Crompton Greaves / CGGlobal.com Complaints & Reviews

I want to complain regarding my crompton cooler model gim-ie not working properly from dt 25.07.17. Complain no is [protected]. The complaint massage indicated complied.
Till date i have not received the cooler after repair. Today when contacted mr ansari, he told me, sir this has to be replaced. Your firm is very highly reputed since 30-40 years.
Please take it seriously. This is a harassment on the part of the consumer and bad name for the company.
L. D. Singhania

I mr. Sherali merchant, had brought wall mounting fan from rajesh electric stores, bandra (West), mumbai on 19/5/2017 under warranty for 2 years. At the time of purchase given words of good service from cromptons. But after using for hardly 5 months problem started. When registered a complain no.[protected] on 14/10/2017, attained by technician after my follow up. Technician was so rude and rough in his language and said water had gone inside. No question of water going inside the fan. When combined to manager. Manager also was not cooperative and had taken technicians side. So worst service...?? With a big brand...??. My emailid. [protected]@gmail.com.
Cell. No. [protected].
First ever worst experience in my life of 50 yrs. Hope to get a positive reply from management

Above new. Water heater. Leaking. From. Base. Tank. Leak since 3 days i have 2 small children and guests at home casing much embrasment and distress also worried about electrical short circuit so kindly attend and resolved at earliest
i have tried your complaint no and old web sites ten to twenty times since last three days without any success
TX DR ILYAS

Dear sir,

We have procured m/s. Cg make led light from m/s. Chandan electric store, gandhidham-370201. Less than 1year 2nos. Lights are not working. You are requested to kindly arrange to replace the same. Led light and po details are as under.

Ref. Po no. [protected], po date : 25.10.2016

Type : flood light
Type, lamp : led
Power, rated : 70 w
Cat. No. : lsfn-72-cdl
...

I purchased a mono block pump 0.5hp from your authorized dealer m/s gupta electrical co. Vide invoice no. 162 on 03.08.2017. Within a few days of installation, the motor of the pump started making noise. The noise has become a nuisance for us and the neighbours. I got a complaint registered on your site on 11.08.2017 vide reference no. [protected]. After that your service personnel visited twice, but could not rectify the problem. Again complaint were lodged on 08.09.2017 and 04.10.2017, but no one visited to rectify the problem.
Since the mono block pump is under warranty, the same should be replaced with a new one within one week of this complaint else i will be forced to approach the consumer forum for redressal of my grievance and damages for mental harassment and agony which i am facing due to the faulty pump.
Rajeev gogia

Dear team members
I had purchased water geyser of crompton on 31-dec-2016 & have facing two to three times for problem.
Your representative mr. Rahul pol from kolhapur (Maharashtra state) had given poor device to solve our regular problem happened. He was committed from two months back to replace our geysers coils but still he not replace the same.
I request you to give warning to mr. Rahul pol to complete the task urgently otherwise i will take necessary action to your him & your company.

Regards
Dattatray thorat
A/p - karve
Tal - karad dist-satara
[protected]

Sir/madam,

This is to bring to your kind notice that i have purchased water pump of crompton greaves from your distributor gupta electrical, sector -22 chandigarh on 03/08/2017 and installation done on 05/08/2017. Due to high noise from motor i have lodged a complaint to toll free number on 11/08/2017 (Complaint number-[protected]), but i am sorry say that 2 times your service people visited, but due to some unavoidable circumstances...

The bulbs were purchased on 1st may 2016 from dmart in borivali dahisar and are flickering after 10mins approx on being switchef on. One of the plastic bulbs blew off a few days back.
Let me know the action to be taken. Warranty period..2years
My contact [protected].
The email sent as per that given on the box is cc. [protected]@crompton.co.in and my mail was not delivered. The phone no[protected] does not get connected.
James

I am shivam gupta saf chowk bichhiya rewa (M. P.)
My complint no. -[protected] is 69683
Mob-[protected]

Complaint for mixer in monday 18 september 2017 and contact to service provider katni but is he is excuse for 4 day my service man is on the way he is come to morning, evening... I am also complaint in toll free for this purpose 4-5 times but ni reponse gor sevice provider

I have purchased two fans. A wall fan and a ceiling fan. Two years ago. Both of them are out of warranty period. I think they can work better after some repair.
Problem of ceiling fan: - making "cut-cut-cut-cut" sound at every round. I am afraid it may fall if there are problems to the main rod.
Problem of wall fan: - when in use the main rod moves up-down and machine make unnecessary sound. It is sound of motor. It is because it makes noise when used for more than an hour.

Sir,
I was purchased one ceiling fan on dated - 14.05.2017 but the fan was not working properly and i have already compliant after the purchase of one week but there is no response by the company. Kindly look this matter on highly priority basis and resolve the issue at the earliest.

Company representative mr naveen - [protected]

Regards,
Mr. Virender aggarwal
Ph - [protected]

I bought a ceiling fan of company crompton greaves from kumar electronics new delhi on 23 march 2017 but the fan start creating lots on noise from the beginning, i called you customer care and their technicians came and solved the problem. After a month ago again noise start coming out from the fan, i again called the technician, again he opened the fan and tried to solved the problem, after one more month the noice again came, this was third time, technician visited but the problem not solved yet, tell me do i have another work or i just keep on calling this company technician, he told me that this fan will not repaired, i asked him to replace my fan because my fan is in warranty. I talked to area incharge, he assured me that your fan will be replace, wait for 3 days, now he is not picking my phone, it's name mr prashant, i am not sure but i have his no. [protected]. Is this way to treat customers by not picking the phone, my family living without fan, company is not keeping their words. They assured me to replace my fan, how could you stop answering customers without any solution. I need proper replacement as soon as possible.

We purchased wet grinder from crompton on 19.02.2016, and it is not working, even though we made a compliant to global head of crompton, no action taken place. Actually the wet grinder is under warranty period upto 19th february'2018. We purchased from pirgal electronics, hyderabad, telangana vide cash memo no is 22036. We made a complaint and the no. Is [protected]. We need an immediate action from the concerned immediately. As it was under warranty we need a new one instead of repairing the old one. Our phone no is [protected] and[protected].

I have been purchased c. G. Submersible pump 3.00 h. P (Pllame178341) and cromton digital panel 3.00 hp (Pkvss000076) dated on 30/8/17 (See attached tax invoice). Motor damage in one day (Dated on31/8/17). After that we get repaired motor and get installed dated on 2/9/17. Motor work for 10 days and again get damaged.

Due to this problem we faced such a big loss (We have to arrange water tanks 5 water tanks of rs.4000 / day (Approximately spend rs.20, 000 due to this problem). Now i want compensation for this loss due to poor quality of your products.

Kindly, pay attention in this matter and take any necessary action.

Regards
Pritpal singh ([protected])
V. Automat, new delhi

My name is naveen from hyd am purchased mixer grinder on 2/10/2015, my complaint no is [protected] am registered this complaint at last 10 days back machanic said ur moter was failed but u have warranty for 24 months on product so u will claim, till now there is no response for my complaint, when i'm enquiring for my complaint there is not properly not responding
My question is there is no response for our complaints how u ppl giving warranties on selling ur products shame

We have some problem in instant electric water heater. That is leaking from tank we can not using the water heater because it is not heat and yearly one time it is happen like this so we request to solve this problem so the company have take action please inform your sales service to solve this problem we hope that my request is send to you thank you

I purchased one getser from local shop more than 2 years back. The system was running fine, but about one month back suddenly the thermostat stopped working. I contacted authorised service centre of durgapur, west bengal, m/s reliable service. They came about one week later and changed the thermostat with a bajaj made one. After they gone, we saw that the power light did not glow and the heating light constantly blinking even without power (Switched off) condition. I again contacted the service centre and they told me to set right my house power condition. I contacted one good electrician. After he tested my power distribution, he showed me that neutral and earth both are in short circuit. And for this reason, my rccb is constantly being tripped. I again contacted them, and continuously ringing for 20 days. But nobody is coming up. They have taken rs. 650 for parts and rs. 250 service charge. Now i want that they should remove their parts and return my service charge as i do not want to see their face again. They are unreliable people under "unreliable service". Their contact no. Is [protected]. Please help me in this regard.

Bought from one of the dealer in lucknow, kapur electronics in feb 2017.
Suddenly stopped working since 31st aug'17, registered the complaint on 1st september 17.
Complaint no. [protected] was to be attended by rajesh electricals.
But they closed the complaint same day without anyone attending the complaint.
Still waiting for my resolution.

Contact me @ anurag : mb : [protected]

1/ the complaint is one 15 litres water heater which is under 2 years warranty.
This appliance was purchased on 10th october 2015 and is still under warranty.
2/ complain was about shell leakage on 17th august 2017. The service expert m/s euroteck in kolkata, mob no [protected], had attended and confirmed its a shell leakage and as per the agreement the crompton was supposed to replace the same.
3/ i had contacted the shop m/s - d electric / bosepukur / 39/1 bosepukur road, kolkata 700042, mobile no [protected]. The shop keeper has said that the service manager mr divakar saha mob no [protected] will replace the same.
4/ but the service manager mr divakar saha claims that the electric shop will approach the dealer and get a replacement.
5/ past 15 days - we are without a water heater.

Can crompton help us with a replaacement. My bathroom has bright white water heater.

Regards
Ashis choudhury
+91 [protected],
[protected]@yahoo.com

My complaint no[protected]
I have purchased the motor on 21st of august and have installed it at 24th of august within three days o[censored]sage the motor welding got burned which was confirmed by crompton service person the shopkeeper as avoided to replace the item and told as to visit to crompton service center and same was confirmed by crompton service person i returned your motor on 29 august in heavy rain and your service centre guy is telling me to wait for one more day for approval this is strictly not acceptable as i have shifted in my new home and i m staying in joint family so you may know the consequences without water
This mail i have escalated to do my replacement procedures at earliest without must delay to avoid escalation and move my self to other departments to resolve the same

Regards
Ganesh mudaliyar
[protected]