Cox & Kings India Complaints & Reviews

I have booked two travelers for Fusion Europe and paid the booking amount of Rs 85, 000 on 18.08.2016. One of the traveler has got ill due to cardiac problem and was advised not to undertake journey . Immediately booking was cancelled on 28.08.2016 together all medical reports.
Cox & Kings told that cancellation was on account of medical ground full amount would be refunded . Now all of a sudden they have changed the track and and...

Ref : American Bonanza 13days/14 nights departure New Delhi 22nd July 2016.
Dear Sir
As per itinerary. on Day 1 we were promised illumination tour of Times Square but the promised tour did not take place. We were deprived of Times Square.
Day 1 after the tour Dinner was guaranteed. But no Dinner were provided and we had to sleep empty stomach.
In Washington DC we were promised guided tour. But the guides always...

Hi,
I have used cox and kings for the below services
1. Renew passport for my father
2. Renew passport for my husband
3. Renunciation form
4. Oci application

All the above services where a pain to complete. Passport renewal was hard until i filed for an oci which was the worst service.

They don't have clear instructions for any of their services. We have to dig into multiple...

I have been without my passport for 30 days. I submitted an application through cox and kings and they have lost it completely. When i receive an email update, it is indecipherable. Calls to their call center are on hold for 1 hour plus and then they request that i wait for a resolution for 24/48 hours. Every person i speak to tells me a different story and no one knows where my application is

A formal investigation of their...

Invoice no;1006758/0 file no;2016obt1644652;: booking no : 644652/30.05.16
This tour is being outsourced to red apple by cox & kings, only they have deputed a tour manager who has little control over red apple.
Bangkok tour.
It was fine, coach, driver, local guide, food, hotel, sight seeing are fantastic, no problem
Malaysia tour
One of the coach driver to some rude, misbehave with some passenger, the food...

I had booked a europe trip through cox and kings nagpur branch where they did a booking date confirmation for 4th july and return on 17th july. however they conviniently changed date saying the group could not be formed for said date. since the date was not suitable for me i cancelled the trip however they have not refunded my flight ticket cost. it was booked after i got confirmation from cox and kings and i booked a non refundable flight...

Complete defaulter behaviour, keep asking money in a way as they are blackmailing, initially asking for booking amount then start blackmailing in shadow of forefitting the booking amount, no one is there for some responsible behaviour, worst experience traveling with cox n kings, never refer any one for this company...

Dear All,

please if you are planning for international tour package, please I request you to not to go with Cox and Kings traveler.

We have 6N/7d TOUR Package by C&K and our flight was from 27/5/16 in the morning 4.50 a.m. and return 2/6/16 4.20 p.m.

Somehow the 27/5/16 flight was cancelled and after that with heavy heart we have to take the evening flight i.e. 9.35 pm.

We claimed...

Disillusioned experience

I had booked ‘cox and kings’ ‘amhi travelkar 2016 – romanchak europe’ scheduled on 02nd june 2016 from your chinchwad office.

The experience was bad from 1st encounter when i went to your chichwad office to enquire about the tour. The office was deserted!!! I had to call – up your in charge of office, ‘ashwini shinde’ and wait for her arrival.

Same story...

Your confirmation details
Date 10 june 2016
File number 2016dom1622262

Travelling to kailash mansarovar travel date 16th june 2016

Your managers has left the sight at nepal gunj
My mom dad are feeling helpless
They are sitting in sun since 7.30 in morning till now ie. 2.30
No arrrnagement for food and water,
Above that to put salt on pur wounds the emergency contact...

Worst! Worst! Worst! Tour...
During 20 days trip of Europe they just tried to save money. Hotels were not according to level of package they promised for. Worst food was provided. Non-co-operative guide with worst behaviour even hotels were far from the cities. It was not a tour it was torture. Misbehaviour of the tour guide was cherry on top. They didn't even cared of aged people in the tour, people of age 55, 60 and 70 were carrying...

I had booked an Europe tour for my parents for 21 days and 22 nights with Cox and Kings from Bangalore. I had done this booking on January of 2016 for a trip leaving on June 14th 2016. One month back they told us that there are no 21 day europe trips happening at all. This was the first shock, because when in January they put out an advertisement, it mentioned dates for tours every weekend starting from april uptil August. This is the first...

Worst experience with cox and kings after paying rs 2.5 lacs per person for europe tour (8th may to 22nd may 2016). Most unprofessional tour manager, who left the group on 2nd last day and the group was left to the mercy of coach driver for disneyland paris. Only 2.5 hrs given for disney land paris and my aged parents survived with no lunch inspite of bp and diabties!!! Tour manager was interested only in shopping as he got commissions from...

Hello all,
I want to share my “experience” of europe tour (European discovery) dated 06th may, 2016 booked by cox and kings (Noida sec-18 branch).
Being from a normal middle class family, europe was always my dream tour. I and my wife both started saving for this tour from the very first day we got married.
It was very clear in our mind that we will choose the best tour company. There were only three brands in our...

Let me begin with the tour manager.
The tour manager wasim gurroo (Mobile no. +[protected] was very poor in all aspects of his job. Communication, knowledge or info on the places visited and day to day planning. He literally spoiled the tour for us.
Wasim gurroo always used to blame all other people other than himself for things going wrong rather than taking up responsibility and solving the problems. When we called up...

I signed up for group tour for cox and kigs 8 days and 7 nights with cox and kings. Since my wife and daughter were travelling alone, i checked if was group travel and the travel agent assured me the same. They charged a premium. Travel was supposed have a tour organizer etc to the shock of the family, the group tour had just four. They were asked to travel in a innova for the entire journey. No push backs or volvo cars. But for the driver...

I have booked a tour to europe through coz and kings ghatkopar east branch. My tour is scheduled in last week of this month. My experience so far as been terrible (Am dreading my experience in europe already!!). None of service fee back is taken seriously, i am told please go ahead and complain, we cannot do anything about it... Effectively i get the impression that they are sure that no action will be taken if complaint is made to customer...

My wife and I are first time customers to C&K having booked a holiday to Uzbekistan on 07/03/16. Today, 06/05/16 I saw the same holiday being advertised at £150 p/p less. I asked to be considered for the new price and my request was refused. Had I bought the same holiday with SAGA I would have qualified for the new price because SAGA do not send customers on the same holiday paying different prices. It is called a Price Guarantee. My planned...

Lousy customer service where the female staff has cheap attitude meant to be thrown out and no wonder they loose valuable good customers like me and all others are here who have expressed even them being cheated through Cox and Kings these should be reported to and make them shut down their cheating business and above all the idiotic females got thrown out first with their lousy cheap attitude doing a dum brainless job there....

We have been cheated by Cox and Kings.
Even after paying 100% tour cost Rs. 1, 76, 000/-, we could not travel. And now they say that the entire money has been forfieted on account of their cancellation charges.
For travel to Dubai on 21 Jan 2016, Ms. Jerrilyn Dsouza of Cox and Kings, Marol, Mumbai, took our booking on 15 jan for 2 pax. We paid Rs. 20k as booking amt and Rs. 30k towards air tickets. We paid immediately through...