D-Vois Communications — Cheated - not provide service and deny refund amount
Na, Maharashtra, India
I would need your help, i am availing d-vois (i-on) broadband service last 7 year and paying money in regular basis.
At the time of installation i had pay 700 rupees for installation one time chargers.
Last 3 days my internet is not working in have visited local office but they are doing misbehaving and they are asking again for cable installation charges.
I said i am exiting customer if your cable is faulty why guy are charging me. i had already paid one time installation chargers.
They said no you have to pay for this after that i said i will not continue this service as i am not getting proper bandwidth as you are charging and every time asking money of installation changes and cable.
Why i will pay i am availing service for this paying regular payment in advance.
If you’re not provide me support or proper service i want to disconnect this connection, please refund my money which i had paid in advance but they are saying no i will not provide lock a complaint in customer care.
I was called customer care many time after tried serval time post connected and i said all story and ask for complain no but did not get.
Could you please help on this these guys are cheating local public.
My user id arvind_sandeep mobile no [protected] and [protected].
Hope i will get response soon
Cbd belapur plot no sector 19/20 sai bhakti building flat no 102
[Aug 11, 2016] D-VoiS Communications customer support has been notified about the posted complaint.
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