconvinence but for sure we are abide with our commitments to our respected members. I must clarify rumours regarding shifting of our club is baseless, so kindly ignore such negative propaganda. As far as club aminities improvements are concern, we have already chalked out the plan and soon it would be accomplishing. Kindly support us in our endeavours to improve our services though delay due to unavoidable circumstances is deeply regreted. With Warm Regards, Nishant B Ranjan Asst. General Manager - Sales & Marketing Jaipur, India. T - +[protected] / 78 M- +91-[protected] On 12/11/09, pahariavikas on gmail <[protected]@gmail.com> wrote: Sir, Still waiting... ( Rest 3 members are also waiting Mr. Rakesh Jain - Krishana Marg C-Scheme, Rakesh Jain - Sethi Colony, Ravi Jain - Vidhyadhar Nagar ) Thanks Vikas Paharia [protected] ----- Original Message ----- From: pahariavikas on gmail To: [protected]@countryclubmail.com ; [protected]@countryclubmail.com Sent: Friday, July 17, 2009 2:01 PM Subject: Rem2: Membership surrender Sir, Still waiting... Thanks Vikas Paharia [protected] ----- Original Message ----- From: pahariavikas on gmail To: [protected]@countryclubmail.com ; [protected]@countryclubmail.com Sent: Saturday, July 11, 2009 1:49 PM Subject: Rem: Membership surrender Dear Sir, Pls waiting for your reply. Thanks Vikas Paharia [protected] ----- Original Message ----- From: pahariavikas on gmail To: [protected]@countryclubmail.com ; [protected]@countryclubmail.com Sent: Wednesday, June 24, 2009 7:31 PM Subject: Fw: Membership surrender Dear Sir, Waiting for reply ( Pls return my money on urgent basis ) Thanks Vikas Paharia [protected] ----- Original Message ----- From: pahariavikas on gmail To: [protected]@countryclubmail.com Sent: Friday, May 29, 2009 3:09 PM Subject: Membership surrender Dear Sir, I have taken club membership ( confirmation letter no. 007817 ) and paid Rs. 35000/- on 24/09/08 thru re. no. 2158. I am surprise that after 9 month of giving membership there is no facilities in your club is available, those are committed by your sales persons at the time of giving membership. They have told us for renovation of complete club ie. Big summing pool, New Gym and Health club ( Sona, zacugi etc. ) in month's time Now I have come to know your company is planning to shift the club to another place and I am not interest to go any ware because current club is near to my residence. On my recommendation 3 more memberships are taken by my friends ( Mr. Rakesh Jain -1, Mr. Rakesh – 2 and Mr. Ravi Jain ) all 3 are on same my lines. Your are requested to please return back our amount as we have not taken any facility of your club till time and you are not provided us facilities as per your commitment. Also note I sent a mail to : To: [protected]@countryclubmail.com Sent: Tuesday, May 19, 2009 7:30 PM Subject: Membership return But no reply till time ( 10 days ) Thanks Vikas Paharia Jaipur, Mo. [protected]

Hello sir Subject: Please close my membership no. CCCDGI2V10LB19679. We invite to your kind attention that we are residing in Chandigarh. Your company representative call me so many times on my mobile phone to visit at Aroma Hotel for a decent price we won. We went there they give us so many scheme regarding Country Club Limited and convenience us to take a member ship with you. So We take the same on 11/9/2014. But till date we not receive any communication from your side and not able to open your site and even login access on the user name [protected]@gmail.com you given. So this seems totally fraud to customer, that’s why I am not in position to contiue with you. So I request you please refund my money which I pay you through my credit card. Thank you Anil Sharma #1070, sector-28-B, Chandigarh [protected] Dated: 16.3.2015

Dear Sir/ Madam, I am Mr. Pavan Gunjal Consultation at : AUNDH Centre Pune. Date : 07/02/2015 Time venue 4.00pm This Saturday, I have consulted through your team for the membership. I have misleaded and made victim on many fronts for the membership of the country club India Limited, Freebies and benefits for membership. Even i was forced to take the membership same day with full payment of Rs 100000 (Rupees one Lakh) through the credit card. I was not given sufficient time for the discussion and decision making. All around the membership is forced at me, so i am victim of the great fraud by your club. After doing thorough research and online reviews, i don't desire and intend to have your Country club membership. So hereby i give my consent to cancel my application for the membership. As the enrollment is still in process, i want my all payment reimbursement immediately. I have planned for the consumer forum and Police FIR, if the all money is been not reimbursed immediately. I have been not treated very ill manner and unproper manner, when i consulted for the cancellation in the office, your customer-care service is rubbish and dont give definite solution. So overall the experience with club membership is in accordance with online reviews and members experience.And i do have great doubt regarding service and membership contiunity.So do not desire to Continue with you anymore. So cancel my application and reimburse all Rs.100000 money immediately. Regards, Pavan Gunjal

Please find below the wrong committments made by your Delhi team:


AMC charges is Rs.6500/- net (inclusive of all taxes)
AMC charges includes all three meals or by paying nominal charges
of Rs. 250/- to 350/- for whole family

AMC charges includes sightseeing and Airport/Railway Station Pick
& Drop
Member will get a cake, gift and a bottle of champagne on his/her
birthdays
AMC will only be paid if we take holidays--- No Holiday means No
AMC

Other than these wrong commitments, your Delhi team just playing pass the bug game with me for last 02 years


Hope you will understand our problem and do something to resolve the issue ASAP.


Please find below our Membership details:


Membership No. --- CCDL11V30LB15772


Name --- Sarika Gupta


Mobile No. --- [protected]

I had a room Reservation on 01/03/2015, in Amrutha castle Hyderabd. One Mr. Suresh who is their in reception he asked for aid proof Myself and my wife submitted id proof he refuse to take that and he was telling their is no address matching and he spoke valogerlly language to my wife and he refuse to give in writing that address is not matching so iam not proving their a room and he started scolding my wife as [censored] and he used all 3rd class language with me Mr.suresh. so please do needful action and if not please cancel my membership and give back my money.I didnot Excpect this from country club. please look into the matter it is seriou iam going to take legal action if not solved.this on country clube

Hi, I have taken a membership of country club by paying a initial amount for Rs 20000 for a period 5 years on the condition that i will take the holiday in the first year and then pay the remaining amount. When i tried calling them to book my holidays the numbers given does not work correctly. i received multiple calls from country club for the remaining payments so i asked them to give me the first year holiday. i recieved multiple promises from these individuals but nothing happened post the call. Now i am regularly harassed for the remaining amount and dont want to continue with country club. I WANT MY MONEY REFUNDED

Hi sir,

This is to inform you about a biggest fraud/scam run by country vacations/ country club. I become a member of country vacations on 10/02/15 in hyderabad.
The total cost of membership is 85, 000 and on 10/02/15 i paid around 25000 to join the memebrship as i was running sort of money and i said i can pay the
Remaining amount through credit card and they agree for the same. Later on 13/02/15 again i went to pay the fees this time they agree for 80, 000. So i paid the
The whole amount 80, 000 through icici credit card on 13/02/15. They refund only 20, 000 and promised me to gave coupon of 5000 which i can use malls and big bazzaar.
But till now i did get any coupon from them not even any membership card and now i'm realizing now what the sales people said that time was totally false.
Following commitments are made by sales team of country vacations.
1. Five years holiday along with club event membership.
2. Total cost will be inr 85, 000/-.
3. There will be no amc charges if you are not using any vacation for that year.
4. I can attend any club event from the next day after taking membership event list will be available on my account section.
5. I will receive membership card within 2 to 3 days.
6. All the details about my membership will be available under my account section of website.
7. You can sell your membership or vacation to other people any time if you not willing to use ann you no need to do anything for selling just you have to call us
Willll sell your membership to other people and will take 2.5% of that amount as service charge.
8. If country club failed or not able to meet the commitment made by the sales team, i will be free to withdraw my membership anytime.
As offer made by them looks attractive to me, so i purchased it and paid inr 80, 000/.
9. They are saying they will conver that 80, 000 in to 24 month emi with no interest now i'm not sure for how many month emi get converted
Even i checked with icici customer care peopl thay are saying still emi conversion is in process.

Things lost.
I called them to sell my vacation for first year now they are saying its not our duty you have to sell personally.
Even i can see lot of mismatch in my online country vacation portal.
Customer care people are not even picking my call and saying you have to pay maintainance charge of 7500 every year wehther are you using or not.
I had never seen such a fraud in my life and i am one of the sufferer/victim of these county club people and now i have to pay emi for all those
Ervices which i'm not using.
I have not used their any of the services till now and i'm not willing to continue their membership.
Hence it's a humble request to you, please allow to raise a disputed transaction and help me to get my money back. It is possible only with your help.
Please hlep me sir to get rid out of these pain.
Please find some of the below link for reference for all other people who are also suffering the same pain like me.

http://www.complaintboard.in/complaints-reviews/country-club-l21944.html
http://www.consumercourt.info/topic/cancel-membership-with-country-club-and-get-...⇄
http://www.consumerdaddy.com/consumer-reviews-for-country-vacations-clubs-p-6614...⇄


Thanks and regards,
Jitendra singh.
Email [protected]@gmail.com
Ph [protected]

I have taken membership along with land of 360 Sq yard at shailu bhomi, during the initial discussion i have agreed the terms &amp; conditions. After that i have filled the form with all my details for the process of member ship, i have selected payment mode through credit card with EMI option, i have opted for 48 months tenure, after that they have changed the details to 12 months, in the final agreement, with this i am in deep financial trouble. i have enquired there sales team ( during the time of membership), about the same it will be get adjusted during the next month EMI, due to some technical issue, after a month also it is repeated. sales Manager sent a mail stating the amount will be refunded from official mail ID, by downgrading the membership. after couples months nothing moved, after continues fallow up, informed to contact customer support. few changes in the customer service team, it got delayed. after continues fallow up with customer team reginal manger sent a mail amount will be refunded after degrading the membership. now that manager also left the company. now they are asking to submit the original documents to provide the refund. Membership taken date:9th July 2013, the last mail communication from country club is 12th April 2014. Name :Yathish contact number: [protected] email:[protected]@gmail.com