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Cox & Kings India Complaints & Reviews

3.6
Last updated Oct 5, 2022
Complaints 380
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268
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Cox & Kings India Phone Numbers

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1800 22 1235
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20
1800 209 0400
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12
Phone
+91 11 2676 8811
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+91 40 4477 4000
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+91 11 2617 7373
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+91 33 4018 3683

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Cox & Kings India Website

Cox & Kings India Head Office Address

Turner Morrison Building, 16 Bank Street, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Cox & Kings India reviews & complaints page 16

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R
Roshni Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading clients

Website:www.coxandkings.com

Hello,

Booking DEtails: Booking ID - 594808, Package - Mesmerizing Malaysia & Singapore Tour; Departure Date - 12 February 2016

We had worst experience with Cox & Kings.We booked Malaysia-Singapore package for my parents who are senior citizens. They were taking an international trip for the first time. They are not used to exploring places on their own, so we booked cox and kings package so that they will be...
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Address:84129
Website:www.in.ckgs.us/oci/oci-categories/oci-us-minor.shtml

I applied OCI card(Tracking no : USAS0A08AN15) for new born daughter with all required documents attached .they did not check documents properly and just after 21 days window over, they communicate to customer with returned application file with deducted amount from your cheque .they even did not bother to repsond on phone if by chance you able to connect with them after hearing music for long period...i have raised complaint with CASE no...
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M
Mansi Naik
from Mumbai, Maharashtra
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Bad experience interview

Address:Mumbai Suburban, Maharashtra, 400059
Website:www.coxandkings.com

I had very bad experience during interview. Actually during interview managers speaks diff & once u clear all rounds, later HR will something different. This was worse exp for me. I would suggest not to go for intv in COX AND KINGS. Also please keep all conversation in record via mobile or etc. So tht it will help you to have some proof what these ppl had word....
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K
K S Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tour package for andaman nicobar

Address:New Delhi, Delhi, 110075
Website:cox

Very Bad and Pathetic Experience with Cox & Kings

I preferred Cox & Kings for Andaman trip over numbers of good tour operators who are providing really very good services on most reasonable rates. The rates charged by Cox & Kings are sky soaring and services are very poor. In fact now they are cheating the customers who have won their confidence on the basis of their past services & experiences. The same is my case. I had availed...
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H
hetultel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop cheating customers

Address:Ahmedabad, Gujarat, 380054
Website:www.coxandkings.com

This is how Cox and Kings customers cheated me.

When I came to visit Cox and Kings for 118th Canton Fair. I Met Mr. Dipesh dohlia and told him that I have USA passport. So he said that for USA passport fees are high so I will have to pay Rs. 115460 amount. I told him that I don't have checkbook so someone can collect from my office later.


When I went to office I googgled it and came to know that on official...
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M
meejo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Andaman tour planning

Address:Mumbai City, Maharashtra
Website:www.coxandkings.com

We had a real bad experience on our recent Andaman trip, which was arranged through Cox and Kings. There was total lack of planning and local contact people were not having any idea about the itinerary provided to us in advance . The programs were changed abruptly. Cellular jail guided tour was not included. The timings of ferry boats, hotel check in/check out and entire programme, were not matching with each other which resulted in sheer...
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V
Venugopalachar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackmailing of customers.

Address:Bangalore, Karnataka, 560004

I had booked family package to Andaman and paid full amount in advance as discussed while enquery/confirming the tour. However on receipt of teckets it found that we have to pay additional mandatory gala dinner charges to hotel. They did not allow us to check in to the hotel till they squeezed the additional 10, 000/- for dinner for 3+1 family. The made us to sit in the lobby till the amount is paid. The local face of the Cox and Kings were...
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B
bkdas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Egypt tour

Address:Kolkata, West Bengal, 700078

Last week i along with my family came back from Egypt tour which i had taken from Cox & Kings. Very clearly, travellers satisfaction was the last priority. Reasons: 1 - Imagine you getting booked on a 5.45 AM flight inspite of having choices of 9 AM or noon flight. This was 31st Dec night. We returned to hotel @midnight, checked out @2.30 AM. After reaching destination @Cruise, we were made to wait for a room allotment till 12 Noon. No...
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A
Akshay Mandrekar
from Mumbai, Maharashtra
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Spam calls

Website:www.coxandkings.com

Date - 07/01/2016 This phone number belongs to Cox & Kings the travel agents. They keep calling you and for some reason they call out your name (I don't know how they have my name) and quickly disconnect the call (it was a lady). When you call them back to double check the same lady picks up the call and when i ask her if she called me and asked for my name - She openly denies and gets angry when i asked if she was the same lady that...
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A
ashoksud
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Unkept promises and no response

Address:Gurgaon, Haryana, 122001
Website:www.coxandkings.com

Worst experience with Cox & Kings, India. Never get influenced by the offers which look attractive; but then promises are not kept by Cox & Kings. Totally unacceptable behavior. I have booked a package for Hong-kong, Macau, Disneyland from 16th Dec'2015 onwards for a family of 4. Tickets (worth 5000 USD) have been issued by my travel agent on 1st December '2015 upon confirmation from the Cox & Kings Mumbai team (Indrajith Sudhakaran & Ajay...
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J
jayeshhshah
from Mumbai, Maharashtra
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Wrong information provided

Address:400002
Website:coxsandkings.com

I had booked a kerala package for 8 th december 2015 and paid the full amount after getting confirmation that they have sufficent booking and confirming the flight rates, next day they told that the flight cost has increased pay difference of 2000 which i agreed, after an hour they told that they are cancelling the group booking as they have only 2 bookings, imagine in a peak season they have only 2 bookings, they change it to individual...
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H
harinderid
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Dubai tour package

Address:Mumbai City, Maharashtra
Website:www.coxandkings.com

To,

CEO, Cox & Kings,

I am in touch with Cox & Kings team to book a Dubai holiday package.

I paid 3 weeks ago for the package. I provided all the information and required proof of documents.

Now after waiting for 3 days, I received the confirmation voucher. I found lot of mistakes and false information.

I cannot apply for VISA with wrong hotel booking vouchers...
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T
tggllamor
from Lucknow, Uttar Pradesh
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Service

Address:208007

Complaint against cox and kings Dear Sir, Please note that I “Mathura Prasad Gupta “ and my wife “ Tara Gupta” had booked a group tour with cox&kings for Macau and Hongkong but the services were not rendered as agreed the tour had been a horrible experience so I would kindly request for the reimbursement of amount paid to cox & kings since no services were provided during the tour…provided below are details for the tour mismanagement...
+5 photos
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7
7654321
from Mumbai, Maharashtra
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Excess charge on air ticket

Address:Indore, Madhya Pradesh, 452001

I along with with my wife and daughter (total three persons) had taken a 6 nights/7 days tour of western USA commencing on 09Sep-15Sep last month. the tour package had two cost components, ie, land cost and travel cost. the former is negotiable and required to be paid in USD against exch rate of INR 66.00. the latter is not negotiable and is as per the actual. the company charged me INR 87627.00 per ticket well in advance. when i was handed...
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Bhaumik bhatia
from Mumbai, Maharashtra
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Horrible travel experience and worst customer 'care' experience

Address:Mumbai City, Maharashtra
Website:www.coxandkings.com

This is with reference to our trip (my wife and I) to Bhutan under the Bhutan – Dragon Kingdom package in Mar'15 booked through Cox & Kings.While we as a couple have travelled to a lot of places within India and abroad, on our own and through travel agents, I am disappointed (to say the least) that our experience with Cox & Kings (C&K) has been one of the worst travel experiences so far. While Cox & Kings is believed to be one of the best...
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Address:New Delhi, Delhi

Cox and kings.. A brand name whose subordinates totally unjustifies the name itself. Words like unprofessionalism unethical carelessness least-bothered fall short when I try to describe or even think of my experience with a prolonged brand name at the time of booking itself. It all started with my July 2015 booking of one of their most expensive Europe tours called EUEOPEAN DISCOVERY which travels to London covering entire Europe for...
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surender1986
from Delhi, Delhi
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No seriousness in cox & kings

Address:Gurgaon, Haryana

Dear Sir, This is to bring in your Notice that i was selected for paris Trip on behalf of Honda Buddy Loyalty Programme & was selected via lucky draw by Honda for couple tickets of 3 days & 4 Nights in Europe (Paris), but due to insufficient information of Cox & Kings my wife want able to utelize the same just because of rude behavious of Mr Kumar Kashyap from Cox & Kings to me & causes my whole Trip ridiculous . Not a single person...
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V
vermas07
from Mumbai, Maharashtra
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Not giving cash abck offer

Address:Mumbai City, Maharashtra

Coxandkings is giving ads since last three months that book any international group tour through HDFC Bank credit card and some cash back will be given.Accordingly I booked their Marvels of Europe tour for my family of 4, scheduled 24th August to 30th August 2015 through HDFC bank credit card and paid more than one lac rupees as initial amount.When I asked for their cash back offer their executive lied that it is not on group tour it is on...
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A
Alisha01
from Mumbai, Maharashtra
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Fooling and Misleading Customers to the height

Address:New Delhi, Delhi

I had booked a package for Dubai for 4 people.They qouted me the price on which i agreed and after a day of making payment, these people called me saying that the price of the package has increased by 7500 per person owing to the surcharge that is charged by the hotels in Dubai due to Id festival. When I enquired through my sources I came to know that there is no such thing.The surcharge is a standard thing that is charged by the hotels...
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S
ShrutiAmith
from Mumbai, Maharashtra
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Not received the payment receipt even after 2 months

Address:Mumbai City, Maharashtra

Hi, I have made a Cheque payment to Cox and kings HO branch( Andheri) to RM navneet poojary 2 months back for Rs 20000 as advance payment for International package for thailand on Sep 23 2015. Inspite of several reminders and mails i have not still got the payment receipt and further process.Nobody is picking the call and wants to share a common number. No i acing sam doubtful whether i should continue with the package or cancel it. i...
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