Crompton Greaves / CGGlobal.com Complaints & Reviews

Purchased 02 brand new exhaust fans and both fan motors are making high noise, its quality & qc issue. Shopkeeper refused to replace and told to log the complaint which i did and it's been one month now nobody bothers to take care of if. Despite of making escalation over the phone to the toll free number.

Cromptom greaves products are the worst and people working here are in even worse. Today i spoke to nitin their area service manager he has taken one more person on the call and that guy is claiming it's my fault doesn;t know how to behave with the client.

My complaint number is [protected]

My only suggestion never buy crompton greaves products any more.

Dear team,

In had purchased a crompton mini master in sep 17 and it had a problem of smoke.
On checking by authorised service centre, narang electricals sonipat, it came to know that there is some water inside it and he suggested to do the wiring on chargable basisrs 900/- and he had not replaced the motor after many arguments.
This is not acceptable under the guarantee policy.
Earlier i was very much belief in crompton quality and service but this time my faith is lower down.
I was thinking of buying a submersible motor also but i need to change my mood now.
I wouldn't tolerate this type of service and a positive feedback from crompton is yet to be awaited.

Br/-
Chirag
[protected]

I have purchased geyser/water heater last year in november 2016. I resides in new delhi, minto road new dehlh having pin code 110002. Now it is not functioning properly. There is leakage of water from outlet pipe since one week. When i tried to logged complain on your toll free number i. E [protected]. I have tried a lot to logged my complain but i am unable logged my complain. Therefore you are requested to repair as early as possible. My mobile no. [protected].

This is really a third class service for crompton greaves which would never recommended to anyone for crompton producers and now i will write in consumer complaint as well.
I purchased a motor 18-oct-2016 when my house was constructed.
My motor was not working since 25 aug 2017 after that i did not get time to complain to be honest when i tried this no it says this is wrong now but after some days the same no was working.
I made a complaint on 22 oct 2017 next day engineer called me and said he is coming but till 9pm he did not come when i called him he said my bike got puncture so he could not come i said okay. On 26 oct 2017
Engineer came to my house who was in full attitude said "phle bill lekar aao tab hath lagaunga" on the bill last date was 18th october 2017. It doesn't matter if it's mistake from company they got dealay for 2-3 days but he could not repair my motor sit at my place for 1 hour but did not touch even check what is wrong really frustrated with this. At least you should hire professional service centre who should have at least manners to talk with a customer.

Please look into this and take necessary action if you can take.

Purchased a ceiling fan for my clinic and since day 1 it was making a weird sound, so i complained to the consumer care... They send a person who repaired fan but still the sound kept coming.

I complained again... They send a person who repaired fan but still the sound kept coming.

Now i called customer care and requested them to change the blades of fan but no response even after 3 days.
Kindly help

I want to complain regarding my crompton cooler model gim-ie not working properly from dt 25.07.17. Complain no is [protected]. The complaint massage indicated complied.
Till date i have not received the cooler after repair. Today when contacted mr ansari, he told me, sir this has to be replaced. Your firm is very highly reputed since 30-40 years.
Please take it seriously. This is a harassment on the part of the consumer and bad name for the company.
L. D. Singhania

I mr. Sherali merchant, had brought wall mounting fan from rajesh electric stores, bandra (West), mumbai on 19/5/2017 under warranty for 2 years. At the time of purchase given words of good service from cromptons. But after using for hardly 5 months problem started. When registered a complain no.[protected] on 14/10/2017, attained by technician after my follow up. Technician was so rude and rough in his language and said water had gone inside. No question of water going inside the fan. When combined to manager. Manager also was not cooperative and had taken technicians side. So worst service...?? With a big brand...??. My emailid. [protected]@gmail.com.
Cell. No. [protected].
First ever worst experience in my life of 50 yrs. Hope to get a positive reply from management

Above new. Water heater. Leaking. From. Base. Tank. Leak since 3 days i have 2 small children and guests at home casing much embrasment and distress also worried about electrical short circuit so kindly attend and resolved at earliest
i have tried your complaint no and old web sites ten to twenty times since last three days without any success
TX DR ILYAS

Dear sir,

We have procured m/s. Cg make led light from m/s. Chandan electric store, gandhidham-370201. Less than 1year 2nos. Lights are not working. You are requested to kindly arrange to replace the same. Led light and po details are as under.

Ref. Po no. [protected], po date : 25.10.2016

Type : flood light
Type, lamp : led
Power, rated : 70 w
Cat. No. : lsfn-72-cdl
...

I purchased a mono block pump 0.5hp from your authorized dealer m/s gupta electrical co. Vide invoice no. 162 on 03.08.2017. Within a few days of installation, the motor of the pump started making noise. The noise has become a nuisance for us and the neighbours. I got a complaint registered on your site on 11.08.2017 vide reference no. [protected]. After that your service personnel visited twice, but could not rectify the problem. Again complaint were lodged on 08.09.2017 and 04.10.2017, but no one visited to rectify the problem.
Since the mono block pump is under warranty, the same should be replaced with a new one within one week of this complaint else i will be forced to approach the consumer forum for redressal of my grievance and damages for mental harassment and agony which i am facing due to the faulty pump.
Rajeev gogia

Dear team members
I had purchased water geyser of crompton on 31-dec-2016 & have facing two to three times for problem.
Your representative mr. Rahul pol from kolhapur (Maharashtra state) had given poor device to solve our regular problem happened. He was committed from two months back to replace our geysers coils but still he not replace the same.
I request you to give warning to mr. Rahul pol to complete the task urgently otherwise i will take necessary action to your him & your company.

Regards
Dattatray thorat
A/p - karve
Tal - karad dist-satara
[protected]

Sir/madam,

This is to bring to your kind notice that i have purchased water pump of crompton greaves from your distributor gupta electrical, sector -22 chandigarh on 03/08/2017 and installation done on 05/08/2017. Due to high noise from motor i have lodged a complaint to toll free number on 11/08/2017 (Complaint number-[protected]), but i am sorry say that 2 times your service people visited, but due to some unavoidable circumstances...

The bulbs were purchased on 1st may 2016 from dmart in borivali dahisar and are flickering after 10mins approx on being switchef on. One of the plastic bulbs blew off a few days back.
Let me know the action to be taken. Warranty period..2years
My contact [protected].
The email sent as per that given on the box is cc. [protected]@crompton.co.in and my mail was not delivered. The phone no[protected] does not get connected.
James

I am shivam gupta saf chowk bichhiya rewa (M. P.)
My complint no. -[protected] is 69683
Mob-[protected]

Complaint for mixer in monday 18 september 2017 and contact to service provider katni but is he is excuse for 4 day my service man is on the way he is come to morning, evening... I am also complaint in toll free for this purpose 4-5 times but ni reponse gor sevice provider

I have purchased two fans. A wall fan and a ceiling fan. Two years ago. Both of them are out of warranty period. I think they can work better after some repair.
Problem of ceiling fan: - making "cut-cut-cut-cut" sound at every round. I am afraid it may fall if there are problems to the main rod.
Problem of wall fan: - when in use the main rod moves up-down and machine make unnecessary sound. It is sound of motor. It is because it makes noise when used for more than an hour.

Sir,
I was purchased one ceiling fan on dated - 14.05.2017 but the fan was not working properly and i have already compliant after the purchase of one week but there is no response by the company. Kindly look this matter on highly priority basis and resolve the issue at the earliest.

Company representative mr naveen - [protected]

Regards,
Mr. Virender aggarwal
Ph - [protected]

I bought a ceiling fan of company crompton greaves from kumar electronics new delhi on 23 march 2017 but the fan start creating lots on noise from the beginning, i called you customer care and their technicians came and solved the problem. After a month ago again noise start coming out from the fan, i again called the technician, again he opened the fan and tried to solved the problem, after one more month the noice again came, this was third time, technician visited but the problem not solved yet, tell me do i have another work or i just keep on calling this company technician, he told me that this fan will not repaired, i asked him to replace my fan because my fan is in warranty. I talked to area incharge, he assured me that your fan will be replace, wait for 3 days, now he is not picking my phone, it's name mr prashant, i am not sure but i have his no. [protected]. Is this way to treat customers by not picking the phone, my family living without fan, company is not keeping their words. They assured me to replace my fan, how could you stop answering customers without any solution. I need proper replacement as soon as possible.

We purchased wet grinder from crompton on 19.02.2016, and it is not working, even though we made a compliant to global head of crompton, no action taken place. Actually the wet grinder is under warranty period upto 19th february'2018. We purchased from pirgal electronics, hyderabad, telangana vide cash memo no is 22036. We made a complaint and the no. Is [protected]. We need an immediate action from the concerned immediately. As it was under warranty we need a new one instead of repairing the old one. Our phone no is [protected] and[protected].

I have been purchased c. G. Submersible pump 3.00 h. P (Pllame178341) and cromton digital panel 3.00 hp (Pkvss000076) dated on 30/8/17 (See attached tax invoice). Motor damage in one day (Dated on31/8/17). After that we get repaired motor and get installed dated on 2/9/17. Motor work for 10 days and again get damaged.

Due to this problem we faced such a big loss (We have to arrange water tanks 5 water tanks of rs.4000 / day (Approximately spend rs.20, 000 due to this problem). Now i want compensation for this loss due to poor quality of your products.

Kindly, pay attention in this matter and take any necessary action.

Regards
Pritpal singh ([protected])
V. Automat, new delhi

My name is naveen from hyd am purchased mixer grinder on 2/10/2015, my complaint no is [protected] am registered this complaint at last 10 days back machanic said ur moter was failed but u have warranty for 24 months on product so u will claim, till now there is no response for my complaint, when i'm enquiring for my complaint there is not properly not responding
My question is there is no response for our complaints how u ppl giving warranties on selling ur products shame