CraftsVilla.com Complaints & Reviews

Sir, i m sonika sareen (Steno d. I. E. T. - saru - chamba - h. P. 176310. Purchased online dress blue net suit on 7th july using atm / sbp debit card for a purchase worth 545 on pos 00001824 at pay u in txn#[protected]. I have not get any information or track no. And nothing. Dress to pata nahin kahan hai. What to do now after 20 days. Contact no. [protected]

Sir, We had ordered a dress material on July 22nd through crafts villa, details of which are as follows: Shipped By Tracking Number DTDC A[protected] Below are details of your Shipment #[protected] for Transaction #[protected] Image Item Sku Qty 01-orange crush dress What is the status of this order?

I had placed below order on 22rd June. Still not deliver. When i asked to seller he replied that it not available. Now i want to cancel the order and want my amount refund. I already mail this information to your customer support mail id. Unfortunately does not get reply. Order detail given below.

I had placed below order on 3rd July. Still not deliver. When i asked to seller he replied that it not available. Now i want to cancel the order and want my amount refund. I already mail this information to your customer support mail id. Unfortunatly does not get reply. Order detail given below. Your Transaction #[protected]

This is to inform u that your product which is shown on the screen is very different when it is revived and the quality o[censored]r product is very 3rd class...

you should give good product which we see on your site...

And i would like to tell everyone don't order any thing from this site ( CRAFT VILLA) the craftvilla is totally FAKE and vest fabric quality...

Dear Concerned,

As after seen and observed your materials are seem to be changed I was ordered for Lady Bazaar and i received designer net brasso anarkali dress, so i request you to take it back and deliver the lady bazaar dress material and remaining amount i will pay COD once i receive the material. Basis to our city -Bangalore Pin Code -560057, Can you ensure facility status to submit more orders at earliest. Awaiting your fast response,

Warm regards
Poornima
[protected]

My order no. /client no.:[protected] for peach designer net brasso anarkali dress from craftsvilla.com I received my order on[protected] from : Ranchhodnagar, Raw House, B/s Akar spor club, SURAT-395006.

But there is one big spot in dress and also not comfort in size.so i request you to refund money and take it back.

Anand Gandhi
M-[protected]

Dear Concerned, As after seen and observed your materials are seem to be good and rates are relialable, sofar, we need some material on COD Basis to our city -CHITRADURGA Pin Code -577501, . Can you ensure fecility status to submitt more orders at earliast, . Awaiting your fast response, . G.R.Manjunatha [protected]

I recently purchased products from your website but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

I recently purchased products from your website but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

I recently purchased products from your website but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

I recently purchased products from your website but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

I ordered a material last week. Order no #[protected]. I received a damaged one. I immediately mailed customer care for replacement. My initial mail was answered and later on I am not receiving any mail from them. When I checked the status of the ticket, it is closed. A poor customer service I have ever seen.

Dear Team, I have purchased one unstitched suit from your website on 13th July, 2015. I have received my order but the quality is very poor and the picture of suit which you were appearing on the website and the material which i have received from your side is totally different and worse. I am very unsatisfied from you people. Please return this product and reverse my money in my bank account. Please do the needful and revert back to me as soon as possible. Details are mentioned below: Amount of product: Rs. 979/- Description: Metroz Women's Sky Blue Chanderi Unstitched Design- Bought on craftvilla.com order:[protected] Invoice No: RSHOPVOIE00735 Dated: 14/7/2015

i have craftsvilla seller account

very poor services

i have try last two month for my product promotion in home page

but i have no recive any replay

i see in caraftvilla some product is very old and this product promotion

no chance other vendor promotion

only 5 to 10 vendor product promotion in his home page

other vendor is waiting for promotion

I have given 2 orders on 16.07.15 online but yet has not got any further emails, sms or calls regarding the orders. My 1st order : Trans #[protected], Vendor : Bawri Fashions NX, Product Sku : MBAWR[protected]. 2nd order : Trans #[protected], Vendor : H. V. creation144, Product Sku : MH. V.[protected]. Please process the order & delivery asap.

Ticket ID - 341415.tell me status for this ticket no.
Return courier name :first flight
Return courier Tracking number :D991b4590680
Name of Payee :Sachin Garg
Bank account number :[protected]
Bank name :oriental bank of commerce
Bank IFSC code :ORBC0101200

I recently purchased products from your website but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

मैने २०जुन को complaint दि थी आज पुरा एक महिना हो गया मुझे आपके तरफसे कुछ भि रिस्पॉन्स नही मिला मुझे मेरे पैसे वापस चाहिये नही तो मै पुलिस मे रिपोर्ट करुंगा मैने आपका सामान वापस कर दिया है

I ordered 2 sarees total amount. 6888rs. Out of which fabric of one saree is worst and 2nd saree is not exactly the same as shown in the image. When i complaint them softly to take oy back. I was shocked to see the pick up services of craftsvilla. Where aprt from this company we have many online shopping companies who are delivering product to the entire part of India and recalling the product by their own courier (Homeshop18, Paytm, Snapdeal and so on). But for the first time I heard that for returning the product I have to arrange courier by own and have to bear courier expenses which will be reimbursed through just a 100rs voucher of craftsvilla to shop with them in future. Which will not benefit to us, it will just benefit to them only. This is really very bad thing that they are delivering the sarees to my address with extra delivery charges but telling me to courier it back to their vendor's address rather than picking it up from my address. I am an old lady and do not have knowledge of this courier services. And they are now troubling me because they have earned rs. 6888 from me. Every company is having their pick up services in delhi and in my location because it comes In city but they are the special one they have special policy that they can not arrange it. So now they do not care for customers pain or grievance.  BAS PAISA MIL GAYA TO BHUL GAYE. Their SCHEME IS - AB KISI KO KOI PROBLEM HAI TO APNE RISK PAR USKO SOLVE KARE. RIGHT? ?????? Now I will never shop with craftsvilla. JUST I WANT MY 6888rs. BACK F4OM THEM AND THEY HAVE TO PICK THEIR SAREES NOW I DO NOT WANT THEIR PRODUCT. PLEASE TAKE SOME ACTION...