Cox & Kings India Complaints & Reviews

I was working with cox and kings, prabhat road office form 2015, for 2 and a half year, later i got the good opportunity from the other company so i gave resignation from cox and kings, i completed my 1 month notice period. They told me that i will get the experience letter and my one month salary after one month of my leaving once my all files are closed. Now they are denying me to give the same. Because of some others employees bookings,...

I had booked my tashkent trip which is on 27 feb 18 and till now i have nothing got in my hands after doing all payments also like hotel vouchers and flight details and visa status. When i use to ask them they have no answer and tell me will update you. Only 6 days left still they will update me.
This is the service they give to customers
Even they don't call also after payment is done we have to call again and again to know...

We have inquired about paris tour in cox and kings on feb 2017.
Ms tanvi from ghatkopar office of cox and kings approached us for the same.
We have done initial payment to her on 15th feb 2017.
But due to some reason we were unable to get the visa hence we asked the refund of funds which we have already paid.
They have not yet refunded our money till date.
Started avoiding our calls. When we call from another...

I booked singapore tour through cox & kings and traveled in dec2017. I had specifically requested for a group package & was promised that there will be 15-20 families travelling together & staying in same hotel. However there was no group & the tour was sub-contracted to a local operator. There was no tour manager. Different families were assembled everyday from different hotels for excursions. Even after spending nearly rs. 1.8l, we had...

Refund Amount for non providing trip as per itinerary.// BID: 756834 // Mr. Anshul Suryawanshi // Dep. Date : 04 May 17

Company practices fraud with customers and fake commitment by non providing trip as per iteniery as well as non refund money.

Sent: Thursday, January 11, 2018 10:17 AM
To: [protected]@coxandkings.com; Hani Sharma; [protected]@coxandkings.com; 'Sahil Taneja'; 'Akash Goyal'; Manish.[protected]@coxandkings.combr...

Hi... I have enquired for Kashmir tour Package and after convincing on certain offer decided to go for the same. The initial payment was asked for which they sent me a link too which I did and payed 18000 Rupees as a Booking Amount and got the confirmation for the same. Next day I received a call from CSE Satish (with whom I spoke for the Package) who is now saying that that I have to book my Package for higher amount. Ever since that I am...

Dear sir my old age and disabled parents, opt a tour package, i. E. Tailoremade south india from cox and kings company, the tour file number given to them is -2018dom1904756, the taxi driver provided to them, is very rude, non cooperative behaviour, his act causes life threaten to my parents, after talking so many times with company local representative and senior executive, no solution is provided yet, because of such behavior, and act my...

Respected sir,
I had booked dubai tour in vijaywada cox and kings, my mother and father travelled to dubai on january 12 th to dubai tour from hyderabad airport, on 13 jan there is tour planof miracle garden
My mother and father is getting late for ten minutes the guide had not inform and missed the tour of miracle garden. The couple had missed the miracle garden tour, so please take certain action on tour guide ramakrishna...

Hi my name is rohan soni. From ahmedabad, gujarat we booked an international ticket for my mother (Mrs. Bharti soni) from coxandkings ahmadabad branch (Address 20/21, sanskar complex, next to ketav petrol pump, polytechnic road, ambawadi, ahmedabad 380015).

Booking executive name mr. Umang khatri. Who has kept us in-blind, by not discussing us that flight which he has booked for us is a special fare ticket where baggage allowance...

It almost 2 months passed away but still my booking was not come to an end.
What the service we may expect from your end i am regularly following up from your end but everytime i got a new date with new person due to “n” number of reason ur booking is pending.
I need my booking to be complete by today it self. Now i will not follow up this further....

Travel date - 23rd to 28th dec 2017 to bhutan (Ex kolkata)

Believe me, you would want to avoid cox and kings for your holidays
I enquired for a trip on holdayiq around a month back
From there cox and kings mumbai office (Call center, ajay gupta and rushab) somehow after discussion for 2-3 days and lot of follow-ups from them, they convinced me to pay the booking amount of 11k with a promise of discount that would...

We have booked 4 families trip 3 months back
They took 100% money in advance and chased for full amount so rigrously but never reverted back on confirmation of bookings and flight tickets.
One week to date they informed has one family application was denied to enter hongkong left us with no option to send that family to macau for 4 days.
The greater kailah office was so irresponsible, looks that they r sending us for free.br...

This is a complaint against cox and kings, greater kailash, south extension, delhi branch who have messed up our hongkong-macau-shenzhen trip scheduled for 23rd december 2017. I had booked the trip for my family on 14th october 2017 which was around 2 and half months before our scheduled departure 23rd december 2017. We were very much relaxed as we had thought cox and kings would take care of all the arrangements as it is a very reputed organization....

Booking id - 874367 // dep date - 09th jan 2018
I have booked for andaman with the above id.
They have promised to provide me the hotels, i asked before the tour booking.
But once i booked, they started to changes their plans, and are giving me the substandard hotels.
They even changed the tour programe.
It is such is irresponsible tour.
Please cancel their license, so that they don't fool people...

Mr rohidas damodar undre and mrs seema rohidas undre booked cox and king tour of singapore, thailand and malaysia. Tour started on 26/12/2017
Date of incidance :- 28/12/2017
Description :- in thailand while going to the garden, the sack was forgotten in the bus and there was 9 00 dollars in the sack. Someone stole $ 9 00 from the sack. The haversack was black in color.
The bus was arranged by the company.
The...

My daughter purchased a silver ring which needed reducing in size to fit her finger. When we returned every thing had been done and the ring fitted beautifully. We believed that their care and attention was second to none.
On returning to the hotel the following morning my daughter showed the ring to a fellow guest and the stone fell out. She was distraught to think that if it has not fallen out in her hand then it would probably have...

I took a package of bali from mr. Mayank branch rajouri delhi office of approx 106880. Bali airport got closed on the scheduled flight day of my trip. He promised me to give the refund. I am tring to get the refund from past 1mnth during which he left the job and mr shrey took the charge he again promised to give the refund by 14.12.2017 but no amt has been credited in my account. Then again he promised to give the land package refund by...

I booked pleasure trip for my family through cox and king 'andaman delight' on 15th september 2017. Date of journey is 23rd december 2017 & they charged @rs 43000/ each approx. For 3 passenger.
Booking id: 844705
At the time of booking they never mentioned that gala dinner of 24th dec night is mandatory. Once all the payment is made they sent the 'travel voucher' on 19th december where in they are making it mandatory and unless...

Date of travelling 13nov., 2017
Ticket no.[protected] by hy424 from delhi to tashkent.
While departure i met with an accident and that results fracture in fingers and no remedy or first provided by your agents at the airport.
Now i want to request to tourism department and tour operators of india to cancel your licenses for pathetic services and protect passengers at strange locations....

I am sarika adhapure (Nandurkar) working in lic nasik. My 12 member's family including me were on tour from 27th oct to 1st nov 17 arranged by the cox & kings company (Nasik). We paid 3.70 lacs for it. I applied for ltc in my office. For that i required from the company 1) km wise bifurcation of the tour 2) certfication of travelling and lodging expenses separately.3) receipt of amt paid. I called to cox and kings nasik office regarding this...