d2h Complaints & Reviews

We have registered complaint on 8th June 2015 for technical problem. Complaint no. 30498248 for customer id 98456139 but no enginner has visited to our place till date. Repeated calls have been made to customer care but nobody turned up to resolve our problem since last 6 days. Please look into the matter immediately and resolve our problem...

Dear Sir, My videocon D2H id= 50410860 Thomas Varghese mob. [protected] This month 1st i have recharges rs.250/- for 1 month, now in 13 days today is disconnected. why? what is the reason. every month it is like that only. do not do it like that pls check my account. what is the tariff . with regards thomas varghese [protected]@gmail.com...

I am using video con D2h from last 1 year. ID is[protected]. My remote stopped responding on last Saturday 6th JUNE 2015. I filed a complaint[protected] to get the remote repaired or replaced. But the people closed the complaint without giving any services. I again called the customer care and registered the complaint[protected]. these people promised to get the issue resolved by friday. But after one more complaint[protected] and 3...

I have refer through sms to get a new connection.That time the customer care persons said that i have got 200 rs recharge in my account after the activation of that customer id.My customer id is 41943354 and the new customer id which i refer to get is[protected].i want to know when did I got that offer....

I have booked new d2h connection through online on 08/06/2015. while booking one of the staff called and he asked me, pls mention my CSE no. aravind001 of his sale benefit and i mentioned and booked (D2H[protected]). For that they created customer id[protected] on 09/06/2015 after that not responded. I called to customer care and asked they raise the complaint no.[protected] and after 24hrs(i think their escalation request time(TAT)) i got...

Dear Sir/Madom, I have done online banking recharge for my Videocon d2h customer id is[protected]. This recharge has not succeed. but amount of INR :-221 is cut from my state bank of bikaner and jaipur account . I have recharged from debit. My SBI account is showing value date:- 11/06.2015, and narration :- TO TRANSFER INB Bharat Business Channel L TECH_BARATB Payments, and ref. no. :[protected]IG0ADXUTO5 TRANSFER TO [protected] INTERNAT BANKING...

Hi, My name is Prabir Sarkar and I have been using D2H videocon connetion from 1 year cust.id:[protected], i have been facing issue with relocation my vediocon d2h from sulekha, jadavpur-700032 to P.Majumder Road(Near Moitri Sangha Club), kolkata-700078 from 4 days.One engineer came to dismental dish on saturday at jadavpur-700032 and I paid Rs. 300 for this and they told me that installation will be done at new location on sunday.But still...

Hi Team, We have booked the Videocon D2H connection through Online on 2nd June 2015, As Videocon Engineer and staff know that there is local cable connection problem, still you people are giving connections, and we were waiting for the system engineer to come and visit our place, continuously calling few times they will give response and few times not. Also by spending 200 Rs extra from my pocket I have brought kit from the service centre...

My house has been renovated and I hav been calling d2h customer serivce from last 3days for the reinstallation of the product. Every time I call they say agent wil come in 8 hours. Last 2 days no agent has come ever. Pls help. My id is[protected]...

Hi, My name is jignesh and i have been using D2H videocon connetion from 4 month cust.id:[protected], i have been facing issue with signal since from 4 days and i have no TV at my place i have been calling this customer services dept since from last 3 days just they are giving false promises about technician appoinment witin 24hrs and now its like more then 60hrs but nobody turn up.. and when i sk about refund of whole amount they are responding...

I recharged my Videocon d2h account with 590/-. I instantly got an SMS from my bank saying the amount has been debited from my account. But the channels still won't come. So I called up Videocon's customer care and gave all the details to them. They're saying that the payment has not been received by them, and that it must've been stuck somewhere in between due to an error by the bank. How is that even possible? That has never happened with...

I want to let u know that i hv just recharged my d2h for one month of rs.385 but it wasn't successful, so i did it again and finally transaction was successful but my money hd been transacted twice..one at 5:31pm and other one was at 5:47pm.d2h has been recharged for a month only.so m requesting to refund my 385/-only or add it to my d2h for next month.do what u can but please provide me the solution. Thanks Ashish kumar Srivastava [protected]...

My Customer id is 65710661 and I am highly disappointment for the kind of services provided by vd2h, at sudden signal issue arised yesterday and no one visiting, it's really poor services because signal issue is not done by customer and of course vd2h is responsible for this. No customer value even if customer is paying to vd2h from last 5 years.. I will change vd2h very soon ...poor service......

my customer id is[protected] and our vediocon d2h set top box is not receiving signal since 5 days but its not raining outside. the most surprising problem is only d2h home channels are coming, but if the set top box is not receiving signal then can these both channels are coming. I must say that the vediocon service is really very poor and customer care is also not helping. service is worst for them we are suffering so they should improve...

My Customer ID is 91704266. We requested for Videocon D2H relocation on 29th April 2015. After following up continuously day and night for 15 days, our relocation request was completed on 14th May. We paid a relocation amount of Rs. 300/- to the D2H engineer and a work order 32563276 was generated, which was closed on 14th May. After this, we recharged our account on 20th May for 'New Diamond' pack for one month by paying Rs. 385....

My ID[protected] and the running pack is south silver. I recharged on 14 Apr 2015 for Rs. 380/- for 2 months whereas the services has been terminated on 15 May 2015 on completion of one month. Accordingly I contacted your customer care centre through the local vendor from where I recharged and your people informed me that some HD channels are activated to my account and hence the problems are arised. In this connection I submit that I never...

Hi, I have logged a complaint with 1) call ID[protected]call closed without resolution) 2) call ID[protected] Engineer visited site without resolution as confirms that this device is a permanent problem) 3) Email sent- received reply without complaint ID Issue: New connection taken 25 days back with HD 2244-RF box, but has not stereo sound, whereas the manual says Stereo output. I would like a new device which has...

Hi my customer Id is[protected] and phone number is [protected] I am fed up of following up with you . I am writing to you again. Please refund my amount. I bought 6 Months of Platinum HD Pack on 3/11/2014 for Rs. 4925. My customer id is[protected]. We decided to cancel the service and asked for refund due to service issues. Our service was cancelled on 28/11/2014. We were told we would get refund of Rs. 2594 on 2/12/2014 even though...

I had subscribed only GOLD and KIDS ZONE for which I regularly recharge my account. Last time I had recharged with Rs 2330.00 for 6 months which was the fee for these two packages with validity till 18th or 19th June for which mail was received by me from videocon. I now see that 3 more packages have been added which I never used nor have any intention to use. My account validity has been reduced by videocon and it has expired on 27/05/2015...

I have taken Videocon d2h connection on 27th December 2014. The recharge was done for 6 months on the same day, that is 27th Dec. 14 and I am supposed to get 14 days extra for the same. Hence, the actual date of next recharge should be July 10. However, I got an SMS, asking me to recharge my d2h on or before 02nd JUNE-15. PLEASE CLARIFY. Thanks, (T.M. Surendran) d2h id[protected]...