d2h Complaints & Reviews

Dear Sir my customer id is 93871301.My D2H is nott working from last 10 days. i complaint the customer care then he tell his engg. visit next day tommarow. but the engg cannot visitt.then i again complain to customer care the they said the engg can came after two day .the customer care behaviour is so bad they cant talk properly they can harash me.the service is very poor and they can make fool of the customer.please take action of these type company which make fool and total harash to the customer

Over a few weeks, we observe a terrible crackling noise in all the channels, including HD. Despite my multiple complaints to the customer support, they force me to check the connectivity often, which I found to be good always. Further, since my default language is saved as Telugu as native selection without my choice, the support team is reluctant to respond me if I talk in English - I had to explain them the problem with my limited mimicry capabilities... My customer ID: 74753144

I, D.S.Sharma customer of videocon d2h (customer id 648978) my videocon d2h not working from last week, we have filed a complaint on 30.05.2014 but no body comes to resolve the problem even after the several complaints. Please resolve our problem as soon as possilem. Thanks D.S.Sharma Mob No. [protected]

Hi I am using a Videocon D2H (Consumer ID[protected]. Last Friday, my dish antenna was uprooted because of the severe dust storm in Delhi -NCR. I filled a complaint on the same evening i.e. 30.05.2014 and an engineer turned up and rectified the complaint temporarily as he was not carrying a drill with him. The same evening the dish again got uprooted as it was just temporarily fixed. I again filled a complaint with Videocon D2H on 01.06.2014 at 8.22AM (Complaint no.[protected] but no one showed up till evening of 02.06.2014. I had again called up the customer care and was informed that the Engineer would visit my place by 03.06.2014 0800hrs as per the rules.No one turned up as usual and I had to call up the customer care again at 10.30AM. I was given another complaint no.[protected] which was to be resolved by 03.06.2014 06:44 PM, now I got a call from +[protected] at 1530 hrs informing me that the complaint will be processed in 48 hours.

I have registered my complaint on 31 may 9:25AM as connections are not working .but my complaint is not resolved till today .please take immediate action against it. I have been complaining so many times but there is no response. My ID no is 55953529

Dear Sir/ Ma'am,
I am using videocon D2H connection from last 2 month from friday dated 30.05.14 this is not working i try to contact on consuter care no. lots of time finally on Sunday 01.06.14 (6.30
am) i success to contact with consuter care executive file complaint and give
the complaint no.[protected] and tell me with in 48 hours complaint will
resolve, after this on monday (02.06.14) i cotanct
with consuter care many time they told me
compalint will resolve today. in the evening (02.06.2014) aprox 6.30 pm i
got a message " your complaint no.[protected] for customer ID[protected] has
been resolved successfully' but non of any engineer came for resolve and
connection is same mode not working as last again at monday night(02.06.14) i called to costomer
care no. but not geting positive response they are file another
complaint and tell me Tuesday morning
(03.06.14) till 10.30 am complaint will resolve, i called again costomer
care no. morning 03.06.14 give another
complaint no[protected] and got a message your complaint will resolve till
04.06.2014 till 10.00 am, I am totally frustrated with Videocon D2H service
please help me.


Regards
Vijay Kumar
customer name:- Devinder singh
cust. id :[protected]
Mob No. [protected]

hello sir i am shweta .i am using your service for a year now but my registered address is different from my current address.when ever we complain about the signal they contact to the registered address.i am staying at vizag andhrapradesh and the registered address is from jaipur rajasthan.kindly let me know how can i change my registered address and phone no. waiting for reply

Sir/mam i purchased videcon led and one year platinum sUbcriptiOn free.but now a days i have some Problem face.my card no.is [protected] registered on my name prashant.i do complaint againest problem now after 1 week no solution given by ur side.my complaint no.is[protected].pls tell me what do i.i spend approx 200rs.in phone and miss my all matches and program.now Finally i replace videocon and get airtel d2h.videcon d2h is very poor in servIce.

My set top box stopped working so I made complaint to Videocon D2H Customer care center on 28th May One engineer visited next day and said that he will replace the set top box by Evening of 29th May. Since then no engineer visited and my problem is still pending. Whenever I call customer care regarding the issue, they say next dayissue will be resolved and yet it is not resolved.

I have complaint on 31st May 2014 and various reminders from 31st May 2014 till 02nd Jun 2014, but till date no any action taken from Videocon D2h company. Very bad services of Videocon D2h. You are requested to please taken necessary action asap.

Hello My Customer Id- 97018190 i Complaints My D2H box is No Signal available and i call customer care EXECUTIVE Mr.sandeep hi said Don"t call to customer care i sending EXECUTIVE, your add Complaints no[protected] And Date 30-May Time 10:30pm no visit and No any Call EXECUTIVE, ????????

dear sir i am videocon d2h customer. it is not working since 30 may 2014 at 5pm. i am calling repeatedly 3 to4 times. every times customer care person is saying system is not working pls call after some time and disconnect the call. my mobile no is [protected] and customer id is 71594374. pls take nessary action.

Sub: Non- attending of complaint by Videocon Engineer. Ref: Cust ID No.[protected] There are no signal in my Videocon d2h connection since last three days. On 26.5.2014, I lodged a complaint No.[protected] at Videocon centre telephonically with the request to attend the complaint at morning OR at evening as I am living alone at my residence and a working professional. On 27.5.2014 at 11:20 AM, I received a call from Mob No. [protected] who told his name as Rajesh and engineer of Videocon. He straightway refused to attend my complained in morning or evening and said . "I can come only from 12 Noon to 4 PM as my residence is very far" About two months back I was harassed in similar way by Videocon engineer to rectify my problem and at that time he demanded Rs 800 from me to rectify the problem. Everytime engineer says that your antenna is loose and it is to be relocated. Therefore I have requested Videocon either to rectify to rectify my problem or permanently disconnect my d2h connection and to refund my balance recharge amount. I think Videocon d2h has worst service and I request all not to install Videocon D2h. From: C. M. SHARMA A-3/4, M.S. Flats reclemto PESHWA ROAD, ion NEWsame DELHI-110001 Mob: 97176117

My HD-DVR recording feature is not working. I approached your customer care, on 17th May 2014 at 11:00 pm, and since then I’ve been calling them continuously for the past two days, and was told the technician would come and look into the problem. But he never showed up. The customer care employees keep giving lame excuses and put the matter on hold. What is your problem? Are you lacking technicians or self-respect? Why do you call it customer care when no one cares for the customer? I was not able to record an important programme because of your inefficient and irresponsible system, even after I informed them about the urgency. All of my cell phone balance has gone down the drain and I don’t know what kind of connections you people are having with cell phone companies! Take the action immediately or else you are losing customer faith which will affect you adversely. Customer ID:[protected] Contact : [protected] Complaint No:[protected]

(We bought this LCD T.V. 32 Inch T.V. from STAR CJ by online. My Order no. [protected] dated 21.10.2013, Invoice no.[protected], Amount is Rs. 19990/- Model No. VAG-32 HV-YFA, Sr. No.[protected] I planned to shift from my old address to my new house just 1Km away from the old address... so i contacted videocon d2h's customer care and put in a request of removal and re installation of the equipment so they field my request and they gave me a reference number... promising the engineer would visit in 24hrs... but i didn't got any response ... so next morning i called up again, this time i was promised that the engineer would visit in next 12 hrs... but again i got the same response (no visit and no call at all)... same sequence continued and they gave me 4 reference number bu NOTHING HAPPENED... the same way i call up again and this time i had a word with the supervisor and was given a contact number but as usual didn't got any response ... so now its been 5 days without any response so finally had to file a complaint here ... expecting an early atleast now... Name :- Vinod Kumar Chauhan Contact Number :- [protected], [protected] & [protected] email ID:- [protected]@gmail.com

Sir I "Rajesh kumar" am customer of vediocon d2h service. My customer id is 59738887. Recently I hav shifted to a new house and so I called customer care for installation of antenna and wall mounting of tv set. They asked me for charge of Rs. 450 for both, including 200 for mounting. Your engineer visited us on 15 of May and told that they cannot mount tv but can install antenna. They installed only antenna and hence I paid him Rs. 250 only. He told me to cancel the old order and file new demand only for installation which I did. Again he asked to recharge and I did it of Rs. 200. I got sms for recharge. After three day they disconnected the broad cast and now they are asking for recharge again... I again filed complain then they asked me to return the balance upto monday but they didnt. plz resolve the issue...

Hi,

This is to Inform you and looking forward for the action to be taken on.

I am basically residing at Hyderabad Location. I have requested the service provider to shift my D2H Dish to an area where I have shifted and I have raised this request on 1st of May 14 and its 11th May 14 we are standing on. I am really not happy with such kind of ignorance. I have been following up almost every day so that shifting will be done ASAP. However, I am not getting any positive response on the same. Could you please help me incase I can get it resolved or I have to look forward for some other provider who can give me the fastest service.

Looking to hear from you soon on the same.

Regards,
Customer ID :[protected]

I registered a complaint on my videocon d2h set top box being unable to show channels on Monday, 5th May 2014. After 4 days, still no one has turned up from videocon d2h at my house to repair it. In between, I made 4-5 customer care calls to check on the delay in service. At every instance, they told they will send the maintenance guy, but no one has still turned up. On Thursday (8th May) evening, they connected me to their backend team, and the person told me they will send someone today morning by 11am. I was waiting at home without going to office hoping that the guy will turn up, but in vain. Then I made another call, and they said they will send someone in an hour. Again I waited till 1pm, but no one turned up. By evening, they gave a call to my wife and told her someone will come over by 7pm at my place. I reached home by 6.30pm from office and am still waiting, but no one has still turned up.

Sir,
I am govindan.my customer id is 82034072.lot of time there is no picture come in set top box.
Only one audio channel is come.but balance is there.
The error displayed in my set top box is E118-41RDET03-STATUS E118-4.this error came lot of time and no picture is come.I already informed customer care there is no use.They are not clear that error.
So clear that error and analyze why this type of error is came.So care that error afterwards don't come.

Dear Sir/Ma'm, Last Few day i am talking with Videocon d2h service centre executives/customer support centre's for Unwated deduction. i am giving complain again unwanted deduction but know one solve my issue, i sending mail or make call much more time's but i really surprise with company because company till not giving any feedback to solve my issue when i make call at customer care they hold my call minimum half hour then disconnect my call always having same issue after that i send mail on 24th April 2014 but till videocon d2h not giving me any reply. please tell me what i do? My Customer ID : 25057020 Rnt. No. : [protected] Regards, Murlidhar Bhamare.