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CraftsVilla.com Complaints & Reviews

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Last updated Dec 30, 2022
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CraftsVilla.com reviews & complaints page 30

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M
Mukta Panwar Agrawal
from Noida, Uttar Pradesh
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Jacket styled red suit

Address:Dewas, Madhya Pradesh, 455001
Website:Craftsvill.com

I have ordered red jacket suit which is different from the picture shown on the website, i want to return the suit.i have already complained about the product but till date i haven't received any call to where to drop the parcel.I want my money back soon.I am trying on the Craftsvilla number but no one is picking up the phone, Plz do let me know the address where to drop the parcel & how can i get the refund...
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N
nepali
from Mumbai, Maharashtra
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I want cancel my order

Address:Mumbai City, Maharashtra, 400002
Website:www.craftsvilla.com

My order no is[protected]. I want to cancel the order and please return my money. It is not suitale for me. kindly cancel the order and return my money as early as possible....
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P
Pavana Ramakrishna
from Bengaluru, Karnataka
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# 41689051703 i want refund of my money

I ordered to for Anarkali semi stiched material and it has dispatched to me. but it is completely different what i have ordered it is not worth of what i paid. so am demanding please take back your product n return back my money....
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S
spandanakbnr
from Hyderabad, Telangana
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Regarding not receiving of my order

Website:craftsvilla.com

We have orderd a saree from cratfsvilla on november 27th 2015. it has been mentioned in the mail that we will be gettng our order by december 4th. it has been 11 days till now.. there is no message or any other email or contact from craftsvilla people regarding our order. we are even unable to trak the order from the link given in their site....
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V
VTyag27
from Noida, Uttar Pradesh
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An anarkali suit

Address:Mumbai City, Maharashtra
Website:Craftsvillla

I had orderd a off white and black colour anarkali suit N i have recived the order today but it is entierly different from what these guys had posted on their website . The colour texture stuff material everything is different . I want it to be refunded as soon as possible . Thnak you...
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N
Nihal Bhavsar
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102413225

Address:Ahmedabad, Gujarat, 380013
Website:Www.consumercomplaints.in

There Wrote "Free Home Delivery & i'v seen 100/- Rs extra For shipping & handling. If you wanna charge us for home delivery then why you wrote free home delivery on website? I just wanna cancel my order.. JUST CANCEL IT & after this complaint I receive any product then I'M NOT RESPONSIBLE FOR IT....
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Address:Patna, Bihar, 800014
Website:CraftsVilla.com

Refund payment made as cash on delivery as I have not received the stuff which exactly shown on website is totally different color & stuff/fabric ORDER NO.- [protected] (51006_Green color velvet designer gown) Return courier name -DTDC Express ltd. Return courier Tracking number -K82787721 Name of Payee / Your name as in bank account- Snehlata Kumari The Product (51006_Green color velvet designer gown) which has been delivered on...
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A
Ashveen Kaur
from Delhi, Delhi
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Poor quality product return

Address:160059

Dear Craftsvila Team, I had ordered a Saree from craftsvila via crazy sale (Surat, Gujarat). It was the first experience but i must say it was worst experience ever. First of all the quality product was very poor. And the number was written on the courier was not reachable since 2 days. And when i registered a complaint through email in Craftsvila, they reverted back o send the courier in 7 days to the designer address which cost rs....
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R
Raghav Mangal
from Noida, Uttar Pradesh
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About lehenga

Address:Ghaziabad, Uttar Pradesh, 201001

I talked about returning the lehenga and according to the procedure i have courier the lehenga to the given address and now i am providing all my details so please return my money back. Bank account no:-[protected] Please transfer my money to this account number. Thank you...
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9
9818938910
from Delhi, Delhi
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Product quality & measurement issue

Address:New Delhi, Delhi, 110044
Website:craftvilla.com

I Jitender Choudhary, Order no:[protected] ; Description : Patiala brigade black and cream cotton embroidered salwar suit ; SKU CODE : MFASH[protected]; Total Paid Amount Rs: 1149/- from fashion and you through CraftVilla.com.

The product suit cloth received of very bad quality, shirt cloth colour fade; salwar cloth with holes in it and short in lenght, not for patiala;very poor quality. Very much disapointed & warst experience...
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N
NithyaAnbalagan
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Wrong Product Delivered twice

Address:Chennai, Tamil Nadu, 600106
Website:Craftsvilla.com

Hi, I have ordered the chudithar material but you have delivered the same product twice instead of the one attached. Kindly send me the attached image material. Craftsvilla Order:[protected] This is te product missed to delivery Craftsvilla Order:[protected] this is the product got delivered twice. i have attached the missed product, Please refer and send me the ordered one. Regards, Nithya A...
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C
Chanda Jadhav
from Aurangabad, Maharashtra
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Fabric of my cloth is not good and colour is dull

Address:431001
Website:craftsvilla.

I have placed my order so many days before but i got it late and i have ordered the long anarkali of pink color but its fabric is not good and the company representative are not picking my phone they are also not calling back. i hope u will help to take this order back, and please give my money back...
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M
manju jk
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order is not visible

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

I ordered a salwar material Designer Red Heavy Embroidered Georgette Salwar Kameez MWHAT[protected] / WS[protected] I continued as a guest user and paid the amount Rs.1099 for the same. neither i received a message in mobile nor a email but amount got debited from my account and the transaction details are date:221115 debited to :www.craftsvilla.com Mumbai IN transaction no:74163265327326125269250 amount:1, 099.00 time :12.45am kindly...
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D
deepa tomar
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Craftsvilla.com

Address:110091
Website:craftsvilla.com

Maine two anrakali suits order kiye the unki quality diaplay me diye gye suits se alag h bht ruf tuf h ye so pls refund my money coz i m a student n i hv no extra money. Maine custumer care pe v call kiya tha but koi respons nhi mila tbhi ynha conplain kr rhi hu bs mujhe kuj nhi kehna is site k bare me bs meri money refund kr dijiye extra koi v coversation nhi chahiye is site se pls Kisi k pas faltu money to h nhi k vo aise hi waste kr...
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S
sulab29
from Hubli, Karnataka
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Double payment

Address:Mumbai City, Maharashtra
Website:craftsvilla.com

On 16thoct2015 we ordered for a embridarysari order no.[protected] under mail id venkanna48/@gmail.com and payment made through debit card of corporation bank of sulabha v kulkarni on 17thoc2015 we ordered for the same sari under order no.[protected] under e-mail id [protected]@gmail.com. on 19/10/15 we made payment of rs.2015/ through credit card of hdfc bank of nachiket kulkarni who is my son We received sari for this transaction but we...
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V
vickyvik
from Mumbai, Maharashtra
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Return courier charges not refunded by craftsvilla

Address:Mumbai City, Maharashtra, 400063
Website:craftsvilla.com

Hi,

I ordered a GREEN Designer sari Transaction #[protected] and the product code is MFEST[protected] on 27th October, 2015 worth 2490 with shipping charges 100 totaling 2590. The product I received was RED sari instead of GREEN, so I returned it spending 350 as courier charges on 2nd Nov, 2015. On 18 Nov, 2015 I got my product amount 2590 back but for return courier charges Craftsvilla is providing me with Rs 100 coupon which...
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S
sree.reddy 1075
from Coimbatore, Tamil Nadu
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Kurthi (Dress top)

Address:Hyderabad, Andhra Pradesh, 500081
Website:craftvilla.com

U didn't respond my call...calls are disconnected...i wasso much times calling call was lifted and disconnected...i didn't get any message in my e mail.id...i could ordered but u could'nt send any message...craft villa is a VERY BIG CHEETTING..ANY BODYDON'T BUY this products...you are a big cheeter...FIRST U YOU REFUND ME...MY email.id sree.[protected]@gmail.com.
i orderd september...i recived november[protected]...but...
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T
Trishaswaroop
from Varanasi, Uttar Pradesh
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Product not yet delivered

Website:Www.craftsvilla.com

I have ordered for a dress online about 15days back. I got a msg from them..stating aramax #. And asking them to contact 33003300 . I called on the given number.they are saying the aramax nmbr is invalid. This is highly dissatisfying. Aramax nmbr is [protected]. This was my first online order from craftfvilla. And a very bad experience....
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R
ravibhardwaj9999
from New Delhi, Delhi
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Fancy chiku and red party wear salwar suit

Address:New Delhi, Delhi, 110085
Website:www.craftsvilla.com

Respected Sir/Madam,
I booked a Salwar Suit from Craftsvilla.com website. I paid through internet banking for this product. I got damaged product. when I call to craftsvill customer care, executive told me that please contact to seller for your dispute. I called to seller he asked to send this damaged product back to me and I will send you fresh product. I did the same. I paid Rs.150 for shipment of that product again to deliver...
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C
Crystelle Boutiq
from Thiruvananthapuram, Kerala
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Merchant/seller payment not released since 3 months

Address:Thiruvananthapuram, Kerala, 695583
Website:craftsvilla.com

Its been 3 months since i have been mailing and messaging for my payment. Each time they send reply after 2-3 messages that they are waiting for the code. I never knew it took 3 months to get a code from bank. Amount of Rs 5000 + pending with them. And then don't even bother to give a call or at least reply properly to it....
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