Country Club India — fraud promises during membership formalities and issues regarding customer care

patilpr44

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	[email protected]

I am pradeep patil and i have taken membership on 7th january 2018. My membership number is cvpu37sclub5lb247183.
I am not happy with service because poor response and wrong commitment, i don't want to continue further. I have mailed multiple times for my cancellation on email-id [protected]@countryvacationsmail.com but didn't receive a single response from their end. It is really frustrating that are they running business or loot.
I have paid 50, 000 and i want my money back. Else i have to take legal action against you.
I appreciate if you can help me to get my money back.
Note: this membership is in my wife’s name rashmi patil.

Thanks,
Pradeep

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Country Club India customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by patilpr44 I had a call with Country Club customer support and they are not ready to refund the amount.

Please help to get the money back.

Jan 17, 2018

Updated by patilpr44 Any update on the problem??

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Comments

vivekodvm87

from Bengaluru, Karnataka

Please send a letter by speed post with acknowledgement card to their registered address intimating cancellation and make sure you have the proof. Also you can send an email to their mail id. As per deed section 34 you can cancel within 10 days of payment. [protected]@countryvacationsmail.com(this one works).
If you have paid with your credit card you can ask your bank to block it. Give them the reasons.

patilpr44's [Complaint's author] reply, Jan 11, 2018

Thanks for the help Vivek. I have already sent email to them but no reply from them.

I called HDFC as well to cancel the transaction but they said it is not possible. I am in big trouble :(

vivekodvm87

from Bengaluru, Karnataka

Use this address as well.
http://countryclubindia.net/reachus/

Muskaan Khemani

from Delhi, Delhi

are they not giving u Services or what is the problem u are facing except refund problem?and what commitment haven't they not fulfilled ???plz do tell as soon as possible as I am here to take decision

patilpr44's [Complaint's author] reply, Feb 19, 2018

The facility which they told us while buying the product those facilities are false. They gave us misleading information about the product. We want out money back. 50K is the very big amount for us.
Kindly help me, .

gkaphoenix

from Varanasi, Uttar Pradesh

I am also victim of country holiday vacation...complaint on this website is of no use as i have tried also. So, initiation has been taken by us (victims of country holiday vacation) by adding victims on whatsapp group so that we can file a case against these fraudulent activities of this company. My name is Amit Kumar Goyal [protected], Jaipur, Rajasthan. Please call me on this number. We are many persons of same/different issue and I am talking to all. We have to fight altogether legally because employees of this company are shameless with no ears and eyes. I have complaint about this company on PM office online and the complaint was forwarded to Rajasthan, Police Jaipur. I was called by police officer and took my statement on 01.01.2018 but police is not interested to do anything about this. Govt and police is not for common middle-class families like us. They listen but not do anything.