Cox & Kings India Complaints & Reviews

We would like to report bad experience we had while dealing with Mr. Gail Singh Badge no 0331 during Singapore trip arranged through Cox & Kings. (Oriental Gateway on 10th Feb. 2017)

We had booked universal studio trip through Cox & Kings which included hotel transfers. Mr Gail Singh was our guide during that trip. Cox and Kings Tour manager never accompanied us in this trip even though the group size was about 25). He picked...

COX & KINGS LIMITED
REFERENCE: MAURITIUS // 1411897

We have been following up for our refund of 39000 INR for a month now & there is no response at all to our emails.

And this after having made a purchase of Rs 2.6 lakh from them on tickets and insurance. There is just no response from the company. We keep following up with the sales executive Karan Dsouza but to no avail. We are very disappointed....

I have booked Cox and kings Voyage of Asia 9 days/ 8 nights tours (Kuala Lumpur * Superstar Gemini* Singapore ) group tour with my wife, Mrs Malabika Hazra and my son Tamaghna Hazra at Cox and Kings Kolkata, 6 Little Russel Street Kolkata 700017, West Bengal. As per the Itinerary, Tips of Drivers and guides are included in inclusion creteria ( i.e included in the package money). I paid the first amount on 18 Aug 2016 of Rs 49000/ By cheque...

We booked Thailand trip planned by agent Bhavin shingane and his boss. But time difference between Bangkok and pattaya flight was 1and half hours. We supposed to land at Bangkok at 7 but we reached half an hour late so pattaya flight timing was 8.10 and we had to do immigration thing there. He said it will take 10 to 20 minutes or you can pay extra for fast immigration but no fast immigration service on that day and in normal immigration...

I had booked for a tour package for orissa for december 2016 for which the company had given a written commitment of discount, if paid through SBIbank, the refund as per the sales person was to be deposited in my account after 7 days from tour ending date.
Inspite of sending repeated mails to all concerned & providing all the proofs no action has been taken till date on the same & now their is not any response to the mail from the...

This is my first tour with Cox & Kings. Honestly starting to till now totally unsatisfied with your representative (Cox & Kings, Jhansi). All your commitment changed after bookings.
I also exchange money through cox & kings, and after Thailand journey i balanced 20, 000 Thai B on card. And I submit the card to cox & Kings, Jhansi as on 5/12/16 but till now I didn't get transfer money.
Really i never suggest any one to go through...

It has been a long time and I've been continuously reminding your executives for my visa amount(Rs.7200) which has been being promised everytime I call Mr. Kailash Sakhare as it is being processed and will receive it within 2-3 days. It has been more than 6 months to the trip now and I haven't received any detail from your company. Lately, the company executives have also stopped reverting to the complaints. I come from a family of a very...

I filed an OCI application paid all required fees & submitted documents. Cox and Kings rejected my application while my parallel application for Renunciation was in progress. Even the customer service confirmed this was NOT supposed to be done but despite several emails and attempt to escalate there has been no action. I have filed a complaint with the Minister of External affairs as well and requested in person appointment with Consulate...

I booked a package to Andaman ex port Blair from Cox n kings Hyderabad. I was charged almost 40, 000/- per person for a 5 star package with promise that facilities will be much more than their standard package. The hotel were changed at last minute and I was told that the new hotels are also as good. When I landed in port Blair I realised that I had been lied to. Also the booking for the ferry to havelock was badly managed and the local rep...

Dear Sir/Madam,

I have been trying to book a holiday package with Cox and Kings and have been shocked by the apathetic, callous and frankly outright fraudulent attitude of Cox and Kings staff/representatives.

I had sent an enquiry for my trip on 28th of November and promptly received a response from your executive, a Ms. Nikita Jawkar. She made regular follow up calls to sell me the package proposed. I was fairly...

I applied tourist visa package from cox and kings banjarahills hyderabad. For 5 days four nights package which is given large publicity by cox and kings. Our visa was refused at us counsulate hyderabad. The visa officer was laughing at us for choosing short package and he bluntly rejected with out asking any questions. I am govt employ and senior officer which is very insulting for me. Same was expressed with cox and kings staff. The staff...

.We are overseas educational consultancy. Please note that we have given a money transfer for one of our student who has to send fees in Bangladesh. We have emailed him all the details but still the transaction has been done in a wrong way. when we called him he said that he did not received any email though we have forwarded the email . We have proof of the same. Even if he doesn't received any email he should have called us and confirm...

Hi I have booked for a Bhutan tour based on itenary provided by your office and booked flight tickets on my own to match the schedule, to my surprise after i paid booking amount the itenary is changed and excluding important places to see, when i complain i am being told u can get the booking amount back and since flight tickets i have booked its my problem, so unprofessional and unethical behavior and customer high handleness is highly regretted....

We. a group of 11 members(9 adults and 2 kids) have undertaken a trip to Singapore from 9th to 15 th oct 2016. The trasport arrangements were outsourced to a company Traveller DMC . This company handed over a itenary details with timings for pick up and drop for the 7 days in advance.(without any briefing ) . Thereafter on the 2nd day we were dropped at Universal studios with a verbal briefing by the driver of the vehicle Mr Doss to be available...

Hi Cox & Kings Team

Seems result is same, No communication and updates are there,

It is hight of negligence and lack of answerability towards your customer,

I need below details ASAP

1. Invoices against my payment till 10th of October 16,
2. Vouchers of Hotels and local activities, -Booking Vouchers( not delivered yet) and cancelation Vouchers,
2. Airline Booking...

I N. Bosu Babu ( Assistant Executive Engineer in AP state electricity department ) along with my wife have opted for Gangtok, darjeeling trip from[protected] to 08-10-16 by cox & Kings. I requested for inclusion of Nathula Pass as it was not there in the package. When it was denied by u I requested you to extend my tour for one more day (as reserve day to go for Nathula ) i.e. upto[protected] to go to Nathula and i paid an extra amount accordingly....

I booked the scienic europe-summer-2016 ex chennai 15-may-2016 package on 21-mar-2016.
My booking id is 627612.

I paid the amount 1, 76, 000/- in payments of 6, 000+80, 000+90, 000 rupees.

We applied for visa on 11-apr-2016.
Unfortunately the french consulate rejected my visa.
The cox and kings visa related employee told me that for reapplying visa, no slots are present before the departure...

I would like to bring your attention to an urgent matter of refund not being initiated even after cancellation of tour due to non issue o[censored]S visa.
My parents had booked US tour - gaurav yatra for 25 day in February and inspite of submitting all the documents and the advance amount, the visa application was made after some delay.

The consulate rejected the visa on the grounds that the documents of my parents didn't...

We have been in talks for a US trip and it is taking ages for your team to formally mail the final itinerary even after verbal confirmation and deposit of 30% advance (approx). They are asking for full payment to even disclose the final itinerary . Also We are asking for a time commitment for providing the tickets and booking receipts/confirmations, but they insist on full payment citing company policy...

We had booked a tour to greece through cox and kings . The tour costed us a handsome amount of around 3.3 lac, pretty high for a good quality tour service . The bad experience started from booking a tour itself, the staff at cox and kings viman nagar pune were pretty lazy at first to reply on mail itself . I had to ask for updates two three times and then call them to get the things done . This could have been ignore if the quality of service...