d2h Complaints & Reviews

Applied for New Setup Box Installation, service engg not attended, I called customer care several times they are telling service engg ll be attending by 7P.M when I call at 6.55 P.M the executive is telling its not yet 7P.M & wait till 7P.M & this happened today on 7/7/15 @ hubli if there own customer executive is doing like this where we have to go.And before this also i called 2 times onces @ 3.50P.M & @6.00P.M And when i call @7.20 executive now telling Service engg ll come tomo @4.30P.M. So please help me I am really hurt there executive are really worst

Sir, I am the customer being[protected] of Videocon d2h Super Gold Pack. I recharged on 08/6/2015 at about 8:00 hours. It ought to have been expired on 08/7/2015 at about 8:00 hrs. It showed that the period would expire on 04/7/2015.I complaint being no.[protected]. Your Officer confirmed that it would be resolved by 11/7/2015 though it was not done. But it was not resolved, rather my d2h service has been disconnected on 04/7/2015. It is quite illegal and against the goodwill of the company. Hope, I would not be compelled to take legal recourse. Please take immediate effect. Thank you.

Myself DEBABRATA DHIR DEO a retd. IAF personnel recharged my D2h id 98035711 with rs241/ on line by self from UCO Rupay card bearing account no [protected] on 07 jul 15. But sadly despite the transaction shown as false, the amount was debited from bank.

In addition yesterday, the same action was repeated when amount of 241/ was debited from bank against recharge of my brothers D2h id. 72468779. the amount was debited same UCO Rupay card but the transaction was fail.
Now its really hard to believe the on line transactions . Please do needful to get the amount either credited against the said D2h card ids or get it credited to the account no to stand to ur reputation. thank u

Last many days i am facing Videocon d2h dishonest service. (Complent date (26/06/2015) They not provide proper fitting service and after fitting folt they ready to forcefully charge 300 Rs. every month. When same place other service provider provide service without any single complaint last 1.5 to 2 year but i face 2 times in 2.5 month. or if not pay they block your service. Till waiting our Justice Customer ID[protected] Amit Rawat :- [protected] [protected]@gmail.com

I am using D2H Videocon service since 2 and half year my Customer ID is[protected]. I have given a request to reinstallation on 05 July 2015 on 09.00 AM. My complain no.[protected] and again i have call to customer care video D2H customer care again they have told my wait for 8 hours they will send engineer to reinstalltion. CCS senior is also taking not taken any responsibly to my complaint. Please help for this.

I have paid the D2H amount of 1961 on friday 3rd July 2015. The compnay had commitment of 48 hours maximum to install my D2H STB. Its been 96 hours since I have paid the money. The online sales team is useless. The guy called Selva is not ready to talk although he was handling the query. The girl from maitenance team named Drishti hangs up phone on my face. My registered mobile number is [protected]. The next step is I am going to pull videocon D2H in the court with legal notice.

My customer ID is 99669334. I had registered my First complaint on 30/06/2015 for new remote but i still waiting for the same... I m frustrated with ur very very poor service... Every time i call ur customer care number, some poor guy pick up the call and give me same stupid reason or answer like there was weather issue in mumbai / ur remote will b deliver today... Wat kind of service u people r providing??? Is this a professionalism ??? Or u dont give salary to your staff? U people r making fool of customers... I hav recorded all my calls which i hav made to ur customer care number... I will go to consumer court and will lodge a complaint against ur company if by today evening i will not receive a remote.. With NO thanks Anup Rana Sent from my iPhone

I am using your service for many yrs. last yr I started using HD TV & suddenly two of starsports Channel was deleted. I only use sports and news channel I knocked the door calling at centre but it was in vain. Now I got call from one customer care person n I never consented for addition of new channel and some star prime channel was added and 60 INR per month is being deducted. This is gross violation of my customer right . I am professor of surgery in PGI and have no time to go on fighting everyday I suggest. You kindly disconnect my connection and ask your person to take your disc back and return my security back. I couldn't watch copa America final which is my hobby. Please return my left over money back ASAP so that I could switch over to another service provider

I have purchase of cloe 11 pc nightwear on[protected] & give payment via online prepaid same day, my order no.[protected]. when am finish my payment via online then am checking my msg on my mobile the amount of product rs 999 is deduct my account 2 time so then am complaining customer care many times but no any responce & send attached all information with bank detail & transaction no. via mail then is also no reply.. am complaning too many times then mr.deepak & mr.rahul forward my complain they send me reply but they says first our account department clear transaction no. then we will refund your amount. i received my product on 3-7-2015 & am complain against my refund amount but no reply or no satisfaction customer care. so i want to clear in your account department is he no received any bank detail of against double amount debit of same product, i want my money refund as sokn as possible. give me ur head office address & ur company ceo & md contact no. otherwise i am going court against you. my contact no. is [protected]

I did the worst mistake of my life by buying Videocon d2h .My customer id is[protected].it's never working.since june with start of rainy season there's no signal coming. We have called the customer multiple times. Requested them to send the engg . they keep giving false promises. No engg has come till now. It's July 4. Just because we have paid the whole amount for 6 months . I cannot even switch to another far better Services like airtel, Tata sky or dish tv . They never reply back properly. None of the supervisor has taken any action ever. Instead they will ask us to not to call back again. They will also many times close the complaint without informing. It's been 4 months now and approximately for 3 moths it never worked. Worst company. Worst customer care employees. Worst Services. Our complaint numbers[protected],[protected], 34237190. Hopeless about the results.

Mera customer id[protected] he. . . Humne 31 / 03 / 2015 ko online 2connection purchase kiya tha. . Engineer ghar pe aaya tha set top box leke. . . But enginner ne 1 connection properly install kiya wo chalu bhi ho gaya. . . But usne 2nd connection ke liye bola ki muje 2nd connection ke liye connector lene jana padega or wo bola ki wo 30minute me aa jayega connector leke. . . Toh wo ekbaar gaya so gay. . . Wo abhi tak nahi aaya he. . . Meine customercare me bahot complaint register karvai. . . Muje bas ek he answer mill raha he ki apki problem 8 working hours me solve ho jayegi hamara engineer aayega aapke ghar pe or setop box install kar ke jayega. . . Meine 4 month se complaint karte jaa rha hu. . . But muje koi response nahi mil raha he. . . Jabhi call karta hu to bas 8 working hours ka time dete he. . . Or mera 2nd connection abhi tak install nahi huva he or. . . Aapne d2h se activate kar diya he mera 2nd connection. . So ab jab me recharge karta hu toh mera paisa aadha 2nd connection me use ho jata he. . . Mera 30days ka package 15 days me khatam ho raha he. . . Ab me dono connection bandh karwa ne wala hu. . . Or jald se jald mera connection install nahi kiya toh me. . . Videocon d2h company fraud he wo news me update karne wala hu. . !!!

I have complained today that my tv show no.signal .After so many try ur costoner care executive take a call and registered my complain.My unique code is 9502.your executive call me that he will reached my home within 1hr to solve problm bt he is not reached with in time .I call him after 3 hr and that time they talk to me with rough langage ..please register my complain and solve my earlier problem. Your customer Id[protected]

Dear sir Cust id[protected] Sir my complaint is eng.related I am your connection purchase till 4days ago your E ENG.relocate is wrong location I am speak itbut your eng.is bad language speak to me I am showing a no signal after 2days sir I am relocated a dish location kindly resolve my complain is an high priority your service is bad I am wrong connection pur have Regards Parmod Nagar Mob.[protected] [protected]

Dear sir/Mam I would like to register my complaint against tata sky d2h services ref id [protected], because i have complaint so many times die to no signal issue but my problem is not sorting out till today ...nd I am not satisfied with the services of tata sky. so kindly do take necessory action and give me your possitive respone...i will be highly thankfull to you Regards AmritaSaxena

Dear Sir, Too disappointing service and a worst experience with videocon. I had booked for new connection on 25-jun-2015 the person in charge was Nilesh who told by next day that is 26/june/2015, he will get it installed. Inspite of my regular follow up still installations has not done. Tired of giving the details to call centre every time I call up, they say will call you back after checking the details never contacted. Improve you service. Videocon is not offering any service free of cost. What next I have to do now . Attached my details below confirmation Dear, Thank you for your using our buy online services. Our executive will get back to you very shortly. Your transaction details are as follows: Transaction No : D2H[protected] Transaction Status : Transaction Successful Product : HD Digital Set Top Box (South) Package : 12 months of New South Platinum HD Pack Preferred Language : NA Total Amount (in INR) : 7620.00 hope the complaint will be attended.

Already registered a complaint before two days (Work Order Number[protected] still no action taken yet. I even did not get any confirmation call from Videocon regarding the complaint. Not able to get any local number (within my city) where I can contact and call for the serviceman. ( PS: I have the yearly subscription but this is how they treat their customers)

Hi, 28 june 2015 to till date continuously, i am complain against Videocoon d2h network issue and unable to watch any channel, but till date your engineer is not come and solve my problem. every day new customer care officers is talking with me and reassuring me our engineer will come tomorrow. but till date till time no one is visited in my home. the service providing by Video-con D2h is very worst . no use to taking with there executive. take needed action against them.

our satellite dish crashed on the night of 22nd June 2015 due to rainy season so we contacted Videocon D2H customer care and told them about the incident they said they will send a technical engineer in next 48 hours. so we waited for 2 days no one came for fixing antenna so we again lodged a complaint on 27th June 2015 they again sent us same reply saying someone will come in next 48 hours yet no on came so we again contacted customer care and told them about the scene with their engineer engineer said USKO PAISA LAGEGA AND BAAKI SAB BHI YAHI PROBLEM SE GUZAR RAHE HAI AAP AKELE NAHI HO so my mother said OK he said he'll come once everything is done so the customer care representative lodged complaint against the engineer and she said she'll send another guy but still the story is same. i have attached the messages they have sent us below as a proof we are mentally harassed by the technical support from Videocon D2H

Hi, sir/madam, I'm a user of Videocon d2h. I'm facing problem with d2h setup, I have done complaints in their customer care several times but there is no response from thr end. Few weeks ago I had problems with their dish that is connected in my home, I called them they said within 24hrs engineer will visit and slove your problem, but they took 4- 5 days just to visit my home. Now again I have some problems with the setup box which has provided, I called them on 29th June 2015 in afternoon, they said they have registered my complaint, next day engineer will come and solve your problem, from 29th of June to today 1st of July I'm only calling them and lodging complaints. I had word thire supervisor also they also told me the same thing. On 30th June 2015 I received a call from this no.+[protected], they told me by today your problem will be solved, but it didn't. Today again I called them they again registered my complaint again I received call from this no.+[protected], they told me the same things. Now today I'm getting calls from Videocon d2h stating that madam your last call was dropped how can I help you, I have explained almost each and every executive of Videocon d2h who has called me. My Videocon d2h is not working from last 5 dayz but they don't even bother. They are wasting my money, my time, my energy. My biggest mistake was to choose Videocon d2h, they don't know how to handle customers problems. As per your requirement I do not have that much of proof with me right now, but you can find in their data base for sure.

Today 01/07/2015 i recharged my videocon d2h through their videocon website, amounted credited from account but recharge not done.Recharged for 1140 rs.Reference no:[protected].
So again i recharged same through another website easyrecharge and it processed successfully.So totally i did 2 transactions both for 1140 rs...2 times amount debited from my account but recharge processed for only one time.So kindly refund my 1140 rs which i recharged through videocon website.Please do the needfull as soon as possible.Already i spoked to videocon customer care.