d2h Complaints & Reviews

Hi, I am here to share my waste experience with their customer care services. My ID number is 3741481. I was kind of regular recharge customer of their services, they are pretty much expensive compare to other companies package then also i got beard them due to i purchase their connection. Well the waste time start from 05 October. I can’t forget it was Sunday, at 12 we all were watching Satmamev jayate on star plus, it got disconnected...

Am a loyal customer of Videocon D2H earlier. Took a break and now recharged to resume services on my 32 Inch - LCD ( In build Setup box). Recharged with amount for 3 months - so that I can get 4 days of service free. Payment was done on Oct 3rd - 4 days before - I write this email. Till now no service was provided. Issue 1 : Why should I pay for past 4 days, even if I am unable to use service and complaint is still open. Issue...

Pathetic service by Videocon D2H. Customer ID 96285625 Complaint was registered on 2nd Oct for Signal Not Available. SLA was given 24 hrs but so far it is not rectified.Every time I call, they register new complaint and again say that it will be resolved in 24 hrs. On the line of Swatch Bharat, can Videocon D2H also be cleaned?...

Sir I have recharged my d2h setup box bearing ID no 56779695 with rs. 220/- today but the setup box showing error while delivering services. I have approached several times in toll free nos, but effort veined. Kindly reconciled my problem at the earliest. Thanks with regards...

I have recharged my videocon d2h online(customer ID[protected] through internet banking of HDFC Account No. [protected] dt 29 sep 2014 with amount of 570. The HDFC Transaction Ref No[protected] and Narration[protected]TechBharat Business Email [protected]@gmail.com The amount has been deducted from my account and it is not recharged indicating failed status. I kindly request you to refund my recharge as early as possible. Thank you...

I the customer of vediocon d2h of the above given C id.i had purchased a new videocon connection recently from your online boking site after consulting your customer care reprensentive of sales department(sakshi). Its was a miltiroom connection, first of all due to your her wrong information it took 1 month to make it a multiroom connection after that when i was buying the product she promised me south gold hd connection with a 2 connection...

My Customer ID is : 88148619 This is to complain against painful service standard and forgery by Videocon D2H service people and having no service standards to retain a customer. I bought an HD connection last year in Aug 13, within 2-3 days the remote was not working and had complained for it, the engineer who visited said this problem is with all remote of loosing connection due to battery and nothing new. Thus he inserted a pc of...

Please keep away from the company as this is a fraud company, they have cheated me for Rs 10000 website is http://mobiled2hrecharge.com/ and contact info on site is as below V Kumar [protected] [protected] Customer Care: [protected], [protected] mobiled2hrecharge.com MobileD2HRecharge.com Gomti Nagar Lucknow...

Hi I am Deepak Shandilya from Hyderabad. My videocon d2h customer id: 91786130 My Mob No.: [protected] Since last 3 months I am not getting proper service from their end. After frequent complaints to the customer care and service engineer visit also, my problem could not be resolved. So I requested to customer care for the refund of balance amount and the amount paid for the set top box and subsequently cancel my subscription. But...

I was using videocon d2h for last 1.5yrs(Customer id :[protected] . Form last 2-3day I was facing problem of EROR E04-4 (Smart Card Error), when I was started my system all channels working properly, after 20-30 minute error message showing on screen and system not working (EROR E04-4). I was call to Videocon D2h Customer care they said we sent engineer you will pay Rs 150/- ( Engineer charges) if any problem you have pay additional cost....

Dear Sir/Madam, this is bring to your notice my customer ID is 80480260, my D2H switch off from 15-sep, i am file the complaint on customer care, they send the engineer for checking. engineer come on dt 17.09.14 & replace the part, total estimate is Rs 550 including service charge Rs. 150. we pay the amount to customer & received the msg and D2H service on but in today morning (18.09.14)...

I relocated to a different address on 5-Sep and trying to submit a re-installion request of my DTH connection. First time on 10-Sep, a service engineer visited and told that they won't do the job of bringing the cable from my balcony to hall through the existing concealed wall pipe and I have to get it done through any electrician. Saying this, they have cancelled the request as well as my connection without prior notice. Now (18-Sep) I am...

Whenever I start my tv in the day time is doesn't have any reception... till evening it is the same issue... in he evening it come back clear but switches off in between sometimes... if its my setup box problem it couldn't be resolved inn the evening... do reply to my issue...

Hi, My name is shiva, my account number is[protected], i recharged my account on Sep 28'2013 for one year, but it got disconnected 3 months before that, i recharged my account for rs 250/- and raised complaint about my early disconnection, finally i got my connection back for 10 days and they disconnected it again, and they deducted my 250 rupees balance also from my account, can you please look into this issue...

I have received phone call from phone[protected] on 14.09.14 saying that they are calling from the videocon D2H replacement department, that mine set-top box is old and that there is a scheme launched by videocon D2H that by paying Rs 5990 you will get DVR set top box and a voucher coupon of Rs 4500 that you can shop on jabong/ebay.com. so I gave my cofirmattion to do the booking.
I get SMS from Videocon that work order no. 26774562...

My customer id no 25120301 I have to change my remote. I also deactivate some channel, I also want to know some services but every time i call on toll free no or any customer care no it always busy or i hear same tape that all executives are busy so how i contact this customer care? This happens every time i call up...

I GET THIS ERROR MESSAGE ALL OF A SUDDEN, WHEN I AM BUSY WATCHING ANY PROGRAM. I AM JUST FRUSTRATED WITH THIS AND WISH TO CANCEL THIS SERVICE AND GO FOR SOME OTHER D2H. KINDLY SOLVE THIS AT THE EARLIEST. MY CUSTOMER ID IS 22565138. E30-4: VALIDATING SMART CARD 1) PLEASE WAIT FOR 30 SECONDS ON THE SAME CHANNEL TO RESUME SERVICES. 2) SWITCH OFF YOUR SET TOP BOX AND RESTART AFTER 15 SECONDS. 3) SMART CARD MAY NOT BE INSERTED PROPERLY....

On 9th Sept 2014 around 2.00 pm, I called up Videocon DTH customer care seeking a new connection. As I wanted a connection urgently, I asked if possible to have it installed on the same day. I got a response saying, they confirmation that the connection will be done within 24 hours. Believing the customer care agent's words of installation within 24 hours, I agreed and got my customer id created[protected]. I was given an assurance that...

Sir actually we are greatly not satisfied by your services and your customer care department is too bad. They do not solve our problem.They always use make fool to us. They without telling us or by knowing us always deduct money by there own. THEY USUALLY BE IN MAKING THERE MONEY BY THE CUSTOMER.IF YOU GIVE GOOD SERVICE TO THE THEN ONLY A CUSTOMER WILL GIVE YOU A GOOD FEEDBACK OTHERWISE I WILL NOT TOLLERATE THIS AT ALL NOW. I WILL MAKE...

I requested for a relocation for my Videocon D2H on 31Aug2014. New location is only 500 mts away from my present location, which is in kozhikode, kerala. Now its 10 days, i haven't got my connection relocated or got a call from kozhikode office. I made 4 followups once in a couple of days and each time, the customer care team assures that my concern would be solved in 8 hours of time. I used the contact us form on videocon d2h website,...