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CraftsVilla.com Complaints & Reviews

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Updated: Jun 19, 2024
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CraftsVilla.com reviews & complaints page 44

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T
Thanvi Yash
from Bengaluru, Karnataka
Jul 9, 2015
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Address: Bangalore, Karnataka

Hi Team, I received your product(order no. [protected]) from (Aremax) but the fabric is not well & it is very large & lengthy. I mentioned i want small size dress but you send large because I want to return the product. My account details are given below Account Name- RAJESH Y T, State Bank of Insi, Bangalore, Account Number-[protected], Branch-HSR L ayout, Bangalore
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    Madhu@123
    from Gurgaon, Haryana
    Jul 9, 2015
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    Address: New Delhi, Delhi

    I have purchased one dress material on[protected] and its was dispatched by the seller on[protected] but till today 09-Jul-15 I have not received my product. Even I have contacted that stupid courier service Shree Nandan courier (tracking id is[protected] also but they also are giving false response everytime. I am fed up of all this and even craftrsvilla customer care number can never be contacted and complaint tickets they are raising are pathetic as there is no proper response. I want my refund for this order and i highly recomment that never go for shopping on this site.
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      bujjasatish
      from Yarada, Andhra Pradesh
      Jul 9, 2015
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      Address: Hyderabad, Andhra Pradesh

      Hi Team, I received your product(Oxidized GoldenJhumka-bought on) (Aremax) but the fabric is not well, I want to return the product. My account details are given below Account Name-SATISH B SBI Account Number-[protected] Branch-GUDUR, NELLORE [DT], AP, ifsc code: SBIN0000843... Yours, Satish.B [protected]
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        Niranajni
        from Mumbai, Maharashtra
        Jul 9, 2015
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        Address: Chennai, Tamil Nadu

        The OrderId[protected] was placed by mistake, I spoke with the seller V&V shop, surat. The seller has stopped the dispatch of the above mentioned order. Please let me know when the money Rs.799would get refunded? The seller Addrees Seller Name: V & V shop Seller Email: vandvshop.[protected]@gmail.com Seller Telephone: [protected] Seller Address: ["211, \r", "Shri Kuberji Textile Park - 2, \r", "2nd Floor, \r", "Behind Belgium Square, \r", "Way Besides BSNL Office, \r", "Ring Road, \r", "Surat- 395003"] Seller City: Surat Seller Country: IN
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          newtech pbvr
          from Idukki, Kerala
          Jul 9, 2015
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          Address: Ernakulam, Kerala

          Dear craftvilla Team Iam one shping from your online service, my order ID[protected], But dress ( shalwaar) not get yet.. kindly arrange earlly as possible .. Details given below... Designer Red Heavy Embroidered Georgette Salwar Kameez Ethnic deal Seller Email: [protected]@gmail.com Seller Telephone: [protected] METHN[protected] 1 Rs. 1, 559.00 Discount Amount : Rs. 0.00 Shipping Amount : Rs. 120.00 Grand total : Rs. 1, 679.00
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            Poornima N
            from Udupi, Karnataka
            Jul 10, 2015
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            Address: Bangalore, Karnataka

            Hi, I received your product, the fabric and color are not as same as seen in the online. Please exchange the saree at the earilest. I am herewith given details Shipment #:[protected], Track No.:[protected] Courier Partner: www.aramex.com-craftsvilla.com. Ordered date: 29/06/2015
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              NOOREALAM
              from Delhi, Delhi
              Jul 8, 2015
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Hi Team, I received your product(styleofsurat)from (Aremax) but the fabric is not well, I want to return the product. My account details are given below Account Name-MOHD NOORE ALAM Account Number-[protected] Branch-ASHOKA NIKETAN, NEW DELHI [DL] ifsc code-UTIB0001261
              +1 photos
              Request you to please share the status of my return product accordingly.
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                R
                ranjeet singh c
                from Mumbai, Maharashtra
                Jul 8, 2015
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                I return a lady suit be for 50 day to craftvila by tirupati courier dockit no is [protected] on 13.5.2015 . So many time i try to call customer care no but al lway no reply. i have wrot 10 nos e-mail to them but they reply only two three mail. my refund still not come All corresponding mail attached . Craftsvilla [protected]@craftsvilla.com via email.freshdesk.com May 28 Reply to me Hi Ranjeet Chaudhary, Please help us with below details. : **Bank IFSC code: - Happy to serve you! Regards, Craftsvilla.com - The Marketplace to Discover India Facebook Twitter Blog Linkedin http://www.craftsvilla.com/world-ethnic-day.html Ticket: http://craftsvilla.freshdesk.com/helpdesk/tickets/226742 Ranjeet Chaudhary May 28 Reply to Craftsvilla sir IFSC ODE ICIC000246 Craftsvilla Hi Ranjeet Chaudhary, Thank you for writing to us. As per your request we hav... May 28 Ranjeet Chaudhary Jun 11 Reply to Craftsvilla Dear Sir, Request refund my money . Ranjeet Chaudhary Jun 19 Reply to Craftsvilla Remainder no - 4 Dear craftvila staff, This is my last remainder for you. If you not unable to refund my money with 4 working i will go to consumer court . Ranjeet Chaudhary Jun 25 (13 days ago) Reply to Craftsvilla Remainder -5 Dear craft villa Staff, Are you dont want to refund my money? Have you any technical problem. why not replying my mail. Craftsvilla Hi Ranjeet Chaudhary, Apologizes for the Same, Please note that as we have ch... Jun 26 (12 days ago) Ranjeet Chaudhary Jun 26 (12 days ago) Reply to Craftsvilla Dear Sir All details are in blow mails pl check it. Order no 1 has sent to you pl refund my momey soon Craftsvilla Hi Ranjeet Chaudhary, Thanks for the reply, As per your email we understand t... Jun 26 (12 days ago) Ranjeet Chaudhary Jun 26 (12 days ago) Reply to Craftsvilla Sir Ok you refund . Ranjeet Chaudhary 1:26 PM (1 hour ago) Reply to Craftsvilla dear, Are you refund my money or not. Pl tell me .
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                  Disha Kadam
                  from Ahmedabad, Gujarat
                  Jul 8, 2015
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                  Address: Thane, Maharashtra

                  Hello Madam / Sir I want 3001_Evelyn sharma Cream Embroidered Ankle length anarkali suit - Online Shopping for @Amazing Handmade Gifts by styleofsurat Plz Help Me Its Urjent Plz Replay By Mail [protected]@gmail.com Regard Disha Kadam
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                    arunbh
                    from Mumbai, Maharashtra
                    Jul 8, 2015
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                    Address: Bhopal, Madhya Pradesh

                    we have placed below order the suit we get very bad condition. they have said pl return this and we will give you voucher or replace but after so many days no body answering. pathetic guys the number shared of retailer by them is wrong .. where can i file complaints against crafts-villa. [protected] Arun Bhardwaj 1 26/05/2015 Shipped To Customer 02/06/2015 TIRUPATI COURIER PVT LTD. View Order Items Product Name SKU Qty New Black Floor Touch Embroidered Designer Anarkali Suit MRKFA[protected] 1
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                      nahid meraj
                      Jul 8, 2015
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                      Address: Gorakhpur, Uttar Pradesh

                      Myself Nahid I had ordered one red colour suit but after receiving the same I found that the quality of fabric as well colour was completly different as shown and mentined in detail, kindly provide me refund, my email id z [protected]@gmail.com
                      +1 photos
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                        E
                        Eppsita
                        from Bengaluru, Karnataka
                        Jul 8, 2015
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                        Address: Bangalore, Karnataka

                        Hi Team, Have order a lehanga from 'www.craftsvilla.com' worth Rs 4999/-, and i received the order on 6th july, 2015.I am very much disappointed after receiving the product, it is not as per the image displayed on the site.The duppatta color is completely different (its black in image but i received a green one).The design quality doesnot seems nice at all.In the display they have mentioned the product is of 2KG but when i Received it was of 0.5 KG. Immediately i have decided to return the product(on 6th July, 2015) so i wrote a mail regarding returning of the product to '[protected]@craftsvilla.com' but till today i have not received any response from them, even if i tried calling to customer care number provided by Craftvilla([protected]) but i dod'nt receive any responce.I have request them to receive the product and deposit the money to my bank account. Kindly please someone help in resolving this issue. Thanks in Advance. Ward Regards, Eppsita
                        CraftsVilla.com customer support has been notified about the posted complaint.
                        yes, thanks for notifying after 2 day .

                        Before placing the order i have confirmed with craftvilla that there will be pickup servicing if we d'nt like the product but after 2 day its being notified that there is no pick up services and also the product should get delivered to the seller with in 7 dayof delivery date.If you guys respond to the mail after 2day then its not the write way of managing the customer and expecting the delivery with in 7 days.Also you people are not going to pay the charges of the post.

                        Anyhow i have posted the product to the seller and mailed the details to you, the product cost was RS.4999/- and as per my conversation with customercare of craftsvilla, request to transfer additional Rs 100/ to my bank account without giving the craftvilla voucher.
                        Please transfer (4999+100=5099/-)amount to the bank details shared with you in the email.Expecting the refund on time.
                        Really the services provided by craftvilla is very much unsatisfactory, will never suggest others .
                        regards,
                        Eppsita
                        Hi Craftvilla team,

                        At-least please respond/confirm to mail recent mail.

                        Regards,
                        Eppsita

                        Craftsvilla.com — my order is not delivered to me and i transferred amount of rs.1449 to craftvilla

                        Order no.[protected] Amount paid 1449 This order is not delivered to me Ac XXXXXXXX00422493 Debited with Rs.1449.00,[protected]:55:30 using debit card.Link ADHAR to A/C if not done Aval Bal Rs 41293.53 CR Helpline [protected]

                        delay of cash back

                        order no[protected] and customer complaint no-35189 inform you that. I have not received my cash back due to your delay. do not cheating as your customer. so necessary action taken at an early date. Because one month have gone.
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                          parvezmaxo
                          Jul 8, 2015
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                          Address: New Delhi, Delhi

                          My self aas mohd and my mobile number is [protected] i have booked a royal blue embroidered designer suit on 25 / 6 / 2015. But after 12 days i have not received the same suit. The seller name is whatshop enterprises. That is totally fraud. So plz advice me wht i do?
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                            Eppsita
                            from Bengaluru, Karnataka
                            Jul 7, 2015
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                            Address: Bangalore, Karnataka

                            Have order a lehanga from 'www.craftsvilla.com', The Product was not as per the image displayed on the site.The duppatta color is completely different (its black in image but i received a green one) and material is also very bad.in the product details they have mentioned its weight 2KG but the prduct which i received weight exactly 0.5 KG.I am very much disappointed after receiving the product so immediately i decided to return this product and get my money refunded to my Bank account.They have charge Rs.4999/-. so i dropped a mail to '[protected]@craftsvilla.com' requesting return of the product .its almost a day over i have not got any response from craftvilla. Please some one help me in getting my money back. I have received the product on 6th july, 2015 and on the same daY(6th July, 2015) requested to [protected]@craftsvilla.com' to return the Product, but till today i have not received any responce from the Craftvillas team.
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                              Sunshine90
                              from Hyderabad, Telangana
                              Jul 7, 2015
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                              i made an order on[protected] and till now I didn't receive my dress and whenever i call him, he use to say it is been pending due to out of stock. When i get too frustrated over his same excuse, i said him to return my money and i dont want any dress at any cost. But in vain he is doing the same excuse and the worst is that he is not receiving my call now. Please i want my money back and i want to say every single person not to buy any product from craftsvilla. They are not upto what they say. Name and number of that fellow: Sanjay [protected]
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                                Arsh Khiara
                                from Bengaluru, Karnataka
                                Jul 7, 2015
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                                Address: Bangalore, Karnataka

                                Customer Service is disguisting... I was trying to get in touch with customer care people for almost 6-7 hrs But I couldn't get the any response from these people... when ever i tried to call customer care number it was getting disconnected. Please dont ever prefer CRAFTSVILLA.COM for shopping.. This is Insane, , bloody **** website... No proper service is given to the customers...
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                                  Lakshmi Gopi
                                  Jul 7, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Hi On may 28 I have received a saree from craft villa and just it was like a mopping cloth which has cost 1150 Rs, I got shocked after seeing the saree, I had emailed them, they asked me to post the saree, next day I had sent the saree to craft villa, every day iam mailing they are not responding at all What I should do now? You people are just cheaters, I never faced this type of problem from any other online selling websites, iam planning complaint against craft villa in consumer protection act
                                  CraftsVilla.com customer support has been notified about the posted complaint.
                                  Hi
                                  On may 28 I have received a saree from craft villa and just it was like a mopping cloth which has cost 1150 Rs, I got shocked after seeing the saree, I had emailed them, they asked me to post the saree, next day I had sent the saree to craft villa, every day iam mailing they are not responding at all
                                  What I should do now? You people are just cheaters, I never faced this type of problem from any other online selling websites, iam planning complaint against craft villa in consumer protection act
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                                    Aashi Sunny Jain
                                    from Mumbai, Maharashtra
                                    Jul 7, 2015
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                                    Address: New Delhi, Delhi

                                    i was purchased a saree from craftsvilla but i want to return that saree . I am unable to contact customer care. I called 50 times but they are always busy . Kindly help me Saree is pink in colour, shpr Ref[protected], delivery date is 6/7/2015, booking date 29/6/2015, delivery by Rk Fashniya From shikha jain, my contact no. Is [protected] plz help me as soon as possible thanku
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                                      aaditi jain
                                      from Jaipur, Rajasthan
                                      Jul 6, 2015
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                                      Address: Jaipur, Rajasthan

                                      - the saree which we received today is different from the saree which we actually order.we ordered a blue designer saree with a handwork boder and with a designer blouse but we receive we blue saree with a golden boder and with a simple golden blouse. in that case we are not satisfied with your delivered saree and we want refund only..
                                      CraftsVilla.com customer support has been notified about the posted complaint.
                                      refund
                                      refund
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                                        Nirmla sen
                                        from Mumbai, Maharashtra
                                        Jul 6, 2015
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                                        Hello, I have ordered black color fancy shiffon sarri on 26 June 2015.I have not received the product yet and rupees 549 has been deducted from my account. So pls guide me what to do. Order number is[protected].pls send any contact number or tell me when will I got my sarri.
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