Crompton Greaves / CGGlobal.com Complaints & Reviews

I purchased a water heater on 15.11.2013 and logged a complaint on 8th march 2017 as its leaking.
Executive came and tried to solve the problem but he was unable to do so. He informed some spare are required which need to be couriered from their warehouse but more 60 days passed no one turned up.
I have called service center so many times but nothing has done.

Complaint no - [protected]...

Dear team
I have purchased fan yesterday from dewas distributor named as primes sales with invoice no. 2171 dated 25th april 2017 product avancer 1200mm bakers brown anti dust. The distributer has given us damaged piece. When we called him immediately he was not picking up the call. On reaching directly to his shopee he refuced to replace the same as well as misbehaving and eend ul with blunt discussion
Request you to pls replace...

My complaint no is [protected]. G. Kandasamy. Ph.[protected]. Almost one month have gone for want of spares. We r suffering a lot by purchasing your (Crompton greaves) product. Whether it can be repaired or put into turmoil. Pl reply immediately. G. Kandasamy
13/7. Fourth cross st
Shenoy nagar west.
Chennai.600030.
Lodged complaint last month. Contacted the consumer service and they gave the above complaint reg...

I complaint several times for my air cooler but no service engineer visited my home for servicing still now. My air cooler problem is when it starts water come out with the cooling section so much and my bed bedsheets totally full with water my recent complaint number is [protected] but nobody come to servicing please take necessary step.
Name of customer - subodh kumar deb roy.
Contact number[protected]/ [protected]
Address...

Hi I had bought a fan which claimed that it's dust free b the it's really sad to see that within 10 days of purchase I can see a lot of dust and white colour fan has turned into black.
Really very disappointed with the wrong information given. I have already purchased and don't know how you guys can correct.
Didn't expect this from Crompton which is a well know brand.
Please stop false marketing and let me know what...

I Ms. Armaiti Bharucha had purchased a crompton greaves ceiling fan in November 2015. My 2-year warranty is still valid. Since February your technicians have bee trying to resolve the noise that the fan emanates but have been unsuccessful. They even changed the wings but the noise still continues. Last week we lodged another complaint and I even got an SMS for the same on my registered mobile number but no technician has called to resolve...

Dear admin,

I m corporate employee and using vodafone number last 6.5 years, but now we havn't satisfied with your services and behavior of your stores.

Without my information charges in my two billing cycles for internet services. Charges. (Aprxx2800rs and 1400 rs) and your barnala stores agreed to reimburse only 70 %. Kindly help to reimburse full waive off, so that we have use this number smoothy.
br...

The complaint has been registered on the call since long.
No one attended it.
Once an engineer called and he was like the shop is closed, i said we are closed from 2pm to 5pm. He hanged up saying book another complaint.

"your complaint no:[protected] will be attended by excellent electrical engineering-[protected]"

This is still not resolved.
Please have someone visit us....

Green light of geyser does not blow only red light blows always when switch on.

Please find attached images for more details about product.

Few of the details are:
Model: SWH 825 / 2016
Brand: Crompton
Capacity: 25 L

Our residence Address:
Flat : 302
North Valley Society
Landran Kharar main road
Contact: +[protected]...

I brought the Mixer grinder (DS51-OJYAB-121761) on 13.5.16. This is 2nd time i am finding it is not working although it has been used for very limited time. This type of service i never expected for CG being a loyal user of other appliances. I would request to solve the problem urgently & try to give a long term solution. This is really hampering your own image in the market....

We purchased desert cooler ozone last year on 04. 05.2016 with serial number DAC751-PDMPM-04812 at kadiri anatapur dist, andhrapradesh. Since then it's not working. Only fan is working properly but cooling system is faulty nd not at all working.we complained many times but there is no response from the service people. Rather their response is very much disappointing. .kindly look into it...resolve my problem. ..Regards pratapreddy....

Last few days ago i was purchase a geyser 15 Litter but now a days it is not working. before 2 months ago one technician visited but till now not solve this problem. it is one year warranty if not solve the problem after completion warranty not possible. so i request you that as soon as possible solve the problem.

address
badharghat matripally
call [protected]/[protected]/[protected]...

I purchased a water heater on 06th Oct 2016 and loged a complaint in Mar2017 as its leaking.
executive came and asked me to replace the heater in 2-3 days but after 40 days no one is coming to replace, I logged a complaint in Crompton website and got a call from dealer that it will replaced in 15 days but nothing has been done.

complaint number [protected] & [protected]......

I have purchase a B1 12 watt LED bulb through Amazon.com. But one months after its not working properly. Some times its give light and some time its not working. Local electrical checked my electrical line and told every thing is fine and bulb is not working properly.
so on 15/02/2017 I went to your authorized center UNIQUE SERVICE, Kolkata and request to change or replace the bulb but in that moment they had no stock and made a job...

Dear team,
I have purchased a motor dated 26/12/2016, it is faulty motor which requires replacement, today it was extreme it caught fire, which could have brought my whole house down, if you have something which is faulty why do you sale that product, more over technician visited and I will have take the motor to your servicestation, I have no other work rather than running from pillar to post, for no fault of mine.
I would...

I purchased a Sogo coffee maker which stopped working after a few days. The company referred me to CG as handling service. They were unable to repair and offered me a smaller capacity coffee maker which I refused. The company has not provided any relief in spite ofmany messages, phone calls, etc. and send ing them a copy of my bill I am left with an item that does not work. The reps I spoke to do not appear to care that a customer has been...

I had bought a crompton ceiling fan on 20/9/16 . This fan came with two years warranty. It performed well in previous summer season but in starting of current summer season it suddenly stopped .

We called on helpline number . Two person came to our home and tried to figure out the problem, they came up with that fans motor was not working.
They left our home and said that they would replace the motor in two or three...

I bought a crompton water heater on 01oct16 and within 15 days o[censored]sage it became fault. Have raised a complaint with customer care D[protected]. Service man came and said that he changed a wire in it. And the heater was working for few days. Again it became fault and again have raised a complaint with customer care but they gave the same complaint number. Another new service person came and told that the previous service person had not fixed...

Hiii,
I am Birjoo Lal Yadav from dalluchak, Khagaul, Patna, (801105). My submersible pump is not working from yesterday, so i want home service from your company because my submersible pump is still in warranty period. So, please send your staff at my for home service to rectified the fault and obolige because we were suffer from lots of problems. So, I beg you to kindly serve as soon as possible...
Thank you......

Sir mere water pump me kuch kharabi aa gai hai lastnight pump achhae se chala par jab hum us ko morning me on kr rhe hai to bahut slow sound de rha hai aur water nahi utha rha hai. Sir aap apne service acordaing apne sarvice men bhej ke hamare waterpump ko sahi kr de sir abhi merq pump warranty me hai sir hum ne pump ko date: 01/10/2016 ko liya tha aur company ke kahe anushar hame 1 year warranty mili hai.

Thanks...