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d2h Complaints & Reviews

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Last updated Mar 15, 2024
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d2h reviews & complaints page 128

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T
trinath.rao
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue for service

Address:Bangalore, Karnataka

Dear Sir/Madam, My d2h id is 76728536. Problem:-2nd of September I made a complaint stating I am not able to view anything and then the rep told d2h will arrange for a technician visit at home and it will charged 150 rs to me I agreed for that. Here on I waited for 48hrs and no one turned up and then finally on 5th morning I myself fixed the antena and tv started working. The same date I remembered that I have to recharge my...
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J
jrsuchak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Relocation charge wrongly deducted from Recharge Amount.

Dear Service Provide Myself Jagdish Suchak your existing customer of Videocon D2H since more than 2 years, My customer ID is 92042948. On the 11th Aug. 2014 I have been shifted to Adipur (Kutch) location due to my job posting. And as per guidance by customer care cell I have been informed to pay 250 Rs. charge for re-installation (as it's relocation case it is to be paid as engineer service charge). After registering my complaint...
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S
sanjay parmar a
from Rajkot, Gujarat
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Tv showed signal not available

Address:Rajkot, Gujarat

The tv showed signal not available...we called customer cate and they said they will send their executive to our home...now its 4 days after registration of complaint...no rascals have turned up so far...we called the customer care many times...they are asking us to wait for the executive...will these people extend our validity equivalent to these waiting days???? Very very poor response...I highly recommend not to buy this product ever...mobile...
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K
kkn667
from Noida, Uttar Pradesh
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Videocon D2H - Cheating the Customers

Address:Chennai, Tamil Nadu

Hi, This is Karthikeyan .E and my address is 86A, Sai Brindavan Apartments, Ashok Brindavan III Main Road, Iyappanthangal, Chennai-600056. I have made a online booking for Videocon D2h Connection on 02/09/2014. The Order No.D2H[protected]. And i confirmed with the bank, which says the transaction was successful and the money reached the party. As per their Advertisement and confirmation the delivery & installation should...
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R
rv65
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of Free Coupons worth Rs. 4500 from Jabong, Cleartrip & eBay

Address:New Delhi, Delhi

We booked and got installed videocon D2H at our home on 30/8/2014 (customer id[protected]. This included installation of a dish and two set top boxes (one HD and one SD) for two television sets. The order for the above was booked online and as per the videocon site we were to receive Free Coupons worth Rs. 4500 from Jabong, Cleartrip & eBay totalling Rs. 9000 for the two installations. But despite repeated reminders through mail and...
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R
rajabharti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding complaint not resolved and wrong commitment from videocon service representative

Address:New Delhi, Delhi

I am Rohit bharti from New Delhi and my customer id : 76971785 and contact no [protected]. last week i registered a complaint no.[protected] regarding set box not functioning only switch light appears. Initially that i had a chat with videocon call centre service representative they told me the procedure of changing the set top box and replacement with HD set top box and that time they commited to change the box, assured that i can take the...
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S
Sami Ahmad Sajjad
from Gurgaon, Haryana
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Worst Customer Service

Address:New Delhi, Delhi

Worst Customer careVideocon d2h Customer care is the worst customer care services. They make people Fool. For new connection they call instantly but at the time of service and complain there is no one to resolve the problem. For New customer please Be aware of this product.My complaint was registered on 17th August but till date no engineer has visited my place. My d2h is shut from the last 1 month, I call every day twice n is ...
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M
mjay143
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service - false promise to redress complain within 24 hours

Dear Videocon, I am new videocon d2h customer with customer id[protected], but i am sorry to say that i am utterly disappointed with its services. I repent for my decision to choose Videocon d2h service. I had to write this due to your lackadaisical approach towards customer complaint redressal . Though VIDEOCON D2H claims of world class service, but customer care cell is meant for false promises only. I think you guys don't believe...
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P
prakash gupta5
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized deduction

Address:Mumbai City, Maharashtra

My customer I'd is 74551583 Videocon D2h .These people have suspended my service anuthorizedly and asking me to pay Rs.150/- for the service that I did'nt received.I called customer care on 18.08.2014 due to signal problem they have registered this as a complain without giving any conformation of complaint through SMS. The service engg. Contacted me after four day regarding the complain I told him that I didn't make any complain because there...
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prakash gupta5
from Mumbai, Maharashtra
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*Unauthorized deduction

Address:Mumbai City, Maharashtra

My customer I'd is 74551583 Videocon D2h .These people have suspended my service anuthorizedly and asking me to pay Rs.150/- for the service that I did'nt received.I called customer care on 18.08.2014 due to signal problem they have registered this as a complain without giving any conformation of complaint through SMS. The service engg. contacted me after four day regarding the complain I told him that I didn't make any complain because there...
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A
anshumalii
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted even after temporary disconnection

Address:Bangalore, Karnataka

My Videocon Customer ID is[protected]. Its indeed a frustrating situation today that ever after calling them multiple times and reminding the inconvenience caused to me, my problem is not yet resolved. My Concern - Even after raising request for temporary disconnection on 30th July my whole balance is deducted and on calling your customer care no, which is not toll free every time they accepted that its a mistake from their side and will...
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D
drmak01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service quality and harassment and loot of loyal customers by videocon D2H

Address:Mumbai City, Maharashtra

Customer ID 70554870 Name Mahesh Kothari ph no. [protected]
I have subscribed videocon d2h platinum HD plan since almost 2 years. Recently some time back the set top box automatically updated itself and all the problem started. Changing the channel became so irritating due to huge lag time from one channel to another. Sometimes as long as 3 to 4 minutes! Especially when i used to run through channels quickly. It was so frustating that...
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G
Ganesh Mandhane
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation/ service

Address:Pune, Maharashtra

Dear Team, I was really excited when I have thought of installing D2H - HD set-up box with the kind of offer provided by your call center and therefore I have immediately disconnected my Tata Sky which I was using for last four to five years. The original offer provided by the dealer in the Pune was Rs 1800 hd + 1 month subscription free. However, the offer provided by D2H call centre was Rs 2200 Hd+ two months subscription free. Considering,...
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P
PINABI25725
from Mumbai, Maharashtra
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No service from customer care

Address:Gurgaon, Haryana

My D2H product is getting frequent restart, for this i called customer care on 21-Aug-2014. The reply was that Videocon engineer will come with in 24 hrs. On 22-Aug-2014, i again called to the customer care and asked what is the time or when the engineer will visit. They said that your complaint has been closed. They will reopen the complain again and they gave a request no:[protected]. Then again on 23-Aug-2014 again i called to customer...
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V
VED2195041
from Bargarh, Odisha
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Deduction of amount from my d2h account balance

My d2h was not working so made a complaint to videocon d2h and asked for repair of my d2h. Then the next morning when i saw a cable was loose and i tightened it and so device started working. Then after sometime the engineer from videocon called and said that i[censored] don't require an engineer then also you will have to pay rs150 and the next day they deducted rs 150 from my d2h balance. But when the videocon agent was saying about complaints...
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R
rajeevrlgroup
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Short qty delivery

Address:New Delhi, Delhi

Dear Sir/Madam,

We have order 5 nos mobile set
(INTEX AQUA Y2) ref. order no. [protected] on dt. 09/08/2014 for 3 nos and order no.[protected] on dt. 09/08/2014 for 2 nos.

I have received only one nos mobile set on each order (total 2 nos received out of 5 nos) on dt. 12/08/2014. I am regularly follow up with your customer care no.
[protected] from 12/08/2014 but till date i am not getting satisfactory...
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A
Aadil Aslam
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Recharge value not credited

Address:Ranchi, Jharkhand

Dear Sir/Ma'am
I have recharged two of my Videocon D2H yesterday evening one of my D2H is been recharged but the another is been not recharged yet and in bank account transaction it is showing that the amount is being tranfer to INB Bharat Business Channel L TECH_BARATB Payments[protected]IGY3928511 TRANSFER TO [protected] STATE BANK OF INDIA O.I talked to customer care but they didn't able to resolve my problem so,
I...
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Aadil Aslam
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Recharged amount is not credited

Address:Ranchi, Jharkhand

Dear Sir, Yesterday i.e. 19/08/2014 I have recharged videocon d2h through net banking of sbi but i have not receive the balance yet.I told my problem to customer care by telecalling but they told me that your account has been not recharged. I have recharged with amount of 260 I am attaching you my sbi a/c statement for your further refrence. Please try to resolve my problem as soon as possible. Thanking you Pankaj kumar singh Customer...
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P
Prakash Kr Prakash
from Sindhnur, Karnataka
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Regarding the Malfunctioning of videocon 32 inchs LED TV

Address:Dakshina Kannada, Karnataka

As per the above statement the prodcent VIDECON LED 32 inceh TV having the BILL NO[protected] and customer code no M.N.G. 33149 pureshased on[protected] got a problem of audio sound with in the 4 months of pureshase. for the same complaint was booked iuretnre meehanie was sent and he told the problem of mother board and gone a assurance of replaing it.

after 25 days when mother board was replaced it was told us that are the...
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praju15
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of setup box

Address:Chennai, Tamil Nadu

i have taken the connection of videcon dth ..i had complaint reg the picture quality ..from yesterday the setup box is not working...today they have sent a technical guy who has replaced the setup box by another old box...i am surprised tat they are not replacing the box by a new one .. i have done a mistake by choosing a videocon dth ...pls replace a new setup box..expecting a immediate soluution...
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