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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Jun 28, 2025
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Credit Information Bureau India [CIBIL] reviews & complaints page 11

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K
karthamarai82
from Powai, Maharashtra
Mar 12, 2020
Resolved
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Resolved

In cibil score report the datas found are mismatching with my details.
Name: karthiga govindarasu
Dob:[protected]
Pan number: dsqpk9991f
Voter id: ldh3649662
Aadhar card:[protected]
Address: 45/2, middle street, alathur, pattukkottai (Tk) thanjavur.614901, tamilnadu.

But the voter id: rrn0355396 is found in my report and the name available is g. Keerthiga of dob:[protected] is available.

Kindly clear my details and do the needful
Apr 25, 2020
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Mar 16, 2020
Updated by karthamarai82
Is there any changes updated in my account
Verified Support
Mar 19, 2020
Credit Information Bureau India [CIBIL] Customer Care's response
Hi Sir,
We request you to visit our contact us page for queries: https://www.cibil.com/contact-us
Is there any updation in my complaint
Cibil generate reprt on basis of data provided by banks.. And shows account in cibil report.. But if dispute raised for incorrect information they.. Do not even check with concern bank /FI..and remove the accounts... Which results in hampering scores... Here I'm attaching proof of Credit card account.. Which was reflecting earlier in month of till 22 June 21 ...and it's deleted on 26 June.. Without even cheking with bank.. . Service request no. 1055679...

mismatch of data in my cibil score - Comment #3865344 - Image #0
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    S
    sallu786
    Mar 6, 2020
    Resolved
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    Address: Kasaragod, Kerala, 671324

    My email email id [protected]@gmail.com
    Contact number [protected]
    I purchased cibil 1 year pack from cibil.com
    Amounted dected from my sbi account amount 1200
    Transaction reference number from sbi [protected]igaifwwvp8
    And my sbi saving account

    Name - abdul salam
    Account number [protected]
    Ifsc code sbin0071167
    State bank of india
    +1 photos
    Apr 14, 2020
    Complaint marked as Resolved 
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
    Verified Support
    Mar 11, 2020
    Credit Information Bureau India [CIBIL] Customer Care's response
    Hi Abdul,
    We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).
    Sir,
    i have submitted with complaint ID: 2123031, dated 30.10.2018.
    But still the complaint not resolved. please resolve the problem as soon as possible.
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      A
      Arpan Ronie
      Feb 12, 2020
      Resolved
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      Resolved

      Address: 1701, Downtown,Palava Phase-2, Dombivli ,near pipeline road, Mumbai City, Maharashtra, 421204

      I already paid my sbi bank credit card bill in march 2019 but updatation not done yet. Also i was surprised that the status is showing written off. However i have noc and valid proof of payment. I follow up multiple times with sbi and came to know that they already updated by their end and this is totally cibil fault. I have to contact with cibil now.

      Regards,
      Arpan pal
      M-[protected]
      Mar 21, 2020
      Complaint marked as Resolved 
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
      Verified Support
      Feb 17, 2020
      Credit Information Bureau India [CIBIL] Customer Care's response
      Dear Sir,

      "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

      We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
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        9
        99corporates
        Feb 8, 2020
        Resolved
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        Resolved

        Address: B/806 ASHIMA TOWER, NEAR SANDESH PRESS, VASTRAPUR, Ahmadabad City, Gujarat, India, 380054

        Reference to : service request number 41837467

        Please don't ask me to contact cibil or axis bank again and again, i have already contacted https://www.cibil.com/contact-us and called many times but of no use.

        Request you to sort out the issue.

        All 3 credit bureau namely crif, equifax & experian reports are reflecting my axis bank credit card but cibil which should be the leader is the only one which does not have the axis bank data.

        I have contacted axis bank many times but they told me that it is cibil's issue as they are sharing the same datasets to other credit bureaus and when i contacted cibil they are not resolving the issue and instead just closing the dispute by sending a common email attached below :-

        — —

        We wish to inform you that transunion cibil collects credit history of consumers and maintains it in the form of credit information reports, using credit information as obtained from credit institutions (Banks and financial institutions).

        Globally, we maintain one of the largest collections of consumer credit information and as a pioneer and trusted leader in the credit information industry we are committed to providing complete and reliable information.

        We collate credit histories into cibil credit information reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the credit information report without written confirmation from the respective credit institution/s.

        If you would like a specific credit institution to report your account to us, we request you to contact the relevant credit institution and ask them to submit your credit information to us.

        Please note once we receive the same, we will be able to update your records.
        Mar 16, 2020
        Complaint marked as Resolved 
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2020
        Credit Information Bureau India [CIBIL] Customer Care's response
        Hi sir,
        "Know about us on www.cibil.com

        Have more queries? You may write to us on: https://www.cibil.com/contact-us or
        call us on:[protected]Mon-Fri 10am to 6pm)."
        Dear sir i have paid all the credit dues amounting Rs.56713/- on 14/02/2020 to ICICI Bank, Jamshedpur Branch.But tiil yet my cibil is not updated.
        I hereby enclosed the Bank Noc Letter in this regard.

        Further i would like to request u that please rectify the CIBIL SCORE
        THANKING YOU.

        cibil report has missing account details - Comment #3655944 - Image #0
        anwar67's reply, Feb 27, 2020
        Please update the CIBIL SCORE immediately.
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          D
          Deepak Eranna
          Feb 6, 2020
          Resolved
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          Resolved

          Address: Chowdeshwari Nagara, 560062

          I took a education loan at 2013-14.
          I repaid all the amount to the bank but the cibil is showing that i am having the loans active. The bank was state bank of india. I want cibil to clear my score as i have closed the loans on 2017. I am not getting loans anywhere due to these problems. Why i cleared the loans if it shows active in cibil after closing all the loans? This is very bad and cibil gives poor service to everyone. I heard from some people that they have closed their loans but still cibil shows they are active what a service, kindly solve my problem cibil.
          +1 photos
          Mar 15, 2020
          Complaint marked as Resolved 
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2020
          Credit Information Bureau India [CIBIL] Customer Care's response
          Dear sir,
          "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

          We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
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            S
            satyarth saini
            Jan 31, 2020
            Resolved
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            Resolved

            Address: H.No. 24, 16th A Cross Road, 560026

            My name is satyarth saini, my concern is some unknown person's credit record has been merged with my cibil records, due to that my cibil score got badly affected, below are the complains numbers, i have done so far, but after almost 4 months, i have not seen any significant progress in my matter

            Cibil dispute cds[protected]
            Hsbc bank complaint number [protected]
            Icici bank complain number sr[protected]

            Please help me to resolve this issue, i raised this issue with bank ombudsman, but no progress. Main thing there is no transparency from cibil side, they are just bothering peoples.
            Mar 9, 2020
            Complaint marked as Resolved 
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
            Verified Support
            Feb 06, 2020
            Credit Information Bureau India [CIBIL] Customer Care's response
            Hi Satyarth,

            "We wish to inform you that we had responded to your dispute on 30/11/2019.

            For more details, you may write to us on : https://www.cibil.com/contact-us
            or call us on:[protected]Mon-Fri 10 AM to 6 PM)."
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              S
              sathishkumar88431
              Jan 28, 2020
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Education loan from sbi and relarc is reflecting in my cibil report, but i didn't take any education loan from my side and that it will wrongly updated in my account. So kindly remove that in my cibil report
              Issue 1 - sbi
              Opened date - 17.02.2010
              Closed date - 22.03.2016
              Issue 2 - relarc
              Opened date - 17.02.2010
              Closed date - not mentioned
              Current balance - 256428
              +2 photos
              Mar 7, 2020
              Complaint marked as Resolved 
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2020
              Credit Information Bureau India [CIBIL] Customer Care's response
              Hi sir,

              "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

              We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
              I didn't apply for any type of loan from RELAC bank and not even single time contacted with it. Then how is it possible to get the loan from it. The cheating scam should be stopped. Take necessary action to remove wrong details provided by the bank to cibil. Thank you
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                D
                Dataligence Infotech
                from Ahmedabad, Gujarat
                Jan 24, 2020
                Resolved
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                Resolved

                Address: B/806 ASHIMA TOWER, NEAR SANDESH PRESS, VASTRAPUR, 380054

                All 3 credit bureau namely crif, equifax & experian reports are reflecting my axis bank credit card but cibil which should be the leader is the only one which does not have the axis bank data.

                I have contacted axis bank many times but they told me that it is cibil's issue and when i contacted cibil they are not resolving the issue and instead just closing the dispute by sending a common email attached below :-



                We wish to inform you that transunion cibil collects credit history of consumers and maintains it in the form of credit information reports, using credit information as obtained from credit institutions (Banks and financial institutions).

                Globally, we maintain one of the largest collections of consumer credit information and as a pioneer and trusted leader in the credit information industry we are committed to providing complete and reliable information.

                We collate credit histories into cibil credit information reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the credit information report without written confirmation from the respective credit institution/s.

                If you would like a specific credit institution to report your account to us, we request you to contact the relevant credit institution and ask them to submit your credit information to us.

                Please note once we receive the same, we will be able to update your records.
                Mar 9, 2020
                Complaint marked as Resolved 
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2020
                Credit Information Bureau India [CIBIL] Customer Care's response
                Hi,

                We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).
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                  1
                  Jan 18, 2020
                  Resolved
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                  Resolved

                  Address: s/o vishram Singh, ismialpur, Mirzapur UP-242221, Bijnor, Uttar Pradesh, 242221

                  I hemant kumar, defence (Army) employee having pan number aqgpk0116r adhaar number[protected] post in himachal. When i submitted my paper in bank for home loan, then bank informed me that as per your cibil reportyou are already on vehicle loan of rs 12 lacs and three flat loan in mumbai.

                  Dear sir/madam, i have not taken any single loan in my whole life. But these loan, i dont know why thease loan existed in my id. It is humble request please rectify my cibil report asap other wise i m ready to take legal action against your concern for representation of falsification of information.
                  Regards,
                  Hemant kumar
                  Mobile number[protected]
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2020
                  Credit Information Bureau India [CIBIL] Customer Care's response
                  Hi Hemant,

                  If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on : https://www.cibil.com/company-dispute-resolution. We shall take up the dispute(s) with the relevant credit insitution(s) depending on the type of dispute(s).
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                    S
                    sunnymarriott
                    Jan 4, 2020
                    Resolved
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                    Resolved

                    Address: Medak, Andhra Pradesh, 502314

                    Respected sir,
                    I'm dodla sainath reddy my pan number is dzlpd0025f.
                    There is some unknown loan amount disbersal in my cibil score which is not aware to me.
                    There is a loan about 14 lakhs and which is showing in my loan amount which i haven't aware of it.
                    There are some loan which i have repaid it and closed it.
                    But they are not updated in my credit profile
                    Please look into it and make a resolution for me
                    My date of birth is 12/06/1997
                    My mobile number is [protected]
                    Feb 15, 2020
                    Complaint marked as Resolved 
                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 13, 2020
                    Credit Information Bureau India [CIBIL] Customer Care's response
                    Hi sir,

                    "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

                    We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
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                      N
                      navasns
                      from Bengaluru, Karnataka
                      Dec 26, 2019
                      Resolved
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                      Address: Bangalore, Karnataka, 560063

                      My date of birth and other personal details are mentioned incorrectly in my cibil report...
                      Kindly check...
                      Also when i try to raise an online dispute it shows "some of your credit information cannot be obtained now"kindly try later.. And i have been trying this for last 3 months.. Nothing is happening.. Evrythng remains same.. And my loans are getting rejected due to that... Kindly help to resolve as it is affecting my career...
                      My name :navas shereef p v
                      Pan no:bdhpv4758f
                      U can ping me at :+91 [protected]
                      Jan 31, 2020
                      Complaint marked as Resolved 
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2019
                      Credit Information Bureau India [CIBIL] Customer Care's response
                      Hi,
                      We request you to visit our contact us page for queries: https://www.cibil.com/contact-us
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                        S
                        sainmohit4545
                        from Yamunanagar, Haryana
                        Dec 24, 2019
                        Resolved
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                        Address: Yamuna Nagar, Haryana, 135001

                        श्रीमान जी
                        श्रीमान जी निवेदन ये है कि मेरा पैनकार्ड नंबर byqpk3243l mobile number [protected] and email id: [protected]@gmail.com or aadhar number[protected] है श्रीमान जी मैंने आज तक जो भी लोन लिया ह उसकी सभी क़िस्त समय पर जमा की हुई है और जो लोन पुरे हो गए है उनकी भी कभी कोई क़िस्त नहीं रुकी है और ना ही कभी ओवरडुए हुई है उसके बावजूद भी मेरा सिबिल स्कोर 758 क्यों है और में कई बार रेज डिस्प्यूट भी कर चूका हु लेकिन मेरी प्रॉब्लम का कोई सलूशन नहीं हो रहा है! जिसके वजहें से में मेंटली डिस्टर्ब हो रहा हु! जो लोन मैंने भर दिए है उनकी noc भी साथ सलग्न कर रहा हु! अतः मेरी आपसे प्रार्थना`है की मेरा सिबिल स्कोर जल्द से जल्द सही किया जाये आपकी बहुत किरपा होगी
                        थैंक्स
                        Name : mohit kumar
                        Father name: rafal singh
                        Hno 541 atma puri colony old hamida
                        Yamuna nagar
                        Current address:
                        # 378 ranjeet colony camp
                        Yamuna nagar haryana
                        135001
                        Pan no byqpk3243l
                        Mob - [protected] [protected]
                        Feb 2, 2020
                        Complaint marked as Resolved 
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 30, 2019
                        Credit Information Bureau India [CIBIL] Customer Care's response
                        Hi sir,

                        "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

                        We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
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                          K
                          kyadaveni
                          from Khammam, Telangana
                          Dec 22, 2019
                          Resolved
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                          Resolved

                          Address: 8-1-68/a/1/30, GROUND FLOOR,VINAYAK NAGAR, SHAIKPET, Hyderabad, Andhra Pradesh, 500008

                          Dear team

                          My name is x

                          One pan card how many people are using in india

                          As per my pan card xxxxx9969f my name is x
                          Used
                          This pan card taken loans and credit cards with another name y

                          When i checked cibil report it found but i don't have any loans
                          How its come its effected my cibil report
                          Dear concern

                          Please check my name in pan or nsdl site then confirm how you
                          Blindly update records. Why you are running institutions it's damage of
                          My individual. If you r not support i will approach consumer forum
                          How u damage people reputation.
                          Jan 28, 2020
                          Complaint marked as Resolved 
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 26, 2019
                          Credit Information Bureau India [CIBIL] Customer Care's response
                          Hi,
                          "Your CIBIL Score is an important parameter which banks check before approving your loan.

                          Have queries on your CIBIL Score?

                          Please write to us on: https://www.cibil.com/contact-us or
                          call us on:[protected]Mon-Fri 10am to 6pm)."
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                            R
                            ramayyaakurathi
                            from Hyderabad, Telangana
                            Dec 19, 2019
                            Resolved
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                            Resolved

                            Address: HYDERABAD, Hyderabad, Telangana, 500017

                            Sir, i never used hsbc credit card since i get it.
                            They offered one medical polocy billing for 11, ooo. But i did not agree in july 2005. But hsbc bank sent me the polocy document stating that it can be rejected if i am not interested. I did the same. I rejected and sent letter to close my a/c also. But they did not cancelled the polocy and began to billing. They sent executives also for recovery, i argued them to show some evidence that where i used my card to enable me the payment. They failed to show evidence. Lastly they might have complained to cibil. I am not aware of it. Now i applied for a loan and i came to know. It. Hence i request to waive of this hsbc entry from my credit score.
                            Jan 27, 2020
                            Complaint marked as Resolved 
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 26, 2019
                            Credit Information Bureau India [CIBIL] Customer Care's response
                            Hi,
                            We request you to visit our contact us page for queries: https://www.cibil.com/contact-us
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                              Ravikumar Regula
                              from Hyderabad, Telangana
                              Dec 12, 2019
                              Resolved
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                              Resolved

                              Respected sir,
                              This is with reference to my pan no auopr5530j dob 19/08/1988

                              In the cibil report generated by you it is coming under the heading scoring factors there is written presence of a trade line with worst status in the past 6 month, low proportion of satisfactory traders, over due amount too high.

                              Please let me know that which service provider/bank/credit card account has published these statements.

                              Please let me know that in which bank personal loan account i have over due amount to high, not enough available credit, low average trade age, too few satisfactory bank card account, presence of delinquency.

                              Please guide me with the same.
                              Jan 23, 2020
                              Complaint marked as Resolved 
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 23, 2019
                              Credit Information Bureau India [CIBIL] Customer Care's response
                              Hi sir,
                              We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).
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                                pratyush@10
                                from Hyderabad, Telangana
                                Dec 5, 2019
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                                There had been an outstanding loan in my name (Pratyush Manna) on Dena Bank loan account, Rashbehari Branch, Kolkata, which I have not taken. I raised a complaint against this to the respective branch and they have sent a mail to the CIBIL consumer forum stating the defaulted loan belonged to a different account (including the details of that account) so that CIBIL rectifies my profile and revise my credit score.

                                But till now, my credit score has not improved and the defaulted loan still reflects on my profile.
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                  T
                                  Tina12345
                                  from Delhi, Delhi
                                  Dec 5, 2019
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                                  I got a call on december 5, 2019 with phone no. [protected] in the morning around 11. First he asked my name and i refused next he asked me if i liked sex.
                                  I told him twice that if calls me again i'll give this no. To police but he did not stop. I had to put him in my phone's blacklist. Please block this no. As i don't want that any other girl gets this kind of terrifying calls.
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                    D
                                    Devikasaravanan
                                    from Nagercoil, Tamil Nadu
                                    Dec 1, 2019
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                                    Sir, this is bring to your notice that my cibil report is shown a home loan which i didn't take from my pan card number. Due to this it shows a poor cibil score i didn't even have a housing loan. Please check my cibil report and update it correctly as soon as possible and contact me. Thanks and regard. S. Saravanan shanmugam email id : [protected]@gmail.com contact : [protected], [protected] pan number : aowps7040e wrong person : saravanan balasubramanian.
                                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                    Dec 01, 2019
                                    Updated by Devikasaravanan
                                    I wanted correct cibil reports
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                                      B
                                      from Raebareli, Uttar Pradesh
                                      Nov 25, 2019
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302013

                                      I (Pan:adcpj8213h) had number of commercial vehicle loan with daimler financial services india pvt ltd which have been completed and for which noc letter and no dues o/s letter has also been received by me. But still in my cibil (Ref:[protected] records of 21 accounts amount of rs. 28 lacs approx seems to be unpaid in the same matter and i am facing problems due to this. Pl check and clear the wrong information in your records and update the information for loan in my name which has no outstanding as on date. Even the financial institution's site itself not showing outstanding for these loans.
                                      Jan 2, 2020
                                      Complaint marked as Resolved 
                                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 02, 2019
                                      Credit Information Bureau India [CIBIL] Customer Care's response
                                      Hi sir,
                                      "If you find any inaccuracy of data reflecting in your CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution

                                      We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s)."
                                      MY Name Hare ram mahto
                                      MY vichle no- HR55V5521,
                                      Agreement nO-3606538,

                                      I Got Noc from Mahindra Finance on Dated 23/03/2018
                                      doc number-2410131
                                      Enclosed herewith.
                                      NOC number 2804585.

                                      paid loans still showing outstanding in cibil - Comment #3594177 - Image #0
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                                        R
                                        rajuhadnoor raju
                                        from Ottappalam, Kerala
                                        Nov 19, 2019
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                                        Address: Gulabarga

                                        My loan clear one year back but till seen loan pending 50000 above in Bank manager shocked syndicate bank msk mill Branch kalaburgi. My loan doing time manger cibil score seen 576.so he told not score so not doing loan so complain cibil company so please sir /medam my re loan neccessary u check or ask manger about my loan repayment request sir my complaint
                                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                        Nov 19, 2019
                                        Updated by rajuhadnoor raju
                                        My loan is paid in syndicate Bank msk mill Branch kalaburgi but cibil score seen in 576 so manger is showing ur reloan not doing so score coming high above 800 doing this problem is cibil company problem so u check or ask manger for further so please make do help me sir.
                                        Sir
                                        In 2013 I closed my loan account but now in cibil score shows bad because of loan of state bank of India,
                                        Because of I can't abale to loan approval
                                        Please clarify the matter
                                        Pan no - AGGPN6241G
                                        Addhar no[protected]
                                        Mobile- [protected]

                                        loan clear 0ne year back but see loan pending in gulabarga syndicate bank msk mill branch kalaburgi - Comment #3593543 - Image #0
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