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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Jun 28, 2025
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Credit Information Bureau India [CIBIL] reviews & complaints page 41

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P
prashant poojari
from Hyderabad, Telangana
Aug 15, 2016
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Address: Bangalore, Karnataka, HF63041078

There is no overdue in my accounts no only two credit card with nil overdue. Cibil is showing overdue of 28lac rs and my score is 604. How it is possible.. Cibil unnecessirily spoil my credit score he have no right of it the loan whim they said that there is overdue satisfied by my bank and i know there is nil overdue till date. Then how they effect my cibil score. Kindly advice at the earliest i dnt want anymore any mis advice from ur side. Kindly let me know...
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Aug 21, 2016
Updated by prashant poojari
Not resolved my complaints CIBIL. again i am question for you how it is possible 28 lac.
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    M
    Murthy narayana swamy
    from Siwan, Bihar
    Aug 11, 2016
    Resolved
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    Resolved

    Address: 570021
    Website: www.cibil.com

    Dear all,

    I requested for my cibil score on 29/07/2016 and i got confomaction that will receive the user name & password to check the score.
    But more then 13 days done still i don’t receve any confomaction mail or any reply from the cibil people so i give a call to[protected] check is thare any issue but they said need to wait another 02 days but nothing happen so request to have a check asap or request to refund my money to my account asap …else need to complient at consumer court that’s it …

    Thanks
    Murthy. N
    Sep 12, 2016
    Complaint marked as Resolved 
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2016
    Credit Information Bureau India [CIBIL] Customer Care's response
    Dear Murthy Narayana,

    We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID via Facebook message which you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number.

    We shall revert to you within 2 business days.

    Regards,
    Team CIBIL
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      S
      sukhvindersingh176
      from Indore, Madhya Pradesh
      Aug 11, 2016
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      Consumer : Sukhvinder Singh
      Member Id : BP03097040
      Member Reference Number : 66413224
      Date :[protected]
      Time : 17:26:52
      उपरोक्त विषय बाबत आपसे निवेदन है कि :
      उक्त तिथि को जारी सिबल कंज्यूमर के्रडिट इंफॉमेशन रिर्पोट में प्रार्थी के दो लोन दिखाई गये है। जिसमें एक लोन 2, 28900 दिनांक 15 मार्च 2012 व दूसरा लोन 78, 900 ओपन दिनांक 15 मार्च 2012 दर्शाये गए है।
      अत: जनाब उपरोक्त दोनों लोन प्रार्थी के द्वारा नहीं लिये गऐ है। जिस बाबत प्रार्थी को कोई ज्ञान नहीं है। इसलिए आपसे निवेदन है कि आपके कार्यालय द्वारा जारी रिर्पोट को तुरंत प्रभाव से दुरूस्त किया जाए। ताकि प्रार्थी को किसी प्रकार की मानसिक व आर्थिक परेशानी का सामना ना करना पड़े।

      निवेदक
      Consumer : Sukhvinder Singh
      Member Id : BP03097040
      Member Reference Number : 66413224
      Date :[protected]
      Time : 17:26:52
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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        P
        Prabhu3003
        from Mumbai, Maharashtra
        Aug 11, 2016
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        Address: Tirupur, Tamil Nadu, 641664

        My pan number BETPP5727B. I have business loan in sbi bank palladam branch . loan emi start from april 2014. but cibil statement report emi start from jan 2014 & every emi delay . so my credit score low . not improved . pls repair current statement & score
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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          C
          Canal
          from Gurgaon, Haryana
          Aug 10, 2016
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          Address: 140603

          There is no overdue in my accounts no only two credit card with nil overdue . Cibil is showing overdue of 400rs and my svore is 620 . When there is no overdue in my account how it is showing my score below average. Iam employee of a bank and nil credit history . I he've only credit cards. Cibil unnecessirily spoil my crefit score he have no right of it the loan whim they said that there is overdue sanctiined by my bank and i know there is nil overdue till date . Then how they effect my cibil score. Kindly advice at the earliest i dnt want anymore any mis advice from ur side . Kindly let me know the reason
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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            N
            NAVEEN BAZARI
            from Mumbai, Maharashtra
            Aug 8, 2016
            Resolved
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            Resolved

            Address: Surat, Gujarat, 395007
            Website: www.cibil.com

            A double loan is shown in my cibil report which is wrong.
            Loan of amt — 2280817 is not taken by me but then also it is shown in my report.
            Please verify this and take immediate action to remove this loan. Please resolve this issue as earlier as possible
            Details of me are:

            Name - yogender kumar goel
            Member id — bn05038045
            Date — 16.05.2016
            Control number — [protected]
            Address - b/303 nest house nr drb college, new citylight road surat, gujarat
            Sep 9, 2016
            Complaint marked as Resolved 
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2016
            Credit Information Bureau India [CIBIL] Customer Care's response
            Dear Naveen, CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/ Regards, Team CIBIL
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              A
              Anantpatil9
              from Mumbai, Maharashtra
              Aug 1, 2016
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              Address: Raigad, Maharashtra, 410203
              Website: www.hdfcbank.com

              On 30th july 2016, as per our cibil report we have already completed hdfc all emi's on dated 29th feb 2016, and we also have recieved the noc regarding the same. But still in cibil reports it is showing balance amount of this.
              The loan no. Are as,
              3403922 & 3403925.
              We have also attached the noc documents.

              Please do the needful.
              +2 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
              Dear Anant Patil,

              We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

              Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

              Regards,
              Team CIBIL
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                P
                Preetham Kumar G V
                from Bengaluru, Karnataka
                Jul 28, 2016
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                Address: 575008

                On contacting SBI bank for raising loan towards purchase of car, I have been intimated that my application is rejected for want of CIBIL score required for processing the application. It is learnt that there is an outstanding of certain amount against credit card. To the best of my knowledge I didnt have credit card from any financial institution / banks. Therefore the usage of credit card does not arise.Showing outstanding against credit card is absurd. So you are requested to rectify the mistakes committed at your end unknowingly or by oversight at the earliest. I hope you will do the needful action and intimate me about the remedial step taken.
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                Dear team,
                i apply for job in hdfc bank, all the formalities are done in hdfc bank. They raise a query regarding cibil dispute : cds[protected]. I doesnt know what type of dispute is this & from which insufficiency it oocurs
                request to you please update the same & if possible provide me the noc of the same.
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                  D
                  Dhasarathan07
                  from Chennai, Tamil Nadu
                  Jul 26, 2016
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                  Address: 600066

                  I m. dhasarathan pan no: aaipd5277e, hereby bring to your notice that a sum of rs 6 lakhs is sanctioned as loan opened on[protected] and closed on[protected]. reported and certified on[protected] and it is shown member name as not disclosed and the account number stated as not disclosed and the type as other as shown in your cibil report card downloaded by the manager of andhra bank (maduravoyal branch), chennai is wrong and to the best of my knowledge i am not availed any loan from any bank on nbfc other than the vehicle loan for rs 5, 65, 000 availed from andhra bank (maduravoyal branch), chennai, only.in this regard, we request your bureau to provide the clear name of the provider of loan for 6 lakhs with loan account number as shown in your cibil score card downloaded on 25.06.2016 at 13:17:18. member id: bn01021470.

                  We regret to note that there is no reply to our grievance putforth to cibil consumer complaints dated 27.06.2016. while mentioning the details of the loan availed from m/s andhra bank maduravoyal branch for the purchase of a car twice with relevant details in our cibil records how it is possible to show loan provide and the loan account as not known in your records without knowing full details which the loan we never availed.in this regard if we are not received proper reply we are prepared to initiate proper legal action to recover all the cost of damages caused by this act.
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  I have apply parasnal loan to some bank; but reject my laon due to due amount of icici credit card Rs 17869. Now I have deposited all due Rs 17869. on dated[protected] to icici bank ltd Kindly do my cibil treck report delet against my icici credit card So I reapply house laon to any bank .
                  thanks
                  P.S.Sankhla
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                    B
                    Badan
                    from Sivagiri, Tamil Nadu
                    Jul 22, 2016
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                    Address: Etah, Uttar Pradesh

                    My name is badan singh
                    I have a compalaint that i have not taken one loan of 85, 000 consumer loan from any bank but my name is listed in cibil list and i m facing a problem so i want my name is deleted from the cibil list
                    If i enter my detail then i got the cibil report of another person.
                    My name is badan singh s/o ogad singh. My address is yusufpur urf nagla dhani, etah but on cibil report showing the name is badan singh s/o soji ram.
                    Please solve this problem immediately because this is doing so many problem in my son's education loan
                    Thank you
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                      V
                      vm menon
                      Jul 14, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 110096

                      Dear sir,

                      I had purchased my cibil report control No.[protected] dt.21.3.2016 and came to know that the CIBIL report contains a list of enquiries made by for loans from different banks.

                      While I appreciate the purpose of CIBIL I disagree with the CIBIL authorities for giving all credit enquiry information in the report which has resulted some negative impact in the Score. For entering into any financial or insurance or service oriented transaction, making enquiries with banks or concerned service institutions are essential in the competitive world. But this Cibil authorities has been showing such information in a negative sense in the report as "credit hungry " This has become a tool for the banks to deliberately reject any micro finance loan applications stating that the CIBIL report is not satisfactory with no fault on the applicant.

                      I had made my written complaints about my case to CIBIL but I have not received their satisfactory reply. As such I would like to approach the higher authorities of CIBIL to submit for a justifying reply to this genuine grievance. tks v.muralidharan menon
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      Dear VM Memon,

                      We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                      Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation.

                      Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                      Regards,
                      Team CIBIL
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                        B
                        Brn associates
                        from Bhubaneshwar, Odisha
                        Jul 13, 2016
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                        Address: 752114

                        I am ajay kumar das s/o golakha bihari das, at - bijipur, gp - salang, ps - nimapara, dist - puri, odisha approached our nearby canara bank nimapara branch for education loan of my daughter.
                        When branch manager generated cibil report to know my financial discipline an account is appearing in the report showing ac no - [protected] with an amount of rs 2500000/- (Twenty five lakh). This account not only became a barrier for the education loan of my daughter but also gave a great shock to me, that is such a big liability without my knowledge.
                        Immediately i rushed to a nearby state bank of india and enquired about the loan account details. It was found that the subject loan account is in the name of sanjay kumar jain, parswanath colony, indore, madhyapradesh.
                        I am a man of odisha but a loan account of indore, madhya pradesh is appearing in my name.
                        Who is responsible such a big mistake?
                        Who is responsible for my mental agony?
                        Who will be responsible for the loss of my daughter's educational career?

                        Giving the information, i also attach my pan card and cibil report generated for your perusal and i request you to delete the loan account immediately from my name so that i can avail education loan for my daughter.
                        +2 photos
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                        Pan card attached here for your verification

                        Wrong reflection of outstanding loan account in my name - Comment #2497941 - Image #0
                        kindly remove the liability from my CIBIL Data urgently.
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                          brucelus
                          from Mumbai, Maharashtra
                          Jul 12, 2016
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                          Address: Chennai, Tamil Nadu, 600088
                          Website: WWW.CIBIL.COM

                          I have one credit card and saving bank accounts, i have properly maintaining my credit card payments and usage, i don't have any personnel loan or vehicle loan, recently i tried to apply for hdfc credit cards and personnel loan however due to wrong cibil score my application has been declined twice, you folks wasted my time money, and my emergency needs, i have send a mail to your team but no responses, please don't provide wrong cibil scores to banks, and provide the clarification why my cibil score reduced, let me know if you have any questions, kindly provide the right solution
                          Thanks,
                          Sebastin.
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          Dear Sebastin,

                          We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                          Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                          Regards,
                          CIBIL Consumer Services
                          Hello I forgot My Control number Then how can I Raise a complaint again and again, just tell me Which Factor/ loan/ payment Affects my credit Score, that's enough so that I can raise a dispute against that Financial institution,
                          Sir

                          Good Morning

                          I have l home loan in LIC .It was closed on 22.06.1995. but dates reported and certified shown as 30.06.2017

                          will it effect my CIBIL Score. If So How Much % . please clarify

                          Madhusudhana sarma
                          Good Morning

                          I have l home loan in LIC .It was closed on 22.06.1995. But dates reported and certified shown as 30.06.2017

                          will it effect my CIBIL Score. If So How Much % . Please clarify
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                            S
                            Shaik Mubarak Jainuddin
                            from Bengaluru, Karnataka
                            Jul 6, 2016
                            Resolved
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                            Resolved

                            Address: YSR, Andhra Pradesh, 516115

                            Hi,
                            My self shaik mubarak jainuddin, i have taken gold loan from icici bank on[protected] and cleared the loan on[protected].

                            But cibil had provided a false data to the other bank saying i have overdue of rs.15039/-

                            So i kindly request you and your authorities to correct the data

                            Even iam attaching the documents, go through it

                            With regards,
                            Shaik mubarak jainuddin
                            +3 photos
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                            Dear Shaikh Mubarak,

                            CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage:
                            https://www.cibil.com/dispute/

                            Regards,
                            CIBIL Consumer Services
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                              H
                              Harpreet Singh Wilkhu
                              from Mumbai, Maharashtra
                              Jul 6, 2016
                              Resolved
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                              Resolved

                              Address: Jabalpur, Madhya Pradesh, 482001

                              I harpreet Singh Wilkhu applied for credit card in union bank of India dhanvantri nagar branch jabalpur . Manager said I have outstanding from 2005 of 80000 n 2008 of 93000. But in my knowledge I haven't took any loan of such amount. In 2010 I had taken car loan then bike then gold then limit and all loan are cleared . Now I want to know what loans are showing in my cibil
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                              Dear Harpreet Singh Wilkhu,

                              You can purchase your CIBIL Report and CIBIL TransUnion Score on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

                              Thanks,
                              Team CIBIL
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                                K
                                kharra
                                from Jaipur, Rajasthan
                                Jul 1, 2016
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                                Address: 332705
                                Website: SBBJ BANK

                                Sir,
                                My name is RAJENDRA KUMAR KHARRA(MEMBER ID-BS[protected] but in consumer information showing RAJESH KUMAR SHARMA.I contact my home branch SBBJ0010152 but there are no solution. So please solve my problem

                                THANKS
                                +1 photos
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                                  I
                                  incroyant00
                                  from Delhi, Delhi
                                  Jun 30, 2016
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                                  Address: 122011
                                  Website: CIBIL

                                  I payed through hdfc netbanking on 16th june, cibil registration id : sco[protected], your payment response page showed 'page not found'.
                                  On 17th june, i again payed through axis bank netbanking, cibil registration id : sco[protected], your payment response page showed 'page not found'.
                                  I called your office, they said that money will be refunded within 4-5 days, but i've yet to receive it.

                                  Darshna tyagi
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                    alammeraj
                                    from Mumbai, Maharashtra
                                    Jun 29, 2016
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                                    Address: Mumbai City, Maharashtra, 400001
                                    Website: www.cibil.com

                                    CIBIL is not providing proper service. .They claim that after payment and submission of documents we will provide your reports with in 5 to 7 working days..But even after 10 days they are unable to send my report.
                                    Mohammed Meraj Alan
                                    CIBIL registration number :
                                    SCO[protected]
                                    Very poor service by CIBIL..just cheating people
                                    Want to know your CIBIL Score, want to know how to improve your CIBIL Score when it is less, want to delete an account which does not belong to you, have queries on your CIBIL Report, want to know how bank approves your applied loan and so on. Kindly go through our brochure.
                                    We are happy to introduce the grand opening of the DEBT UNCHAINED. Our mission is to empower our clients to better control and manage debt, and ultimately secure a life of financial freedom and security
                                    To give you a better idea of our services, I’m enclosing a recently prepared brochure on our assets and strengths. I’m happy to answer any queries you may have about our firm. I can be reached at [protected], email: [protected]@debtunchained.com. URL: www.debtunchained.com
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                                      D
                                      Dhasarathan07
                                      from Chennai, Tamil Nadu
                                      Jun 27, 2016
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                                      Address: 600066

                                      I M.Dhasarathan PAN NO: AAIPD5277E, hereby bring to your notice that a sum of Rs 6 Lakhs is sanctioned as loan opened on[protected] and closed on[protected]. Reported and certified on[protected] and it is shown member name as Not disclosed and the Account Number stated as Not disclosed and the type as other as shown in your CIBIL report card downloaded by the Manager of Andhra Bank(Maduravoyal Branch), Chennai is wrong and to the best of my knowledge I am not availed any loan from any bank on NBFC other than the vehicle loan for Rs 5, 65, 000 availed from Andhra Bank(Maduravoyal Branch), Chennai, only. In this regard, we request your Bureau to provide the clear name of the provider of loan for 6 lakhs with loan account number as shown in your CIBIL score card downloaded on 25.06.2016 at 13:17:18. Member Id: BN01021470. Thank you so much, please forward to the issue and get back to us soon.
                                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                        nagasatyavathi k
                                        from Bengaluru, Karnataka
                                        Jun 25, 2016
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                                        Address: 534260

                                        I have previous car loans in hdfc bank, at palakollu, andharapradesh. That loan was closed in date of 01- apr-2016, and hdfc banker's - given also no dues certificates, we are attach in which is send mail to cibil, but nobody responds from cibil, we are send mail to [protected]@cibil.com and [protected]@cibilsupport.com. Soo many times resend, please help and remove (Deactivate) and clear in my cibil do the needful... For we are apply loan in other banks.

                                        From:-
                                        Kamana naga satyavathi,
                                        Atchugotlapalem,
                                        Near mukadaramma temple,
                                        Palakollu -534260
                                        Andhrapradesh

                                        To:-
                                        Credit information bureau (India) limited

                                        Sub:- regarding requisted to please deactivate loan in my cibil report
                                        Respecting sir/madam
                                        We/i have car loan in hdfc bank, palakollu brach, so previously close this car loan i. E., date: - 01-apr-2016, we are kindly requested to please deactivate in my cibil as well as possible. For reference we are attach my loan closure letters and noc

                                        Name :- kamana naga satyavathi
                                        Contact number :- [protected]
                                        Loan account number :[protected]
                                        Bank and branch :- hdfc bank, palakollu, andhra pradesh
                                        Date of close : - 01- apr-2016

                                        Thanks
                                        Regards,
                                        Naga satyavathi k
                                        [protected]
                                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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