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Crompton Greaves / CGGlobal.com Complaints & Reviews

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Updated: Sep 30, 2025
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Crompton Greaves / CGGlobal.com reviews & complaints page 32

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J
Jayaprasad P V
from Noida, Uttar Pradesh
May 7, 2017
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Address: New Delhi, Delhi, 110096

I have bought a ceiling fan on 24 Mar h 2017 and the same has bee n stopped working within 40 days. Lodged a complaint with CG customer care (No.[protected] on Friday morning and no one has turned up to resolve the issue even after 2 days. i have followed up with customer care and service engineer, but no one turned up for resolving the issue. pls do the needful action.
Thanks
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    A
    Ashish Kumar Nanda
    from Delhi, Delhi
    May 6, 2017
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    Address: Hyderabad, Andhra Pradesh, 500005

    I purchased an induction heater of make: crompton three months back. The same is not working from 16/04/2017 onwards. I registered a complaint in the cnosumer complaint no. On 16/04/2017 and they said problem will be resolved within 48 hours. I received an sms from am-cglind as "your complain no: [protected] will be attended by dynamic electronics - [protected]". Again i received an sms from dm-500840 on 17/04/2017 as "your complain no: [protected] is resolved. Hope the repair is done as per your satisfaction. Please call back [protected] in case of any assistance". But it has not been repaired till now. No one has come to look at the problem also from company side. It is requested to attend the problem as soon as possible and resolve the issue.
    My contact no: [protected]
    +3 photos
    Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
    May 15, 2017
    Updated by Ashish Kumar Nanda
    No action has been taken so far. This is the kind of service Crompton provides their users in the name of warranty.
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      M
      Mariadasantony
      from Mumbai, Maharashtra
      May 3, 2017
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      Address: Raigad, Maharashtra, 410208

      Dear sir,
      Greeting from praj apartment, taloja
      We purchased openwell submersible monoset pump,
      Model name - owhd12-27
      Product sr. No-paara002192
      Purchased month april-2017
      Complaint is - when start the pump it is heat and not pump the water
      Pl. Look in to the mater as early as possible

      Praj apartment
      Plot no-22, sector-2, phase - i, taloja, panvel, maharashtra.
      Mob;- [protected]
      With kind regards.
      Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
      Apr 25, 2017
      mgkutty1959's response
      please contact me on my mobile no [protected]
      Apr 29, 2017
      Updated by Mariadasantony
      We purchased water motor Model - CMB 10 NV on 16/12/2016 for our society,
      The purpose is cidco water is presure is low so motor will help us to get more water, unfortunately the motor was not i logged complaint three time with in 4 months and on 28th April i took the motor to Panvel service centre no use the motor is not working please kindly do the need full
      Complaint nos-
      [protected]
      [protected]
      [protected]
      Air cooler blower not working .please send somebody immedietly
      no air flow when we switch on the air blower
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        P
        pushpa sidhu
        from Shahkot, Punjab
        Apr 30, 2017
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        Address: Mohali, Punjab
        Website: www.cgglobal.com

        I purchased above heater online through amazon on 06 11 1915. There is no need of hot water in these days. Yesterday, suddenly it started water leakage with in the pot. So i kindly request you to check the geyser at my home, i shall be very thankful to you.

        Yours
        Gurnam singh /pushpa
        D-303 rishi apartments, sec. 70
        Mohali (Pb)
        Mob no, [protected] [protected]
        Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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          A
          avdhesh123
          from Hojai, Assam
          Apr 30, 2017
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          Address: Samastipur, Bihar, 848117
          Website: www.consumercomplaints.in

          We purchased water motor on 23th april 2017 for my house. After purchesed i calld customer care for complaint abuot the motor were not working properly.
          I logged complaint two time with in 06 days but no action has been taken yet.
          I want to know, is this kind of service such porvide your company allways to the customers. Your product and service is bollshit. Please do the need full.
          Complaint nos -
          [protected]
          Avdhesh sharma
          [protected]
          Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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            P
            pd roy
            from Kolkata, West Bengal
            Apr 29, 2017
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            Address: West Tripura, Tripura, 799002

            My Crompton Greaves mystique deluxe aircooler have some poblem
            I complaint several time for servicing but no service engineer not come to solve my problem they give me reason that 1 hour or 2 hour will be spend here for servicing than there other work will pending so they not attend the call please take necessary action I am very dispointed about company warranty servicing my last complaint number is [protected]
            My contact number is[protected]
            +2 photos
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              R
              rich_gupt
              from Delhi, Delhi
              Apr 28, 2017
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              Address: Kolkata, West Bengal, 700040

              I purchased a water heater on 15.11.2013 and logged a complaint on 8th march 2017 as its leaking.
              Executive came and tried to solve the problem but he was unable to do so. He informed some spare are required which need to be couriered from their warehouse but more 60 days passed no one turned up.
              I have called service center so many times but nothing has done.

              Complaint no - [protected]
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                N
                nitin61
                from Mumbai, Maharashtra
                Apr 26, 2017
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                Address: Dewas, Madhya Pradesh, 455001

                Dear team
                I have purchased fan yesterday from dewas distributor named as primes sales with invoice no. 2171 dated 25th april 2017 product avancer 1200mm bakers brown anti dust. The distributer has given us damaged piece. When we called him immediately he was not picking up the call. On reaching directly to his shopee he refuced to replace the same as well as misbehaving and eend ul with blunt discussion
                Request you to pls replace the damaged piece as well as take necessary action against such misbehavior
                Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                Apr 27, 2017
                Updated by nitin61
                Complaint about dewas dealer (Prime Sales - dealer Crompton greaves)
                1. I have purchased ceiling Fan Avencer 1200mm bakers brown Anti dust on 25.04.17 invoice no. 2171, the dealer has given defective piece when I opened the box the fans blade has been damaged . I revisited the shop but the dealer was not present, then I again visited the dealer he refuses to change the same. Also the behaviour of the dealer was very rude, he was shouting like he has given me the fan in free.
                Very rude and vulgar language used by your dealer
                Inform me on the necessary action taken by Cg against the dealer.
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                  K
                  Kandasamy Ganesan
                  from Chennai, Tamil Nadu
                  Apr 26, 2017
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                  Address: 600030

                  My complaint no is [protected]. G. Kandasamy. Ph.[protected]. Almost one month have gone for want of spares. We r suffering a lot by purchasing your (Crompton greaves) product. Whether it can be repaired or put into turmoil. Pl reply immediately. G. Kandasamy
                  13/7. Fourth cross st
                  Shenoy nagar west.
                  Chennai.600030.
                  Lodged complaint last month. Contacted the consumer service and they gave the above complaint reg no. They also informed to send one person to take the fan. One person came when i was out of station. After that no response. Nobody attended the repair even aftertepeated calling.
                  Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                    S
                    Santa deb roy
                    from Kolkata, West Bengal
                    Apr 26, 2017
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                    Address: West Tripura, Tripura, 799002

                    I complaint several times for my air cooler but no service engineer visited my home for servicing still now. My air cooler problem is when it starts water come out with the cooling section so much and my bed bedsheets totally full with water my recent complaint number is [protected] but nobody come to servicing please take necessary step.
                    Name of customer - subodh kumar deb roy.
                    Contact number[protected]/ [protected]
                    Address - agartala, ramnagar road no -7, tripura west
                    Pin code - 799002
                    +3 photos
                    Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                    Apr 26, 2017
                    Updated by Santa deb roy
                    Take necessary step
                    Apr 26, 2017
                    Updated by Santa deb roy
                    Give proper service engineer to solve this problem.

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                      S
                      swaroop bamne
                      from Pune, Maharashtra
                      Apr 25, 2017
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                      Address: 401202

                      Hi I had bought a fan which claimed that it's dust free b the it's really sad to see that within 10 days of purchase I can see a lot of dust and white colour fan has turned into black.
                      Really very disappointed with the wrong information given. I have already purchased and don't know how you guys can correct.
                      Didn't expect this from Crompton which is a well know brand.
                      Please stop false marketing and let me know what u can do about the fan that I have brought in impression of dust free.
                      Thank you,
                      Swaroop
                      [protected]
                      +1 photos
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                        A
                        Armaiti
                        from Delhi, Delhi
                        Apr 25, 2017
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                        Address: 400063
                        Website: Crompton Greaves ceiling fans

                        I Ms. Armaiti Bharucha had purchased a crompton greaves ceiling fan in November 2015. My 2-year warranty is still valid. Since February your technicians have bee trying to resolve the noise that the fan emanates but have been unsuccessful. They even changed the wings but the noise still continues. Last week we lodged another complaint and I even got an SMS for the same on my registered mobile number but no technician has called to resolve my query.

                        This is not acceptable. I want my issue resolved. If required change the whole damn fan, but I cannot tolerate the noise any longer. My Complaint number is [protected].

                        Disgusting!!!
                        Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                        Your Complaint No:[protected] will be attended by CAREZONE-[protected]. Regarding to your sms still from 3 days no one attending complaint
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                          N
                          from Guwahati, Assam
                          Apr 21, 2017
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                          Address: Sangrur, Punjab, 144026
                          Website: [email protected]

                          Dear admin,

                          I m corporate employee and using vodafone number last 6.5 years, but now we havn't satisfied with your services and behavior of your stores.

                          Without my information charges in my two billing cycles for internet services. Charges. (Aprxx2800rs and 1400 rs) and your barnala stores agreed to reimburse only 70 %. Kindly help to reimburse full waive off, so that we have use this number smoothy.

                          Also we have registered complaint as dated on 21 april 2017 against reference no :[protected]..

                          Now waiting for your revert.

                          Rgds,
                          Nikhil bansal
                          Crompton
                          Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                            K
                            krutik parikh
                            from Chennai, Tamil Nadu
                            Apr 18, 2017
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                            Address: Ahmedabad, Gujarat, 380015

                            The complaint has been registered on the call since long.
                            No one attended it.
                            Once an engineer called and he was like the shop is closed, i said we are closed from 2pm to 5pm. He hanged up saying book another complaint.

                            "your complaint no:[protected] will be attended by excellent electrical engineering-[protected]"

                            This is still not resolved.
                            Please have someone visit us.
                            Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                            Sir,
                            There is problem in the Crompton fan installed in our house
                            Address-23/98 Subhash Nagar new Delhi
                            Contact-[protected]

                            Even after regular complaints, problem still exists
                            Kindly replace the fan asap.
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                              A
                              ashish singla
                              from Ludhiana, Punjab
                              Apr 16, 2017
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                              Address: Mohali, Punjab, 140301

                              Green light of geyser does not blow only red light blows always when switch on.

                              Please find attached images for more details about product.

                              Few of the details are:
                              Model: SWH 825 / 2016
                              Brand: Crompton
                              Capacity: 25 L

                              Our residence Address:
                              Flat : 302
                              North Valley Society
                              Landran Kharar main road
                              Contact: +[protected]
                              +3 photos
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                                A
                                AVILASH BANERJEE
                                from Kolkata, West Bengal
                                Apr 16, 2017
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                                Address: 712258

                                I brought the Mixer grinder (DS51-OJYAB-121761) on 13.5.16. This is 2nd time i am finding it is not working although it has been used for very limited time. This type of service i never expected for CG being a loyal user of other appliances. I would request to solve the problem urgently & try to give a long term solution. This is really hampering your own image in the market.
                                +1 photos
                                Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                                Not working ...Motor base is loosened.
                                Model ..RJ PLUS
                                SN: PACAP 14992

                                DEALER ...
                                Mehrotra electronics
                                Jandaha VAISHALI
                                Bihar
                                PIN : 844505
                                Near oriental Bank of commerce

                                Reg
                                Melectronics
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                                  P
                                  Pratapreddy amakala
                                  from Guntakal, Andhra Pradesh
                                  Apr 15, 2017
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                                  Address: Anantapur, Andhra Pradesh, 515001
                                  Website: www.cgglobal.com

                                  We purchased desert cooler ozone last year on 04. 05.2016 with serial number DAC751-PDMPM-04812 at kadiri anatapur dist, andhrapradesh. Since then it's not working. Only fan is working properly but cooling system is faulty nd not at all working.we complained many times but there is no response from the service people. Rather their response is very much disappointing. .kindly look into it...resolve my problem. ..Regards pratapreddy.
                                  Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                                  Suddenly last night fan stopped working and some burning smell started coming. Looks like either fan motor or some associated part got burnt. It is still under warranty. Last year when purchased, initially itself fan was not working. It took one week for CG to resolve the issue. Not happy with product performance. Pl resolve the same.
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                                    J
                                    Jayanta Nath Majumder
                                    from Jorhat, Assam
                                    Apr 11, 2017
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                                    Address: West Tripura, Tripura, 799003

                                    Last few days ago i was purchase a geyser 15 Litter but now a days it is not working. before 2 months ago one technician visited but till now not solve this problem. it is one year warranty if not solve the problem after completion warranty not possible. so i request you that as soon as possible solve the problem.

                                    address
                                    badharghat matripally
                                    call [protected]/[protected]/[protected]
                                    Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                                    Apr 11, 2017
                                    Updated by Jayanta Nath Majumder
                                    Last few days ago i was purchase a geyser 15 Litter but now a days it is not working. before 2 months ago one technician visited but till now not solve this problem. it is one year warranty if not solve the problem after completion warranty not possible. so i request you that as soon as possible solve the problem.

                                    address
                                    badharghat matripally
                                    call [protected]/[protected]/[protected]
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                                      R
                                      RaviKumarr Gupta
                                      from Nagpur, Maharashtra
                                      Apr 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110035
                                      Website: cromptoncare.com

                                      I purchased a water heater on 06th Oct 2016 and loged a complaint in Mar2017 as its leaking.
                                      executive came and asked me to replace the heater in 2-3 days but after 40 days no one is coming to replace, I logged a complaint in Crompton website and got a call from dealer that it will replaced in 15 days but nothing has been done.

                                      complaint number [protected] & [protected]...
                                      +2 photos
                                      Apr 24, 2017
                                      Complaint marked as Resolved 
                                      company has replaced the item.
                                      Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                                        bipulmajumder
                                        from Kolkata, West Bengal
                                        Apr 7, 2017
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                                        Address: Kolkata, West Bengal, 700065
                                        Website: www.cgglobal.com

                                        I have purchase a B1 12 watt LED bulb through Amazon.com. But one months after its not working properly. Some times its give light and some time its not working. Local electrical checked my electrical line and told every thing is fine and bulb is not working properly.
                                        so on 15/02/2017 I went to your authorized center UNIQUE SERVICE, Kolkata and request to change or replace the bulb but in that moment they had no stock and made a job order.
                                        job order number is [protected].
                                        But unfortunately till I am getting my product where I have called them several time and they are also not aware when I will get my product.
                                        now in this situation please suggest me what should I do for better service.
                                        Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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