CraftsVilla.com Complaints & Reviews

I bought a brasso saree from your site the problem is that threads are coming out and lace is torn as i bought it for gifting it to someone so, I request you to change the product as quick as you can. Shipment no.[protected] and track no. [protected]

Sir, this is regarding the dress we have ordered. the vendor has refunded the amount including the sorry gift voucher, but we have not received any information regarding this. It is from Lotuscreation.com, the vendor is in contact with me, but he asked to contact you regarding the refund my order: Coupon Code Coupon Value Expiry Date CVRFXZJB59232 Rs.[protected]:42:02 Please look into the above matter and reply as soon as possible

I ordered an exclusive deepika orange anarkali suit on July 3. Its been two weeks and I din't receive my dress yet.I have paid the full amount already. I need my dress within two days pls. And there is no proper response for customers. Sent a lot of email and tired of calling them. No reply and always the number is busy. At least refund my full amount Order no:[protected] Ticket ID 333374

product delivered was[protected]
client number (#3173112)
i'am not satisfied with the product the design showed in the picture is different and the design i got is different color is different mainly i'am not satisfied with the cloth.
request a refund

I want to return my dress, it is not like that shown u, it is semi stich and very chip material, r u trying to make foolish people. I read complaints about u, it's very poor thing that people's r think about like that, u have to take care o[censored]r image otherwise in future, there will be no future o[censored]r business. Stop to making fool people

I want order fully finished dress to direct wear but you send me without stitching. Now i dont want this kind of dress and i want exchange my dress because it is so thick cloth material used in dress which is not as per prize of product...Feeling so sad... you make the customer foolish...

Need to return order .name rahul kedare Location Nagpur Add : Zuree Uraban kItchen, ad complex mount road nagpur Date of incident :[protected] Client No -[protected] Order NO :[protected] I have receive not good quolity product i have received foulty product i have to to return product.

I have ordered a saree on 08.7.15 and received on 14.7.15.I'm not satisfied with the product because the colour of the saree is different as I've seen on the site. Please transfer the amount to the Craftsvilla account if any or give me a coupon code of the same amount so that I can order some other saree or suit in exchange of the one I've received

I have ordered dress worth Rs.1999 from craftsvilla.com.I did not like quality of material and returned the dress. The dress has been delivered to vendor. However they did not refund or reply to any mail after refund. The customer care no provided by them is also not responding. I have also seen reviews of craftsvilla and may ladies facing the same issue. This site is complete fake. Please help.

Dear Sir / Madam, Shipment#:[protected], Track Number [protected] and Shipment#:[protected], Track Number [protected], was ordered on 08/07/2015, and the shipment was delivered on 14/07/2015 by Aramex, the delivered item was not matching with the ordered item as displayed on the website, we request you to arrange for pickup and refund. Regards, Pratul Mobile - [protected]

Hi, I Booked the X-Secret - Mens Clubwear Printed Slim Fit - Black Shirt - 1708-B, X-Secret Seller Email: [protected]@gmail.com Seller Telephone: [protected] MX-SE[protected] i done the all payment method thro system i finish the transaction the amount was debited for the above mentioned Mens Shirt i got a transaction msg from bank but still now i didnt receive any received details from Craftsvilla.com. Pls help as soon as possible. Pls take serious steps to my mail Regards Padmapriya

Sir, I had placed an order for 3 salwar suits with Craftsvilla in the begining of this month. I received an email confirming the shipment. The email contents are as below: Hello, lekshmy kannan Your order has been shipped by the Seller. You can track the status of your order by logging into your account. If you have any questions about your order please contact us at [protected]@craftsvilla.com Monday - Friday, 10am - 7pm IST. Below are your tracking details: Shipped By Tracking Number tracon [protected] /[protected] Below are details of your Shipment #[protected] for Transaction #[protected] Image Item Sku Qty Unit Price Prices White & Red color Kriti Sanon designer Anarkali suit METHN[protected] 1 Rs. 0 Rs. 0 Sub Total: Rs. 2, 149 Shipping Charges: Rs. 100 Grand Total: Rs. 2, 249 Billing Information: Payment Method: Mr. P.V.R Iyer Killimangalth House, Near Puvathur Telephone Exchange, Manappady, Pavaratty P.O., Thrissur Thrissur, Kerala, 680507 India T: [protected] Credit Card(Master, Visa) / Debit Card / Net Banking Purchase Order Number: Shipping Information: Shipping Method: Mr. P.V.R Iyer Killimangalth House, Near Puvathur Telephone Exchange, Manappady, Pavaratty P.O., Thrissur Thrissur, Kerala, 680507 India T: [protected] Shipping - Standard Shipping But I have not received the material till now. They are not responding to my calls or emails. Kindly do the needful.

I had ordered dresses from craftsvilla, one was delivered on 27th june and other on 1st of july. I had paid them Cash on delivery. Received the order through aramex.com Shipment details of both the dresses : 1) Shipment# :[protected] Vendor Name : styleofsurat. Aramex Tracking No : [protected] COD charges : Rs 1998/- 2) Shipment no :[protected] Vendor name : Rozdeal Surat, Gujarat. Shipment through : Aramex. Courier tracking no : [protected]. COD charges : Rs 1999/- Since both the dress materials were defective and were not as per the quality shown on the website, I had returned the products, and also updated the same through emails. Courier details : 1) Shipment #[protected] Courier Company : DTDC courier and cargo Ltd. Courier Tracking number : M22102349. Att :style of surat, Block C-108, Shree Kuberji Textile Park, Near Belgium Square, Ring Road, Surat-395003, Gujarat India Email ID : [protected]@gmail.com Contact No : [protected] 2) Shipment no :[protected] Courier Company : DTDC courier and cargo Ltd. Courier Tracking number : M22102347. Att.: Rozdeal, Sandip Rafaliya. 201, G-Block, Kuberji Textile Park, BH Belgium Square, Ring Road, Surat-395003. Contact : [protected] Email id : roz.[protected]@gmail.com I even emailed them after the delivery of the product at their shops on 7th July 2015.. But they have not given any refund till today i.e. 14th July, 2015.

Hello! I have order a dress and tht i have been purchased qith my visa debit card and u guys debited my account balance but dint send me any mail ya msg regarding drees hw careless are u guys! Very bad bad experience!not about the money but about the trust u broke was unfair! Never shop with any card on crafs villa!

i had ordered a dress from crafts villa Seller Name: Whatshop Enterprise Seller Email: [protected]@gmail.com Seller Telephone: [protected] Seller Address: ["G-4, Tower-1, r", "Shree Kuberji Textile Park-2, r", "Behind Belgium Square, r", "Ring Road, r", "Surat, Gujarat--395003"] Transaction #[protected] placed on June 16, 2015. the dress was not of good quality.the colour was faded and there were stains in the dress and the embroidery was left in some places and it was coming out also for which i raised a complaint and returned the dress on June 26, 2015 via professional couriers tracking no: PRO2600720. and also provided my bank details which were asked **Bank Name :- STATE BANK OF MYSORE, BANGALORE **Name mentioned on bank account : - FATIMA JABEEN **Bank account number : - [protected] **Bank IFSC code: - SBMY0040016 i received a mail from customer care stating the refund would be done in 15 -20 days but till now there is not refund done .there no response from customer care even after continuous calling or through mail nor there is response from the seller no mentioned above . i request you to kindly do the needful and refund the amount as soon as possible.

I booked a sari online in craftsvill.com fashion fabrics on 19/06/2015. The cost of sari was Rs/ 1499 and the payment was done through HDFC Master credit card. Since then, there is no communication from u regarding shipment of good and i have not received the material also. Pl. reply urgently on cell phone, e mail address or residential address given below. Tupeshwar Dethe D-5 Ultra Tech Cement Township Tadipatri Dist. Anantpur AP Pin 515411 or 515413 mail id tupeshwar.[protected]@adityabirla.com cell no. [protected]

I have ordered 2 pair if salwar suits from craftsvilla on 28 june and i didnt received any intimation from you. I have already paid for the stuff. U people dnt take calls. What should i do now? The tracking details u hv given is also wrong. You people making online shopping a shame. If still aftr this the u dont resolve this problm ill be going further for this as online fraud.

Sir, I received the above said suit at 4.00 pm today, when i opened it, i saw the material was not stitched, material is not good and also not matched with the poster and also not upto the satisfaction as seen in the poster. Hence, i returning the same by corriar service. Please refund the cost of the suit to my SAVING BANK A/C NO. [protected] OF KARNATAKA BANK, SARASWATHIPURAM BRANCH, SARASWATHIPURAM, MYSURU - 570023, KARNATAKA, INDIA. TRANSACTION #[protected] SHIPMENT #[protected] VENDOR- ROSE INDIA NAXT, gujarat, surat Sku-MROSE[protected] Thanking you Pallavi M contact no. [protected] Email:pallavi.[protected]@gmail.com

craftvilla team i have received product delivery of my ordered product on 29th of June 2015 & on 30th of June 2015 i wrote complaint report on this same site... till date i have not received even a single cal or mail from your people regarding the complaint... your call center never answer our call, what kind of pathetic service you people are providing to your customers... kindly look into the matter soon and get back to me.. my previous complaint copied again below plz have a look (Dear craftsvilla team, Detail for the product orderds is shipment code[protected] & track number is [protected] sent from surat from the Craftsvilla.com my name is Nita Sonnis & i am highly disappointed on the service & on the products sent by you. it is not at all matching the quality and designed shown on the catalog. very cheap quality product is been sent to me. it is not even stitched properly and very bad material is used by the sender. such a beautiful picture is shown on your site and ugliest product is sent to me i have attached the picture of your product image on sight & the product delivered to me yesterday that is 29th june 2015. kindly collect this product back and refund the amount back to me as soon as possible my contact number is [protected] / [protected] )

Hi Team, I received your product(Tracking no A31957302 from (Aremax) but the fabric is not well .because I want to return the product. 2nd product under tracking no A32010585 is also returen .plz refund my payment Regards Manzoor Mir Srinagar