CraftsVilla.com Complaints & Reviews

Sir,

I regret to inform that i am not satisfied with the above referred item as i am not at all satisfied with the design and material because it is not as per display. So i request yourself to take back the item and refund my payment to the following address by way of cheque.

Chitra rajan
#1, 2nd floor, 2nd cross, 2nd main,
Chamarajpet,
Bangalore - 560 018.
Ph. [protected].

Hi,
I had ordered for a toe ring toe rings sku :mchec[protected]
An amt of rs 199 is deducted from my account but after that it said transaction failed. Why is so.So basically amt is deducted and i haven't received any confirmation on my product purchased. What do i do to get my amt refunded or to get that toe ring delivered to my postal address.
Regards,
Rejina
Email id: rejina.[protected]@gmail.com

Hi, I am pinky, i had bought a suit from craftsvilla its shipmwnt code is[protected] vendor name is famina but i didnt like the colour i want to change that suit by buying another suit from here.Plz response me as earlier as you get my msg.THANK U

I paid for the dress online at their portal. They delivered the item to some wrong fake customer even when I had given my address correctly. I have already registered a complain on their portal. There is no response from them and there is no refund as well

sri, I had put an order for above mentoned subject on 21/6/2015. I received SBI message that 1649 deducted for KRIBHA HANDICRAFTS PVT GURGAON INDtxn#[protected]., till today neither received dress nor any message.kindly take immediate action in the matter. sayed abdulkadar peerzade j, m, road near jhanda katta VIJAYPUR karnatak 586101

hiii, I Am naina i had bought a suit from craftsvilla its shipment code is[protected], vendor name is FAYDA BAZAR but i didnt like the the colour or stuff of it i want to change that suit by buying another suit from here plz response me as earlier as you get my msg

hey, i purchased a product from craftsvilla.. Shipment#[protected] Vendor name: Vastrangi-craftsvilla.com I m not satisfied with the product..it is totally different as i saw on your site..I just received the product At 11:45am today. So please return my payment as soon as possible. thankyou

Hi team, I made a purchase of a sree and amout also debit from my account, , , , i recieved mail stating that succes full purchase and after 15 minuts i recieved mail n sms stating that payment failed may i please know the reason ...????? as my amount is alredy debited from my accoutn ahy it is showing tht process did not completed ???? can u place an order and use that apyment only ... your contact number i alis not availbel regards pratiksha

I have ordered 2 Saree & one suit. order no is[protected], A31966611 & eg62616322in . My email id- mittal.[protected]@gmail.com. but it's quality & look is not as per the photo on cratfsvilla website. So I want to return it. Kindly refund my money as I am not satisfied with your product. Please resolve my complaint ASAP...

Shipment#:[protected], Track Number: [protected] ..the number u have gave is not at all o[censored]se. I want to return produce.. it was saree.. it did not satisfied me n it wass ton in the center and have too cuts on it.. give my money back i dint want to waste it... .. send me the complain number i[censored] have any esl number...

I have ordered Sarre. order no is [protected]. My email id- [protected]@rediffmail.com but it's quality, size & look is not as per the photo on cratfsvilla website. So I want to return it. Kindly refund my money as I am not satisfied with your product. Please resolve my complaint ASAP.

Please Check Bellow mail send by you. But till date i am not got my material, Courier representative said that we are not supping in your area, please pick it from Ludhiana.Or we are sending it back. Please look in to this matter on urgent basis.. Also Reply me... Anurag Arora [protected] Sales [protected]@craftsvilla.com via amazonses.com Jun 13 (12 days ago) to me Craftsvilla.com Hello, Anurag Arora Your order has been shipped by the Seller. You can track the status of your order by logging into your account. If you have any questions about your order please contact us at [protected]@craftsvilla.com Monday - Friday, 10am - 7pm IST. Below are your tracking details: Shipped By Tracking Number PROFESSIONAL SRT40133840 Below are details of your Shipment #[protected] for Transaction #[protected] Image Item Sku Qty Unit Price Prices 100% COTTON EMBRODEIRY COOL COLOR DRESS MATERIAL_906 MEBUY[protected] 1 Rs. 0 Rs. 0 Sub Total: Rs. 1, 099 Shipping Charges: Rs. 100 Grand Total: Rs. 1, 199 Billing Information: Payment Method: Anurag Arora Progressive Dairy Solutions Limitedc/o Dhaliwal complex, jagraon road, Mullanpur, Punjab, 141101 India T: [protected] Credit Card / Debit Card / Net Banking - International Credit Card Accepted Shipping Information: Shipping Method: Anurag Arora Progressive Dairy Solutions Limitedc/o Dhaliwal complex, jagraon road, Mullanpur, Punjab, 141101 India T: [protected] Shipping - Standard Shipping Thank you, Craftsvilla.com

Stock was not available yet they have taken my order. I cancelled my order & ask for the refund, they said it will be refunded in 15-20 working day. but till date no refund is received. Fake customer care number. never connects. Their num. is +[protected] E mail is [protected]@craftsvilla.com Address: Registered Address: 36, Centrium, Lokhandwala, Kandivli East, Mumbai - 400101 Corporate Address: 1502 G Wing, Lotus Corporate Park, Goregaon East, Mumbai - 400063

i want to return the anarkali suit ( sayona 01)i bought from ur site because of its defective material.details of shipment #[protected] for transaction #[protected] and tracking No. [protected] order dated 16/06/2015. please provide procedure of returning the consignment and also provide address to return the consignment. please sent details your email id. madhav.[protected]@gmail.com

I have ordered my 100%cotton embrodeiry multi color dress material on 4th june 2015 and its been shipped to salem on 6th june 2015 which should be delievered to namakkal address.But i havent received my parcel yet !! Tried calling ur customer care no. and also i have mailed you but couldnt get a proper response.And its been 21 days since i ordered !! kindly do the needful !! and my order no.#[protected] and tracking no.[protected]. regards, Dr.Jayabaarathi Jayabal

I MAKE A ORDER OF RG MULTI PRINTED DOUBLE COTTON BEDSHEETS WITH 2 PILLOW COVER ON 15.06.2015. I MAKE THE PAYMENT OF RS.499/- . MY MERCHANT REFERENCE NO IS[protected]. MY EBS PAYMENT ID IS 38203061. BUT NOW TILL TODAY I AM NOT MY ORDER OR ANY COMMUNICATION FOR DELAY OF MY ORDER. PL LOOK IN THIS MATTER & DESPATCH ME MY ORDER AS EARLU AS POSSIBLE. THANKING YOU. S.P. RAUT-JALNA (MS) [protected]

I bought a suit piece from faeda bazar, company from gujrat through craftsvilla online portal. This is the first time when I bought any product online through this portal, but unfortunetly the product dispatched by them is not as mentioned on website. As promised bottom cloth should be pure cotton as attached in photo but i found a rough synthetic cloth which disappointed me. Even I didnot find any stones on my upper cloth which is shown in photo. I request you to kindly return my amount i.e. rs. 950 and take the product so that I can utilize that amount to buy any other product. Dispatched through Aramex in gwalior. Description 6027_new arrival red with white design.

Hi, We have ordered the black with light and dark pink dress material, but we have received black with light pink and dark blue, we want only black with light and dark pink dress material, please re collect the dress material and provide us the exact product which we booked, we have paid Rs.1, 716 for the dress material, so kindly check the attached dress material which we have booked and which we have received, so kindly arrange for a reverse pick up and deliver us black with light and dark pink dress material as booked earlier and the picture of that is attached in this complaint email.

I select one product and bouhgt online, two days later, It is not ok, click again to order;and once again at all three times with three different payment of course!!! for the same product...it is inadmissible as practise.Then when I received the third one I decided for a return so that he can refund me my money, almost he continue to lie saying happy to HELP you Happy to Help you, the days, the month past He deal with DHL He refused the product and not capable to say we w'ont reimburse, do the neccessary between Dhl the customer/really I think that there is no control with these people.THey d'ont care... I will talk about may people be carefull.It is not a good site.not serious at least.

Its been 13 days i ordered Ethnic Dhoti Pants qty 1 but still i haven't got any update on this the estimated delivery time in my account its showing 17/06/2015, i mailed to the customer care too on 20/06/2015 but no reply, when i m calling to the given number +[protected] nobody is there to pick up the call, i need the immediate action on this complain. Hope there will be a response from your side.