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CraftsVilla.com Complaints & Reviews

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1.5

Updated: Jun 19, 2024

Complaints 1131

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302

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829

So far, so good. CraftsVilla.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CraftsVilla.com will keep up the work and continue to help more customers with their concerns even better 🤝

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CraftsVilla.com reviews & complaints page 51

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Address: Patna, Bihar

Dear Sir, My Product no is [protected] salwar suit in defective. Defective is Dupatta and suit pice in steple in pin Please Kindly change my product. my address is given below Arti Kumari Computeronix Bihar Pvt. Ltd. 206, Emarat Firdaus Building Opp : Big Bazar Exhibition Road Patna - 800001 mobile - [protected]

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R

rubana

from Bengaluru, Karnataka

May 21, 2015

Dear sir,
my product no.is [protected], cod value:1, 09900 inr, shpr ref:[protected]
my defective pice Dupta & suit pieace.

Please kindly your defective piceas your change.

My Address:

name: Arti kumari
computeronix bihar pvt. ltd.
206, Emarat Firdaus Building opp. BigBazar Exhibition Road
patna Bihar 80001
Mob.No. [protected]

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Address: Pune, Maharashtra

I ordered my saree on 12th may...still i didn't get my sarees...no1 even sent me atleast confirmation message...not even picking up call...i knw u r not taking any action after puting this msg still doing for self satisfaction...plzzz do some thing...

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Address: Udaipur, Rajasthan

Hi! This is regarding my order #[protected] dated 2/5/2015. I ordered a jewellery worth 599 rupees which turns out to be out of stock after I placed my order. I request you to cancel my order and refund the money into my account. Thank You Avani Mehta

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B

Baby j

May 27, 2015

Dear sir/madam, I am Rizna.from Sri Lanka.i like to do business in Sri Lanka.so I like to deal with you.i was call several times.but, you did not answer.i want to know those prices are Indian rupees or Sri Lankan rupees?reply me as soon as possible.waiting for your reply. Contact details: Mobile:[protected] /[protected]. Email. : [protected]@yahoo.com / [protected]@gmail.com

A

avanimehta468

from Bengaluru, Karnataka

Jul 5, 2015

Those prices were in Indian rupee and thank you but I just want the payment back. Its already been almost 2 months since my complaint.

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Address: Ludhiana, Punjab

Hi, This is Paramjeet Kaur from Ludhiana. i ordered one dress from your craftsvilla, the dress was looking so pretty when i saw the picture. But in actual the material of dress was so bad and i can't wear that dress in any function.And i want to cancel my order also. Please collect that dress. My transaction # is[protected]placed on May 11, 2015 at 4:10 PM) Designer JDCREATION, Sku MJDCR[protected], Rs. 2, 349. My adress is PU Extension Library, Near Fountain Chowk, Opposite Pavilion mall, Mall Road, Ludhiana. Phone No [protected]

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P

Param62

from Gorakhpur, Uttar Pradesh

May 20, 2015

Hi, This is Paramjeet Kaur from Ludhiana. i ordered one dress from your craftsvilla, the dress was looking so pretty when i saw the picture. But in actual the material of dress was so bad and i can't wear that dress in any function.And i want to cancel my order also. Please collect that dress.
My transaction # is[protected]placed on May 11, 2015 at 4:10 PM)
Designer JDCREATION, Sku MJDCR[protected], Rs. 2, 349. My adress is PU Extension Library, Near Fountain Chowk, Opposite Pavilion mall, Mall Road, Ludhiana.

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Address: Gurgaon, Haryana

Hello Team I was place the two order from your site before 10 days, But till date the product is not deliver to me. this was very urgent to me, i need it by friday, IF it possiable then please confimr me, otherwise i am cancel this order.

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i order one saree ..i received product today on 18th may The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site material is so cheap .We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us

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11 may ko humne oredr kiya tha...abhi tk nai phucha hai...aur credit card main se rupess bhi cut kr liye hai...is adress pe mgwaya tha SHIPPING ADDRESS rajesh kumar rajesh kumar s/o karam singh new civil line.st.no.07.h.no.291 hoshiarpur, Punjab, 146001 India T: [protected]

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Address: Pune, Maharashtra

Hi, I had booked one complaint with craftvilla team to refund my money. Amount is 2500/- rupees. I have ordered one saree which was defective one and low quality one. So I have return the product. Now almost one month pass still they hadn't done my refund payment. Please. Check with craftvilla team. They doesn't response on mail too. Please take care of my request. Manisha Joshi [protected]@rediffmail.com

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J

Joshi manisha

from Pune, Maharashtra

May 18, 2015

Hi team,

Please help me to get my refund money. What is the status of my complaint. The craftvilla customer device doesn't I know up the call.

Please resolve my issue at the earliest.
Thanking you.

Manisha

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I took dress n saree from your site i don't need it. N i don't want because the quality of dress n saree is not good and it is also unstiched. I didn't like too. From 2 week I'm mailing to your website n calling u put u r not picking up my cal n wven u r not responding my mail. I want my money back which i have spend on ur stupid clothes. I need my 2500rs back frm u all n come n take ur material back. And they r just sending stupid tickets. Which is no use for me

+7 photos

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S

Sakina Shaikh

from Mumbai, Maharashtra

May 17, 2015

Craftsvilla is just fooling people. Snapdeal is excellent front of this stupid site

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Address: Patna, Bihar

we received ur order on 16th may 2015, but after seeing the product, we were not satisfied at all. The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site.We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us...

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Address: Khordha, Odisha

we received ur order on 14th may 2015, but after seeing the product, we were not satisfied at all. The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site.We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us.

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M

mpatr21

from Bhubaneshwar, Odisha

May 15, 2015

we received ur order on 14th may 2015, but after seeing the product, we were not satisfied at all. The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site.We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us.

D

deboj59

from Delhi, Delhi

May 23, 2016

Order not generated but money taken

hello sir/ madam, I was trying to place a order(no.[protected] on 30th march but unfortunately Rs 1998 was withdrawn from account but order not generated, please find out a solution for the problem, so that I can receive my amount

D

dragonpabl

from Thiruvananthapuram, Kerala

May 24, 2016

non receipt of order

my tacking no is[protected] and shipper ref is[protected]. Your service parteners, Fedex has intimated that the said order has not been recd by them. Request dispatch the same at the earliest.

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Address: Jaipur, Rajasthan

we received your order on 11 may, 2015.But after seeing the product, we were not satisfied at all.The product is totally different from the description given about cloth material and infact the colour is also totally different from the picture that is shown in your site.We are not satisfied with your product and would request you to take our order back and give cash back at home.We complained on your customer care site within 24 hours of delivery but still you didn't send anyone to take our order and to give our cash back to us.And you assured us that you will take our order back and will give our money back within 2 days of delivery if we find any defect in the peice.There is lots of defect in our peice.And tomorrow we have to leave jaipur by 2:30 pm to attend function.And now i request you to send your delivery man today to take our order back and please give our cash back to us.

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Address: Kamrup Metropolitan, Assam

This is to intimate you that my ordered has been wrongly delivered. It was a prepaid order and now i dnt have any contact no even that lands @ Craftsvilla.com Kindly get the corrected order delivered within this week and arrange the return of this wrong product at ur earliest. Its a great mental harassment. I had ordered a "sri devi grey sari" n the delivered item is "shilpa shetty blue sari". Plz get it corrected by the end of the day. Thanking you. Plavita Bora. Asm

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Plavita

from Delhi, Delhi

May 15, 2015

A total chaos. I am a regular online shopping customer. My 1st experience in craftsvilla and it landed bad. Not at all aligned in the supply chain.

A

asddff

from Dhaka, Bihar

May 16, 2015

This is my first time i had ordered on ur site, and my experience was bad, u had delivered me wrong product, I uploaded the right saree, kindly send me the this saree as soon as possible

wrong product delivered - Comment #2158933 - Image #0

R

RajiBarde

from Mumbai, Maharashtra

Jun 20, 2016

To cancel order

My order no. is[protected]..i want to cancel it..i have ordered 1 saree..please it.

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Address: Hyderabad, Andhra Pradesh

HI i have not recieved a dress material from my order of 4 dress materials..i recieved 3 dresses so far but 4th one yet to.. i provide u details here..kindly send the product immeditately.. PAYMENT METHOD SHIPPING METHOD CREDIT CARD / Debit Card / Net Banking - International Credit Card Accepted Shipping - Standard Shipping DESCRIPTION SKU CODE QTY RATE TAX DISCOUNT AMOUNT Priyanka chopra beautiful suit MFIRS[protected] 1 Rs. 1, 999 Rs. 0 Rs. 0 Rs. 1, 999 AGST VAT TOTAL QTY 1 Sub Total: Rs. 1, 999 Shipping & Handling: Rs. 100 Grand Total Rs. 2, 099 ANU

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Address: Mumbai City, Maharashtra

I had ordered a grey anarkali suit no. 5701 from gujrat' s new collection. Instead i rrecieved a yellow fiona dress. Please i would like you to replace it with the one i ordered. I dint recieve any message or mail so i don't have order number. The bill no. is SRI0391.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir / Madam I placed the order #[protected] on 05-May, but till date i have no tracking details with me. I have some very important function and i need the ordered product to gift somebody. Please advise when I am able to received the product. Waiting for your reply Best Regards Prashant +91 [protected]

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Address: Gurgaon, Haryana

Dear sir/Madam, My Tracking Of Shipment[protected] Order #[protected] till date i have not received the product . Tried to get in touch with customer care through phone but no use not connecting. And tried to contact through mail. I sent mails but no response from your end. Is this the right way to handle the customer? How can we trust? Very disappointed with your services. As soon as possible r send the product. Hope you will respond soon. sapna gangwar.

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I had ordered a one piece gown similar to that of katrina kaif's red and white colored gown shown in a song from the movie bang bang costing more than Rs.3000. firstly it was delivered after 10 days of my order, then the design of that gown and the quality of its cloth was very inferior than that expected. the actual design of that gown was horrible and it was out of my imagination. It was very shameful for me displaying that gown in front of everyone in my family. so i had to return it myself through courier. They did not even pay me the shipping charges and the courier charges. it was very annoying experience. I suggest you all not to buy from this site.

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Address: Bangalore, Karnataka

I have booked on 11/5/2015 Designer Nevy Blue Anarkali Suit - Online Shopping for Salwar Suit by Sarkarfashion still I did not got any message and mail from your management Can you check its booked in arokya raj Mob:[protected] kindly do the needful Regards Raju J

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Address: Mumbai City, Maharashtra

I am Vanita. My friend Sharmila Bandodkar from Andheri west ordered Saree from your site Craftsvilla.com but she received dress material instead of saree.we made calls so many times but didn't got any positive response so I again request you to exchange the parcel as soon as possible. Thanking you. Address file is attached below

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