[Resolved]  Country Holidays Inn & Suites — CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

Address:3rd Floor , Block A, 37, A Block, Sector 63, Noida, Uttar Pradesh 201301


My Name is Devender Kumar. Me and my wife (Ranjana and Devender) Purchased a membership of T1 for 15 years worth rs.265500rs . My Reg No: CHISMAHOAKP0563. And I paid a total of 100000 rs as an advance in 2 transactions, 70000 rs as Credit card Emi and 30000 rs as cash. I'm providing the invoice for both of them down below.

I purchased a membership from your sales executive by the name of "Abdul Khurshid" (phone - [protected]) on 10 Oct 2021. He promised me some offers which i'm mentioning download below:

1- Two round Air Tickets for me and my wife of Paris.
2- 4 or 5 star Hotel expense of the trip.
3- 15000rs worth of Food voucher.
4- 1 night Dinner and breakfast in Sheraton Hotel, Delhi

Plus In this membership, he mentioned that I can have a 9 night & 10 days holiday instead of 6 nigh & 7 days. I can have a maximum 21 days for the trip instead of 2 weeks as per your policy and i only have to pay maintenance fee once a year which is 8000+GST. But when i got the confirmation call from your department, they mentioned that i only get return air tickets to paris, not round tickets. I can only have 6 nights & 7 days rather than 9 nights & 10 days. I can only take 2 weeks max per year and that too with at least one month gap, not together And they mentioned that i have to pay maintenance fee every single time when i book the holidays. So after hearing this from your customer department, i found that your sales person, Adbul khurshid has sold me the membership by making false promises. He has done fraud with me and took my hard earned money by making false promises.

So after all of that, I request you to please Cancel my membership (Reg No: CHISMAHOAKP0563) and refund my full amount which is 1 lack rupees as soon as u can because i was cheated and sold the membership with fraud promises.

Please look into this matter and refund my amount otherwise i have to go to the police and consumer court to file a complaint against your company and your sales person.

I hope to get this resolved from you as soon as possible.
i'll be looking forward to hearing from you with my refund of this membership.

Best regards
Devender kumar
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Complaint marked as Resolved 
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Oct 28, 2021
Updated by Devender_Ranjana
The company agreed to refund my money so the Matter is resolved now.
Complaint comments 


Everything is fake, I am also a victim.
Devender_Ranjana's [Complaint's author] reply, Oct 21, 2021
did u ask them for refund?
Have you got your money back? Or they just told you.
They also cheated me, they have not clear about agreement that if you buy the fraud membership then you don't have option to exit...
prajsatyam's reply, Apr 18, 2022
Is Your Issue Resolved?
gnsahu555's reply, Apr 18, 2022
The matter has been resolved.
How it could be possible, company try to grab my money at any cost as it claims/ lies not to refund customers money as per tactically, fraudly signed document as part of their scripted procedure.
How did they refund you ?

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