Claimed

d2h Complaints & Reviews

2.4
Last updated Apr 15, 2024
Complaints 3327
Resolved
1436
Unresolved
1891
Quick Links
Statistics
Share
Contacts

File a complaint to d2h

Having problems with d2h?

File a complaint and get it resolved by d2h customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
d2h
Customer Service Contacts

d2h Phone Numbers

Toll free
1800 1370 777
124
59
1800 1370 333
22
21
1800 212 212
16
15

View more phone numbers

Phone
+91 97 8189 7818
58
39
+91 91 1569 1156
21
14
View all d2h contacts

d2h Website

d2h Head Office Address

Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West
Mumbai
Mumbai City District
Maharashtra
India
400102

d2h reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhishek Aastha
from Gurgaon, Haryana
Report
Copy

Complaint not resolved despite so many calls- poor customer service

Address:Bangalore, Karnataka

D2h signals are not available from last 3 days, we have recently installed videocon d2h. I have to say their services are pathetic despite so many calls to customer care, nobody has come to rectify the problem and to my surprise they are giving lamest excuses for not sending any service person This is something I was not expecting from so called brand like videocon. Would never trust videocon again..sheer waste of money Customer id-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

I am very much dissatisfied with videocon d2h services. They activate services without the concern of the customer and when you going to complaint they say that the amount is charged as you utilised the services. I don't know whether they are concern about customer priority or not but with this attitude i am sure about that this company is not going to run in a long term. My customer id is 60030027 and videocon d2h had charged me for HD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kksach
from Satara, Maharashtra
Report
Copy

Complaint against videocon D2H

Address:Satara, Maharashtra

Hi, I had relocated Videocon D2H 2 months back, but the dish was not installed properly, which I came to know now when signal started losing... 5 days back I did complaint to customer care and they had send an engineer which told me that your dish is not installed properly. He temporarily started it and now again it has started showing message that signals are not available... I again called to customer care and complaint about it, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manu sandhu
from Mumbai, Maharashtra
Report
Copy

Payment not updated

Address:Ludhiana, Punjab

Dear sir, madam i m using videocon d2h set top box and my customer id is 87537707 registered on name of mankirat pal singh. i paid rs 200 two days ago but payment status is not yet shown updated on tv set. so please look into matter soon and solve the matter ASAP. Thnks, Mankirat [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smit Pathak
from Chennai, Tamil Nadu
Report
Copy

No receipt, No account of the spares used forepair.

Address:Pune, Maharashtra

Account no. 97204038. I had technician visit on 30th April 2015. The technician charged me 175rs for his work. 150 for visit n 25 for a connector. I got msg only of 150 rs. Your executive said I will not get any proof for that 25 rs paid. Why?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

I am srinivasan, my I.d. 95797675 i used morethan one year dth and used monthly south pack. six month back i added on sports pack i.e star sports etc. and sony pix till date not yet disconnected i conduct several time to customer case not pick up my call. now four days back i recharged 200/- for monthly south pack the amount has been credited but the days are reduced 30 days to 15 days without informe to the customer how the days are reduced....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bikaner, Rajasthan

respected sir, i ordered a d2h videocon wireless headphone on the 21st of march...i have not yet received the head phone.. i called to the customer care about 100 times...everytime they transfer the call to there supervisor..the supervisor confirms that they have received the money and say that they will soon send the headphone..its been more than a month and they are repeatedly doing the same thing...kindly help me to get back my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumonar
from Kolkata, West Bengal
Report
Copy

Connection not available

Address:East Singhbhum, Jharkhand

Dear Reader, My customer ID no is[protected], jayshree roy, jamshedpur, I have purchased this set top box from videocon almost 6 months back. Every time it rains, i connection gets disconnected. I am really tired of the services of videocon. In 6 month, this is my 8th complaint about the services. The engineer comes and takes 150 rs. And goes off. Again after 20-25 days the connection cuts off automatically. The money that I have spend...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GirijaSwami
from Bengaluru, Karnataka
Report
Copy

bad customer service of videocon d2h

Address:Bangalore, Karnataka

I recently shifted my d2h connection. I have paid 900 for the re installation. After 3 months, I am getting signal problems. Most of the channels are not working. I got call from customer care, and they were asking 150 rs for the visit only, plus extra for any instrument issue. I have already paid around 1000 bucks 3 months ago and still they are asking for service charge....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NAlok
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful recharge

Address:Mumbai City, Maharashtra

Hi, My customer id is 30499576. I recharge my account on 27 April 2015, the recharge was successful, however no channel was working. I called the customer care asking for help to which they responded that we are refreshing the system it will start in 10 minutes. Next day we checked still there were no channel available. So we called the customer care again. They replied saying that their might be some device problem so they would...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sasikalajohnson
from Mumbai, Maharashtra
Report
Copy

money reduced from my account

Address:Tirunelveli, Tamil Nadu

I have recharges D2h on 27 april 2015 through net banking for south diamond package for 3 months and my user I'd is[protected] with regd mobile no [protected] . but still not recharge and reduced the amount from my account.so please need the help from your side and credit the amount in my customer I'd Highly thanks......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jassi_asr
from Mau, Uttar Pradesh
Report
Copy

smart card error

Address:Amritsar, Punjab

Hello sir.my complaint regarding to videocon dth.last 7-8 days I facing problem. that coming smart card error And come fectory reset. Or swich off and restart after 30 second. I am trying but problem not solve .after reset box working 5-6 hour. Set up box id:[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Grinesh Pk
from Bengaluru, Karnataka
Report
Copy

Very poor service

Address:Bangalore, Karnataka

My Videocon id is[protected]. I registered a complaint on 23rd April regarding the signal issue. No one came and 25th, I again made another complaint. I was waiting for their engineer the whole day by cancelling all other programs. Evening one person came and checked the same and told their dish needs to be changed. Except Videocon dish, none of the other disk got damaged. I told them it is a quality issue and raised another complaint for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditi Shenoy
from Gurgaon, Haryana
Report
Copy

Need Refund for a failed transaction

Address:Bangalore, Karnataka

I tried to recharge my D2H account for Rs.300 on 11th Apr 2015. However the online transaction failed due to some issues though the money was deducted from my SBI account. I was waiting for refund but it never happened till date.Request you to kindly process the same at the earliest....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourabh Patil
from Mumbai, Maharashtra
Report
Copy

solve problem my Videocon D2H setup box

Address:Raigad, Maharashtra

my product did not work before four day, i do four time complaint on your customer executive he told me engineer can came in 24 hrs and solve my problem after four day your engineer can n't came my product problem are still remaining ... my product id is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SAILESH634
from Burla, Odisha
Report
Copy

Worst service since last 4 days

Address:Jajpur, Odisha

Madam / dear sir, This is a complain regarding one of the worst service, I am receiving from such a brand like you. Sorry to put a note that, I am a regular customer of your's since last 5 yrs, recently also I had availed the VPC Sl No HD[protected] till 12/01/2016, up on the request of your engineer during the visit on[protected]. But since 22nd April, I am unable to watch the TV and did not get any response from your end even...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dabu
from Kolkata, West Bengal
Apr 22, 2023
This thread was updated on Apr 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund the amount

Address:Jorhat, Assam

Dear Sir, This is to inform you that as I am a valued customer of Videocon D2H since last two years. During my account recharge through your website (www. videocond2h.com) which is registered ;in the name of Mrs Purobi Sarmah . When I put the ID No then it automatically got recharged by Rs 3900.00 whereas my intension was to make recharge for an amount of Rs 390.00 Now Its my kind request to all of you to kindly refund...
+1 photos
Helpful
24 other people found this review helpful
24 found this helpful
11 Comments
Report
Copy
D
dhankhar naren
from Mumbai, Maharashtra
Report
Copy

Got only about 9 months.

Address:New Delhi, Delhi

This is for your kind information that I purchased my D2H customer ID no[protected] and recharge the same on dated[protected] for One Year HD Gold package but the date for next recharge appeared in my account is[protected] while I start receiving messages both voice & sms for recharge before[protected] even after repeated complains to customer care, where they assure me that we will rectify the problem. But in order to continue the services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
ONEAUTO DILIP
from Kolkata, West Bengal
Report
Copy

Incorrect installation after relocation of my cable connection

Address:Kolkata, West Bengal

I took the connection a year back now i got relocated and askesd your people to connect at my new residence . since 19 april I have been in touch with the customer care dept and they have send a lot of people to resolve the issue but could not resolve and every time they are asking for money without money receipt. so neither the problem is fixed and no proper technician is available to resolve the issue. so i think that the worst cable connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pramod_m1978
from Delhi, Delhi
Report
Copy

NO SERVICE.

Address:New Delhi, Delhi

i shifted my videocon D2H previous address to current address by your engineer on 19 april 2015 and paid amount RS. 300/ engineer is credited my account id 76246770 again i recharge RS. 241/ ON 21 APRIL 2015 AFTER 9 P.M. still i am not able to active my service. your customer care staff is saying engineer is not credit payment in your account . i am totally fedup your service.pls resolve it immediately. other wise i chage it or legally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy