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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Feb 16, 2026
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Credit Information Bureau India [CIBIL] reviews & complaints page 41

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S
subrahmoni.p
Aug 17, 2016
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Address: Mumbai City, Maharashtra, 400021

Ref: my cibil registration id; sco[protected]
As per the same one loan account from kotak bank is reflecting as written off.
But the complete amount of rs.21262/- is settled by me.
I tried to raise dispute also, but the system shows it is removed.
But in my latest report also it is coming.

Kindly reply how can i get this report rectified.

Regards,

Subrah
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Sep 07, 2016
Updated by subrahmoni.p
HI,

My Kotak Bank Loan Ac No: 6147472
my cibil registration id; sco[protected]

Please help me to get this account status settled in cibil report.

Thanking you in advance.

Regards,
--
Subrah+91-[protected]
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    Shaktisinh Raghuvirsinh Zala
    from Mumbai, Maharashtra
    Aug 16, 2016
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    Address: 380015
    Website: Www.consumercomplaints.in

    Outstanding shows in cibil report of rs 3659 in two wheeler loan account no[protected]. Of the ahmedabad district co. Op. Bank ltd. It is not really exist. Because bank had opened a false account. Which they remove after realise that this loan account is not really exist. So please do the needful in this. I am sending bank statement with this as proof. It clearly shows that the account is closed and there is no outstanding in this two wheeler loan account.
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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      rahul nougai
      from Delhi, Delhi
      Aug 16, 2016
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      Address: New Delhi, Delhi, 110077

      Hello my name is rahul nougai i want some urgent inquiry about my cibil record. previous month i m applying a personal loan for my marriage purpose. but the bank agent saying one of my credit card payment is over due. i checked my card statement it is showing me 124rs over due. i made the payment before due date and before new bill generate. as per the bank due to bank holiday my payment is not update in my statement and bank showing overdue charges in my statement. and i called up the customer care he was said me as per bank holiday your payment update in account 2-3 working days. and he said that after your payment updated your cibil record is improve. and applying the loan after updatiion your payment showing in the account. means over due is clear in credit card amount. and after that 2-3 day after apply the fresh loan application.

      please help me out of this i m confuse of it. cibil working monthly bases or day to day bases payment score update.
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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        prashant poojari
        from Hyderabad, Telangana
        Aug 15, 2016
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        Address: Bangalore, Karnataka, HF63041078

        There is no overdue in my accounts no only two credit card with nil overdue. Cibil is showing overdue of 28lac rs and my score is 604. How it is possible.. Cibil unnecessirily spoil my credit score he have no right of it the loan whim they said that there is overdue satisfied by my bank and i know there is nil overdue till date. Then how they effect my cibil score. Kindly advice at the earliest i dnt want anymore any mis advice from ur side. Kindly let me know...
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
        Aug 21, 2016
        Updated by prashant poojari
        Not resolved my complaints CIBIL. again i am question for you how it is possible 28 lac.
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          M
          Murthy narayana swamy
          from Siwan, Bihar
          Aug 11, 2016
          Resolved
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          Resolved

          Address: 570021
          Website: www.cibil.com

          Dear all,

          I requested for my cibil score on 29/07/2016 and i got confomaction that will receive the user name & password to check the score.
          But more then 13 days done still i don’t receve any confomaction mail or any reply from the cibil people so i give a call to[protected] check is thare any issue but they said need to wait another 02 days but nothing happen so request to have a check asap or request to refund my money to my account asap …else need to complient at consumer court that’s it …

          Thanks
          Murthy. N
          Sep 12, 2016
          Complaint marked as Resolved 
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2016
          Credit Information Bureau India [CIBIL] Customer Care's response
          Dear Murthy Narayana,

          We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID via Facebook message which you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number.

          We shall revert to you within 2 business days.

          Regards,
          Team CIBIL
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            S
            sukhvindersingh176
            from Indore, Madhya Pradesh
            Aug 11, 2016
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            Consumer : Sukhvinder Singh
            Member Id : BP03097040
            Member Reference Number : 66413224
            Date :[protected]
            Time : 17:26:52
            उपरोक्त विषय बाबत आपसे निवेदन है कि :
            उक्त तिथि को जारी सिबल कंज्यूमर के्रडिट इंफॉमेशन रिर्पोट में प्रार्थी के दो लोन दिखाई गये है। जिसमें एक लोन 2, 28900 दिनांक 15 मार्च 2012 व दूसरा लोन 78, 900 ओपन दिनांक 15 मार्च 2012 दर्शाये गए है।
            अत: जनाब उपरोक्त दोनों लोन प्रार्थी के द्वारा नहीं लिये गऐ है। जिस बाबत प्रार्थी को कोई ज्ञान नहीं है। इसलिए आपसे निवेदन है कि आपके कार्यालय द्वारा जारी रिर्पोट को तुरंत प्रभाव से दुरूस्त किया जाए। ताकि प्रार्थी को किसी प्रकार की मानसिक व आर्थिक परेशानी का सामना ना करना पड़े।

            निवेदक
            Consumer : Sukhvinder Singh
            Member Id : BP03097040
            Member Reference Number : 66413224
            Date :[protected]
            Time : 17:26:52
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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              Prabhu3003
              from Mumbai, Maharashtra
              Aug 11, 2016
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              Address: Tirupur, Tamil Nadu, 641664

              My pan number BETPP5727B. I have business loan in sbi bank palladam branch . loan emi start from april 2014. but cibil statement report emi start from jan 2014 & every emi delay . so my credit score low . not improved . pls repair current statement & score
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                C
                Canal
                from Gurgaon, Haryana
                Aug 10, 2016
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                Address: 140603

                There is no overdue in my accounts no only two credit card with nil overdue . Cibil is showing overdue of 400rs and my svore is 620 . When there is no overdue in my account how it is showing my score below average. Iam employee of a bank and nil credit history . I he've only credit cards. Cibil unnecessirily spoil my crefit score he have no right of it the loan whim they said that there is overdue sanctiined by my bank and i know there is nil overdue till date . Then how they effect my cibil score. Kindly advice at the earliest i dnt want anymore any mis advice from ur side . Kindly let me know the reason
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                  N
                  NAVEEN BAZARI
                  from Mumbai, Maharashtra
                  Aug 8, 2016
                  Resolved
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                  Address: Surat, Gujarat, 395007
                  Website: www.cibil.com

                  A double loan is shown in my cibil report which is wrong.
                  Loan of amt — 2280817 is not taken by me but then also it is shown in my report.
                  Please verify this and take immediate action to remove this loan. Please resolve this issue as earlier as possible
                  Details of me are:

                  Name - yogender kumar goel
                  Member id — bn05038045
                  Date — 16.05.2016
                  Control number — [protected]
                  Address - b/303 nest house nr drb college, new citylight road surat, gujarat
                  Sep 9, 2016
                  Complaint marked as Resolved 
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2016
                  Credit Information Bureau India [CIBIL] Customer Care's response
                  Dear Naveen, CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/ Regards, Team CIBIL
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                    A
                    Anantpatil9
                    from Mumbai, Maharashtra
                    Aug 1, 2016
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                    Address: Raigad, Maharashtra, 410203
                    Website: www.hdfcbank.com

                    On 30th july 2016, as per our cibil report we have already completed hdfc all emi's on dated 29th feb 2016, and we also have recieved the noc regarding the same. But still in cibil reports it is showing balance amount of this.
                    The loan no. Are as,
                    3403922 & 3403925.
                    We have also attached the noc documents.

                    Please do the needful.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                    Dear Anant Patil,

                    We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                    Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                    Regards,
                    Team CIBIL
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                      Preetham Kumar G V
                      from Bengaluru, Karnataka
                      Jul 28, 2016
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                      Address: 575008

                      On contacting SBI bank for raising loan towards purchase of car, I have been intimated that my application is rejected for want of CIBIL score required for processing the application. It is learnt that there is an outstanding of certain amount against credit card. To the best of my knowledge I didnt have credit card from any financial institution / banks. Therefore the usage of credit card does not arise.Showing outstanding against credit card is absurd. So you are requested to rectify the mistakes committed at your end unknowingly or by oversight at the earliest. I hope you will do the needful action and intimate me about the remedial step taken.
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      Dear team,
                      i apply for job in hdfc bank, all the formalities are done in hdfc bank. They raise a query regarding cibil dispute : cds[protected]. I doesnt know what type of dispute is this & from which insufficiency it oocurs
                      request to you please update the same & if possible provide me the noc of the same.
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                        D
                        Dhasarathan07
                        from Chennai, Tamil Nadu
                        Jul 26, 2016
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                        Address: 600066

                        I m. dhasarathan pan no: aaipd5277e, hereby bring to your notice that a sum of rs 6 lakhs is sanctioned as loan opened on[protected] and closed on[protected]. reported and certified on[protected] and it is shown member name as not disclosed and the account number stated as not disclosed and the type as other as shown in your cibil report card downloaded by the manager of andhra bank (maduravoyal branch), chennai is wrong and to the best of my knowledge i am not availed any loan from any bank on nbfc other than the vehicle loan for rs 5, 65, 000 availed from andhra bank (maduravoyal branch), chennai, only.in this regard, we request your bureau to provide the clear name of the provider of loan for 6 lakhs with loan account number as shown in your cibil score card downloaded on 25.06.2016 at 13:17:18. member id: bn01021470.

                        We regret to note that there is no reply to our grievance putforth to cibil consumer complaints dated 27.06.2016. while mentioning the details of the loan availed from m/s andhra bank maduravoyal branch for the purchase of a car twice with relevant details in our cibil records how it is possible to show loan provide and the loan account as not known in your records without knowing full details which the loan we never availed.in this regard if we are not received proper reply we are prepared to initiate proper legal action to recover all the cost of damages caused by this act.
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                        I have apply parasnal loan to some bank; but reject my laon due to due amount of icici credit card Rs 17869. Now I have deposited all due Rs 17869. on dated[protected] to icici bank ltd Kindly do my cibil treck report delet against my icici credit card So I reapply house laon to any bank .
                        thanks
                        P.S.Sankhla
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                          Badan
                          from Sivagiri, Tamil Nadu
                          Jul 22, 2016
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                          Address: Etah, Uttar Pradesh

                          My name is badan singh
                          I have a compalaint that i have not taken one loan of 85, 000 consumer loan from any bank but my name is listed in cibil list and i m facing a problem so i want my name is deleted from the cibil list
                          If i enter my detail then i got the cibil report of another person.
                          My name is badan singh s/o ogad singh. My address is yusufpur urf nagla dhani, etah but on cibil report showing the name is badan singh s/o soji ram.
                          Please solve this problem immediately because this is doing so many problem in my son's education loan
                          Thank you
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                            V
                            vm menon
                            Jul 14, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 110096

                            Dear sir,

                            I had purchased my cibil report control No.[protected] dt.21.3.2016 and came to know that the CIBIL report contains a list of enquiries made by for loans from different banks.

                            While I appreciate the purpose of CIBIL I disagree with the CIBIL authorities for giving all credit enquiry information in the report which has resulted some negative impact in the Score. For entering into any financial or insurance or service oriented transaction, making enquiries with banks or concerned service institutions are essential in the competitive world. But this Cibil authorities has been showing such information in a negative sense in the report as "credit hungry " This has become a tool for the banks to deliberately reject any micro finance loan applications stating that the CIBIL report is not satisfactory with no fault on the applicant.

                            I had made my written complaints about my case to CIBIL but I have not received their satisfactory reply. As such I would like to approach the higher authorities of CIBIL to submit for a justifying reply to this genuine grievance. tks v.muralidharan menon
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                            Dear VM Memon,

                            We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                            Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation.

                            Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                            Regards,
                            Team CIBIL
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                              Brn associates
                              from Bhubaneshwar, Odisha
                              Jul 13, 2016
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                              Address: 752114

                              I am ajay kumar das s/o golakha bihari das, at - bijipur, gp - salang, ps - nimapara, dist - puri, odisha approached our nearby canara bank nimapara branch for education loan of my daughter.
                              When branch manager generated cibil report to know my financial discipline an account is appearing in the report showing ac no - [protected] with an amount of rs 2500000/- (Twenty five lakh). This account not only became a barrier for the education loan of my daughter but also gave a great shock to me, that is such a big liability without my knowledge.
                              Immediately i rushed to a nearby state bank of india and enquired about the loan account details. It was found that the subject loan account is in the name of sanjay kumar jain, parswanath colony, indore, madhyapradesh.
                              I am a man of odisha but a loan account of indore, madhya pradesh is appearing in my name.
                              Who is responsible such a big mistake?
                              Who is responsible for my mental agony?
                              Who will be responsible for the loss of my daughter's educational career?

                              Giving the information, i also attach my pan card and cibil report generated for your perusal and i request you to delete the loan account immediately from my name so that i can avail education loan for my daughter.
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                              Pan card attached here for your verification
                              kindly remove the liability from my CIBIL Data urgently.
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                                brucelus
                                from Mumbai, Maharashtra
                                Jul 12, 2016
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                                Address: Chennai, Tamil Nadu, 600088
                                Website: WWW.CIBIL.COM

                                I have one credit card and saving bank accounts, i have properly maintaining my credit card payments and usage, i don't have any personnel loan or vehicle loan, recently i tried to apply for hdfc credit cards and personnel loan however due to wrong cibil score my application has been declined twice, you folks wasted my time money, and my emergency needs, i have send a mail to your team but no responses, please don't provide wrong cibil scores to banks, and provide the clarification why my cibil score reduced, let me know if you have any questions, kindly provide the right solution
                                Thanks,
                                Sebastin.
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                Dear Sebastin,

                                We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                                Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                                Regards,
                                CIBIL Consumer Services
                                Hello I forgot My Control number Then how can I Raise a complaint again and again, just tell me Which Factor/ loan/ payment Affects my credit Score, that's enough so that I can raise a dispute against that Financial institution,
                                Sir

                                Good Morning

                                I have l home loan in LIC .It was closed on 22.06.1995. but dates reported and certified shown as 30.06.2017

                                will it effect my CIBIL Score. If So How Much % . please clarify

                                Madhusudhana sarma
                                Good Morning

                                I have l home loan in LIC .It was closed on 22.06.1995. But dates reported and certified shown as 30.06.2017

                                will it effect my CIBIL Score. If So How Much % . Please clarify
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                                  S
                                  Shaik Mubarak Jainuddin
                                  from Bengaluru, Karnataka
                                  Jul 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: YSR, Andhra Pradesh, 516115

                                  Hi,
                                  My self shaik mubarak jainuddin, i have taken gold loan from icici bank on[protected] and cleared the loan on[protected].

                                  But cibil had provided a false data to the other bank saying i have overdue of rs.15039/-

                                  So i kindly request you and your authorities to correct the data

                                  Even iam attaching the documents, go through it

                                  With regards,
                                  Shaik mubarak jainuddin
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                  Dear Shaikh Mubarak,

                                  CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage:
                                  https://www.cibil.com/dispute/

                                  Regards,
                                  CIBIL Consumer Services
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                                    H
                                    Harpreet Singh Wilkhu
                                    from Mumbai, Maharashtra
                                    Jul 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: Jabalpur, Madhya Pradesh, 482001

                                    I harpreet Singh Wilkhu applied for credit card in union bank of India dhanvantri nagar branch jabalpur . Manager said I have outstanding from 2005 of 80000 n 2008 of 93000. But in my knowledge I haven't took any loan of such amount. In 2010 I had taken car loan then bike then gold then limit and all loan are cleared . Now I want to know what loans are showing in my cibil
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                    Dear Harpreet Singh Wilkhu,

                                    You can purchase your CIBIL Report and CIBIL TransUnion Score on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

                                    Thanks,
                                    Team CIBIL
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                                      kharra
                                      from Jaipur, Rajasthan
                                      Jul 1, 2016
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                                      Address: 332705
                                      Website: SBBJ BANK

                                      Sir,
                                      My name is RAJENDRA KUMAR KHARRA(MEMBER ID-BS[protected] but in consumer information showing RAJESH KUMAR SHARMA.I contact my home branch SBBJ0010152 but there are no solution. So please solve my problem

                                      THANKS
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                                        I
                                        incroyant00
                                        from Delhi, Delhi
                                        Jun 30, 2016
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                                        Address: 122011
                                        Website: CIBIL

                                        I payed through hdfc netbanking on 16th june, cibil registration id : sco[protected], your payment response page showed 'page not found'.
                                        On 17th june, i again payed through axis bank netbanking, cibil registration id : sco[protected], your payment response page showed 'page not found'.
                                        I called your office, they said that money will be refunded within 4-5 days, but i've yet to receive it.

                                        Darshna tyagi
                                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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