d2h Complaints & Reviews

Dear Sir/Madam, I am Basudeb Dasgupta.174, Bidhan Pally Garia.Kolkata-700084 CUSTOMER ID_____50488416. Last four days I am lodging complain to ur customer care number[protected].Still no responce. I have still many balance but inspite of that i am unable to watch TV.The problem in my dish is Picture is breaking, colour is not coming in some channels, I repeatedly requested ur customer care but no reply.Pls take my complain as a priority...

I had recharged on 4th May.. Where the next recharge should be 4th June.. They asked me to recharge on 30th May... Now they are asking me to recharge on 22nd May. Before completing the month they are asking us to recharge 4-6 days earlier.Account Number[protected]. When i call the Customer Care (Shankar), He says i selected a wrong package which is false. I selected package as per the online instructions....

I had not recharged my a/c as I was about to switch cities (durgapur to bokaro). On 10/06/2014, engineer visited my house for dismantling my d2h. I gave him Rs. 150 for the services he gave on that particular date. He recharged my a/c with that amount though I had not asked him to do so and videocon renewed my services which I had never asked them for. Moreover, I would not be using the services as the d2h was not installed at that time. On...

Sir/Madam My name is Taniya Chowdhury. I have an Videocon d2h connection.Last Sunday(15.6.2014) I have made one complaint to the Videocon d2h customer care about my problem that is my d2h antenna on my house's roof is dislocated due to heavy rainfall.From that date, till today which is 18.6.2014, I am calling the customer care executives repeatedly atleast 6 to 7 times in a day.But they do not even call us to check it.Every day when we...

Dear

I have called customer care on 13th june 14 and asked process and scheme for up gradation of normal STB to HD STB. Call centre guy has clearly said if it will be upgraded free of cost if I will do recharge of Rs999/- I again reconfirmed that will I get both the things i.e, Talk value + HD STB then he confirmed that I will get both. Then I did Rs1000/- recharge on 13th itself and my STB was upgraded to HD on the next day....

I have changed my residence therefore I have to reinstall the D2h . Some Videcoon sales guy comes to our place, we paid him around 3200 for second new connection along with d2h with previous connection & recharge amount for both the connections. It was told to us that connection would be done on Monday.On Monday no one has come from sales office to install the connection on top of that I have received an sms from videcoon that your...

Sir,
Myself Nitish kaushik having consumer id 72027097 had lodged a complaint for no signal reception on 01.06.14(complaint no[protected] but till now no official has contacted me still . I tried complaining many times but there is no response from your customer care they keep on saying engineer will come soon ... 15 days has passed without signal and topup of these 15 days has been wasted . I request u to have a look in ths matter...

I send the request for Customer Details Customer ID :[protected] Customer Name : TAWSEEF AHMAD BHAT Account Balance : Rs. 199.41 RTN 1 : [protected] RTN 2 : Email : [protected]@gmail.com A La Carte Details Channel Name Price (Rs.) DD 0 STAR UTSAV 6 STAR PLUS 23 ZEE TV 17 DD SPORTS 0 PIX 12 HBO 23 ZEE STUDIO 12 UTV WORLD MOVIES 12 ZEE SALAM 0 ZEE CINEMA 17 ABP NEWS 6 DD NEWS 0 ANIMAL PLANET 6 DD BHARATI 0 DD URDU 0 MOVIES...

it is very strange for me to know that customer has to pay the visit charges even in case of network issue. Customer care agent Chaya not even told me that i have to pay the visit charges if i have a network issue she even disconnect my call. It is very strange as network is not in customers hand how can they charge us for the thing in which we cant do anything....

I have booked d2h connection on 01 jun 14 for rs 3470/- but not installed within given time frame of 48 hrs than i have requested for cancellation of order n refund but no reply made by the company in written.Till 10 jun 14 i have not received my money back...

I placed a request for new videocon d2h connection as advised by the Videocon service representatives 4 days back (5th June 2014). I was promised to get the installation done in 24-48 hours worst case and so i paid fee online. I still have not got any call from them regarding the status update...i have the call data..i called mant times outgoing..Still they are telling today it will be completed..completed..please help me......

I placed a request for new videocon d2h connection as advised by the Videocon service representatives 4 days back (5th June 2014). I was promised to get the installation done in 24-48 hours worst case and so I paid one year subscription fee online. I still have not got any call from them regarding the status update. I called up their customer care hundred times and tried reaching their nodal/circle officers but nobody is picking up the phone....

D2H set up box not receiving signal since 8 days ...despite several complaint to customer care no response received yet ...in my first complaint they didnt lodge my complaint rather said the issue will be resolved within 2 hr...many times the toll free numbers are unresponsive...today they registered the complaint but no action taken yet...this is the worst service encountered ever in city like delhi.In future i cannot suggest anybody to...

DEAR SIR,
due to by mistake rs 1000.00 was deposited in my old mobile [protected] and d2h id .my correct mobile no
is [protected] and id is[protected] .you are requested to transferred the 1000 amount in my correct mobile and id
as re-chared
Thanking you
E A N R NAIDU
[protected]...

Dear Sir my customer id is 93871301.My D2H is nott working from last 10 days. i complaint the customer care then he tell his engg. visit next day tommarow. but the engg cannot visitt.then i again complain to customer care the they said the engg can came after two day .the customer care behaviour is so bad they cant talk properly they can harash me.the service is very poor and they can make fool of the customer.please take action of these...

Over a few weeks, we observe a terrible crackling noise in all the channels, including HD. Despite my multiple complaints to the customer support, they force me to check the connectivity often, which I found to be good always. Further, since my default language is saved as Telugu as native selection without my choice, the support team is reluctant to respond me if I talk in English - I had to explain them the problem with my limited mimicry...

I, D.S.Sharma customer of videocon d2h (customer id 648978) my videocon d2h not working from last week, we have filed a complaint on 30.05.2014 but no body comes to resolve the problem even after the several complaints. Please resolve our problem as soon as possilem. Thanks D.S.Sharma Mob No. [protected]...

Hi I am using a Videocon D2H (Consumer ID[protected]. Last Friday, my dish antenna was uprooted because of the severe dust storm in Delhi -NCR. I filled a complaint on the same evening i.e. 30.05.2014 and an engineer turned up and rectified the complaint temporarily as he was not carrying a drill with him. The same evening the dish again got uprooted as it was just temporarily fixed. I again filled a complaint with Videocon D2H on 01.06.2014...

I have registered my complaint on 31 may 9:25AM as connections are not working .but my complaint is not resolved till today .please take immediate action against it. I have been complaining so many times but there is no response. My ID no is 55953529...

Dear Sir/ Ma'am,
I am using videocon D2H connection from last 2 month from friday dated 30.05.14 this is not working i try to contact on consuter care no. lots of time finally on Sunday 01.06.14 (6.30
am) i success to contact with consuter care executive file complaint and give
the complaint no.[protected] and tell me with in 48 hours complaint will
resolve, after this on monday (02.06.14) i cotanct
with...