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CraftsVilla.com Complaints & Reviews

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Updated: Jun 19, 2024
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CraftsVilla.com reviews & complaints page 56

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S
Savita Chaurasiya
Mar 17, 2015
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Address: Lucknow, Uttar Pradesh

I have ordered a anarkali dress worth rs 899 from your vender named khantil india from your website. I wants my money back as I don't like its quality .contact [protected] adv-savita chaurasiya Order no[protected] Pickup date- 3/12/2015
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    sruthi nayagi
    from Chennai, Tamil Nadu
    Mar 16, 2015
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    Address: Chennai, Tamil Nadu

    Craftsvilla.com: New Order #[protected] Your Transaction #[protected]placed on February 27, 2015 7:53:53 PM IST) Billing Information: sruthi nayagi no.17/9 v.n doss road, mount road, chennai -600002 chennai, Tamil Nadu, 600002 India T: [protected] Payment Method: cash on delivery Shipping Information: sruthi nayagi no.17/9 v.n doss road, mount road, chennai -600002 chennai, Tamil Nadu, 600002 India T: [protected] Shipping Method: Shipping - Standard Shipping ITEM Rashmi desai Exclusive Designer Green Salwar Kameez Vendor Details TAGLINE SILK MILL Seller Email: [protected]@gmail.com Seller Telephone:[protected] Sku MTAGL[protected] Message From Customer: 40 OTY 1 SUBTOTAL Rs. 1, 399.00 Subtotal Rs. 1, 399.00 Shipping & Handling Rs. 99.00 Grand Total (Excl.Tax) Rs. 1, 498.00 Tax Rs. 0.00 Grand Total (Incl.Tax) Rs. 1, 498.00
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      sweta thakur
      from Noida, Uttar Pradesh
      Mar 16, 2015
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      Address: Ghaziabad, Uttar Pradesh

      sir i have booked one saree on 12/03/2014 with SID:[protected] OID:[protected] AND MRVC[protected]/MRV BOLLYWOODSAREE66, SIR THIS SAREE IS OUT OF MY EXPECTATION WHICH I HAV SEEN ONLINE. SO, KINDLY ADHERE MY PROBLEM I WANT TO TAKE NEW SAREE INSTEAD OF THIS WHICH HAS BEEN DELIVERED AT MY PLACE(EXCHANGE ). THANK YOU
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        RAJATSETHI
        from Noida, Uttar Pradesh
        Mar 16, 2015
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        order no.[protected] Designer Black Emboridered Straight Suit MSHRE[protected] your seller called me that the price of this dress is increased to 1990 i have attached the proof of order please take an action on your seller and send my order rajat sethi contact no [protected]
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          ishitajain
          Mar 15, 2015
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          Address: Pune, Maharashtra

          I have ordered a black color gown order#[protected] and received it on 9th March, 2015. The product is defected and its quality is very poor.There is a hole in the cloth and received the brooch in 2 pieces. I have raised the dispute to seller as well as to your mail id, but did not received any response from either of you. Kindly take your item back and return my money.
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            shlok.priya
            from Aurangabad, Maharashtra
            Mar 13, 2015
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            Address: Aurangabad, Maharashtra

            I HAVE ORDERED A ANARKALI DRESS WORTH RS.1399/- FROM YOUR VENDOR NAMED KHANTIL INDIA FROM YOUR WEBSITE.I WANTS TO RETURN IT AS EARLY AS POSSIBLE AND WANTS MY MONEY BACK AS I COULD NOT LIKE IT .ITS COLITY TS TOO BAD MY CONTACT NO.[protected].-------ADV.PRIYA BHARASWADKAR
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              Akshay Jalon
              from Mumbai, Maharashtra
              Mar 12, 2015
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              Address: Mumbai City, Maharashtra

              as my friend had made the order on my name i came to know today morning, this is product the have order for making fun and i have not order it so pls dont send the product as i dont reqire the things like sarreee n all as m a male y would i order for saree.
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                D
                deeptinamdev
                from Delhi, Delhi
                Mar 12, 2015
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                Address: Pune, Maharashtra

                I am very much disappointed with your service, as I ordered one Lehnga and found the quality of product very bad, So sent several mails to customer care in order to return the product. But no response. Kindly take your product back and refund me the amount paid. Order id for which is[protected] .
                Complaint marked as Resolved 
                Jun 22, 2015
                rabeena banu's response
                pl take back the product ai had ordered as its of low quality... pl do the needful & refund me back
                i am very disappointed with your service as i ordered 1 suits and found the quality of product very bad so sent several mails to customer care in order to return the product but u dont response kindly take your product back and refund me the amount paid...my order id for which is[protected]...
                I am very disappointed with your quality of products because I ordered classic half half saree as shown in ad but what i received is defferent material quality, so please take it back refund my money to me. My Shipment No.is[protected].
                i m very much disappointed with the product quality..plz take it back and refund my money... order no is[protected].
                your product is not satisfactory .plz take it back and refund my money. my order is [protected]------my shpr Ref :[protected].


                my address:-shwetha g shetty
                nirmala travels # 105, city plaza, KUDMUL Ranga
                Rao road, kodialbail,
                MANGALORE-575003.KARNATAKA STATE.
                INDIA.
                PHONE:-[protected].

                PLEASE Early give me
                I am very disappointed with your quality of products because I ordered classic half half Saree as shown in ad but what i received is different Saree quality, so please take it back refund my money to me. My Shipment No.is[protected]
                Your product is not satisfied please take it back and returned my money my shpr ref[protected].
                My address Sanjeev Kumar Srivastav 222/86 Newada Ashoknagar Allahabad UP.(India) My Account no SBI Lambhua Sultanpur UP.A/C [protected].IFSC Code sbin0011331.
                My Mob no [protected], [protected].
                Thanks regard.
                v had take a saree was diffrent as it should be so plz refund us are product TRK #[protected]
                m very much disappointed with your service, as I ordered one suit and found the quality of product very bad, So sent several mails to customer care in order to return the product. But no response. Kindly take your product back and refund me the amount paid. Order id for which is [protected]
                Your product is not satisfied.please take it back and refund my money
                Transaction no:[protected]
                Shipment no:[protected]
                very bad quality. Your product is not satisfied.please take it back and refund my money Shipment no :[protected]

                Return Product - Comment #2350149 - Image #0
                Cheep suit plz my money refund order no[protected]

                Return Product - Comment #2360043 - Image #0
                your product is not satisfactory .Please take it back and refund my money. my order is [protected]------my shipment Ref :[protected]

                my address:-treasury office, PUNE
                Lekha kosh bhavan, collector office compound
                PUNE 411 001. INDIA.
                PHONE:-[protected]

                PLEASE Early give me
                REMIND
                your product is not satisfactory .Please take it back and refund my money. my order is [protected]------my shipment Ref :[protected]

                my address:-treasury office, PUNE
                Lekha kosh bhavan, collector office compound
                PUNE 411 001. INDIA.
                PHONE:-[protected]

                PLEASE Early give me
                I am very much disappointed because my Salwar was delivered without sleeves, bottom, lining .my order no is[protected].I would like you to refund as quick as possible.

                Return Product - Comment #2383614 - Image #0

                Order reply not but Cash Debited My A/c.Rs-901 INR .

                Maine Dabit card ke dwara Rs-901 INR Ka ek patiyala Salwar suit Order kia Jiska purchase order no. (Postxnat)-PU[protected] PU[protected] Hai. Lekin Abhi tak Order ka reply message nahi Mila jabki Mere A/c.se Rs-901 INR kat Chhuka hai.Please reply message
                Hi CraftsVilla Team,

                I am very disappointed with the product you delivered. I ordered a lehenga (Pink&Blue Annarkali lehenga) but what i received is somewhat orange, i request you to please return it back.

                Order #[protected]
                Shipment ID #[protected]

                Regards,
                Shubhangi Kapale
                I bought an instituted anarkali. The picture on the website was stunning with a large "gher" (flare) on the skirt of the kurta. The fabric seemed to be net in the picture. When I received the piece it was like an A line kurta with a yoke, no flare at all, definitely not an anarkali. Because I was travelling when the parcel came home 7 days was already over when I opened it, so they refused to take it back. Making the best of a bad job, I took it to my tailor who told me that the neck was not large enough and he would have to cut some of the embroidery off. Took it to a 2nd tailor who said the same thing. Called craftsvilla to tell them about the defect and they gave me the same "your complaint did not come within 7 days we can't help you " speil. They don't even deserve one star!!! I posted pictures on Facebook warning people not to buy that piece. They don't allow reviews of their products on the site, which is the sign of a good online store. The con job stores don't allow product reviews because they know their stuff will be trashed!!
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                  Rajeev exi
                  from Gurgaon, Haryana
                  Mar 11, 2015
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                  Address: Kurukshetra, Haryana

                  Hi My daughter ordered a dress material from craftsvilla on 27.02.2015 via online payment by credit card. From that day onwards we are continuouslly tracking our order on your websites . Still we haven't recieved our order.Kindly confirm dispatch detail as soon as possible. Regards, Rajeev Srivastava M.no. [protected], [protected]
                  CraftsVilla.com customer support has been notified about the posted complaint.
                  Shipment No:[protected]

                  I ordered a suit on 8th march, 2015. I've received it yet. Now they ask me cancel the order from their website which is not possible. It says CANNOT BE CANCELLED. and then will not refund but issue a voucher instead.
                  Dear BONKURU,
                  Your payment for the Order with Reference number[protected] on the Merchant Website : craftsvilla.com has been successfully processed

                  Merchant Website : craftsvilla.com
                  Date :[protected]:01:03
                  Merchant Reference Number :[protected]
                  EBS Payment ID : 37394809
                  Payment Mode : VISA Debit Card
                  Amount : 1699.00
                  Customer Name : BONKURU
                  Customer Email : bonkuru.[protected]@gmail.com
                  Status : SUCCESS

                  we have not recevied that order till now, , , its too late
                  when will we get that order
                  when will we get that order??
                  Dear Team
                  I had placed an order of 4 suits with you 2 MONTHS ago, my shipment number is[protected] and transaction number is[protected] and you have FAILED to deliver it. This order holds an advance payment of Rs 4396 which I now want REFUNDED. I have emailed to you before but there has been NO RESPONSE from your side. When I search the tracking number provided by you on the dtdc wed site, it shows that this order has been delivered in chennai but the order CONTENT is NOT the SAME. I have also spoken to the vendor who had to supply these products to me but no positive response from them either.

                  Please REFUND my money or I will now take a LEGAL ACTION against you.

                  Sunanda Arora
                  Email- [protected]@gmail.com
                  I WANT A QUICK RESPONSE.

                  Order not Received - Comment #2187909 - Image #0

                  Craftsvilla.com — return of product

                  I bought a dress worth 900rs on craftsvillae but it not at all looking good as mentioned in the website n also the material is made of cheap quality I want to return dat dress n my money back
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                    rekha gola
                    from Gurgaon, Haryana
                    Mar 11, 2015
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                    Address: New Delhi, Delhi

                    I M REKHA GOLA. [protected], Ordered colour trendz via aramex. [protected]. delivery has been recived . but sarees qualities is very bad thats why i wanna retuned this saare.. kindly refund my amount 3150/ - as soon as u recived this mail. reply back now. thanks $ regards rekha gola. [protected]
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                    i am Aloysia Silveira [protected] ordered Anarkali Salwar Suit order no.[protected]. delivery has been received today on 27/03/2015 but the dress is not as per the picture shown. the border of the dress is red and in the picture it shown maroon colour kindly refund my amount Rs. 1799/- as soon as received this mail.
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                      VipinSinghal_001
                      from Mumbai, Maharashtra
                      Mar 10, 2015
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                      Address: Gurgaon, Haryana

                      Hi Mywife ordered a suite from craftsvilla on 23.02.2015 via online payment of 2149 by credit card. From that day onwards we are continuouslly tracking our order thru mails from craftvilla customer care mailid (approx 10 mails sent). Still we haven't recieved our order. We want our money back. Regards, Vipin Singhal [protected] [protected]
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                        shrutvihaan
                        from Ahmedabad, Gujarat
                        Mar 9, 2015
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                        Address: Ahmedabad, Gujarat

                        Sir, Mam I mailed them two times for not reaching my order placed on 25/02/2015 I remind again that till today it is not reached to me... The company to which order is placed is not responding. Their number is also not given in the order detail... How can I contact them? In order you people write estimated date as 6/03/2015 and today 10/03/2015 still it is not reached... Details are given below... Order # Name QTY Date Status Estimated Delivery Date Tracking Number Courier Name Action Cancel Action [protected] SAMIR GAMI 1 25/02/2015 Processing 06/03/2015 View Order Items Product Name SKU Qty Metroz Style Sky Blue Colored Pure Chanderi Straight Suit SNJB041 - Salwar Suit by Metroz Fashions MMETR[protected] 1 So. I request you to pay my money back otherwise now I have to go to Grahak Suraksha
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                          kaurjagdeep
                          from Mumbai, Maharashtra
                          Mar 9, 2015
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                          Address: Amritsar, Punjab

                          I received your product but i am not satisfied with the quality of the product which is not match with its worth.There is much difference between the colour of the lower, dupatta and the Anarkali frock. Colour of lower is also faided & cloth is crushed poorly.Always use best quality as it is the question of craftsvilla progress which depends upon customer satisfaction. I am sorry that i can't make more deal with your products. Regards Jagdeep Kaur
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                            1
                            198606
                            from Mumbai, Maharashtra
                            Mar 9, 2015
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                            Hi this is Shabnam Sharief I have ordered 2 similar sarees of Priyanka Chopra from vendor Mangalam sarees but the material of the sarees was not as shown in the image so I couriered it with Aramex courier service my order number was[protected] and[protected] and they confirmed that they have recieved the sarees tracking number was [protected] I have mailed this to custormer care that vendor have recived the sarees so please return back the money but they are not replying my mail neither call is getting connected I want my 4000 rs back please help me for getting my money back it is a request
                            CraftsVilla.com customer support has been notified about the posted complaint.
                            I bought a suit from Craftsvilla . It was not in Good Condition so i returned it back on 16th April . They promised to return the Money within 15 working days . Its Almost the month they are not reverting and Returning my money .
                            Kindly Help . I have been following up daily and getting the same reply that they will check with Finance .


                            Regards
                            Tanu
                            My sel[censored]rvashi sharma.I order total 9 product out of which two product didnt found match so I returned it directly to seller after concern with customer care and seller also.seller get their product and I given my bank detail but didnt get any information related to refund..again i am giving bank details through which you people refund fast..
                            Bank name-Aadarsh cooperative bank ltd.
                            Name-Urvashi sharma D/o champalalji sharma
                            Account no.-[protected]
                            IFSC CODE-HDFC0CADARS
                            After HDFC this is zero
                            Hi,

                            I have purchased one dress material from crafts villa on May 20th . Shipment #[protected] for Transaction #[protected]. The dress cost is INR 970 and they asked hundred rupees for delivery chages. Total I paid INR 1070 on the same day by NEFT. They have sent that dress to me, that was damaged. I have returned that dress and courier charges INR 135 also paid y me. Have proof with me for the same. The dress reached to the seller on 4th June.

                            Now they are not refunding my money back. They sent mail that we will be refunding INR 1070 to me.Now i have followed up with them. they said we already paid on 8th June, still no money came in my account. Giving some fake proofs also for the same.

                            Now when i am trying to contact them no body responding on call as well on mail.
                            I have cancelled the order #[protected] last 28 days ago and reqested to refund the money in my account.i got a mail that money is refunded in my account but when i have checked in my account there was no refund done.so refund the money in my account as soon as possible.
                            I have paid two times for one order.please look this. First time by net banking and second by debit card.order is one suit of 1399.
                            My shipment I'd is[protected]please give my money back my account no is[protected].federal bankRefund my money

                            Anarkali was torn.

                            The dress material is torn.
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                              pank3322
                              from Pune, Maharashtra
                              Mar 9, 2015
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                              Address: Durg, Chhattisgarh

                              Your customer care service is very bad... Below are details of your Shipment #[protected] for Transaction #[protected] Latest Peach Rani Colorful Traditional Anarkali Suits MKHAN[protected] 1 Inform me when i got my product as soon as .
                              CraftsVilla.com customer support has been notified about the posted complaint.
                              Till now not taken any action by craftsvilla, given vendor no is also wrong, customer care no is also bad, not connecting .what r they doing man? I[censored] can not give my product than return my money or contact me as soon as.

                              when  i got my product - Comment #2128110 - Image #0

                              return order

                              I had gave an order to you .A sere order but now l want to return it. The amount of it is Rs 1699/- . Please refund me as soon as possible and take your order back And, how you guys will give me my Money back?
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                                Anjali Makaju
                                Mar 7, 2015
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                                Bought Same Sarees two pieces at the Same time on 3rd Feb Preis including international shipping Rs. 6, 598. Transaction No:[protected] Shipment No:[protected] my Email address: [protected]@gmail.com. I still haven't get my Sarees.I have been waiting for more than a Month.i have also written many emails to Customer Care but No reply.i have also been calling Them since Last week everyday call trying atleast For 30 min. They don't pick up my phone calls sometimes they cut my phone calls. it's really a disapponting. I Need my Sarees to the given Adress ( Nepal) Till 21st March to be delivered. If you can't delivered on Time then i want my Money back. Please make delivery as soon an possible...
                                CraftsVilla.com customer support has been notified about the posted complaint.
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                                  Deepika putla
                                  from New Delhi, Delhi
                                  Mar 6, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  I placed the order on 2 march till now no msg weather its shiped or not and When i called the customer service it says all the agents r busy b online but disc. U ppl dnt even hav hold or call waiting . am not scared if i would hav paid for this order wat vll happen .I WILL NEVER BUY YOUR PRODUCTS EVER AGAIN .
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                                    Arjuna Behera
                                    from Bengaluru, Karnataka
                                    Mar 5, 2015
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                                    order no[protected]. Transaction #[protected]. Sellers phone no- [protected]. Ihave ordered one crafts trail fashion cotton saree and paid Rs.1.927.00. But it is too high rate from other website. I raised my complaint but no body replied to my Emails.I want my money back. please help me. My Email is [protected]@gmail.com and my phone no [protected]. Sellers send me one coupon code- CVRF8JXM26061 after my purchase. Otherwise send my Item proper rate by coupon code. The courier facility have not in our area so kindly send my item through speed post of Indian postal service. My address- Arjuna Behera At-Medical campus Po-Mohana Dist-Gajapati State-Orissa Pin-761015. This is for your kind information and necessary action at an early date.
                                    CraftsVilla.com customer support has been notified about the posted complaint.
                                    Sir my complaint status update ID-1018700. I purchase one cotton sari which order shipment is[protected].Tranzaction is #[protected]. I paid Rupees-1.927.00 Date-25.02.2015 by SBI net banking. But it very high rate from other website.So I want return my money at an early date.Otherwise my cupon code is CVRF8JXM26061.so kindlyapply my cupon code and send my item actually rate. Sellers Email ID [protected]@gmail.com and his phone number is-[protected].
                                    not applicable

                                    pls my refuend my amount

                                    no =[protected] tejas joshi 02/02/2015 Dispute Raised 14/02/2015 EG[protected]IN indiapost.gov.in i request dress not a recived and not a requied pls oder cancle and pls my ammount refuend
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                                      supriyaPrakash24
                                      from Kolkata, West Bengal
                                      Mar 5, 2015
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                                      Address: Pune, Maharashtra

                                      I have ordered one dress from crafstvilla.com on 1st march 2015, according to vendor they can not dispatch the order but when I asked about consignment number or courier number, they are not ready to give.Vendor is not receiving my phone calls .My order number is[protected]Transaction No:[protected] Yesterday, I called customer care twice but they are also not able to resolve my issue.Please return my money or shipped my order as soon as possible.
                                      CraftsVilla.com customer support has been notified about the posted complaint.
                                      Mar 05, 2015
                                      Updated by supriyaPrakash24
                                      I have ordered one dress from crafstvilla.com on 1st march 2015, according to vendor they have dispatched my order but when I asked about consignment number or courier number, they are not ready to give.Vendor is not receiving my phone calls .My order number is[protected]Transaction No:[protected] Yesterday, I called customer care twice but they are also not able to resolve my issue.Please return my money or shipped my order as soon as possible.
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                                        Arjuna Behera
                                        from Bengaluru, Karnataka
                                        Mar 3, 2015
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                                        order shipment[protected]. Transaction[protected].item no-craftstrail fashion cotton saree. sellers [protected]@gmail.com and phone no-[protected]. I paid Rs.1.927.00. it is very high rate from other compny. actually rate is Rs.899.00. so I want return my money at an early date
                                        CraftsVilla.com customer support has been notified about the posted complaint.
                                        sir. I have ordered one crafts trail fashion cotton sari and paid Rs.1.927.00 through SBI net banking.But I did not like it.It is double rate from other company. I raised my complaint but no body replied to my emails. I want my money back. please help me. Order no[protected]. Transaction #[protected]. Sellers phone no-[protected]. My email- [protected]@gmail.com. My phone no- [protected]
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