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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 112

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K
kiran_tamhane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remote control not received. Unsatisfied with videocon D2H service.

Address:Mumbai City, Maharashtra

My self Kiran Tamhane. My customer ID is[protected]. I had given a complaint for D2H remote on 20/06/2015 for D2H remote control. they said you will get the remote in 24hr. but i did'nt received the same. Again i given complaint on 21/06/2015 again they said you will get in the evening or in 24hr. But i did'nt received till 24/06/2015. Then again i called customer care they was saying sir we are sorry and bla bla bla.. again they registerd...
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Address:Indore, Madhya Pradesh

May I knw that, Videocon is making fool to the customer. Without my permission how they can discontinue my d2h. I had called on your customer care number [protected] and ask the executive to continue my d2h but still my hd channels are not visible and I am continuously daily calling on customer care but getting reply of system issue. Your executives are making fool to the customer. I will escalate to MD and as well as will register complaint...
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A
aaru123
from Mumbai, Maharashtra
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channels signal not found

hi sir/madam, my self avinash ikke customer id[protected]. last two days was channels is not showing. please clear my problem ASAP.no signal i already talk with customer care but anybody not responding my query. THANKS & REGARDS AVINASH IKKE...
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Address:Pune, Maharashtra

Dear Sir, I am a very small customer of your LARGE organization with Customer ID[protected]. I use your D2H service. This is to bring to your attention that I am deprived of D2H service since 22nd of this month and at least 10 times I have contacted your customer service and in last call they briefed me that they are not able to handle this as your engineers are not responding to to their requests. Possibly, they work as an eccentric part...
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K
K.P.Damodaran Nambiar
from Taliparamba, Kerala
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channelsdeduction

Address:Kannur, Kerala

sir, You have promised in your brochure of south silver pack 25malayalam channels for Rs.190/- but some more days some channels, namely reporter channel, India vision etc.are seen deducted.Please you may consider the customer's Interest. with regards damodarankp customer ID[protected] mob.[protected]...
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P
Piyush Ashani
from Mumbai, Maharashtra
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NO SIGNAL SIGNAL SINCE LAST 13 DAYS

Address:Mumbai City, Maharashtra

Dear Sir, Our customer id[protected] We are not able to view the T.V since last almost 10 days. First complaint we had lodged on[protected] after that we had lodged another complaint on[protected] after that we had lodghed one more complaint on[protected] but till today not a single complaints attended by Videocon, I am really socked that Videocon is offering such a very poor kind of service. We again want to put on record that...
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B
Bhupendrasinh Gohil
from Mumbai, Maharashtra
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they are saying your DVR is your property we will not give back your money.

Address:Kutch, Gujarat

My name is Bhupendrasinh Gohil, date of incident is 15 june 2015, customer id is[protected], d2h customer id is[protected]. i have purchased Videocon D2H digital video recorder from their so called customer care. now it is not running as showing in their advertisement. they are saying only next programme will show as schedule !!! i have purchase with recharge of Rs. 5990 which is also higher then their competetors. than why it...
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A
avdhut parab
from Mumbai, Maharashtra
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PATHETIC CUSTOMER SERVICE

Address:Mumbai City, Maharashtra

Hello, Customer ID[protected] This is with reference to Complaint No #[protected]. [protected][protected][protected][protected][protected][protected]------- We have raised this complaint on Sunday, 21st June’ 2015. However till date we have not received any resolution for our problem. Daily we are doing multiple follow up with your team on customer care number [protected]. Even...
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V
Vijayakumar Sengodan
from Bengaluru, Karnataka
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No receipt for the spares

Address:Coimbatore, Tamil Nadu

I have recently registred a compliant for hot getting certain channels and support person came and requested a change of spare in th dish. They charged Rs250 for the spare and not giving receipt for the same. I am not sure whether the spare is worth of Rs 250 and also why they are not giving the receipts....
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S
shrimandilkar
from Mumbai, Maharashtra
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Third Class Service

i complaint last month about relocation engineer come to after 4 days of my compliant than he do not feet my D2H and go to his new panvel office than i will go his office and collect my D2H than after 10 days service engineer came to my home and feet my dish and demanding 300 rupees. after 2 days this antena not working than compliant again but no any one come 5 days .this engineer is come and clear the range and demanding 100 rs .after...
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A
atulskulkarni
from Pune, Maharashtra
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new software not support

Address:Raigad, Maharashtra

videocon up grade his softwere 6 month ago . software not support my hd dvr no signal, hdmi signal lost, remote not working properly, i complaint so many time in last 6 month at least 30 times i call costumer care number all time i ask him my storty for 10 miniut than costumer care person assured me he solve problem with in 24 hours or 48 hours.after no one contact me then i again contact costumer care after listen full story he also assured...
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Y
yoges40
from Mumbai, Maharashtra
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customer id 68487933

Address:Thane, Maharashtra

i have received a call from your outbound calling team . they informed that company is providing free recording facility for 3 months without any charge and asked me if i want activate the service. I said yes to them immediately, they informed that it will activate in next 24 hous. after 24 hours the service was not activated so i called your customer care number and they told that it will take a charge of 100 rs as activation charge. I...
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T
Tuleshwar Kumar
from Kolkata, West Bengal
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Engineer not provided for re-installation at home

Address:Kolkata, West Bengal

Sir, I am Mr Tuleshwar Kumar of Videocon dth Costumer Id No[protected] and costumer care of Kolkata (West Bengal) is not providing me engineer since I have already lodged complain on 23 Jun 2015 . Even though they ahve refusing to provide engineer till 26 Jun 2015 only messaging engineer will be reach shortly . Delay in providing the necessary assistance will be very bad for costumer providing assistance in all over the India. only harassing...
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M
Mayurpatil9277
from Mumbai, Maharashtra
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not sending representative

Address:Thane, Maharashtra

I am Mayur Patil.my videocon d2h remote is not working from 19th june.i complained 6-7 times in videocon customer service.but no response from them.my id is[protected].they are saying we will send engineer in 2 hours.but it didnt happened yet.now i am very sick.plz take an action against company's bad service....
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M
mariamalar24
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no dth signal

Address:North Goa, Goa

my customer id is 5874413, for past 2 days i was getting irregular signal but today that is on 23.6.15 there completely no signal available as such i cannot watch tv. kindly resolve my problem as soon as possible. my latest mobile number is [protected]...
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H
Harry@0007
from Gurgaon, Haryana
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Unable to View Any Channels

Address:Mumbai City, Maharashtra

Dear Team, Even after more than 40 hrs there is no solution for my issue Engg was expected at my place on sunday(21.06.2015) morning then it was scheduled at evening to resolve the issue but no one came to do the same. Is this service expected from your team. What about my balance will it be carried forward till my problem resolution or it will be collapse. Videocon D2H Customer ID...25697555 Regards Hardev Singh...
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B
bramchandra
from Mumbai, Maharashtra
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Setup box problem

Address:Mumbai City, Maharashtra

My complaint no. is[protected] and my customer ID is 94879796. I log a complaint on 19th Jun 2015 but still no response, i call thrice in call cementer for support but every time getting the update that engineer will visit early or end of the day but still no update. Please do the needful on priority basis....
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A
atulkm29
from Panaji, Goa
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Balance rs 150 was not credited.

Address:Lucknow, Uttar Pradesh

Out set top box was out of order, so we complained on 27th may 2015, engineer came nd told us to replace the box with new one with cost 399 rs . Then he told us about new offer of rs 550 in which 1 year warranty of new set top box nd 150 balance will be credited back in acct. We paid rs 550 nd since then 1 month has passed but balance of 150 rs didn't come. I called the customer care today on 21st june, they kept me waiting for 12 mins nd...
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R
rajkumarpradar
from Pune, Maharashtra
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Harassment

Address:East Singhbhum, Jharkhand

I exchange my old d2h to Hd setup box. But it was break down after 3 days.I call the customer care they take it and say me now setup box not available, after available we gave u back. They harass me 3 day unnecessary please take strong action against vd2h.my id is79 4731 74....
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N
narendra_28
from Mumbai, Maharashtra
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inefficient services

Address:Mumbai City, Maharashtra

We are facing problems with Videocon d2h since last 4-5 days as we are not able to view certain channels like star plus, star plus HD, Sony, Sony HD and some more. At the same time, we are able to view some other channels. I registered a complain Om their given no. [protected] and the person assured me that my complain will be resolved to my satisfaction within 24 hours and a code will be texted to my registered cell no. which I have to tell...
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