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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Feb 16, 2026
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Credit Information Bureau India [CIBIL] reviews & complaints page 37

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U
udayrana
from Jaipur, Rajasthan
Jan 30, 2017
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Sir,
My cibil under Control no [protected].One Loan rs.145000/- not belongs to me My voter ID is HVV 3713054 One other Loan of 2 wheeler already closed but shows in cibil and it shows twice. H/L as on date regular but shows O/D 49724/- Business Loan shows O/s Rs.1114648/- whereas it is 825, 000/-.
My PAN No is AVWPD1228L. Pls resolve the issues asap
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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    rishabhadhao
    from Pune, Maharashtra
    Jan 26, 2017
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    Address: Yavatmal, Maharashtra, 445001
    Website: www.cibil.com

    Dear Concern,

    I am Rishabh Baliram Adhao,
    PAN No APMPA6422P,
    Email ID, [protected]@gmail.com
    I have done CIBIL generation request on dated 18/01/2017 on your CIBIL generation portal but after completing online fee payment of Rs. 550 after sometime your portal shows following massage
    (Dear consumer you have been redirected to this page possibly because you have press the browser back button, if this redirection happens because you submitted your form, the transaction was not successful . pleases try again thank you)
    But the amount of 550 Rs was deducted from my HDFC saving account and till not received any CIBIL score.
    Transaction ID ( online banking reference no.[protected]
    Kindly do the needful regarding my CIBIL score or please return the amount charged by you to me.
    +1 photos
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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      R
      rsingh63
      from Bengaluru, Karnataka
      Jan 26, 2017
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      Address: New Delhi, Delhi, 110027
      Website: www.cibil.com

      Hi,

      I am applying for a loan and I was asked to get my CIBIL Report, so I tried through this "https://www.cibil.com" website and provided all the information and paid Rs 800. Once I clicked on payment it got some error and there is no message why this happened and status about my payment. But amount got deducted from my bank. I did the payment again for 2nd time and it go through.

      I see a serious security concern of payments here with CIBIL. They don't have any proper system to alert customers on their payments.

      Please help me to get the status or my money back. or if any suggestions on how can I approach Consumer court would be very helpful.
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
      Jan 26, 2017
      Updated by rsingh63
      Thanks,
      Ravindar
      [protected]
      I had applied for loan in 2012 from muthooth finance. After one year I had repay all my dues. But in 2015 they reported some details in cibil. When I visited to muthooth finance they told me that there is not such detail showing on in their system. Please help me to get it out.

      Credit Information Bureau India [CIBIL] Payment got deducted and there is no report - Comment #2650973 - Image #0
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        P
        parasbora
        from Mumbai, Maharashtra
        Jan 24, 2017
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        Address: Mumbai City, Maharashtra, 400002

        I (Paras k. Bora pano. Aaepb3532c) have applied credit card with amex bank, then i come to know that i will not get credit card due to cibil score. So i want to know form you, who has given authority to you, damaging anyone's credit image without giving an opportunity being heard or by correspondence. And it is against the principle of natural justis as per our constitution of india because you con't do justis on information of one side. And also you must know that, how fraudulant practice is doing by banks and credit cards companies for charging interest on housing loans on higher side and inrease the roi without intimation and correponding no roi is reduced even reduced by rbi and they don't entertain our complaints so how can you without giving an opportunity for our complaints and hence i request you to kindly look in to the matter and i expect justics from you
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
        Dear team
        i have apply loan in bank . but my cibil showing guarantor in cibil auto loan
        pls provide company name and loan account number

        CONSUMER: PRAKASH PATIL
        MEMBER ID: BP03251121

        [protected]

        Unnatural justices by cibil - Comment #2649016 - Image #0
        Unnatural justices by cibil - Comment #2649016 - Image #1
        Unnatural justices by cibil - Comment #2649016 - Image #2
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          P
          peetla
          from Mumbai, Maharashtra
          Jan 23, 2017
          Resolved
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          Address: Mumbai City, Maharashtra, 400013
          Website: www.cibil.com

          The cibil report showing 2 active loans from manappuram, which are not belongs to me. The manappuram team confirmed that those loans are not mine, while providing the details to the cibil, mismatch has happened in the cibil. They mistakey updated the details to my profile since name were similar.
          I am not a manappuram customer, they doesn't have my pan details.
          Its a wrong update done by cibil team which impacted my cibil score and made my bank loans rejected. From last 3 months i am facing the financial crisis because of this.
          Feb 28, 2017
          Complaint marked as Resolved 
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2017
          Credit Information Bureau India [CIBIL] Customer Care's response
          Dear Customer,

          We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

          Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

          Regards,
          Team CIBIL
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            G
            Garimella
            from Hyderabad, Telangana
            Jan 20, 2017
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            Website: www.cibil.com

            Applied for a Cibil report but did not get a report even though amount has been deducted for 2 times. called them several times but there was no proper reply. calls were disconnected and was on call for 52 minutes but supervisor was not available for that entire time. Sarika, one of the executives disconnected my call. request you to pull out all my calls and listen to them for clear understanding. CIBIL had some technical issues and data base has issues also and my account is completely empty. As the entire India is dependent on CIBIL and their score they can not be this ignorant or negligent on public's data base. Can provide more information if required and would like to take it forward too.
            It is really their fault and heard from some more people that they are having the same issue. Even team itself agreed that they had technical issues and due to that data bases are missing. Please refer to my calls to understand it better.
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
            Jan 17, 2017
            ashishs2815's response
            My pan card no is buxps4300m
            I have applied for car loan many times and it has been rejected because of low cibil score and for bouncing 10 years back i cannot understand this law of banks that on what pretext can they reject someones happiness
            Paid online 550 using cc. but report not received on my mail [protected]@gmail.com pan ACYPT0295N AMOUNT PAID TODAY AT 6:30 PM

            PLEASE SEND CIBIL REPORT AT EARLIEST
            Am madhumaran from chennai.Am apply for cibil Report&credit note on 09.01.2017.Am Pay Rs.550 From my debit card.Am not get any ref no from cibil. But am got Conformation Mail for Kyc document Upload. Till Now Am not get any mail from cibil. Once Send My cibil report or Refund My Money Rs.550.

            Rly As soon as possible.
            Regards,
            Madhumaran.M
            Hi,

            My name is Suresh Kumsr m, My PAN number is : BHQPM4685K.
            I want to know that is my name is listed in CIBIL or not? Please inform me the same as early as possible.

            Recently i have applied for credit card, however they have rejected my application due to cibil details.

            Thanking you in anticipati
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              R
              Raichael
              from Pune, Maharashtra
              Jan 20, 2017
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              Address: Thane, Maharashtra, 421306
              Website: www.cibil.com

              Hi,
              I have been trying to call on the +[protected] & +[protected], but from past 2 days i am on hold and then getting disconnected. My account got debited while registration to CIBIL online, then when i tried to login they are saying username password not correct, then i called my bank people asked them to revert back the money, they reverted and on Jan 13/2017 they debited again saying that merchant has got the money, but i did not get any mails or any message from CIBIL yet, i tried to login again but in vein. I request you to please contact me on urgent basis, either start my online account or revert my money back.
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                bunubhubaneswar
                from Aizawl, Mizoram
                Jan 18, 2017
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                Address: Khordha, Odisha, 751006
                Website: Cibil Score Updation

                I, Mr Bijay das(PAN NO-AMTPD0305N), residing in Flat No-B-202, Prestige Residency, Jharpada, Bhubaneswar-751006, Khurda, odisha.
                Please update my cibil score as I have alerady closed my CC account([protected]) on 11.01.2017 which is maintained at Oriental Bank of Commerce.
                Attached the closure letter from the bank.
                If there is any procedure for increase in cibil score.
                my mail ID- [protected]@gmail.com
                Mob No-[protected]
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                  M
                  mhpy13
                  from Mumbai, Maharashtra
                  Jan 16, 2017
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                  Address: Mumbai City, Maharashtra, 560036
                  Website: www.cibil.com

                  Dear Sir,

                  I have lodged 3 disputes with the cibil as below

                  CDS[protected] [protected]
                  CDS[protected] [protected]
                  CDS[protected] [protected]

                  Already been more than 60 days, every time i call up them they would say, sir out systems are down, we will not be able to provide you any information, that is not acceptable, they say our dedicated team is working on it and they would never ever turn up.

                  I have also asked them to withdraw the disputes, cibil asked me to send out an email, i have sent 5 remainder emails to them asking them to withdraw the disputes, they are telling our verification team is working on checking the content of the email, and never turned up. Here is the service request no 4866082.

                  I have also purchased a report by paying 550 and they provided me a wrong report i have asked them to provide a new report, they are telling our systems having code issues, will get back to you, and they have been postponing the issue for the last 15 days, i will need your help to resolve the issues ASAP.

                  Thanks
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  Dear Sir,
                  Myself Bharat Madhavlal Patel
                  I have a query regarding CIBIL report of me, there is a home loan showing in my account which is not related to me. It is as per attached copy.
                  Kindly remove it on urgent basis for my better health report..

                  Thanks
                  Bharat
                  [protected]

                  Cibil not responding - Comment #2645546 - Image #0
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                    ramt kumar
                    from Gurgaon, Haryana
                    Jan 16, 2017
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                    Address: 181102
                    Website: good

                    I have availed only five lakh cash credit limit oreintal bank of commerce bank.i have not availed another cash credit limit from any bank/finance.but by taking my cibil report i came to know that a 10 lakh cash credit loan is mentioned on my name.please correct my cibil report Respected sir, please i request to you please remove my name in cibil list showing 10 lakh cash credit limit.
                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                      J
                      Jasmeet Chani
                      from Delhi, Delhi
                      Jan 11, 2017
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                      Address: New Delhi, Delhi, 110018
                      Website: WWW.Cibil.com

                      Dear Sir/Madam
                      I applied my cibil report on 9/1/2017 but when i went through payment option for cibil report there was a amount of RS. 550/- deducted from my HDFC debit card but immediately some thing error is shown in my screen. Payment has been deducted from my account but i didn't get any report till now even i have submitted KYC docs as well. Please send my cibil report as soon as possible, if not please let me know how can i refund my money.

                      Regards
                      Jasmeet Singh
                      Email: [protected]@gmail.com
                      Contact: [protected]
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      Jan 07, 2017
                      bhanudas kisan kamble's response
                      Dear sir .Send me status
                      Dear sir clear my status .and helf me.
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                        B
                        bzap
                        from Delhi, Delhi
                        Jan 17, 2017
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                        Address: Saharsa, Bihar, 852106

                        I have not taken any loan but when it check on CIBIL by a bank officer shows a loan on my pan no which is BZSPK8353E. An another person whose name is KISHOR KUMAR S/O ARJUN YADAV DATE OF BIRTH 12/01/1985 HAS TAKEN A LOAN . That Person's adderess is village Bardih post Mahawan P.S. Madanpur Distt. -Aurangabad -824208 BIHAR . Bank officer said to me that you have already taken a loan So I request You to rectify the mistake .the control no of that person is [protected]
                        My Personal Details :-
                        KISHORE KUMAR S/O SURESH PRASAD YADAV
                        VILL MOHANPUR POST BALWAHAT P.S. SHMRI BAKHITIYARPUR
                        DISTT SAHARSA-852106
                        BIHAR. MOBILE - [protected]
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                          M
                          mailtonarendraz
                          from Jabalpur, Madhya Pradesh
                          Dec 31, 2016
                          Resolved
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                          Resolved

                          Address: Bulandshahr, Uttar Pradesh, 203131
                          Website: PNB Bank

                          Dear Sir
                          Name Omveer Singh
                          Mobile [protected] Wrongly uploaded a/c in my CIBIL. Dear Sir, Your officials Wrongly Uploaded 635 a/c in my CIBIL Please rectify the same list are bellow317700AG00011996
                          220400AP00000872
                          006900JH00000683
                          112500AA00000027
                          [protected]
                          163400AG00400785
                          223000AG00006722
                          223000AG00006689
                          366500AG01000368
                          317700JG00003592
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          058800AG00011410
                          [protected]
                          [protected]
                          [protected]
                          026700AG00002247
                          [protected]
                          [protected]
                          366200AG00082395
                          [protected]
                          [protected]
                          234800AP00002527
                          366700AP00003174
                          366500AP00000371
                          [protected]
                          058800PD00010978
                          205000AP00001186
                          [protected]
                          366000PD00012183
                          366000AP00000808
                          164100AP00006669
                          240200AP00363010
                          203800AP01405231
                          203800AP01405435
                          365200AP00000526
                          164000AP00000466
                          495000AP00000902
                          234800AP00001528
                          295600AE00001041
                          063300AP00000742
                          063300AP00000681
                          [protected]
                          026700AP00000093
                          [protected]
                          [protected]
                          151100AG00362948
                          [protected]
                          678000AP00000112
                          312500AU00030763
                          163400AA00000239
                          234800AP00001111
                          644200NB00000129
                          694500AP00000393
                          164000AG00053096
                          [protected]
                          [protected]
                          [protected]
                          [protected] and so on. these a/c does not belong to me please rectify the same these are PNB Bank a/c with name Bihari ram shyam ext

                          please update my CIBIL
                          Feb 2, 2017
                          Complaint marked as Resolved 
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2017
                          Credit Information Bureau India [CIBIL] Customer Care's response
                          Dear Omveer Singh,

                          CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/

                          Regards,
                          Team CIBIL.
                          I have not taken any loan but when it check on CIBIL by a bank officer shows a loan on my pan no which BZSPK8353E .
                          I just registered with CIBIL by paying Rs 550/- to get to know my Credit score and report and am unable to login into CIBIL after making the payment

                          Kindly review my details and update me

                          Wrong 635 a/c in my cibil - Comment #2639596 - Image #0
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                            M
                            ms baliyan
                            Dec 29, 2016
                            Resolved
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                            Resolved

                            Website: www.cibil.com

                            में मानवेन्द्र सिंह बालियान पुत्र श्री हरपाल सिंह बालियान नि ग्राम व पोस्ट गढ़ीनोआबाद तहसील बुढाना जिला मुजफ्फरनगर का मूल निवासी हु, मेरा बैंक खाता गढ़मुक्तेश्वर के SBI ब्रांच में है जिसका खाता न [protected] है जिसमे में अपनी सेलेरी पर लोन लेना चाहता था मेरे खाता की सीबिल रिपोर्ट बैंक मेनेजर द्वारा निकाले जाने पर मेरे सीबिल रिपोर्ट पर 390681 रूपये का लोन दिखाया गया है जो दिनांक 06-08-13 में लिया गया है जो तीन साल पहला दिखाया जा रहा है तथा उस आज्ञात व्यक्ति का पता 37 ग्राम मलसराय पोस्ट गोवर्धन मथुरा पिन कोड 251502 है मैंने अपने खाते से कोई लोन नही लिया है किसी भी बैंक द्वारा लोन नही लिया है जिसमे मेरा पैन कार्ड 27-05-15 को बनबाया गया है जिसका नंबर CDVPB1302A है इस कारण मुझे लोन मिलने में असुविधा हो रही है. कृपया करके मेरी सीबिल रिपोर्ट से इस लोन की एंट्री को हटाने की कृपया करे. मो [protected], [protected]
                            +1 photos
                            Feb 6, 2017
                            Complaint marked as Resolved 
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2017
                            Credit Information Bureau India [CIBIL] Customer Care's response
                            Dear MS Baliyan,

                            CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/

                            Regards,
                            Team CIBIL.
                            I will apply loan for fulltron bank but I also shoked beacause my recorde in cibil why I cant any loan or any payment plz tell me why my record in cibil tell explain it all and send all document in my email id as soon as possible .I urgent required for loan check it immeditional as soon as possible . then send all document in my email id urgent
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                              S
                              suri535
                              Dec 28, 2016
                              Resolved
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                              Resolved

                              Name: Suresh Vejendla
                              eMail: [protected]@gmail.com
                              Phone: [protected]
                              Loan A/C: CL-1056846
                              Phone (in loan account) :[protected]

                              I had taken a Consumer Loan (12 EMI option) while buying a LED TV.
                              The loan was taken from Capital First.The paid Total EMIs and the loan account was to be closed.

                              But in my CIBIL status it is showing that i have an overdue of 3200/-.please check and clear immediately and let me know.
                              Jan 29, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 29, 2016
                              Credit Information Bureau India [CIBIL] Customer Care's response
                              Dear Suresh Vejendla,

                              CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/

                              Regards,
                              Team CIBIL.
                              Dear Mr. Vejandla,

                              This is with reference to your concerns regarding your loan account.

                              We tried contacting you on 99xxxxxxx0, however, we were unable to connect with you .

                              We have sent the final response on your email address [protected]@gmail.com (email id and mobile number masked for security reasons)

                              Assuring you of our best services always.

                              Regards,
                              Capital First Limited
                              Sir. .silver international visa card no [protected] expired 08/15 .mobile [protected] customer id32842550 a/cno [protected].kindly issue fresh one and oblige
                              Dear sir. I give canara back loan .I will aadjest mein in cort judicial. And pay amount in bank. Bud my name in cibil list .loan account number[protected] please helf me and remove in list
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                                K
                                Kalandi Charan
                                from Mumbai, Maharashtra
                                Dec 27, 2016
                                Resolved
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                                Resolved

                                Address: Khordha, Odisha, 751024

                                Dear Sir/Madam
                                I applied my cibil report on 26/12/2016 near about 10.30 am but when i went through payment option for cibil report there was a amount of RS. 550/- deducted from my HDFC credit card (card no. [protected]) but immediately some thing error is shown in my screen. I want to know wheather it paid for my cibil report or not? If payment done please sent my cibil report as soon as possible, if did not pain how can i refund my money.

                                Regards
                                Kalandi charan muduli
                                PAN No. AORPM2704G
                                mob-[protected]
                                Jan 28, 2017
                                Complaint marked as Resolved 
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 28, 2016
                                Credit Information Bureau India [CIBIL] Customer Care's response
                                Dear Kalandi charan muduli,

                                Please help us with your registered Email address and your mobile number. We will look into it and revert soon.

                                Regards,
                                Team CIBIL.
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                                  k.jebastin selvsn
                                  from Ernakulam, Kerala
                                  Dec 27, 2016
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                                  Sir i am from, madurai tamilnadu, i applied sbi credit card on my spot by some people after that am not received cards, but now came konw some due on account due it spoil my career, what ever amount am ready pay and settle full, and get to NOC, so plese help me, i tried my level to settle in sbi credit card selling, managing feild no way, so give a correct way settlement, and unnessaery disturbance, my phone no [protected]
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                    Praveen Ravilla
                                    from Bengaluru, Karnataka
                                    Dec 26, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560066
                                    Website: www.cibil.com

                                    Hi,

                                    I am applying for a loan and I was asked to get my CIBIL Report, so I tried through this "https://www.cibil.com" website and provided all the information and paid 550 rs. Once I clicked on payment it got some error and there is no message why this happened and status about my payment. But amount got deducted from my bank. I did the payment again for 2nd time and it happened the same way. I see a serious security concern of payments here with CIBIL. They don't have any proper system to alert customers on their payments.

                                    Please help me to get the status or my money back. or if any suggestions on how can I approach Consumer court would be very helpful.

                                    Thanks,
                                    Praveen.
                                    +91-[protected]
                                    +1 photos
                                    May 11, 2017
                                    Complaint marked as Resolved 
                                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2016
                                    Credit Information Bureau India [CIBIL] Customer Care's response
                                    Dear Praveen,

                                    Please help us with your registered email address and your mobile number. We will look into it and revert soon.

                                    Regards,
                                    Team CIBIL
                                    Jan 04, 2017
                                    Updated by Praveen Ravilla
                                    praveen.[protected]@gmail.com
                                    +91-[protected]
                                    My cibil score is 620 and showing 1835 inr as over due of standard charted credit card which was as late charges and has been waved off.
                                    pls let me confirm the reason .
                                    regards
                                    Ashish shukla
                                    PAN No-BSIPS9145Q
                                    Address- 159/12 vijay nager
                                    kanpur 208005
                                    I have faced the exact same situation. I had payed for an yearly subscription (Rs. 1200) and only got a single report and nothing after that. I have been quarrelling with them from April - 2016 and have still not got any refund. Just got off the phone with one of the supervisors of the customer care division and he has assured of a refund. I obviously don't believe him but willing to wait for another 2 days. If I see there is no update, I'm going to file a complaint with the consumer court.
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                                      shubham2015
                                      from Pune, Maharashtra
                                      Dec 26, 2016
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                                      Address: Pune, Maharashtra, 412207

                                      Hi

                                      That on 25.12.2016 i have paid Rs 550/ through ICICI internet banking for checking cibil score but my report have not been generated and after deduction of Rs 550/- from my saving bank account the message flashed on my laptop that page have been removed but Rs 550/ was deducted form my account.

                                      I again made payment of 550 Rs but failed to download report and money got deducted from Acct.

                                      Pls take necessary steps accordingly for refund procedure as soon as possible. Pls refund my Rs 550 +550 /- paid through ICICI Online Internet.

                                      Bank Transaction number :

                                      BIL/[protected]/PGMIB-Cibil Score/28228
                                      BIL/[protected]/PGMIB-Cibil Score/28228

                                      I tried calling Cibil customer care number several times but no response received.
                                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                      Dec 27, 2016
                                      Updated by shubham2015
                                      Dear ICICI Team,

                                      This complaint has been raised for Cibil to refund the amount deducted twice (550+550).

                                      This complaint has nothing to do with ICICI bank.
                                      Dear Customer(shubham2015),

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t0y6) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        anandk4u
                                        from Delhi, Delhi
                                        Dec 25, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560075
                                        Website: www.cibil.com

                                        Hi,

                                        In my cibil report, there is one wrong card/account is showing which do not belong to me. I want this to be removed as soon as possible.
                                        If you guys are so much reliable, then why you don't have update to my one of other account for which the loan is already closed.
                                        I do not understand this whole system.
                                        Without any indication and communication, you guys put any one's name as defaulters.

                                        All seems fraud to me. Someone please get this CBIL organisation regulated, transparent or close it.

                                        Thanks,
                                        Anand
                                        Jan 29, 2017
                                        Complaint marked as Resolved 
                                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 28, 2016
                                        Credit Information Bureau India [CIBIL] Customer Care's response
                                        Dear Anand,

                                        We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                                        Once you have raised the dispute, CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                                        Regards,
                                        Team CIBIL
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