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Cox & Kings India Complaints & Reviews

3.6
Last updated Oct 5, 2022
Complaints 380
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268
Unresolved
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Mumbai City District
Maharashtra
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400001

Cox & Kings India reviews & complaints page 18

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S
sachi_geo
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breach of Trust

Dear Sir, We would like to highlight some of the points pertaining to our vacation trip with family. Though I might not be able to jot down all the points in one go but as and when I remember any incidences, I shall keep on adding the email in due course of time. I ( RAJESH VISHWA and FAMILY) started my vacation package of European whirl thinking Cox and Kings is the best tour operator, however please go thorough what and how we had...
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Swaytha
from Pune, Maharashtra
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Passport lost by cox and kings

Address:Chennai, Tamil Nadu

My husband and I had planned a trip to Singapore and Thailand(From 29th August to 5th September) to celebrate our first marriage anniversary. We approached Cox and Kings for helping us with our visa processes and signed up for the Krabi Free and Easy Tour offered by them .


All the documents were duly submitted and advance payment had been made(19th July) towards the same almost month and a half before travel to avoid...
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Sashank Srinivas
from Chennai, Tamil Nadu
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IMPORTANT - Negligence & loss of Passport by Cox and Kings, Chennai

Address:Chennai, Tamil Nadu

I am left with immense anguish and mental trauma after I have been informed of the loss of my passport (with a US Visa) given to your company, Cox and Kings on July 19, 2014 for the purpose of obtainment of Thai Visa, has been lost by you Please note that my Passport has a Valid US Visa and the loss of the same would have very serious consequences. Apart from this, the trip we had planned is to celebrate our marriage anniversary and has...
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A
Anke
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost more than 2000$

I have submitted my application on 25jul. It says 3 to 5 business day.after 5 business days I called out from work n went to ask them lost my one day work right here.since they never answer phone.when I get there they said ur passport in process and it's i. Consulate.so straight 5 days I went again and and ask same problem so they don't know at all ...then the next Monday after the weekend ask the one of high member of consulate...
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ankur ghoshdastidar
from Delhi, Delhi
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Complaint of misleading and Reimbursement claim

Address:Kolkata, West Bengal

We booked 'Marvels of Europe with 2 Nights Paris Free' from Cox and Kings.I, along with my father had been asked to reach New Delhi on 14.04.2014 for visa interview purpose at Swiss Embassy, New Delhi. We reached New Delhi on 13.04.2014 and were present at the Swiss Embassy from 9am on 14-Apr-2014. The security at the embassy did not allow us to enter as our name did not feature in their interviewee list.They asked us to leave the premises...
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Rajeesh Gupta
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breach of Trust of Customers

Address:Chandigarh, Punjab

I wish to inform you that I have booked a tour package named “Europeon Experience” for two families (5 members) for the period 14th June to 22nd June 2014 through your company. We have booked this trip through your office in Karnal (Haryana). We have heard a lot and seen lot of advertisements of your company. However, it was a not a good experience. I wish to bring to your notice following matters which are serious in nature. This...
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Rajeesh Gupta
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breach of Trust of Customers

Address:Chandigarh, Punjab

I wish to inform you that I have booked a tour package named “Europeon Experience” for two families (5 members) for the period 14th June to 22nd June 2014 through your company. We have booked this trip through your office in Karnal (Haryana). We have heard a lot and seen lot of advertisements of your company. However, it was a not a good experience. I wish to bring to your notice following matters which are serious in nature. This...
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ajinkyakp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Money Demanded

Address:Pune, Maharashtra

I had booked COX AND KINGS Leh Ladakh Delight Package from COX AND KINGS PRABHAT Road Pune branch. While booking I had booked for Total Per person package cost of 37, 200. All the Payment had already been done . I had already been following up with them on my payment status since last one and half months still they hadn't confirmed same . They confirmed it today when I visited there office. My Departure date is 28th June 2014 Ex Delhi. Now...
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asmitabhatti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Cox and Kings tour- Cheaters

Address:Mumbai City, Maharashtra

Europe tour most horrible tour experience on tour and after tour, no one is bothered to even take a review of the same, inspite of writing so much. Cox and Kings have cheated people by only taking Lakhs of amount and not even having 1% satisfaction, Don't ever take this, they should shut down, Cheaters Robbers...Worst experience ever, please do not take cox and kings tour ever....
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ankur sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed

Address:Mumbai City, Maharashtra

I had paid an advance amount of INR 20, 000 to cox and kings for andaman trip in december and was booked in deluxe category where I was to be provided 3 star and above accomodation.My travel date was 16 dec and even by 10 dec they did not share the hotel details and at the last moment told me the hotel . on checking the hotel i realised they were un rated hotels. I expressed my displeasure at the hotel option provided and asked to cancel...
+1 photos
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A
anil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waste Service

Address:Mumbai City, Maharashtra

Dear Sir, In my life will never ever use cok & kings and will advise even others not to opt for your company when planning their trips better is to plan self. 1)Ganesh informed us that support will be there throughout the trip till you return. 2) Spoke to Aprova for Cancelling the Trip as well. Very less call back. You were least bothered trying to extend our trip or anything or explaining. 3) We called Praveen three times and informed...
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ashish.tammalla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Hyderabad, Andhra Pradesh

Hi, This is Ashish from Hyderabad. I availed the tropical Andaman package, which costed about Rs.84, 000, during November 13 to November 18, 2013. I was recommended cox and kings by one of my friends due to which i contacted Aradhana (Banjara Hills branch) who redirected me to Mr.Manas Ranjan, as she deals only with international travel packages. I am extremely disappointed by the service provided as well as for cheating me by not sticking...
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gamastamping
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of our deposit money

Address:Pune, Maharashtra

we 6 person had paid rs. 50000/each on 19.09.2013 for Chaina tour. it was cancelled due to visa problem in your side. your tour operator M/s Gouri travels and mr.Tejas Shinde (Mob.no.[protected]) had collected our bank details for refund purpose; but further we could not make contact to Mr. Tejas Shinde due to switched off mobile. Hence it is requested to look in to the matter and refund our money as early as possible. Thanks. Mr. Sanjaykumar,...
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Suresh Jeswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Tour Operator

Cox and Kings not a professional company anymore. Please read my thread at http://www.tripadvisor.in/ShowTopic-g304551-i3482-k4940164-o50-Can_I_trust_Cox_K... And at http://www.tripadvisor.in/ShowTopic-g304551-i3482-k4940164-o60-Can_I_trust_Cox_K... Thx...
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Suresh Jeswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cox and Kings not to be trusted at all

Address:Mumbai Suburban, Maharashtra

Cox and Kings not to be trusted at all
We totally agree with what people have said in the different forums about horrifying experience while booking tours with Cox and Kings. Our experience with Cox and Kings is more or less same. We booked a tour through Cox and Kings for two persons; myself (Suresh Chandra Jeswal) and my wife (Rashmi Rekha Jeswal) for American Bonanza 14 days/13 nights starting from 02.05.2013. Since we were already...
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madhura.bhate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIKKIM TOUR- MISLEADING THE CUSTOMERS

Address:Thane, Maharashtra

Cox & Kings had advertised its Sikkim Tour under bharat dekho as a Group tour. As I was planning to travel with my mother & my 5 years old son, I booked the same. Date was 18th May-24th May 2013. We were 2 ladies travelling with a 5 yrs old child & that was the real reason for opting for a group tour as you get company as well as its a safer option than travelling by yourself. However just 2 days before the scheduled tour ,...
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PEEYUSH KUMAR JAGDISH NARAYAN MEHRA
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess debit to my Forex card account

Address:Ahmedabad, Gujarat

Dear Sir,

While going to Dubai in Oct'12 from safety point of view I purchased on Forex travel card [protected] of Axis bank form the agent and agent was the employee of cox and kings ltd.
He loaded 12400 AED (UAE Currency) on the card between 29/09/2012 to 01/10/2012 as per my request and I had inquired before taking card that how much withdrawal charges will be there per transaction and the communication...
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vinothbk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cox and Kings Anna Nagar , Chennai - Worst Travel Agent Ever

Address:Chennai, Tamil Nadu

Hi,

This is Vinoth Balakrishnan from Chennai , India.We had availed for Fun Filled Thailand-Family package which costed about Rs.75000 for me and my wife on 5th April 2013. The main reason why we opted for Cox and Kings agency(Anna Nagar branch) for our Thailand holiday as they gave us a good experience in our earlier trip to Mauritius about a year and a half years ago. But this time we are terribly disappointed with our recent...
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aiswalka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A disappointing / Horrible honeymoon in Sri-Lanka - Thanks to Cox and Kings and Jetaways tours

Address:Mumbai Suburban, Maharashtra

I Made a huge mistake when i picked Cox and Kings are my travel agents when planning my honey moon trip to Sri Lanka.
initially they did impress me with timely bookings and regular followups. but little did i know what was in store for me. Firstly, i was travelling one day after my wedding, so couldnt research a lot and hence had trusted a brand like Cox and Kings for the travel bookings.

Firstly - i was forced to take...
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sumitdogra10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stay away from Cox and Kings

Address:Mumbai City, Maharashtra

I had booked south-east asia tour through Cox and Kings. I covered Thailand, Malaysia and Bali. The tour was not well organized by Cox and Kings. In other words, it was dreadful and appalling. Customer service was always lacking in standards. Pre-tour info/briefing was not given. Lot of aspects and inclusions about the tour were not informed to me. During the tour, the sightseeing trips were in disarray. The travel agent did not co-ordinate...
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