Claimed

d2h Complaints & Reviews

2.4
Last updated Apr 15, 2024
Complaints 3327
Resolved
1436
Unresolved
1891
Quick Links
Statistics
Share
Contacts

File a complaint to d2h

Having problems with d2h?

File a complaint and get it resolved by d2h customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
d2h
Customer Service Contacts

d2h Phone Numbers

Toll free
1800 1370 777
126
60
1800 1370 333
22
21
1800 212 212
16
15

View more phone numbers

Phone
+91 97 8189 7818
58
39
+91 91 1569 1156
21
14
View all d2h contacts

d2h Website

d2h Head Office Address

Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West
Mumbai
Mumbai City District
Maharashtra
India
400102

d2h reviews & complaints page 129

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
praju15
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of setup box

Address:Chennai, Tamil Nadu

i have taken the connection of videcon dth ..i had complaint reg the picture quality ..from yesterday the setup box is not working...today they have sent a technical guy who has replaced the setup box by another old box...i am surprised tat they are not replacing the box by a new one .. i have done a mistake by choosing a videocon dth ...pls replace a new setup box..expecting a immediate soluution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushant.nayak23
from Mumbai, Maharashtra
Report
Copy

Improper Services

Address:Mumbai City, Maharashtra

I have taken the connectttion of Videocon d2h service 1 year back they have proided an offer that you will get 2 months extra benifits when you will recharge for 1 year do hel with them they have not given me any extra amount and have taken 1 year recharge as a benifit for them and they are again giving an offer that they will provide 30 days extra service if I will recharge for 1 year Totally fake I will deactivate my videocon d2h service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NARESH PARWANI
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signal not available shown from last 10 days

Address:Ajmer, Rajasthan

Dear Sir, I would like to share here that I am getting very frustrated & annoyed due to very casual & irresponsible approach of your Area head, Mr.Aman Kumar & distributor of Videocon d2h products, Ajmer District, Rajasthan. We had a problem in the Product on 16th July 2014 for which we registered a complaint regarding this directly to distributor, M/s Yogesh Electronics, shop no.4, Near Martindale Bridge, Station Road, Ajmer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drj405
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Technical error with D2H # 14733760

Address:Gautam Buddh Nagar, Uttar Pradesh

I am facing Technical error in Videocon D2H(Cust ID #[protected] since 7th August(Complaint Number #[protected]. I got an SMS on 8th Aug saying issue resolved successfully but It was not. I raised a complaint on 11th August again and I was assured that it will be resolved in 24 hours, I raised a complaint on 12th August again (Complaint Number #[protected]and same thing was promised to me, its been 6 days now I am facing the issue where as...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
govalkar
from Mumbai, Maharashtra
Report
Copy

sim card deactivated

Address:Mumbai City, Maharashtra

Dear sir/madam,

I am (Amol Govalkar) lost my mobile at today along with the TATA Docomo
sim card, kindly deactivate the sim card immediately. The details below,

Mobile Number: [protected](TATA Docomo)
Holder Name: Amol Govalkar

Thanking you,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra

I am a consumer of Videocon d2h.My customer id no is 77943190 and I have raised a complain for error messagesmart card not inserted properly (E04) with the customer care department andthe complain number is[protected]. The said error pops up three to four times ina day. Two out of three different engineers who visited to correct the errorhave suggested that the set top box cannot be repaired and we have to buy a newone or replace the existing...
Helpful
49 other people found this review helpful
49 found this helpful
45 Comments
Report
Copy
G
griffin
from Karaikkudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stay away from this one

Address:Coimbatore, Tamil Nadu

my customer id no 8890819. i had opted for platinum package for one year which includes all the tamil channels.
but now i"m not getting jaya tv channels. when i enquired your service through mobile they said i have
to pay extra charges inorder to get the channel. when i opted for the platinum package no such options
were said bt now if you people have changed your package details then its your problem. how can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devjibhai
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction of money

Address:Ahmedabad, Gujarat

MY CUST ID IS 85336595.
There was connectivity issue in my channel and i made a complain to the DH services.they told it will charge 150 re although it was not our fault, then i raised complain to consumer forum and then one of their representative called us and gave confirmation that it will not be chargeable and our representative will come and make it correct free of cost.same had been reconfirmed by the engineer who visited personally.(i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthik Nagarajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channels removed from pack which i paid for One Year

Videocon d2h are big time cheaters and scamsters. Purchased South Silver Sports Pack for 1 year and at the time of purchase said my pack will have price protection and there will be no changes in the channel pack. 1 Month back they removed Big Magic, Cinema TV, B4U Movies, Enterr 10, Dicovery Kids, Dangal and other channels. Called the customer care the same day and the guy started telling all kinds of lies and stories which made me angry...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishek chakrabarty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re-installation charges

Address:Kolkata, West Bengal

I requested for relocation of the STB connection from Bangalore to Kolkata. I was told to bring the box with me and now when I am calling they are saying you have to pay for the antenna for that they are Rs 750. As per then it is understood that antenna should be brought. Customer Care before relocation intentionally not sharing this information so that they can charge for new antenna. Antenna is wall installation which ordinary user...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vino1125
from Thrissur, Kerala
Report
Copy

D2H recharge complaint

Address:Chennai, Tamil Nadu

Hi this is nareshkumar and im using d2h, and today i recharged for 3360 for one year and also one add on channel at 5.45pm. I got a confirmation from my bank side that my money is used for d2h recharge, but still i did not got any confirmation from D2h side. When im calling ur C/S they told that ur recharge will be activate with in 36Hrs. just confirm me when i will get confirmation from ur side....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajit_Mishra
from New Delhi, Delhi
Report
Copy

Wrong Customer ID registered on my mobile number

Address:Bangalore, Karnataka

Hi, my name is Ajit and this complaint is regarding the registration of my mobile number on some one else customer ID. On 1st August 2014 I purchased VideoconD2h online by paying 5970 rs for ROI Gold HD pack. After few hours I got a call from videoconD2h regarding the installation at my place. I was surprised to know that on my mobile number some body else name and address is registered. Even I received the customer ID and work order number...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
gunaseelan.B
from Melmaruvathur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

audio & video

Address:Tiruvannamalai, Tamil Nadu

Dear sir, Our Videocon d2h Customer number[protected]. I'm purchased Videocon d2h on 09.07.2014. We have facing many problems from the date of purchasing. After one week of date of purchasing we have facing audio problem. Continuously i'm told your customer care thru phone, then replace the set top box. (Continuously followed in 10 days.) Replaced Set top box model - SERVICESTBHD556-B, Serial number[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ankitaca89
from Delhi, Delhi
Report
Copy

Consumer Service for No visibility of Channels

Have registered complaint on 28th july 2014 and have been given an assurance of proper service within 24 hours. But still We havent received any enginner from D2h to resolve our issue. On calling their number, the lady is just keeping our call on hold. We need to raise this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
semmyoo7
from Delhi, Delhi
Report
Copy

Worst Service Videocon D@H

Address:New Delhi, Delhi

I have been complaining about my D2H from past 2 months. But every time the engineer come and say he cant do. And ask me to register complaint again. I have registered the complaint more than 20 times. and have even complaint against the engineers but no action has been taken yet. Consumer Id[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aakash Pande
from Delhi, Delhi
Report
Copy

No response for their non functioning product

Address:Mumbai City, Maharashtra

Bought videocond2h HD set top box on 7-6-14 and it has been troubling since day one.It stopped functioning on 27-7-14.Despite registering complaints and making frequent calls to their customer care centre.They haven't responded yet.Very poor after sales service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Cruz b boy
from Gaya, Bihar
Report
Copy

the device is not being working properly.

Address:Gaya, Bihar

I have purchased a mobile handset karboonA51 on 19/3/2014. The device is not working properly yet. It's battery is hanging and i can not do my work properly. Also the glass is broken of the device. My device is in warranty. So i request you to come soon and repair the device....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
leena1974
from Mumbai, Maharashtra
Report
Copy

customer id 75370516

Address:Mumbai City, Maharashtra

Dear Sir, I am continuously trying to get in touch with your customer care, but all your customer care nos are not of any use. Don't upload your customer care nos on net as none of your numbers are in service. I urgently required one remote as my current remote is not working. kindly let me know the cost for the same. if you feel like to give reply to my mail.. for that i will be highly oblige...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MAHESH*RAO
from Gurgaon, Haryana
Report
Copy

Very Very poor service after sales in Goa

i have lodged an compliant on yesterday stating that set up box is not working, after registering they said in two days the engineer will attend and this service is payable, till now nobody has attended on issue, we really fedup with the service of Video con in goa, its really wastage of time and money if anybody buys D2H In Goa....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nitin2404
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor Service and bad response

Address:Surat, Gujarat

I have purchased Videocon D2H service since last three years.My customer Id is 34316680. We are unable to watch uninterrupted TV during monsoon due to poor broadcasting. It's company universal problem since last three years. Our neighbours have disconnected in past. Now I complained customer care today no. of times and they insist me for charge Rs 150 with out my fault. I told if any problem from my end is there than I will pay Rs 300. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy