[Resolved]  Country Holidays Inn & Suites — Refund of membership amount due to NO service provided

Address:2045/1,IInd Floor,Street No.6, Chuna Mandi, Paharganj, New Delhi-110055
Website:www.countryholidaysinnsuites.com

My CHIS ID is CHISDLSA77414, I bought this membership on may 5 2018 and paid Rs.80000 for membership. I want to cancel my membership as you are not providing the service you promised. I want my Hard earned money back. At the time of sale Mr. shoib shown me on CHIS website and app such vast collaboration with big hotels but in truth CHIS does not had half of the collaboration. At the time of booking CHIS provides you some other option which will not even be in their website or app. On their website and app they have the best properties which are there for show. Highly disappointed with their service. Till now I have only used membership only for 7days holiday because since last 2 years they don't have any collaboration left. They call you repeatedly to pay advance annual charges and they hardly have 2 or 3 locations active where the off season is going on and some time they don't even have any active location. I haven't even used any complementary vacations. So, cancel my membership and refund my money immediately. If you do not resolve this then I will take some strict action against the CHIS and I will be left with only consumer court as since last Four years CHIS is sitting on my money and haven't provided promised service.
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Apr 19, 2022
Complaint marked as Resolved 
Dispute resolved amicably.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Mar 11, 2022
Updated by [email protected]
Received call from ms. Kiron, from CHIS told her clearly i want my refund only. Nothing else.
Complaint comments 

Comments

Same happened with us as well
[email protected]'s [Complaint's author] reply, Mar 11, 2022
any action? till now.
will file complaint soon
We got to know that your query has been resolved.

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