CraftsVilla.com Complaints & Reviews

Order no.[protected]..And shipment no. Is[protected]..i order this product on 9th august..the product material is not good..

I purchased a dress material from your valuable craftvilla, i received a differnt color so i resend the material after spoke with your side. They ask me the bank details to refund the amount through bank. But awaiting for your response still i never received any amount from your side. Pl help to recovery my amount from your side. Pl refer my last mail was august 8 2016

I ordar a handchain yesterday. My ordar no. Is[protected]. And i want to cancel my ordar its no. Is[protected] due to some persnal reasons. So plz cancel my ordar. So plz cancelled my ordar now... If you delivered it to me i am not able to received it so i can not received it... Plz cancelled my ordar...
.

I would like to lodge a complaint against cratsvilla.
They have really poor customer service and provide low quality material to fool people.

I purchased a saree online costing 2000 inr and when i received it it was very low quality and completely different from the picture shown in their site.
Why do they have to fool people. First of all, i got a tracking number after so much call to track my courier. Then, after receiving, i send three four emails, no reply. After, that i called one or two times, and they told to return the product to seller. I returned and it cost me a courier charge of 300. They told once the seller receives the product, they will refund the money. It has been six days no refund. I sent two emails no reply.

Please don't purchase from this site!! Its fraud!!
I really want to alert people about it!!

I'm very disappointed by ur product.I ordered u a bhagalpuri black lehenga but it's quqlity is very bad.so i dont need it.so i kindly request u to re-take ur product and refund my money as early as possible.pls plssssss sir plssss retake ur product.my order no:[protected]
TRK#[protected]
My address:
Shufaira am
D/OMahammad haneef.g I
Akb house
Near gandinagar school
Sullia.D K
KARNATAKA

Hi sir,
I have ordered a saree cutie pie collection on 3rd august 2016 and my order number is[protected] and my shipment id is[protected]. I have prepaid for my order also but still now product have been delivered to me.. Last due date for this product they mentioned is 10th august.. Please take an action in behalf my complaint.

Hi craftsvilla team,
I want to cancel my order[protected], as i like other saree more and even my address is getting changed. Please reconfim regarding cancellation so that i can order other saree which i liked.

An image
Gorgeous villa of kashmeera multi-color lycra embellished saree
Sku: mgorg[protected]
Seller: gorgeous villa of kashmeera
Qty: 1

Thanks in advance,
Hima

I have buy moksha fashion designer kurti it's stuff is too bad i want refund for that so pls make that for me immediately. Moreover it's not even stitched perfectly only single stitching is done on it. It's stuff is all messy. It's stichin is worse from all sides. It's buttons also not even attached on it! Please this is a request to you that please give my payment back.

Thnku

This product is not like that I have seen at the respective website.I just want to return it .so please return it and refund me.I have ordered a rose tunic.it is torn from its sleeve and there are various patches on it

Please cancel my order. It was placed by mistake. My order is[protected].I have already bought one lehenga so now I don't have to buy this one. Please cancel my order.

I have already returned the product by your arranged pick up on 3 rd and 5th August but I still not received any money back .
I had used cash on delivery payments options, so I will be very greatfull if you could return me my money by cash.
I had ordered 3 product and returned the same on to different days. Will you please arrange a quick refund because it's being so long. I am waiting...😞😕

Order has been delivered... but not appropriate .. so i want to return the product ..i already called to the customer care no. on mobile ..but they said the order is not delivered...i m sending the order bill picture please return this

Name - fiza tarannum
Order id[protected]
I want to return my product bcoz it fabric is poor so send me the details how to return it...

I hve ordered 1 salwar kamis material and one one piece on 9/8/16 and just now at 4;00 pm on 13/8/16 ive got my delivery and as far i checked it completly differt from what i ordered and soo i dont want my product any more plese take back fast bcz its soo so cheap and felling like you fooled us... And i dont want to say much more just dont want your product and want to return it... As soon as possible take it away..

I have ordered the dress material from craftsvilla(order no[protected]. The dress material was supposed to be cotton, but it was not. So, i returned it on 17th July 2016. since then i m trying to get the refund, but they r not taking any action. I have filed complaint also(ticket no http://craftsvilla.freshdesk.com/helpdesk/tickets/1133332
). When i contact they earlier said within 7 days it will you will get refund. But even after 13 days it was not refunded. Now again when i contact they say another 7 days. so it is highly irritating and i am very upset with the service.

I ordered boota top banglore silk bootam santon dupatta suffon semi stretched dress material through craftvilla.com online shopping website on 07/08/2016. i received the dress material on 11/08/2016 through (your service was good but orrect dress was not sent)
Fedex courier
Order no:[protected]
Dated : 08/08/2016

When opened the cover the dress what i ordered was not sent instead you have shipped luxurious export exclusive designer collection blue salwar. actually what i ordered was boota top banaglore silk bootam santon dupatta suffon - sold by: (material code: sku : mhanc[protected]) this was conformed by your telecollers

Hence requesting you to guide us how to send the dress material back to you and dispatch the correct boota top bangalore silk bootam santon dupatta the receipt is attached and the dress material photos.

Attachments: the receipt is attached, the wrong dress photo is attached and required dress material photo is attached

Regards
A. bharathwaj
Asst. general manager
Beml limited - kgf
(govt of defense organisation)

Refer order No.[protected].
I ordered a saree SKU-MAMAR [protected]. The item was delivered
On 12 Aug.2016 after paying Rs.1950/-
After coming home I found the saree inside the packet was not the one which I ordered. So I want to return it and the ordered one may send to me at the earliest.
The address for returning the parcel may please be informed.
My contact number.[protected]

After giving the order no message is given no track message very bad service. As compared to other company I will never buy from u .

Hi craftsvilla,

This is simmee rai, from delhi.

I want to return one product, which i pursed from your craftvilla.
Order no:[protected].

Simmee rai,
Contact no:[protected]
Email id:roy. [protected]@gmail.Com
Address:b1block, house no 111, gali no_5, new ashok nagar, delhi, pincode:110018.

I had ordered for three gowns under orderno.[protected],[protected],[protected]. Since the quality of the cloth was not according to the specifications. Therefore i wanted to return it and after great effort the representative arranged for a pickup. However, i haven't got any confirmation about when i will get my refund for rs. 3506 (For three gowns) inspite of providing my bank details etc. On the mail address of craftsvilla. Gowns). Therefore, please help me in securing my refund. Thks annie jeejo.