Cox & Kings India Complaints & Reviews

We had booked eastern whirl tour departure date16 june 2017 at your alkapuri vadodara office-ref no.745041. We did not get our complimentary bags before departure inspite of several reminders with mr vaibhav karambelkar in person. Thereafter he informed us bags will be given after arrival back in india.in spite of several reminders, still we have not got our bags. Urgent action is required at your end to see we get bags immediately. Confirm...

Apart from other plus & minus and please arrange to refund the excess amount charged by your Manager at Bhubaneswar centre during my tour to Europe under Marvels of Europe tour.All have promised to look into the matter before my departure and also assurance given by your manager at Bhubaneswar before and after my tour, even yesterday i.e.21.08.2017, he assured me the amount might have been credited.I will verify and then will reply.The detail...

Hi team,
My mother went for the enchanted europe tour on 21th may, 2017. There was a plan for visiting 'rome colosseum' which did not happen for some reason. The tour manager mr. Saras said upon receiving his report mentioning this, the kolkata cox & kings team will refund the money.

But after over 3 months there is no update on the same. My mother has called multiple times to the office but after they said they...

Sir/madam,

I have received holiday voucher of cox & kings from my company hpcl. I have plans to utilise this voucher for rs 50000/- for my family trip to goa from madurai. My plan details was forwarded to cox & kings chennai along with voucher details on 2/7/17 through email. The rates offered/ charged by cox & kings are very high compared to the online bookings. I have asked for booking royal orchid hotel in goa for 4...

I would not recommend using cox & kings for any travel bookings. We recently undertook a tour to russia (St petersburg and moscow) using them and had an absolutely terrible experience. They are highly unreliable and unresponsive. They completely misrepresented the itinerary, the quality of the hotel; we were put up in a sub standard hotel, which was nothing like what we were promised. We felt unsafe, had unnecessary mental agony and felt...

I availed 2 years back europe tour from thomas cook and enjoyed a lot. As i heard that cox and king is an international fame for tours, i make up my mind to avail tour to the usa this time from cox & kings.

On 18/05/2017, i enquired about us tours after visiting your panchkula branch. After inquiry, i booked "sojourn tour" for the usa starting to be from 30/07/2017 and paid rs 1, 00, 000 /- as booking amount for two persons....

We have booked cox and kings for israel n jordan trip at rs 1, 34000/- + gst out of which we paid a booking amount of rs 87000/- they confirmed our trip but after around 15days time got a call from mr rahul basak of cnk that we have to pay extra rs19800/ per person due to hike in flight fare which was not told during the booking. Seeing such misleading attitude we decided to cancel the trip and asked them to return our booking amount which...

We were charged rs.224598 for two persons for the above mentioned tour, though booking was done on 5th mar'17 at a function organised at hotel brahmaputra ashok guwahati in presence of some officials from your kolkata office. Advertisement and assurances were given that on booking on that date the govt. Tax whatever payable will be paid by your company.
On reaching moscow, to our utter surprise we came to understand that one of our...

Dear sir,

This complaint is with reference to our greece experience during greece tour from 4th july to 12th july. Please remove santorini from itinerary as we don't have a single memory of santorini except athens to below mentioned blunders done by c&k.

1. After reaching mykonos, the hotel is too far from the main town, its around 15kms, so travel expense was more, and hotel is not so good, there is no communication...

Cox n kings was our travel agent for switzerland which me and my wife had planned for august 13th, 2017.

We had given visa inerview in mumbai but our visa got rejected.

After a week, i was shocked to see the reason for rejection was that the travel dates, hotel details and return details were not submitted. No itinerary was submitted.

It was a total waste of time and money. It was sole responsibiltiy...

Reference number: 789017
We first enquired about the “european highlights summer 2017” package in may 2017. We were quite excited about this tour and we confirmed our reservation on 17th may by paying rs 3000 for me and my husband. As a family, we take our annual vacation every year and go for one of the international tours. This would have been our 3rd trip to europe and we were very excited about the offer as it was a budgeted...

I was complain at 3rd june 2017 as per bellow...

I am amit khatri from ahmedabad. I m on a tour to paris and swizerland. My tour manage name is mr. Avinash kittur. First day was our paris we reached in afternoon and other tour members came at night. We went for dinner, food was worst. Second day, lunch and dinner was almost same. Our paris hotel was not upto the mark.
even the rooms stink badly. When we asked for the...

I had booked Super Saver Kashmir Ex Mumbai tour through booking id 752789 for a group of six persons. It was a really horrible and nightmare that we had traveled with CoxandKings. Our pain started after booking itself because reach out to your concern person was nightmare and no single point of contact had been assigned. Nobody was interested to resolve an issue instead of forwarding from one person to another. It was clearly mentioned that...

This complaint is with reference to our Paris experience during Marvels of Europe tour from 19th to 26th June. Please remove Paris from itinerary as we don't have a single memory of Paris except Eiffel Tower due to below mentioned blunders done by C&K.

1. After reaching Airport on first day we were made to wait 1.5 hours in the coach and that too without AC on in 37 degree temperature.

2. Despite a 1 night...

My daughter and myself had booked for a 'Tailor-made Package' to Paris and Barcelona, through Cox and Kings. It was called the Europe Tailor Made Package, and the duration was 7 nights/ 8 days. The commencement of the tour was from 10 May 2017, from KIAL Bengaluru.

The package cost me Rs 3, 86, 000/- .

On the 9th of May, in the afternoon, I began experiencing some vomiting and stomach upset symptoms. However,...

I mr. Mitesh jayantibhai kachchhi, had done booking with cox and kings under booking ref : 757636 tour : eastern whirl europe - summer for travel date : 19 may 2017, along with my brother (Mr. Tushar kachchhi) and 6 other friends (Mr. Parag rawoot, mrs. Prathvi rawoot, mr. Rajesh tandel, mrs tejal tandel, mr. Mit tandel and mr. Prashant kambli). As per the schedule confirmed by cox and kings, i had paid the entire tour cost amounting to rs....

My refund of rs.12000 appx still not recd for tickets cancelled from mumbai to delhi on 3rd june 2017, despite of many many reminders sent by me to akshita dubey of cox and kings, delhi office cox, neither she is replying.
At the time of cancelling the tickets jet airways representative told me that i will be getting refund of rs.12000 appx on 3 tickets, but the refund will be recd by me from cox and kings as the tickets were booked...

This is with regard to the scenic himachal tour from 10th may to 18th may taken by me and my family.
Overall hotels provided were not up to the mark and much below the standard assured to us from a reputed company like yours.
I would like to bring forth the following specific issues in the hotels provided by you:
1. Hotel surya, shimla : we were provided accommodation for two family suites for our two night stay in shimla....

So me and my mother along with many other people had booked the tour marvels of europe tour which was supposed to depart from new delhi ok the 12th of june. Later we were informed that the tour will start from 11th. The tour was supposed to last till 18th and me made leave requirements accordingly. Our visa applications were filed on emirates tickets. Much later, post arrival of visa, we were informed that we will not be flying emirates we...

Hi team,

We had north east tour on 28th april to may 04 in cox and king (Individual tour package) and this was the very worst trip ever in my life.

My worst thing is we trust cox & king for good quality but we face very worst arrangement and journey.

The three important thing that need to take care is accommodation, cab and food but we face problem in all item

Cab:
A)...