Crompton Greaves / CGGlobal.com Complaints & Reviews

I have lodged complain no.[protected] dated 21.12.2016 for problem arise in my geyser-10 litre, model no. Swh910s. Date of purchase is 07.11.2015 through n. E. Electricals, ambari, guwahati-781001 (Assam). But, your authorized service centre "murchana electricals, guwahati" has failed to resolve my problem. I have already been contacted with them several times but they have not respond my complain. Please take immediate action, other-wise...

Dear Sir/ Madam

This is in regard to a water geyser purchase by me at Rohini Sector 7 Delhi-110085.

There was a problem of chemical smell in geyser water so i complained to dealer and customer care.

ONE OF YOUR EXECUTIVE MR. NAVEEN SAINI MISBEHAVED WITH ME ON TELEPHONE. HE TOLD ME THAT THIS IS NORMAL THING NOT A BIG ISSUE AS SOMETIMES COATING OF A GEYSER GET REMOVED BUT NO PROBLEM WE WILL REPLACE...

Sir,
we are suffering a problem in water heater. The green light is ON as we switched but the water is not heated up. so we made a discussion with our near by plumber, he stated that THE PROBLEM MAY BE IN THE COIL in water heater. we are on this issue for the past 1 month. kindly help us to resolve this problem so that we will not suffer from this problem in the future...

I called up customer care since my crompton fan has been stopped suddenly, the service representative told coil has been burned, it can not be serviced by the company and closed the request. Again I called customer care[protected] the response was not proper, he asked me disconnect the call by saying his manager will give me a call. But I did not even get a missed call from them. the service is so pathetic. I am completely pathetic about...

With reference to my previous complaint dated 30.11.2016 in response your reply was received on 30.11.2016in which you had assured to resolve the problem with in several days, I am sorry to say that after 10 days no action has been taken for resolving the problem, you are requested to take immediate action in this regard and M/s Sai Engg works Meerut. My problem with you is still pending inspite of my reminders....

I bought an iron press in the month of April 2016 with 2 years warranty, suddenly it stopped working. I logged in complaint on toll free number on 3rd Dec vide complaint number [protected], no body neither called nor attended our complaint till 5th Dec. I again called on customer care number then assured to get it attended, when no body called & turned till evening i took the number of Area Sales Manager ( Mr. Navin - [protected] ) he took...

I had booked a complaint for Crompton geyser not working at my house which is under warranty for First time [protected]. Technician arrived at 3pm & we intermediately came out of office to attend him. He corrected the fault and made it workable. Again we faced the same issue on Friday in the same week. Booked complaint [protected] the same day. Technician did not arrive on Saturday instead confirmed to send someone by Monday 11 am. As we both...

I made a complaint to the customer care about the malfunction of my geyser around 12'o clock today. I was allotted the complaint number [protected]. But to my great shock and horror O received a message around 5'o clock that the issue had been resolved when nobody knocked at my door for the repair. Does not it sound funny? Will the Company stop playing joke with an innocent and well-meaning customer.
Bhagaban Jayasingh
Nr Achyuta...

I purchased a number of Crompton Greaves fan and other electrical appliances from M/s Divya Electronics Meerut out of them one ceiling fan was defective and making noise and is bubbling I reported the matter on toll free complaint M/s Sai Engg. works meerut was instructed to get it in order they inspite of my repeated requests they did not attended the problem after repeated phones they attended and told me that fan needs to be replaced as...

Crompton team,

Mr. mallik. s. waghmare,

B/002, shantinath tower
Pleasent park layout
Mira bhyander road,
Thane 401107

I purchased crompton cg-rd automatic electric iron (serial no. olkhp-158161) on 10/04/2016 at d-mart mira road branch, did not ironed a single cloth from your crompton automatic electric iron as it is since not working from the purchased date it, as per your...

Dear sir,
I have bought six celling fans and one electric gyser six month back from one of your dealer shop name varshikar electricals, parnaka vasai road west pin 401201
Immediately after two months ie in the month of april 2016 i launchd complaint thats its too much noise coming from celling fan and its too much noisy and irritating so i made complaint to customer care
They have send one of machanic to ch3ck the problem...

I lodged a complain dtd[protected] regarding water heater/geyzer is not wor king. The complain no is [protected]/[protected]. On[protected] i received sms your complain resolved when i talked with customer care they assured me next day 100 % engineer will visit & rectify or replace the item. But till date no one visited to rectify the said geyzer. After that i requested sevearl times on phone & also on mail but till date nothing has happened...

I have bought a new Geyser on today I. E 13/11/2016
And installed it today itself but the Geyser is not working properly water is getting leaked from the knob of temperature adjustment. I have bought it by the trust of its name and the seller said that it will be handled by the company I have got frustrated by this product as the new product is creating problems for me it is creating a negative impact on us so please find some suitable...

Sir,
Iam Ratheesh From Balagram, near Kattappana, Kerala .I had bought cg monoblock air compressor from kollamkudiyil Kattappana. after installing the compressor not functioning properly, i informed this matter to the shop on 12.11.2016 at 9.30 am, they said service person will arrive soon . but till now no one came to resolve my problem. please take necessary action
my name is Ratheesh Kumar.S, Mobile no [protected], Ad...

I purchased ceiling fan of Crompton Greaves ltd from market.I thought I bought quality ceiling fan but my thinking is not comes true because side biding of all four fans I purchased is scattered into pieces which fallen on my meals plate and at sleeping time. Your renowed co. Change me ceiling fan earlier but again it's scattered. Plz change this time with different model no....

I have purchased a JMG online. It has some problem with the motor. I approached service center. They have fixed it temporarily. Again it was having same problem. Again I have approached the service center. This time they are saying that motor has to be replaced. They said it will be replaced within few days. Regret to say that it is nearly 2 months now, but the motor has not recd. at the service center. Very very poor service....

I had purchased geyser from retailer with proper bill and warranty card. The geyser leaked, retailer lodged complaint with CG when I approached him with the complaint. The mechanic visited and opened the gyser and concluded that the tank has leaked. Went back saying that he will register it with CG and CG executive will come.
Now I understand that the mechanic could not find the serial number on the equipment and that is why it can...

Sir/madam I had purchased the crompton greaves instant geyser in which I have a problem in my instant geyser which is not working from two days and the water is not getting hot and the indicator light is working correctly but water is not getting hot I request the company to send the Company technician to visit asoon as possible so please kindly send the technician to check the geyser...

This is the 4th & last complaint from my side.

I again put a complaint today i. E on 26.10.2016 regarding the same problem and still my problem did not resolve.

Complaint no is-[protected].

This time your engineer came & told motor pump is really taking air for which water cant lift up and find attached complaint attend letter written by engineer mr. Ajay das.

Your company lost my...

Dear sir,

Please arrange to replaced / repair the faulty parts of the gyser which is installed at t-14, atul grover road, new delhi 110001. the thermostat is not working with auto cut.

It is request yo to please arrange the technician as early as possible.
If any quarry please contact sh. vikas (jto), bsnl, new delhi
Mobile no. [protected]

Thank you....